# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=805

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 806

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## [No new+unread count/notifications in mobile app (subfolder)](https://meta.discourse.org/t/no-new-unread-count-notifications-in-mobile-app-subfolder/76546)

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**Author:** [@Ivan\_Rapekas](https://meta.discourse.org/u/Ivan_Rapekas)\
**Replies:** 5\
**Last updated:** [January 25, 2018, 2:17pm UTC](https://meta.discourse.org/t/no-new-unread-count-notifications-in-mobile-app-subfolder/76546 "2018-01-25T14:17:32Z")

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Hi, I’ve just read the mobile application fixed for subfolder installation. Thank you for ability to connect to forums installed in subfolders. But both new+unread counters and notifications do not work, look in the pict…

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## [MediaFire onebox uses insecure image](https://meta.discourse.org/t/mediafire-onebox-uses-insecure-image/58520)

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**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Replies:** 3\
**Last updated:** [January 25, 2018, 10:36am UTC](https://meta.discourse.org/t/mediafire-onebox-uses-insecure-image/58520 "2018-01-25T10:36:31Z")

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Going through some posts on Stonehearth, I discovered a page with a mixed content warning. I went ahead and changed the link from http to https, but it seems that the onebox is including an insecure image. I saw a topi…

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## [Mobile-first (or "mobile only")](https://meta.discourse.org/t/mobile-first-or-mobile-only/78899)

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**Author:** [@mfan](https://meta.discourse.org/u/mfan)\
**Replies:** 4\
**Last updated:** [January 25, 2018, 3:44am UTC](https://meta.discourse.org/t/mobile-first-or-mobile-only/78899 "2018-01-25T03:44:44Z")

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I’m working on a site that uses a mobile-first design. This means starting from the smallest mobile experience, and scaling up. Putting aside the merits of this approach vs the opposite (“responsive”), I’m wondering what…

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## [Link to New Topic?](https://meta.discourse.org/t/link-to-new-topic/78875)

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**Author:** [@outofthebox](https://meta.discourse.org/u/outofthebox)\
**Replies:** 1\
**Last updated:** [January 24, 2018, 2:23pm UTC](https://meta.discourse.org/t/link-to-new-topic/78875 "2018-01-24T14:23:41Z")

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Hi, I want to create an in-line link for the words “start a new discussion” (and so on). When a member clicks on the link, they will have a new topic opened and a pre-selected category in our community. 1 - Is this poss…

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## [Different language for control panel than public interface](https://meta.discourse.org/t/different-language-for-control-panel-than-public-interface/78858)

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**Author:** [@Hilmi\_Al-Kindy](https://meta.discourse.org/u/Hilmi_Al-Kindy)\
**Replies:** 1\
**Last updated:** [January 24, 2018, 12:16pm UTC](https://meta.discourse.org/t/different-language-for-control-panel-than-public-interface/78858 "2018-01-24T12:16:59Z")

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Hi, I just setup my new discourse forum and I have set up an Arabic language forum. I would really like the control panel to be in English Language as technical items are far easier to understand in English. I can’t see…

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## [Bulk inviting users and automation](https://meta.discourse.org/t/bulk-inviting-users-and-automation/78812)

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**Author:** [@Mister\_Leroy](https://meta.discourse.org/u/Mister_Leroy)\
**Replies:** 3\
**Last updated:** [January 24, 2018, 7:50am UTC](https://meta.discourse.org/t/bulk-inviting-users-and-automation/78812 "2018-01-24T07:50:50Z")

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Hey there! We’ve set up an invite only discourse for a closed beta our firm is about to kick off for an upcoming product launch, and I’ve set up some ‘automation’ to assist with the administration. Anyone with a work e…

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## [Emoji on macOS has an extra character compared to iOS ⛳️⛳](https://meta.discourse.org/t/emoji-on-macos-has-an-extra-character-compared-to-ios/78646)

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**Author:** [@gingerbeardman](https://meta.discourse.org/u/gingerbeardman)\
**Replies:** 7\
**Last updated:** [January 24, 2018, 1:14am UTC](https://meta.discourse.org/t/emoji-on-macos-has-an-extra-character-compared-to-ios/78646 "2018-01-24T01:14:56Z")

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I typed the golf flag in the subject line using macOS Cmd+Ctrl+Space shortcut to bring up the character picker. Notice how the emoji has an extra unicode character square after it? If I type the same subject line on…

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## [User unable to modify his own posts](https://meta.discourse.org/t/user-unable-to-modify-his-own-posts/78788)

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**Author:** [@Hossein\_Amerkashi](https://meta.discourse.org/u/Hossein_Amerkashi)\
**Replies:** 4\
**Last updated:** [January 23, 2018, 6:51pm UTC](https://meta.discourse.org/t/user-unable-to-modify-his-own-posts/78788 "2018-01-23T18:51:29Z")

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Hi Thanks for wonderful community tool. One of our users is unable to edit his own posts. Does anyone know what may cause this? http://community.appybuilder.com/t/extension-sidebar-navigation-update-04-08-2017/327?sour…

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## [How to resolve the warning message?](https://meta.discourse.org/t/how-to-resolve-the-warning-message/36048)

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**Author:** [@doudou](https://meta.discourse.org/u/doudou)\
**Replies:** 1\
**Last updated:** [November 26, 2015, 11:58am UTC](https://meta.discourse.org/t/how-to-resolve-the-warning-message/36048 "2015-11-26T11:58:56Z")

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The ./launcher logs app shows warnings: 42:M 26 Nov 09:22:44.646 # WARNING: The TCP backlog setting of 511 cannot be enforced because /proc/sys/net/core/somaxconn is set to the lower value of 128. rsyslogd: invalid…

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## [Nested \[details\] causing 500 Internal Server Error](https://meta.discourse.org/t/nested-details-causing-500-internal-server-error/78668)

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**Author:** [@Lilly\_S](https://meta.discourse.org/u/Lilly_S)\
**Replies:** 5\
**Last updated:** [January 23, 2018, 3:59pm UTC](https://meta.discourse.org/t/nested-details-causing-500-internal-server-error/78668 "2018-01-23T15:59:57Z")

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Hi team, A user of our forum reached out to us about being unable to edit their post. I’ve successfully reproduced the issue they’re having, here are the details: They created a topic and are now unable to edit it. The…

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## [Fresh install does not work](https://meta.discourse.org/t/fresh-install-does-not-work/78754)

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**Author:** [@nokizorque](https://meta.discourse.org/u/nokizorque)\
**Replies:** 7\
**Last updated:** [January 23, 2018, 3:17pm UTC](https://meta.discourse.org/t/fresh-install-does-not-work/78754 "2018-01-23T15:17:25Z")

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Hi, I’m trying to setup a fresh installation of Discourse, with a fresh installation of Docker. Never installed either before. I’m trying to do this on an Ubuntu 16.04.3 installation with 2GB of RAM (should be enough fr…

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## [Moving to a smaller DO droplet and to tests-passed](https://meta.discourse.org/t/moving-to-a-smaller-do-droplet-and-to-tests-passed/78688)

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**Author:** [@Silvanus](https://meta.discourse.org/u/Silvanus)\
**Replies:** 4\
**Last updated:** [January 23, 2018, 1:53pm UTC](https://meta.discourse.org/t/moving-to-a-smaller-do-droplet-and-to-tests-passed/78688 "2018-01-23T13:53:41Z")

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I noticed that our forum which is currently “in production”, i.e. publicly available and in the use of its intended audience, seems to be in the beta development fork. Or actually I’m not sure, if it is. Its version is: v…

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## [Moved topics to new category via ruby console, topic counts wrong on old category](https://meta.discourse.org/t/moved-topics-to-new-category-via-ruby-console-topic-counts-wrong-on-old-category/78758)

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**Author:** [@jerdog](https://meta.discourse.org/u/jerdog)\
**Replies:** 1\
**Last updated:** [January 23, 2018, 1:50pm UTC](https://meta.discourse.org/t/moved-topics-to-new-category-via-ruby-console-topic-counts-wrong-on-old-category/78758 "2018-01-23T13:50:45Z")

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I did a mass move yesterday via the ruby console like was mentioned here (Bulk move many topics from one category to another - #2) and it worked - however topic counts didn’t update. I have 0 topics in the old category, …

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## [Error on Fresh install: MiniRacer::RuntimeError: ReferenceError: setTimeout is not defined](https://meta.discourse.org/t/error-on-fresh-install-miniracer-runtimeerror-referenceerror-settimeout-is-not-defined/77663)

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**Author:** [@Ori\_Pekelman](https://meta.discourse.org/u/Ori_Pekelman)\
**Replies:** 12\
**Last updated:** [January 23, 2018, 9:02am UTC](https://meta.discourse.org/t/error-on-fresh-install-miniracer-runtimeerror-referenceerror-settimeout-is-not-defined/77663 "2018-01-23T09:02:14Z")

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For the life of me I can’t get it to install. Everything is fine. But when I try to run migrations I get MiniRacer::RuntimeError: ReferenceError: setTimeout is not defined JavaScript at \<anonymous\>:4927:23 JavaScript at…

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## [Block / Mute Users?](https://meta.discourse.org/t/block-mute-users/78721)

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**Author:** [@chriskuta](https://meta.discourse.org/u/chriskuta)\
**Replies:** 2\
**Last updated:** [January 23, 2018, 6:42am UTC](https://meta.discourse.org/t/block-mute-users/78721 "2018-01-23T06:42:21Z")

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Hi, new to Discourse. Been reading here about Mute User as available in the Profile Settings. This seems to stop you receiving notifications (assuming on the site and via email?) from the users listed? I’ve seen posts a…

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## [Patreon login button ugly/unreadable in dark mode](https://meta.discourse.org/t/patreon-login-button-ugly-unreadable-in-dark-mode/78692)

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**Author:** [@Untoldent](https://meta.discourse.org/u/Untoldent)\
**Replies:** 4\
**Last updated:** [January 23, 2018, 2:45am UTC](https://meta.discourse.org/t/patreon-login-button-ugly-unreadable-in-dark-mode/78692 "2018-01-23T02:45:21Z")

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The “Log in with Patreon” button probably looks nice in light mode, but it’s a bit terrible in dark mode: Is this something i can fix with css? (Where? How?) Or is it something i can beg @falco to address? Thanks!

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## [CDN and multisite](https://meta.discourse.org/t/cdn-and-multisite/78693)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [January 23, 2018, 12:55am UTC](https://meta.discourse.org/t/cdn-and-multisite/78693 "2018-01-23T00:55:55Z")

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It seems that all multisite hosts share the same DISCOURSE\_CDN\_URL. Is there some magic that happens to let them all share the same zone?

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## [CTRL-C triggers "Create topic" shortcut in Firefox Nightly](https://meta.discourse.org/t/ctrl-c-triggers-create-topic-shortcut-in-firefox-nightly/78584)

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**Author:** [@jonathon](https://meta.discourse.org/u/jonathon)\
**Replies:** 7\
**Last updated:** [January 22, 2018, 1:46pm UTC](https://meta.discourse.org/t/ctrl-c-triggers-create-topic-shortcut-in-firefox-nightly/78584 "2018-01-22T13:46:03Z")

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Description Starting over the last few days, Discourse will open the New Topic composer when the user presses CTRL+C. Pressing only C also triggers the New Topic composer as expected. Related change? On first glance it…

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## [Docker install mac, fails to update app.yml](https://meta.discourse.org/t/docker-install-mac-fails-to-update-app-yml/71300)

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**Author:** [@Bas](https://meta.discourse.org/u/Bas)\
**Replies:** 9\
**Last updated:** [January 22, 2018, 6:45pm UTC](https://meta.discourse.org/t/docker-install-mac-fails-to-update-app-yml/71300 "2018-01-22T18:45:51Z")

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I get the following errors if I follow the tutorial to the letter (skipping letsencrypt) on Mac OS Sierra after running ./discourse-setup Any idea what can cause this? DISCOURSE\_SMTP\_PORT change failed. DISCOURSE\_SMTP\_…

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## [Opacity of main-outlet](https://meta.discourse.org/t/opacity-of-main-outlet/78676)

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**Author:** [@Jake\_Green](https://meta.discourse.org/u/Jake_Green)\
**Replies:** 1\
**Last updated:** [January 22, 2018, 5:45pm UTC](https://meta.discourse.org/t/opacity-of-main-outlet/78676 "2018-01-22T17:45:43Z")

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Hi I’ve been trying to change to opacity and colour of the main-outlet using this code: #main-outlet { background-color: rgb(60,60,60):opacity:0.6; padding-left: 10px; padding-right: 10px; } but it fails to work as it …

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## [Role based access control](https://meta.discourse.org/t/role-based-access-control/78606)

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**Author:** [@Nilesh\_Londhe](https://meta.discourse.org/u/Nilesh_Londhe)\
**Replies:** 3\
**Last updated:** [January 22, 2018, 4:30am UTC](https://meta.discourse.org/t/role-based-access-control/78606 "2018-01-22T04:30:46Z")

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What are the best ways to manage discourse access based on user role in wordpress?

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## [How to export to wordpress](https://meta.discourse.org/t/how-to-export-to-wordpress/78605)

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**Author:** [@mrdiscourse](https://meta.discourse.org/u/mrdiscourse)\
**Replies:** 1\
**Last updated:** [January 21, 2018, 10:59pm UTC](https://meta.discourse.org/t/how-to-export-to-wordpress/78605 "2018-01-21T22:59:54Z")

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Is there any way to export all my discourse posts and comments into a file so its structured for import into wordpress?

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## [How to disable email notifications for every new topic?](https://meta.discourse.org/t/how-to-disable-email-notifications-for-every-new-topic/78548)

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**Author:** [@Steve\_Adcock](https://meta.discourse.org/u/Steve_Adcock)\
**Replies:** 4\
**Last updated:** [January 20, 2018, 9:06pm UTC](https://meta.discourse.org/t/how-to-disable-email-notifications-for-every-new-topic/78548 "2018-01-20T21:06:24Z")

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Greetings all! I’m a new Discourse administrator, so I apologize in advance if this is an easy question. But, I’ve looked all over through the user Preferences pages and admin console but haven’t been able to find what …

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## [Interface language for categories](https://meta.discourse.org/t/interface-language-for-categories/78482)

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**Author:** [@Denis\_Frosty\_Andreyc](https://meta.discourse.org/u/Denis_Frosty_Andreyc)\
**Replies:** 1\
**Last updated:** [January 20, 2018, 12:35pm UTC](https://meta.discourse.org/t/interface-language-for-categories/78482 "2018-01-20T12:35:35Z")

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I like that in Discourse you can choose interface language, but the categories name remains the same. Can I add localization for categories? Something like in youtube

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## [How to create pretty category view featuring subcategories with icons, headings, top 3 topics?](https://meta.discourse.org/t/how-to-create-pretty-category-view-featuring-subcategories-with-icons-headings-top-3-topics/78521)

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**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 1\
**Last updated:** [January 20, 2018, 5:51am UTC](https://meta.discourse.org/t/how-to-create-pretty-category-view-featuring-subcategories-with-icons-headings-top-3-topics/78521 "2018-01-20T05:51:01Z")

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@erlend\_sh can you remind me how you did this? present sub-categories with pretty favicons, headings, color bar, top 3 topics? I’d like to do this for setting up a team wiki for operating procedures.

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## [Alibaba Cloud Offering](https://meta.discourse.org/t/alibaba-cloud-offering/78495)

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**Author:** [@8BIT](https://meta.discourse.org/u/8BIT)\
**Replies:** 1\
**Last updated:** [January 19, 2018, 6:35pm UTC](https://meta.discourse.org/t/alibaba-cloud-offering/78495 "2018-01-19T18:35:49Z")

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I was just passed this and the pricing is competitive. I haven’t dug in or anything, but, even their base tier is priced cheaper than the lower Digital Ocean droplets. Just putting this here for folks to consider! I’…

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## [Offline Install](https://meta.discourse.org/t/offline-install/17827)

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**Author:** [@Ajedi32](https://meta.discourse.org/u/Ajedi32)\
**Replies:** 10\
**Last updated:** [January 19, 2018, 6:32pm UTC](https://meta.discourse.org/t/offline-install/17827 "2018-01-19T18:32:23Z")

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Is there currently an easy way to install Discourse offline, or from behind a firewall which doesn’t allow internet access? From what I’ve seen of discourse\_docker’s Dockerfile, it looks like the default install method i…

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## ["There was a problem sending the test email."](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/78305)

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**Author:** [@Untoldent](https://meta.discourse.org/u/Untoldent)\
**Replies:** 15\
**Last updated:** [January 18, 2018, 8:24pm UTC](https://meta.discourse.org/t/there-was-a-problem-sending-the-test-email/78305 "2018-01-18T20:24:08Z")

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i’m just going through the Admin Quick Start Guide i’m at the step where i’m trying to send a test email, and getting this error: There was a problem sending the test email. Please double-check your mail settings, verif…

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## [Orientation of images uploaded is wrong](https://meta.discourse.org/t/orientation-of-images-uploaded-is-wrong/74333)

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**Author:** [@robmc](https://meta.discourse.org/u/robmc)\
**Replies:** 18\
**Last updated:** [January 18, 2018, 12:13am UTC](https://meta.discourse.org/t/orientation-of-images-uploaded-is-wrong/74333 "2018-01-18T00:13:27Z")

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Continuing the discussion from Mobile image upload turns sideways: … because that has sadly been closed. We are seeing a lot of similar issues - do we know if this is specific to a particular device? I can ask all my m…

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## [Editing the last (or unique) post does not bump it if it has been assigned (assign plugin)?](https://meta.discourse.org/t/editing-the-last-or-unique-post-does-not-bump-it-if-it-has-been-assigned-assign-plugin/78296)

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**Author:** [@alxsal](https://meta.discourse.org/u/alxsal)\
**Replies:** 1\
**Last updated:** [January 17, 2018, 9:44pm UTC](https://meta.discourse.org/t/editing-the-last-or-unique-post-does-not-bump-it-if-it-has-been-assigned-assign-plugin/78296 "2018-01-17T21:44:32Z")

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I have a topic with a single post that is updated regularly. Since I installed the assign plugin and assigned the topic, editing the post does not appear to bump it. The assign plugin adds what looks like a post in the…

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