# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=824

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 825

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## [Topic Preview Broken (due to Google PageSpeed Module)](https://meta.discourse.org/t/topic-preview-broken-due-to-google-pagespeed-module/69142)

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**Author:** [@Geoffrey\_Challen](https://meta.discourse.org/u/Geoffrey_Challen)\
**Replies:** 14\
**Last updated:** [August 31, 2017, 6:12pm UTC](https://meta.discourse.org/t/topic-preview-broken-due-to-google-pagespeed-module/69142 "2017-08-31T18:12:21Z")

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First I’d like to say thanks to all that work on Discourse. I’m a CS professor and I’ve used it for multiple courses. It’s far superior to Piazza, and I like being able to tell students that we’re using community-support…

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## [Minimum trust level to invite folks via preferences?](https://meta.discourse.org/t/minimum-trust-level-to-invite-folks-via-preferences/69154)

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**Author:** [@8BIT](https://meta.discourse.org/u/8BIT)\
**Replies:** 3\
**Last updated:** [August 31, 2017, 5:22pm UTC](https://meta.discourse.org/t/minimum-trust-level-to-invite-folks-via-preferences/69154 "2017-08-31T17:22:59Z")

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couldn’t find this… is there a minimum trust level to see this in your preferences for the user?

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## [Bootstrap fails on clean CentOS 7 install](https://meta.discourse.org/t/bootstrap-fails-on-clean-centos-7-install/68755)

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**Author:** [@Dan\_Healy](https://meta.discourse.org/u/Dan_Healy)\
**Replies:** 5\
**Last updated:** [August 31, 2017, 3:24am UTC](https://meta.discourse.org/t/bootstrap-fails-on-clean-centos-7-install/68755 "2017-08-31T03:24:30Z")

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SOLVED: Default installs of CentOS 7 with XFS file system creates the file system with the option ftype=0 which is incompatible with Docker. Rebuilding with either ftype=1 (which can’t be done through the GUI installer f…

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## [Is there any way to full copy materials To Discourse?](https://meta.discourse.org/t/is-there-any-way-to-full-copy-materials-to-discourse/69070)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 2\
**Last updated:** [August 31, 2017, 12:38am UTC](https://meta.discourse.org/t/is-there-any-way-to-full-copy-materials-to-discourse/69070 "2017-08-31T00:38:01Z")

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You see, sometimes I read a good article on the web and I want to copy part of that article( No need to be full article ) but common copy only get the content(without pictures, but no format or style of such content) Is…

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## [Unable to restore from a backup](https://meta.discourse.org/t/unable-to-restore-from-a-backup/69093)

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**Author:** [@tbryan](https://meta.discourse.org/u/tbryan)\
**Replies:** 3\
**Last updated:** [August 30, 2017, 9:24pm UTC](https://meta.discourse.org/t/unable-to-restore-from-a-backup/69093 "2017-08-30T21:24:25Z")

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Existing system: v1.9.0.beta7 +131 New System: v1.9.0.beta7 +155 I’m unable to restore a fresh backup of the existing system to the new system, and get the following error in the restore log. \[2017-08-30 01:03:25\] EX…

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## [Error restoring backup "key is duplicated"](https://meta.discourse.org/t/error-restoring-backup-key-is-duplicated/68999)

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**Author:** [@appcomq](https://meta.discourse.org/u/appcomq)\
**Replies:** 7\
**Last updated:** [August 30, 2017, 12:21pm UTC](https://meta.discourse.org/t/error-restoring-backup-key-is-duplicated/68999 "2017-08-30T12:21:33Z")

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:joy::joy: I… version is v1.9.0.beta7 +341 \[2017-08-29 15:27:03\] ERROR: could not create unique index "index\_topic\_users\_on\_topic\_id\_and\_user\_id" \[2017-08-29 15:27:03\] DETAIL: Key (topic\_id, user\_id)=(59700, 11226) i…

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## [Can I host discourse free on heroku](https://meta.discourse.org/t/can-i-host-discourse-free-on-heroku/60599)

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**Author:** [@Gamer\_101](https://meta.discourse.org/u/Gamer_101)\
**Replies:** 13\
**Last updated:** [August 30, 2017, 10:20am UTC](https://meta.discourse.org/t/can-i-host-discourse-free-on-heroku/60599 "2017-08-30T10:20:37Z")

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Can I host discourse freely heroku app? Create my own small community?

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## [FAILED TO BOOTSTRAP help](https://meta.discourse.org/t/failed-to-bootstrap-help/69030)

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**Author:** [@11145](https://meta.discourse.org/u/11145)\
**Replies:** 6\
**Last updated:** [August 30, 2017, 8:51am UTC](https://meta.discourse.org/t/failed-to-bootstrap-help/69030 "2017-08-30T08:51:15Z")

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Help, what could be the problem? :backhand\_index\_pointing\_right: log https://pastebin.com/iiBzj7k0 FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle exec rake db:migrate' fai…

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## [How to force a user to specify at least 1 tag?](https://meta.discourse.org/t/how-to-force-a-user-to-specify-at-least-1-tag/31096)

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**Author:** [@tenzan](https://meta.discourse.org/u/tenzan)\
**Replies:** 3\
**Last updated:** [August 30, 2017, 3:33am UTC](https://meta.discourse.org/t/how-to-force-a-user-to-specify-at-least-1-tag/31096 "2017-08-30T03:33:34Z")

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How to force user to specify at least 1 tag?

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## [FlairImage in Random Position](https://meta.discourse.org/t/flairimage-in-random-position/69015)

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**Author:** [@barreeeiroo](https://meta.discourse.org/u/barreeeiroo)\
**Replies:** 4\
**Last updated:** [August 30, 2017, 12:09am UTC](https://meta.discourse.org/t/flairimage-in-random-position/69015 "2017-08-30T00:09:04Z")

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Could anyone help me? Avatar Flair Images appear at the right bottom corner of the screen It’s on DesktopView On MobileView it doesn’t display :confused: Plugins Installed: - git clone https://github.c…

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## [Error restoring backup due to null post](https://meta.discourse.org/t/error-restoring-backup-due-to-null-post/68920)

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**Author:** [@barreeeiroo](https://meta.discourse.org/u/barreeeiroo)\
**Replies:** 11\
**Last updated:** [August 29, 2017, 3:54pm UTC](https://meta.discourse.org/t/error-restoring-backup-due-to-null-post/68920 "2017-08-29T15:54:17Z")

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I get this error when tring to import a backup \[2017-08-28 11:37:11\] CREATE INDEX \[2017-08-28 11:37:15\] EXCEPTION: can't dup NilClass \[2017-08-28 11:37:15\] /var/www/discourse/lib/pretty\_text.rb:234:in \`dup' /var/www/dis…

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## [Capitalized words in titles got turned into lowercase when not English](https://meta.discourse.org/t/capitalized-words-in-titles-got-turned-into-lowercase-when-not-english/68967)

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**Author:** [@schungx](https://meta.discourse.org/u/schungx)\
**Replies:** 2\
**Last updated:** [August 29, 2017, 6:15am UTC](https://meta.discourse.org/t/capitalized-words-in-titles-got-turned-into-lowercase-when-not-english/68967 "2017-08-29T06:15:21Z")

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I’ve hit on a strange problem. The titles of topics, if they include non-English characters (e.g. CJK), all-capitalized English words get turned into lower-case, except for the first letter which is upper-case. This do…

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## [Is auto tagging possible?](https://meta.discourse.org/t/is-auto-tagging-possible/68049)

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**Author:** [@EddieOne](https://meta.discourse.org/u/EddieOne)\
**Replies:** 5\
**Last updated:** [August 28, 2017, 10:12pm UTC](https://meta.discourse.org/t/is-auto-tagging-possible/68049 "2017-08-28T22:12:43Z")

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Hi! Is there a way to link to a forum appending some query string to get a certain tag? I ask because we have a lot of young users who often ask how to do blank and then they never mention what game it’s for. We have s…

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## [Details block and polls block are conflicting](https://meta.discourse.org/t/details-block-and-polls-block-are-conflicting/68670)

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**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Replies:** 3\
**Last updated:** [August 28, 2017, 4:08pm UTC](https://meta.discourse.org/t/details-block-and-polls-block-are-conflicting/68670 "2017-08-28T16:08:09Z")

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Over at Stonehearth we’ve got a user with a fairly extensive topic. He’s been updating it for 8 months now. The topic was started before the commonmark update, and has been updated since. He’s running into an issue becau…

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## [Markdown not working on my discourse](https://meta.discourse.org/t/markdown-not-working-on-my-discourse/68906)

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**Author:** [@Jay\_Patel](https://meta.discourse.org/u/Jay_Patel)\
**Replies:** 5\
**Last updated:** [August 28, 2017, 10:59am UTC](https://meta.discourse.org/t/markdown-not-working-on-my-discourse/68906 "2017-08-28T10:59:04Z")

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Hi all, Markdown is not working on my discourse somehow. where to look for troubleshoot it? URL : unitedbsd.com Thanks in Advance, Jay

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## [After HTTPS canonical is still HTTP](https://meta.discourse.org/t/after-https-canonical-is-still-http/68915)

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**Author:** [@Idan](https://meta.discourse.org/u/Idan)\
**Replies:** 3\
**Last updated:** [August 28, 2017, 9:56am UTC](https://meta.discourse.org/t/after-https-canonical-is-still-http/68915 "2017-08-28T09:56:22Z")

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After HTTPS canonical is still HTTP, how can I changed that?

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## [Error after moving from HTTP to HTTPS](https://meta.discourse.org/t/error-after-moving-from-http-to-https/68909)

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**Author:** [@Idan](https://meta.discourse.org/u/Idan)\
**Replies:** 1\
**Last updated:** [August 28, 2017, 9:36am UTC](https://meta.discourse.org/t/error-after-moving-from-http-to-https/68909 "2017-08-28T09:36:20Z")

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I’ve followed the LetsEncrypt installation procedure for installing SSL for my website. What I did: Created an image of the original Discourse forum (EC2 AMI) Launched it again Checked that it works (it did) Followed …

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## [AddThis buttons not reflecting changes to page](https://meta.discourse.org/t/addthis-buttons-not-reflecting-changes-to-page/45987)

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**Author:** [@tomwrench](https://meta.discourse.org/u/tomwrench)\
**Replies:** 3\
**Last updated:** [August 28, 2017, 5:21am UTC](https://meta.discourse.org/t/addthis-buttons-not-reflecting-changes-to-page/45987 "2017-08-28T05:21:18Z")

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I appreciate there is already a sharing option within Discourse posts, however I thought I’d play around a bit with the AddThis sharing buttons (https://www.addthis.com) on my site (see screen shot below) to see if they …

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## [Is there any difference between DigitalOcean and Linode for Discourse installation?](https://meta.discourse.org/t/is-there-any-difference-between-digitalocean-and-linode-for-discourse-installation/68846)

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**Author:** [@mhwebee](https://meta.discourse.org/u/mhwebee)\
**Replies:** 2\
**Last updated:** [August 27, 2017, 6:52am UTC](https://meta.discourse.org/t/is-there-any-difference-between-digitalocean-and-linode-for-discourse-installation/68846 "2017-08-27T06:52:01Z")

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When I started with Discourse, I’ve been recommended to use DigitalOcean as hosting provided, which is what I’m using now. However, recently I heard about Linode, which seems to be very a very similar service. So checkin…

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## [Is it possible to add a colored badge background to a user title?](https://meta.discourse.org/t/is-it-possible-to-add-a-colored-badge-background-to-a-user-title/38523)

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**Author:** [@emiosllc](https://meta.discourse.org/u/emiosllc)\
**Replies:** 10\
**Last updated:** [August 26, 2017, 10:27pm UTC](https://meta.discourse.org/t/is-it-possible-to-add-a-colored-badge-background-to-a-user-title/38523 "2017-08-26T22:27:05Z")

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Hello, Is it possible to add a colored badge background to a user title on Discourse? All help is appreciated, thanks!

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## [Does the Docker installation still rotate logs?](https://meta.discourse.org/t/does-the-docker-installation-still-rotate-logs/62841)

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**Author:** [@samnazarko](https://meta.discourse.org/u/samnazarko)\
**Replies:** 12\
**Last updated:** [August 26, 2017, 1:37pm UTC](https://meta.discourse.org/t/does-the-docker-installation-still-rotate-logs/62841 "2017-08-26T13:37:52Z")

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Hi, We’ve been using Discourse on one box for a while and things have been running smoothly. I regularly rebuild when we change Git plugins and once a month to ensure a good container and fewer upgrade problems. I was …

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## [Making use of added storage volumes](https://meta.discourse.org/t/making-use-of-added-storage-volumes/51060)

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**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 12\
**Last updated:** [August 25, 2017, 8:08pm UTC](https://meta.discourse.org/t/making-use-of-added-storage-volumes/51060 "2017-08-25T20:08:59Z")

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For most VPS providers I’ve seen, if you need more storage space you either: Upgrade your whole VPS plan. Buy additional storage volumes. Now if you are running out of disk space, but your CPU/RAM resources are plenty…

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## [Good hosting support for Docker that accepts bitcoin?](https://meta.discourse.org/t/good-hosting-support-for-docker-that-accepts-bitcoin/68652)

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**Author:** [@Ham](https://meta.discourse.org/u/Ham)\
**Replies:** 2\
**Last updated:** [August 24, 2017, 10:49am UTC](https://meta.discourse.org/t/good-hosting-support-for-docker-that-accepts-bitcoin/68652 "2017-08-24T10:49:57Z")

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Curious is anyone has a good hosting provider that accepts bitcoin for a decent rate?

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## [Changing categories](https://meta.discourse.org/t/changing-categories/68600)

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**Author:** [@sianwhite](https://meta.discourse.org/u/sianwhite)\
**Replies:** 2\
**Last updated:** [August 24, 2017, 9:06am UTC](https://meta.discourse.org/t/changing-categories/68600 "2017-08-24T09:06:13Z")

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Hi, Our community is about 9 months old now, and I’d like to change the categories we are using as they don’t seem to be doing the job. Is there a way to change the categories and add existing threads to them in bulk w…

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## [Webhook and SSO user mapping](https://meta.discourse.org/t/webhook-and-sso-user-mapping/68615)

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**Author:** [@Vaishak\_Kallore](https://meta.discourse.org/u/Vaishak_Kallore)\
**Replies:** 1\
**Last updated:** [August 24, 2017, 8:22am UTC](https://meta.discourse.org/t/webhook-and-sso-user-mapping/68615 "2017-08-24T08:22:20Z")

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Hi there, I have successfully setup my first Discourse forum having force SSO login. I would like to have this forum integrated in mobile app as well, for better impressions and was looking for Cloud Messaging options …

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## [Email issue -- Unknown To: Address - Private Message](https://meta.discourse.org/t/email-issue-unknown-to-address-private-message/68577)

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**Author:** [@Gareth\_Williams](https://meta.discourse.org/u/Gareth_Williams)\
**Replies:** 7\
**Last updated:** [August 24, 2017, 3:03am UTC](https://meta.discourse.org/t/email-issue-unknown-to-address-private-message/68577 "2017-08-24T03:03:54Z")

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Hey All, I am seeing a really odd issue, our community manager is getting this email: Adore Beauty Community via amazonses.com 9:13 AM (4 hours ago) to me We’re sorry, but your email message to \[“\*\*\*\*\*\* REMOVED \*\*\*…

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## [Cant setting SLL (Let's Encrypt) for Discourse](https://meta.discourse.org/t/cant-setting-sll-lets-encrypt-for-discourse/68619)

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**Author:** [@Hoang\_Nam](https://meta.discourse.org/u/Hoang_Nam)\
**Replies:** 4\
**Last updated:** [August 24, 2017, 1:05am UTC](https://meta.discourse.org/t/cant-setting-sll-lets-encrypt-for-discourse/68619 "2017-08-24T01:05:27Z")

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Cant setting SLL (Let’s Encrypt) for Discourse setting SSL on Set up HTTPS support with Let's Encrypt But It error: FAILED -------------------- Pups::ExecError: cd /root/acme.sh && LE\_WORKING\_DIR="${LETSENCRYPT\_DIR…

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## [Failed to bootstrap fresh install: gzip: stdin: not in gzip format; but looks like a curl problem](https://meta.discourse.org/t/failed-to-bootstrap-fresh-install-gzip-stdin-not-in-gzip-format-but-looks-like-a-curl-problem/68620)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 3\
**Last updated:** [August 24, 2017, 1:05am UTC](https://meta.discourse.org/t/failed-to-bootstrap-fresh-install-gzip-stdin-not-in-gzip-format-but-looks-like-a-curl-problem/68620 "2017-08-24T01:05:12Z")

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Installing a new Discourse instance as by the official manual. I, \[2017-08-23T13:58:13.056130 #13\] INFO -- : \> cd /root/acme.sh && LE\_WORKING\_DIR="${LETSENCRYPT\_DIR}" ./acme.sh --upgrade --auto-upgrade gzip: stdin: no…

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## [How do I view the Edit History?](https://meta.discourse.org/t/how-do-i-view-the-edit-history/68662)

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**Author:** [@kgreed](https://meta.discourse.org/u/kgreed)\
**Replies:** 3\
**Last updated:** [August 24, 2017, 12:47am UTC](https://meta.discourse.org/t/how-do-i-view-the-edit-history/68662 "2017-08-24T00:47:28Z")

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I edited a post and the previous text seems to have disappeared. How do I find the edit history? I have searched the help for “history” and explored the buttons near the post.

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## [Deactivating a user causes account to be deleted?](https://meta.discourse.org/t/deactivating-a-user-causes-account-to-be-deleted/68642)

<div class="topic-metadata">

**Author:** [@InspektorCluzo](https://meta.discourse.org/u/InspektorCluzo)\
**Replies:** 14\
**Last updated:** [August 23, 2017, 11:57pm UTC](https://meta.discourse.org/t/deactivating-a-user-causes-account-to-be-deleted/68642 "2017-08-23T23:57:28Z")

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Possibly I don’t understand the FSM for deactivation. We recently deactivated a user twice, because, for some reason, they seemed to have a problem with forget pwd, and we sent two reactivation emails. The second time,…

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