# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=810

[Последние](https://meta.discourse.org/latest.md) · [Категории](https://meta.discourse.org/categories.md) · [Теги](https://meta.discourse.org/tags.md)

**Page:** 811

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## [Patreon Plugin Not Updating](https://meta.discourse.org/t/patreon-plugin-not-updating/74618)

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**Author:** [@ebourcier](https://meta.discourse.org/u/ebourcier)\
**Ответы:** 20\
**Последнее обновление:** [20.Декабрь.2017 17:47:51 UTC](https://meta.discourse.org/t/patreon-plugin-not-updating/74618 "2017-12-20T17:47:51Z")

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Hey guys - I have a site that’s primarily validating logins using privacy tied to groups using the patreon plugin. It was working fine for the last two days, and all of a sudden today I can’t get it to sync. I checked al…

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## [What kind of data my web site need to provide so discource can onebox content](https://meta.discourse.org/t/what-kind-of-data-my-web-site-need-to-provide-so-discource-can-onebox-content/76479)

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**Author:** [@adopilot](https://meta.discourse.org/u/adopilot)\
**Ответы:** 5\
**Последнее обновление:** [20.Декабрь.2017 15:27:33 UTC](https://meta.discourse.org/t/what-kind-of-data-my-web-site-need-to-provide-so-discource-can-onebox-content/76479 "2017-12-20T15:27:33Z")

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I am developing asp.net core web site. Parts of that site is going to be published to our discource. What I am looking is protocol or way to discource automatically onebox links from my sites. I know that my site h…

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## [Disable memory warning](https://meta.discourse.org/t/disable-memory-warning/76240)

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**Author:** [@thatawesomeguy](https://meta.discourse.org/u/thatawesomeguy)\
**Ответы:** 3\
**Последнее обновление:** [20.Декабрь.2017 11:46:05 UTC](https://meta.discourse.org/t/disable-memory-warning/76240 "2017-12-20T11:46:05Z")

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Hi, I am hosting Discourse on a VPS with 1GB memory. I had some issues installing it initially because although it has 1GB installed the environment reports just under 1GB (991448 kB available). I modified the install …

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## [Characters that change post formatting](https://meta.discourse.org/t/characters-that-change-post-formatting/76469)

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**Author:** [@Biscuit](https://meta.discourse.org/u/Biscuit)\
**Ответы:** 3\
**Последнее обновление:** [20.Декабрь.2017 09:45:22 UTC](https://meta.discourse.org/t/characters-that-change-post-formatting/76469 "2017-12-20T09:45:22Z")

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I discovered that placing = on the line after text makes it a heading, which is handy. I also noticed that ~~~ causes formatting changes, but I’m not sure what. Is there a list of all of these characters which impact f…

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## [Where is the Setting for Opening a Hyperlink in a New Window](https://meta.discourse.org/t/where-is-the-setting-for-opening-a-hyperlink-in-a-new-window/76463)

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**Author:** [@BrickWood](https://meta.discourse.org/u/BrickWood)\
**Ответы:** 1\
**Последнее обновление:** [20.Декабрь.2017 01:34:51 UTC](https://meta.discourse.org/t/where-is-the-setting-for-opening-a-hyperlink-in-a-new-window/76463 "2017-12-20T01:34:51Z")

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I hate to ask this rookie question - but I’m trying to find out why all of my hyperlinks in my forum DO NOT open in a new window - they just open in the existing window. Where is the checkbox / setting that makes hyperl…

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## [Google Analytics setting configuration](https://meta.discourse.org/t/google-analytics-setting-configuration/46466)

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**Author:** [@Idan](https://meta.discourse.org/u/Idan)\
**Ответы:** 5\
**Последнее обновление:** [19.Декабрь.2017 22:33:29 UTC](https://meta.discourse.org/t/google-analytics-setting-configuration/46466 "2017-12-19T22:33:29Z")

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I don’t understand the Google Analytics settings. If I put the code that Google gives m in the ‘ga universal tracking code’, do I need to fill in the ‘ga tracking code’ and ‘ga domain name’ as well?

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## [Forum is down (Error: invalid CSS)](https://meta.discourse.org/t/forum-is-down-error-invalid-css/76414)

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**Author:** [@Maciej\_Orlowski](https://meta.discourse.org/u/Maciej_Orlowski)\
**Ответы:** 19\
**Последнее обновление:** [19.Декабрь.2017 15:41:46 UTC](https://meta.discourse.org/t/forum-is-down-error-invalid-css/76414 "2017-12-19T15:41:46Z")

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Hi guys, Our forum’s been down since yesterday. All we get when we log in / sign up is this Error: The thing is, right now I’m not able to get into my admin to change the code and since Discourse is hosting our site…

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## [Category unlike any other category](https://meta.discourse.org/t/category-unlike-any-other-category/76390)

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**Author:** [@GiorgosK](https://meta.discourse.org/u/GiorgosK)\
**Ответы:** 17\
**Последнее обновление:** [19.Декабрь.2017 11:29:28 UTC](https://meta.discourse.org/t/category-unlike-any-other-category/76390 "2017-12-19T11:29:28Z")

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We have one category in our forum “The lounge” that when edited it does not give us as “permission” tab or in “general” tab does not allow to set “parent” or set “description” I don’t know how this category came about (…

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## [Failed bootstrap: rake aborted (wrong number of arguments)](https://meta.discourse.org/t/failed-bootstrap-rake-aborted-wrong-number-of-arguments/76410)

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**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Ответы:** 1\
**Последнее обновление:** [19.Декабрь.2017 10:37:38 UTC](https://meta.discourse.org/t/failed-bootstrap-rake-aborted-wrong-number-of-arguments/76410 "2017-12-19T10:37:38Z")

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When rebuilding my app, bootstrapping fails like this: 2017-12-19 09:36:33.578 UTC \[48\] LOG: database system is shut down FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle …

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## [Imported topic via embedding will not render normally](https://meta.discourse.org/t/imported-topic-via-embedding-will-not-render-normally/76237)

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**Author:** [@icaria36](https://meta.discourse.org/u/icaria36)\
**Ответы:** 5\
**Последнее обновление:** [19.Декабрь.2017 08:00:26 UTC](https://meta.discourse.org/t/imported-topic-via-embedding-will-not-render-normally/76237 "2017-12-19T08:00:26Z")

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Hi, this post was posted through embedding: https://la.confederac.io/t/silvia-tomas-trio-una-historia-per-recordar-via-silviatomastrio-santstv/282 It was edited further to improve its presentation, but for some reason …

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## [Mobile : can't sort post by numbers of votes on a category list](https://meta.discourse.org/t/mobile-cant-sort-post-by-numbers-of-votes-on-a-category-list/60043)

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**Author:** [@grxninesix](https://meta.discourse.org/u/grxninesix)\
**Ответы:** 1\
**Последнее обновление:** [19.Декабрь.2017 05:54:51 UTC](https://meta.discourse.org/t/mobile-cant-sort-post-by-numbers-of-votes-on-a-category-list/60043 "2017-12-19T05:54:51Z")

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Hello guys I just was invited to report there a little problem on mobile discourse. I want to sort category topics by number of votes. Looks like I can on desktop version but not in mobile version, because of that the…

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## [SMTP not working after changing service](https://meta.discourse.org/t/smtp-not-working-after-changing-service/76238)

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**Author:** [@Majedsam](https://meta.discourse.org/u/Majedsam)\
**Ответы:** 11\
**Последнее обновление:** [19.Декабрь.2017 03:55:07 UTC](https://meta.discourse.org/t/smtp-not-working-after-changing-service/76238 "2017-12-19T03:55:07Z")

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Hello! So I was using elasticmail but I decided to change switch over to mailjet because my elasticmail account had some problems. From what I read it was simple, just changing the SMTP settings in the app.ymp file then…

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## [Disallow / Block Posting Links to a Domain?](https://meta.discourse.org/t/disallow-block-posting-links-to-a-domain/76349)

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**Author:** [@Berto](https://meta.discourse.org/u/Berto)\
**Ответы:** 1\
**Последнее обновление:** [19.Декабрь.2017 01:21:04 UTC](https://meta.discourse.org/t/disallow-block-posting-links-to-a-domain/76349 "2017-12-19T01:21:04Z")

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Hi, I’d like to ban posting links to a domain. Is this possible anywhere in the settings? For the record, the domain is actually my own subdomain (sandbox blog). Sometimes the WordPress plugin imports/updates some of th…

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## [Staff color only highlights text](https://meta.discourse.org/t/staff-color-only-highlights-text/76324)

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**Author:** [@Chris\_S](https://meta.discourse.org/u/Chris_S)\
**Ответы:** 2\
**Последнее обновление:** [18.Декабрь.2017 17:40:52 UTC](https://meta.discourse.org/t/staff-color-only-highlights-text/76324 "2017-12-18T17:40:52Z")

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Starting with Discourse 1.9.0.beta16, adding a staff color highlights only the text instead of the whole post as it did prior. This may be by design but thought I would check. Steps to reproduce: Add staff color to a …

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## [How to reduce spacing in header image?](https://meta.discourse.org/t/how-to-reduce-spacing-in-header-image/76313)

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**Author:** [@mattdamod](https://meta.discourse.org/u/mattdamod)\
**Ответы:** 4\
**Последнее обновление:** [18.Декабрь.2017 14:57:14 UTC](https://meta.discourse.org/t/how-to-reduce-spacing-in-header-image/76313 "2017-12-18T14:57:14Z")

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I’m struggling to upload an image that conforms to the height of the header banner. I don’t seem to be able to get rid of the spacing above and below. Any ideas? Can be viewed at https://thehubb.stonewater.org/

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## [Why do I need a block storage?](https://meta.discourse.org/t/why-do-i-need-a-block-storage/76247)

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**Author:** [@XPMai](https://meta.discourse.org/u/XPMai)\
**Ответы:** 8\
**Последнее обновление:** [18.Декабрь.2017 07:37:44 UTC](https://meta.discourse.org/t/why-do-i-need-a-block-storage/76247 "2017-12-18T07:37:44Z")

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I don’t have Discourse installed yet and googling doesn’t answer this question. Can I go without Amazon S3 if I use Amazon S3, is it easy to move to another block storage? (because the URLs…) how to manage Discourse f…

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## [My forum disappeared because Apache got installed](https://meta.discourse.org/t/my-forum-disappeared-because-apache-got-installed/76291)

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**Author:** [@hashOK](https://meta.discourse.org/u/hashOK)\
**Ответы:** 4\
**Последнее обновление:** [18.Декабрь.2017 07:04:56 UTC](https://meta.discourse.org/t/my-forum-disappeared-because-apache-got-installed/76291 "2017-12-18T07:04:56Z")

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My forum was good till today morning I noticed that the home page has somehow been replaced my apache default page.It has disappeared or at least got hidden. My server is amazon web server and I can confirm that the …

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## [Blank page when logging in from Discourse app on iPhone](https://meta.discourse.org/t/blank-page-when-logging-in-from-discourse-app-on-iphone/76190)

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**Author:** [@ffhaddad](https://meta.discourse.org/u/ffhaddad)\
**Ответы:** 1\
**Последнее обновление:** [17.Декабрь.2017 23:01:26 UTC](https://meta.discourse.org/t/blank-page-when-logging-in-from-discourse-app-on-iphone/76190 "2017-12-17T23:01:26Z")

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Since this might be the problem, I’ll start with this. I recently launched a new EC2 instance and restored a backup of my Discourse site to the instance and deleted the old one. After that, logging in from the Discourse …

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## [Is there any way to get a list of TL1 users, and \*only\* TL1 users?](https://meta.discourse.org/t/is-there-any-way-to-get-a-list-of-tl1-users-and-only-tl1-users/76231)

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**Author:** [@Drew\_Warwick](https://meta.discourse.org/u/Drew_Warwick)\
**Ответы:** 3\
**Последнее обновление:** [17.Декабрь.2017 22:48:20 UTC](https://meta.discourse.org/t/is-there-any-way-to-get-a-list-of-tl1-users-and-only-tl1-users/76231 "2017-12-17T22:48:20Z")

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I’m looking to get a list of all TL1 users on our Discourse forum. I do not have admin privileges – am just TL2. I tried this page: https://meta.discourse.org/groups/trust\_level\_1 but it includes users from TL2+. We us…

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## [How to install on OpenVZ](https://meta.discourse.org/t/how-to-install-on-openvz/76270)

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**Author:** [@Wojtek\_Konowrocki](https://meta.discourse.org/u/Wojtek_Konowrocki)\
**Ответы:** 1\
**Последнее обновление:** [17.Декабрь.2017 20:18:05 UTC](https://meta.discourse.org/t/how-to-install-on-openvz/76270 "2017-12-17T20:18:05Z")

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I want to install discourse on OpenVZ, but i can’t use mandrillapp. I can’t switch to kvm or other

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## [I can't seem to get the licensed badge](https://meta.discourse.org/t/i-cant-seem-to-get-the-licensed-badge/76236)

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**Author:** [@8BIT](https://meta.discourse.org/u/8BIT)\
**Ответы:** 5\
**Последнее обновление:** [17.Декабрь.2017 16:33:23 UTC](https://meta.discourse.org/t/i-cant-seem-to-get-the-licensed-badge/76236 "2017-12-17T16:33:23Z")

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Related to this: … for the life of me, i’ve tried to get it… working through the introduction a few times… is there a command to manually kick this off?!

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## [Webmaster tools security Issues](https://meta.discourse.org/t/webmaster-tools-security-issues/76229)

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**Author:** [@Jeremie\_Leroy](https://meta.discourse.org/u/Jeremie_Leroy)\
**Ответы:** 5\
**Последнее обновление:** [17.Декабрь.2017 07:09:01 UTC](https://meta.discourse.org/t/webmaster-tools-security-issues/76229 "2017-12-17T07:09:01Z")

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Hi guys, First of all great job with the forum. I wanted to let you know that we received the below message after signing up on Webmaster tools We believe it is for the following reason: So i wanted to keep you p…

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## [Fix published date and author for topics created via wp-discourse-embed plugin](https://meta.discourse.org/t/fix-published-date-and-author-for-topics-created-via-wp-discourse-embed-plugin/49681)

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**Author:** [@techAPJ](https://meta.discourse.org/u/techAPJ)\
**Ответы:** 3\
**Последнее обновление:** [16.Декабрь.2017 23:52:17 UTC](https://meta.discourse.org/t/fix-published-date-and-author-for-topics-created-via-wp-discourse-embed-plugin/49681 "2017-12-16T23:52:17Z")

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I recently installed wp-discourse-embed plugin on Quarter to Three WordPress blog. As soon as I installed the plugin there was an influx of new topics being created for existing (old) WP posts. I ran this rake task to …

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## [How do I remove a forum from the Discourse Android / iOS app?](https://meta.discourse.org/t/how-do-i-remove-a-forum-from-the-discourse-android-ios-app/76140)

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**Author:** [@oiclid](https://meta.discourse.org/u/oiclid)\
**Ответы:** 2\
**Последнее обновление:** [16.Декабрь.2017 16:56:04 UTC](https://meta.discourse.org/t/how-do-i-remove-a-forum-from-the-discourse-android-ios-app/76140 "2017-12-16T16:56:04Z")

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I need to remove a link from the discourse homepage, and I can’t seem to find an easy way to do it.

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## [Restricting users ability to change topic title](https://meta.discourse.org/t/restricting-users-ability-to-change-topic-title/76210)

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**Author:** [@Hossein\_Amerkashi](https://meta.discourse.org/u/Hossein_Amerkashi)\
**Ответы:** 3\
**Последнее обновление:** [16.Декабрь.2017 16:06:08 UTC](https://meta.discourse.org/t/restricting-users-ability-to-change-topic-title/76210 "2017-12-16T16:06:08Z")

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Hi How do you restrict users so that they can’t change each other’s topic title or can’t perform merging? Thanks

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## [What are the conditions that cause a user post to require approval? I want to turn this off](https://meta.discourse.org/t/what-are-the-conditions-that-cause-a-user-post-to-require-approval-i-want-to-turn-this-off/76141)

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**Author:** [@trudat](https://meta.discourse.org/u/trudat)\
**Ответы:** 1\
**Последнее обновление:** [15.Декабрь.2017 17:45:30 UTC](https://meta.discourse.org/t/what-are-the-conditions-that-cause-a-user-post-to-require-approval-i-want-to-turn-this-off/76141 "2017-12-15T17:45:30Z")

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My Discourse is used for a closed community within an organization. There is no question of user trust. So user posts should never be flagged for needing approval. Can that feature be turned off entirely?

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## [Discourse Android App keeps on crashing](https://meta.discourse.org/t/discourse-android-app-keeps-on-crashing/75152)

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**Author:** [@oiclid](https://meta.discourse.org/u/oiclid)\
**Ответы:** 9\
**Последнее обновление:** [15.Декабрь.2017 17:22:18 UTC](https://meta.discourse.org/t/discourse-android-app-keeps-on-crashing/75152 "2017-12-15T17:22:18Z")

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The Android app keeps on crashing. It is annoying as it tends to break my writing momentum. The good thing is that what I have been typing is usually saved.

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## [Build docker base image fail](https://meta.discourse.org/t/build-docker-base-image-fail/76119)

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**Author:** [@ray\_chen](https://meta.discourse.org/u/ray_chen)\
**Ответы:** 4\
**Последнее обновление:** [15.Декабрь.2017 13:05:23 UTC](https://meta.discourse.org/t/build-docker-base-image-fail/76119 "2017-12-15T13:05:23Z")

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I tried to build image using Dockerfile from discourse\_docker/image/base at master · discourse/discourse\_docker · GitHub but ends up with below error. Step 46/59 : ADD phantomjs /usr/local/bin/phantomjs ADD failed: stat…

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## [Hosting discourse at multiple domain](https://meta.discourse.org/t/hosting-discourse-at-multiple-domain/45690)

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**Author:** [@Steve\_Ng](https://meta.discourse.org/u/Steve_Ng)\
**Ответы:** 1\
**Последнее обновление:** [20.Июнь.2016 15:02:29 UTC](https://meta.discourse.org/t/hosting-discourse-at-multiple-domain/45690 "2016-06-20T15:02:29Z")

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Hi, I’ve discourse hosted at http://a.com I am hosting the same discourse instance at http://b.com would there be some config to make SSO works? Such that when a user clicks login from b.com, it will be redirected bac…

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## [Has anyone ever had trouble indexing their communities on google](https://meta.discourse.org/t/has-anyone-ever-had-trouble-indexing-their-communities-on-google/76096)

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**Author:** [@Scott\_G\_Overend](https://meta.discourse.org/u/Scott_G_Overend)\
**Ответы:** 3\
**Последнее обновление:** [15.Декабрь.2017 09:55:15 UTC](https://meta.discourse.org/t/has-anyone-ever-had-trouble-indexing-their-communities-on-google/76096 "2017-12-15T09:55:15Z")

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I have been waiting quite a long time for google to index my pages (one month plus) and I am wondering if there could be something wrong.. I have a site registered with discourse, but I use a re-direct to my website and…

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