# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=823

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 824

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## [How to filter users by customized user field entries?](https://meta.discourse.org/t/how-to-filter-users-by-customized-user-field-entries/36084)

<div class="topic-metadata">

**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**Replies:** 4\
**Last updated:** [September 12, 2017, 6:55pm UTC](https://meta.discourse.org/t/how-to-filter-users-by-customized-user-field-entries/36084 "2017-09-12T18:55:14Z")

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We’ve added three additional (important) user fields to our registration form. One of them is e.g. the real name. This field is not public and therefore not searchable. Even on our admin panel. But we’ve to deal regular…

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## [Open graph image not displaying unsupported media type](https://meta.discourse.org/t/open-graph-image-not-displaying-unsupported-media-type/69804)

<div class="topic-metadata">

**Author:** [@dustinmatlock](https://meta.discourse.org/u/dustinmatlock)\
**Replies:** 8\
**Last updated:** [September 12, 2017, 5:48pm UTC](https://meta.discourse.org/t/open-graph-image-not-displaying-unsupported-media-type/69804 "2017-09-12T17:48:54Z")

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Hello, I’m trying to figure out why an open graph image isn’t getting displayed on Slack as a preview. I’ve tested it on all other social platforms and it works fine. Facebook’s debugger tool works fine, but iframely pro…

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## [Disable post notifications on one topic only](https://meta.discourse.org/t/disable-post-notifications-on-one-topic-only/69847)

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**Author:** [@bufordtaylor](https://meta.discourse.org/u/bufordtaylor)\
**Replies:** 6\
**Last updated:** [September 12, 2017, 4:03am UTC](https://meta.discourse.org/t/disable-post-notifications-on-one-topic-only/69847 "2017-09-12T04:03:57Z")

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Hi all, Our community has a surge of invite-only users all at once (roughly 400 of them) every few months. We make a new topic called “Introduce yourself to the Community” where all 400 people can say a few words. In o…

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## [Discourse embeding referer problem](https://meta.discourse.org/t/discourse-embeding-referer-problem/69784)

<div class="topic-metadata">

**Author:** [@PBn](https://meta.discourse.org/u/PBn)\
**Replies:** 0\
**Last updated:** [September 11, 2017, 3:18am UTC](https://meta.discourse.org/t/discourse-embeding-referer-problem/69784 "2017-09-11T03:18:15Z")

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I am setting up a site and discourse is rejecting the referer. I have tried all reasonable permutations of the url of the embedding site in the discourse setup. But on the page it always displays the same blank referer …

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## [Problem setup on AWS: EC2, RDS, ElastiCache](https://meta.discourse.org/t/problem-setup-on-aws-ec2-rds-elasticache/52635)

<div class="topic-metadata">

**Author:** [@cean](https://meta.discourse.org/u/cean)\
**Replies:** 2\
**Last updated:** [September 10, 2017, 6:50pm UTC](https://meta.discourse.org/t/problem-setup-on-aws-ec2-rds-elasticache/52635 "2017-09-10T18:50:15Z")

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Hi, I have been following this guide to install Discourse on whole AWS services. EC2 for Instance, RDS for Database, ElastiCache for Redis, Cloudfront for CDN and finally SES for Emails. No problem for Cloudfront and …

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## [New Category Button Disappeared](https://meta.discourse.org/t/new-category-button-disappeared/69689)

<div class="topic-metadata">

**Author:** [@dustinmatlock](https://meta.discourse.org/u/dustinmatlock)\
**Replies:** 8\
**Last updated:** [September 9, 2017, 7:23pm UTC](https://meta.discourse.org/t/new-category-button-disappeared/69689 "2017-09-09T19:23:34Z")

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I’ve looked through the settings numerous times. Nothing has really changed. I added multiple new categories earlier today. It’s a little frustrating, and I really don’t understand what’s going on here. I’m the site owne…

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## [Converting discourse topics to read only pages](https://meta.discourse.org/t/converting-discourse-topics-to-read-only-pages/69636)

<div class="topic-metadata">

**Author:** [@san\_g](https://meta.discourse.org/u/san_g)\
**Replies:** 1\
**Last updated:** [September 8, 2017, 3:07pm UTC](https://meta.discourse.org/t/converting-discourse-topics-to-read-only-pages/69636 "2017-09-08T15:07:00Z")

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We are in the process of closing discourse site and making it only read only html static pages. We do not want to maintain any user accounts, badges, points etc. Is there any recommended way to do it?

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## [Bootstrap CSS overriding default style](https://meta.discourse.org/t/bootstrap-css-overriding-default-style/69565)

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**Author:** [@jj11909](https://meta.discourse.org/u/jj11909)\
**Replies:** 2\
**Last updated:** [September 8, 2017, 12:36pm UTC](https://meta.discourse.org/t/bootstrap-css-overriding-default-style/69565 "2017-09-08T12:36:29Z")

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I am creating a custom banner that advises users how to use our forum. The built in banner feature is not powerful enough to do what I need (buttons, image rotation etc) so I am simply injecting custom items into #banner…

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## [Is DockerManager broken?](https://meta.discourse.org/t/is-dockermanager-broken/69621)

<div class="topic-metadata">

**Author:** [@barreeeiroo](https://meta.discourse.org/u/barreeeiroo)\
**Replies:** 4\
**Last updated:** [September 8, 2017, 11:52am UTC](https://meta.discourse.org/t/is-dockermanager-broken/69621 "2017-09-08T11:52:56Z")

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It keeps as a blank page :confused: Maybe this can help too:

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## [Botched upgrade left me locked out](https://meta.discourse.org/t/botched-upgrade-left-me-locked-out/69501)

<div class="topic-metadata">

**Author:** [@Fsantiago](https://meta.discourse.org/u/Fsantiago)\
**Replies:** 14\
**Last updated:** [September 7, 2017, 3:55pm UTC](https://meta.discourse.org/t/botched-upgrade-left-me-locked-out/69501 "2017-09-07T15:55:50Z")

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Hello, i ran git pull on /var/discourse then ran ./launcher rebuild app no problem. some time later, i visited /admin/upgrade, and started an upgrade from there manually. i closed my browser window before it finished…

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## [Only showing the default avatar?](https://meta.discourse.org/t/only-showing-the-default-avatar/69518)

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**Author:** [@Ironclad14](https://meta.discourse.org/u/Ironclad14)\
**Replies:** 3\
**Last updated:** [September 7, 2017, 9:58am UTC](https://meta.discourse.org/t/only-showing-the-default-avatar/69518 "2017-09-07T09:58:16Z")

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Hey guys, I recently migrated my discourse from a subdomain to a subfolder and all other assets work properly apart from the user avatars - no matter what image I upload, I always get this avatar - There are no errors…

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## [Anonomous Mode Description/Groups?](https://meta.discourse.org/t/anonomous-mode-description-groups/69434)

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**Author:** [@jylinman](https://meta.discourse.org/u/jylinman)\
**Replies:** 4\
**Last updated:** [September 6, 2017, 8:42pm UTC](https://meta.discourse.org/t/anonomous-mode-description-groups/69434 "2017-09-06T20:42:55Z")

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Hey there everyone, I have yet to find a good post on who can see what and what for anon mode. Could someone please explain that thoroughly? What can admins vs moderators vs users see / dig up if they need to for mode…

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## [Create permalinks for redirect url all in a mass](https://meta.discourse.org/t/create-permalinks-for-redirect-url-all-in-a-mass/69467)

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**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 5\
**Last updated:** [September 6, 2017, 8:08pm UTC](https://meta.discourse.org/t/create-permalinks-for-redirect-url-all-in-a-mass/69467 "2017-09-06T20:08:21Z")

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Hi, I’ve imported my forum Mybb to Discourse. My Discourse is now working on production server. My old url’s can’t redirect to new Discourse urls. I check import script. There is some codes for redirects url, it seems d…

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## [How can I install discourse as forum.example.com with Easyengine, Letsencrypt, Wordpress all together?](https://meta.discourse.org/t/how-can-i-install-discourse-as-forum-example-com-with-easyengine-letsencrypt-wordpress-all-together/69273)

<div class="topic-metadata">

**Author:** [@honggian](https://meta.discourse.org/u/honggian)\
**Replies:** 7\
**Last updated:** [September 6, 2017, 5:04pm UTC](https://meta.discourse.org/t/how-can-i-install-discourse-as-forum-example-com-with-easyengine-letsencrypt-wordpress-all-together/69273 "2017-09-06T17:04:26Z")

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How can I install discourse as forum.example.com with Easyengine, Letsencrypt, Wordpress all together? I use Easyengine for simple web server installation. Is there any one who is using discourse with Easyengine, Letse…

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## [I've somehow lost my 'About' topic for a category](https://meta.discourse.org/t/ive-somehow-lost-my-about-topic-for-a-category/69479)

<div class="topic-metadata">

**Author:** [@Richie](https://meta.discourse.org/u/Richie)\
**Replies:** 4\
**Last updated:** [September 6, 2017, 3:54pm UTC](https://meta.discourse.org/t/ive-somehow-lost-my-about-topic-for-a-category/69479 "2017-09-06T15:54:23Z")

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Hi everyone, I’ve somehow lost (possibly deleted) my “About the Category Name” topic. Strangely enough, on the homepage of the forums, the description that I set is still showing under the category heading name, so it …

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## [A way to include Discourse posts in Wordpress search results? Any clever ideas?](https://meta.discourse.org/t/a-way-to-include-discourse-posts-in-wordpress-search-results-any-clever-ideas/58672)

<div class="topic-metadata">

**Author:** [@lkramer](https://meta.discourse.org/u/lkramer)\
**Replies:** 5\
**Last updated:** [September 6, 2017, 3:44pm UTC](https://meta.discourse.org/t/a-way-to-include-discourse-posts-in-wordpress-search-results-any-clever-ideas/58672 "2017-09-06T15:44:38Z")

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Let’s say you loads of informative articles in the Wordpress part of your site and then of course loads of informative conversations in the Discourse part of your site. When you type a phrase into the Wordpress search b…

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## [Introducing Discourse forum hosting in Europe](https://meta.discourse.org/t/introducing-discourse-forum-hosting-in-europe/69402)

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**Author:** [@michaeld](https://meta.discourse.org/u/michaeld)\
**Replies:** 0\
**Last updated:** [September 5, 2017, 3:43pm UTC](https://meta.discourse.org/t/introducing-discourse-forum-hosting-in-europe/69402 "2017-09-05T15:43:32Z")

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Although Communiteq (formerly DiscourseHosting) is based in the Netherlands we have primarily been delivering our services from data centers in Washington DC and San Francisco to customers worldwide. In the past months m…

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## [Logout redirect?](https://meta.discourse.org/t/logout-redirect/69158)

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**Author:** [@n4ru](https://meta.discourse.org/u/n4ru)\
**Replies:** 7\
**Last updated:** [September 5, 2017, 7:47pm UTC](https://meta.discourse.org/t/logout-redirect/69158 "2017-09-05T19:47:31Z")

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I may be blind here, but after looking through the settings and searching around for an existing topic, I can’t seem to find a way to redirect users to a page after logging out. I know I can do it programmatically, but i…

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## [Upgrade Discourse droplet on Digital Ocean from 1GB to 2GB](https://meta.discourse.org/t/upgrade-discourse-droplet-on-digital-ocean-from-1gb-to-2gb/69344)

<div class="topic-metadata">

**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 4\
**Last updated:** [September 5, 2017, 4:44pm UTC](https://meta.discourse.org/t/upgrade-discourse-droplet-on-digital-ocean-from-1gb-to-2gb/69344 "2017-09-05T16:44:36Z")

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Hi, I am using Discourse with Digital Ocean’s 1GB droplet. I want to upgrade that 2GB droplet. If i power off droplet and after upgrade 2gb droplet and power on again it works? Do I have to take another action?

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## [Is it possible to deploy Discourse on Heroku? (Recent Update)](https://meta.discourse.org/t/is-it-possible-to-deploy-discourse-on-heroku-recent-update/69245)

<div class="topic-metadata">

**Author:** [@BenM](https://meta.discourse.org/u/BenM)\
**Replies:** 4\
**Last updated:** [September 5, 2017, 4:03pm UTC](https://meta.discourse.org/t/is-it-possible-to-deploy-discourse-on-heroku-recent-update/69245 "2017-09-05T16:03:57Z")

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Hello, Discourse team! I would like to ask, is it possible to deploy Discourse on Heroku. As of their recent update, it is possible to deploy Docker-based apps. This is a screenshot: This is learn more: Addition…

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## [Tagging rights for specific users?](https://meta.discourse.org/t/tagging-rights-for-specific-users/69397)

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**Author:** [@Sujan](https://meta.discourse.org/u/Sujan)\
**Replies:** 3\
**Last updated:** [September 5, 2017, 3:03pm UTC](https://meta.discourse.org/t/tagging-rights-for-specific-users/69397 "2017-09-05T15:03:05Z")

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Is it possible to give normal users the rights to tag (change and add) topics?

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## [Facing problem during installation of Discourse on Centos6.9 VPS](https://meta.discourse.org/t/facing-problem-during-installation-of-discourse-on-centos6-9-vps/69376)

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**Author:** [@burningman](https://meta.discourse.org/u/burningman)\
**Replies:** 1\
**Last updated:** [September 5, 2017, 11:06am UTC](https://meta.discourse.org/t/facing-problem-during-installation-of-discourse-on-centos6-9-vps/69376 "2017-09-05T11:06:04Z")

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Hey everyone, I need a little help in installing discourse on my VPS. ▶ I tried these two articles But I failed everytime. I am trying to install it from last 3 days and every time a new problem comes up. Links, I menti…

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## [Export list specific badges](https://meta.discourse.org/t/export-list-specific-badges/69358)

<div class="topic-metadata">

**Author:** [@luiz\_heiras08](https://meta.discourse.org/u/luiz_heiras08)\
**Replies:** 2\
**Last updated:** [September 5, 2017, 12:56am UTC](https://meta.discourse.org/t/export-list-specific-badges/69358 "2017-09-05T00:56:35Z")

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hi, how do I export a spreadsheet of people who have a specific badge?

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## [Members problem on importing Mybb to Discourse](https://meta.discourse.org/t/members-problem-on-importing-mybb-to-discourse/68603)

<div class="topic-metadata">

**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 25\
**Last updated:** [September 4, 2017, 6:44pm UTC](https://meta.discourse.org/t/members-problem-on-importing-mybb-to-discourse/68603 "2017-09-04T18:44:22Z")

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Hi, I’ve installed development enviroment on my Ubuntu local machine. I did it importing steps, it’s work but there are some problems. My Mybb forum has 9k user and 300k post. Posts are seems successfully imported. Bu…

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## [Incoming HTML Email Inconsistent](https://meta.discourse.org/t/incoming-html-email-inconsistent/69204)

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**Author:** [@JamesNorth](https://meta.discourse.org/u/JamesNorth)\
**Replies:** 4\
**Last updated:** [September 4, 2017, 12:05pm UTC](https://meta.discourse.org/t/incoming-html-email-inconsistent/69204 "2017-09-04T12:05:02Z")

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Hi Folks, I’ve been trying to use the incoming email method for posting pretty html emails into a sort of news thread on one of my Discourse forums. I find that when the post is rendered, it strips out a bunch of image…

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## [Using Cloudflare for HTTPS, empty preview pane in edit page](https://meta.discourse.org/t/using-cloudflare-for-https-empty-preview-pane-in-edit-page/69146)

<div class="topic-metadata">

**Author:** [@pokapow](https://meta.discourse.org/u/pokapow)\
**Replies:** 17\
**Last updated:** [September 2, 2017, 5:41pm UTC](https://meta.discourse.org/t/using-cloudflare-for-https-empty-preview-pane-in-edit-page/69146 "2017-09-02T17:41:52Z")

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In my new Discourse install, I have a problem I never had before: Le right div of text edit section rest always blank, not update the text in left section: And that the case for Chrome and firefox, for every user… V…

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## [Discourse wont upgrade from 1.8 to 1.8.1?](https://meta.discourse.org/t/discourse-wont-upgrade-from-1-8-to-1-8-1/64550)

<div class="topic-metadata">

**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\
**Replies:** 14\
**Last updated:** [September 2, 2017, 11:39am UTC](https://meta.discourse.org/t/discourse-wont-upgrade-from-1-8-to-1-8-1/64550 "2017-09-02T11:39:30Z")

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But clicking on upgrade produces: Now, obviously, I could just follow the instructions and do the git pull and rebuild, but where has this come from? I just upgraded to 1.8 from 1.7.x without any problems a week …

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## [Optimizations for tons of inbound](https://meta.discourse.org/t/optimizations-for-tons-of-inbound/69238)

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**Author:** [@8BIT](https://meta.discourse.org/u/8BIT)\
**Replies:** 1\
**Last updated:** [September 2, 2017, 4:36am UTC](https://meta.discourse.org/t/optimizations-for-tons-of-inbound/69238 "2017-09-02T04:36:33Z")

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having some trouble with ruby apparently. when this happens: this happens: and everything goes :bomb:. before i go exploring options myself, any thoughts?

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## [WhiteList Iframe from facebook not show](https://meta.discourse.org/t/whitelist-iframe-from-facebook-not-show/66260)

<div class="topic-metadata">

**Author:** [@Bank\_Live](https://meta.discourse.org/u/Bank_Live)\
**Replies:** 10\
**Last updated:** [September 1, 2017, 4:14pm UTC](https://meta.discourse.org/t/whitelist-iframe-from-facebook-not-show/66260 "2017-09-01T16:14:30Z")

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Normal. I use plugin GitHub - evil-shrike/discourse-whitelist-iframe: Discourse plugin to add urls to Discourse.Markdown.\_validIframes · GitHub I insert \<iframe src="https://www.facebook.com/plugins/video.php?href=http…

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## [Not Getting Notified From Personal Messages](https://meta.discourse.org/t/not-getting-notified-from-personal-messages/69180)

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**Author:** [@Brandonk](https://meta.discourse.org/u/Brandonk)\
**Replies:** 4\
**Last updated:** [September 1, 2017, 12:13am UTC](https://meta.discourse.org/t/not-getting-notified-from-personal-messages/69180 "2017-09-01T00:13:04Z")

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Hello! I am a user on The Infinite Flight Community forum and lately, I have not been receiving notifications in my Notification Box about new Personal Messages. To see if I have any of them, i now have to go into my pr…

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