# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=825

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 826

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## [Can't run the launcher to install Discourse on CentOS 7](https://meta.discourse.org/t/cant-run-the-launcher-to-install-discourse-on-centos-7/23095)

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**Author:** [@IceCubeCat](https://meta.discourse.org/u/IceCubeCat)\
**Replies:** 25\
**Last updated:** [August 23, 2017, 12:31pm UTC](https://meta.discourse.org/t/cant-run-the-launcher-to-install-discourse-on-centos-7/23095 "2017-08-23T12:31:30Z")

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I followed this guide. (I’m on CentOS 7.): http://www.howtoinstalldiscourse.com/how-to-install-discourse-on-centos/ When I try and run the command /var/docker/launcher start app I get this error: which: no docker.io …

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## [Discourse Site Down - ERR\_CONNECTION\_TIMED\_OUT](https://meta.discourse.org/t/discourse-site-down-err-connection-timed-out/68548)

<div class="topic-metadata">

**Author:** [@MAR](https://meta.discourse.org/u/MAR)\
**Replies:** 5\
**Last updated:** [August 23, 2017, 3:55pm UTC](https://meta.discourse.org/t/discourse-site-down-err-connection-timed-out/68548 "2017-08-23T15:55:10Z")

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Hello Discourse Community, I help manage a discourse based site and our members are trying to access it. We are however unable to access and we get this message: This site can’t be reached x…com took too long to res…

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## [WP-discourse: comments are not pulled over](https://meta.discourse.org/t/wp-discourse-comments-are-not-pulled-over/57232)

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**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 21\
**Last updated:** [April 20, 2017, 6:47pm UTC](https://meta.discourse.org/t/wp-discourse-comments-are-not-pulled-over/57232 "2017-04-20T18:47:42Z")

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I have WP-discourse installed, activated and setup. SSO is working fine but my comments are not pulled over. I tried lowering the requirements (see screenshot below), maxed my trust level on the forum, replied to my com…

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## [Mac Mail Threading](https://meta.discourse.org/t/mac-mail-threading/56194)

<div class="topic-metadata">

**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\
**Replies:** 19\
**Last updated:** [August 23, 2017, 2:35am UTC](https://meta.discourse.org/t/mac-mail-threading/56194 "2017-08-23T02:35:07Z")

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Yes, sigh, I know, again. 1.7 breaks the workaround we had for Mac Mail threading, namely always including “Re:” at the start of the subject Setting for email subject Re: \[%{site\_name}\] %{optional\_pm}%{topic\_title} Un…

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## [Embedding a book from Google Books](https://meta.discourse.org/t/embedding-a-book-from-google-books/62264)

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**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 6\
**Last updated:** [August 22, 2017, 11:40pm UTC](https://meta.discourse.org/t/embedding-a-book-from-google-books/62264 "2017-08-22T23:40:51Z")

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What’s the best practice for embedding an book preview from Google Books? Google books provides both a plain link and an iframe, but neither of them work out of the box: By “don’t work” I mean they don’t give me a o…

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## [Wordpress SSO stuck in redirect loop](https://meta.discourse.org/t/wordpress-sso-stuck-in-redirect-loop/67856)

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**Author:** [@MattCHM](https://meta.discourse.org/u/MattCHM)\
**Replies:** 2\
**Last updated:** [August 22, 2017, 10:53pm UTC](https://meta.discourse.org/t/wordpress-sso-stuck-in-redirect-loop/67856 "2017-08-22T22:53:57Z")

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We had PrimeTime WP Discourse SSO plugin in place on our Wordpress install to handle the SSO to our Discourse forum and that was working apart from redirecting the user back to the Wordpress site on logout. To fix this I…

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## [Rebuild hangs on bootstrap error with last update](https://meta.discourse.org/t/rebuild-hangs-on-bootstrap-error-with-last-update/68526)

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**Author:** [@OniSanctuary](https://meta.discourse.org/u/OniSanctuary)\
**Replies:** 2\
**Last updated:** [August 22, 2017, 11:14am UTC](https://meta.discourse.org/t/rebuild-hangs-on-bootstrap-error-with-last-update/68526 "2017-08-22T11:14:56Z")

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Hi, Today I decided to update from beta 7 to beta 9 but my installation needed discourse to be up to date so I made a git pull et rebuild my app. The thing is my app can’t boostrap anymore and it ends with this error I…

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## [Multiple cors origins on hosted discourse?](https://meta.discourse.org/t/multiple-cors-origins-on-hosted-discourse/68172)

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**Author:** [@kvz](https://meta.discourse.org/u/kvz)\
**Replies:** 8\
**Last updated:** [August 21, 2017, 12:49pm UTC](https://meta.discourse.org/t/multiple-cors-origins-on-hosted-discourse/68172 "2017-08-21T12:49:45Z")

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Hi, hope I’m asking at the right place! We want to use a hosted (as in paid) discourse account and embed it on three sites to power their comment sections. It is my understanding that I would need to whitelist 3 domains…

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## [Is there some kind of rate limit for API calls?](https://meta.discourse.org/t/is-there-some-kind-of-rate-limit-for-api-calls/68398)

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**Author:** [@SwisherSweet](https://meta.discourse.org/u/SwisherSweet)\
**Replies:** 3\
**Last updated:** [August 20, 2017, 12:30am UTC](https://meta.discourse.org/t/is-there-some-kind-of-rate-limit-for-api-calls/68398 "2017-08-20T00:30:28Z")

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I’m using the API to create users from a .Net console app via the API but for some reason when running my code in production with dozens of new users being added back to back, some don’t get added. But when I run the sam…

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## [How to disable post approval?](https://meta.discourse.org/t/how-to-disable-post-approval/68432)

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**Author:** [@RRjr](https://meta.discourse.org/u/RRjr)\
**Replies:** 2\
**Last updated:** [August 20, 2017, 8:11pm UTC](https://meta.discourse.org/t/how-to-disable-post-approval/68432 "2017-08-20T20:11:05Z")

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How do I disable post approval? I want to allow all users whether they’re new or old to be able to post anything without it being approved. Currently, users cannot post anything instantly and have to wait for an approva…

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## [Possible to not log user IP addresses?](https://meta.discourse.org/t/possible-to-not-log-user-ip-addresses/46502)

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**Author:** [@tagawa](https://meta.discourse.org/u/tagawa)\
**Replies:** 17\
**Last updated:** [August 20, 2017, 5:10pm UTC](https://meta.discourse.org/t/possible-to-not-log-user-ip-addresses/46502 "2017-08-20T17:10:44Z")

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In the admin screen for users we can see their last visited and registered IP addresses. In line with my company’s approach to privacy, we don’t want to record these but I can’t see a setting to switch it off. Is there s…

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## [How to add language to default Discource install](https://meta.discourse.org/t/how-to-add-language-to-default-discource-install/55022)

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**Author:** [@madbox](https://meta.discourse.org/u/madbox)\
**Replies:** 1\
**Last updated:** [August 20, 2017, 4:24pm UTC](https://meta.discourse.org/t/how-to-add-language-to-default-discource-install/55022 "2017-08-20T16:24:43Z")

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So I couldn’t understand how and where to upload my language files, so now I have other question. What needs to be done to have my language - Bulgarian in default language install dropdown menu? Happy New Year to every…

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## [Fail to rebuild and got 502 Bad Gateway](https://meta.discourse.org/t/fail-to-rebuild-and-got-502-bad-gateway/68390)

<div class="topic-metadata">

**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 5\
**Last updated:** [August 20, 2017, 3:42pm UTC](https://meta.discourse.org/t/fail-to-rebuild-and-got-502-bad-gateway/68390 "2017-08-20T15:42:00Z")

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with error info FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle install --deployment --verbose --without test --without development' failed with return #\<Process::Status: pi…

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## [Failed to rebuild Discourse with the following information](https://meta.discourse.org/t/failed-to-rebuild-discourse-with-the-following-information/48386)

<div class="topic-metadata">

**Author:** [@snakeninny](https://meta.discourse.org/u/snakeninny)\
**Replies:** 3\
**Last updated:** [August 20, 2017, 1:14pm UTC](https://meta.discourse.org/t/failed-to-rebuild-discourse-with-the-following-information/48386 "2017-08-20T13:14:18Z")

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./launcher rebuild app returns: FAILED -------------------- Pups::ExecError: cd /var/www/discourse && su discourse -c 'bundle install --deployment --verbose --without test --without development' failed with return #\<Pro…

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## [Switching to non-beta updates only](https://meta.discourse.org/t/switching-to-non-beta-updates-only/68356)

<div class="topic-metadata">

**Author:** [@chrisalley](https://meta.discourse.org/u/chrisalley)\
**Replies:** 3\
**Last updated:** [August 20, 2017, 12:41pm UTC](https://meta.discourse.org/t/switching-to-non-beta-updates-only/68356 "2017-08-20T12:41:09Z")

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On a self hosted Discourse instance, how can beta updates be disabled? This move would primarily be made to reduce the frequency of updates.

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## [How can I add table in main topic area?](https://meta.discourse.org/t/how-can-i-add-table-in-main-topic-area/68300)

<div class="topic-metadata">

**Author:** [@MCD](https://meta.discourse.org/u/MCD)\
**Replies:** 3\
**Last updated:** [August 20, 2017, 10:47am UTC](https://meta.discourse.org/t/how-can-i-add-table-in-main-topic-area/68300 "2017-08-20T10:47:17Z")

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Hi everyone, I want to add table and fontawesome icons in first topic message. How can I do it? Demo:

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## [Production formum](https://meta.discourse.org/t/production-formum/68366)

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**Author:** [@smota](https://meta.discourse.org/u/smota)\
**Replies:** 2\
**Last updated:** [August 19, 2017, 1:43pm UTC](https://meta.discourse.org/t/production-formum/68366 "2017-08-19T13:43:20Z")

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Hi, experts. Now that I have my forum online, I would like to know, what is better for me, to continue with the option to use beta tested \*stable version. Which one should I let in my production system?

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## [Is necessary to have a wordpress blog?](https://meta.discourse.org/t/is-necessary-to-have-a-wordpress-blog/68289)

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**Author:** [@smota](https://meta.discourse.org/u/smota)\
**Replies:** 4\
**Last updated:** [August 19, 2017, 12:28pm UTC](https://meta.discourse.org/t/is-necessary-to-have-a-wordpress-blog/68289 "2017-08-19T12:28:35Z")

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I would like to use WordPress plugin in my brand new community, but is necessary to have a blog in order to user the plugin? this plugin let me setup a blog or is just a bridge btw WordPress and the community?

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## [SMTP email sending from wrong host](https://meta.discourse.org/t/smtp-email-sending-from-wrong-host/68347)

<div class="topic-metadata">

**Author:** [@frostyfrog](https://meta.discourse.org/u/frostyfrog)\
**Replies:** 3\
**Last updated:** [August 19, 2017, 6:49am UTC](https://meta.discourse.org/t/smtp-email-sending-from-wrong-host/68347 "2017-08-19T06:49:26Z")

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I’ve looked at the configs and I can’t figure out how to change the host that email is being sent from, other than changing the DISCOURSE\_HOSTNAME variable. However, based on the comments, If I change that to say… exampl…

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## [The "Discourse as Your First Rails App" page has a broken encoding](https://meta.discourse.org/t/the-discourse-as-your-first-rails-app-page-has-a-broken-encoding/68196)

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**Author:** [@notriddle](https://meta.discourse.org/u/notriddle)\
**Replies:** 4\
**Last updated:** [August 18, 2017, 10:24pm UTC](https://meta.discourse.org/t/the-discourse-as-your-first-rails-app-page-has-a-broken-encoding/68196 "2017-08-18T22:24:54Z")

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Clicking on the â€œrepositoriesâ€ section on the left, under â€œlocalâ€ will take you to all your cloned repos. Those should be quotes around repositories and local, instead of three characters on both sides one …

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## [Looking up available upgrades via CLI](https://meta.discourse.org/t/looking-up-available-upgrades-via-cli/68330)

<div class="topic-metadata">

**Author:** [@simonclausen](https://meta.discourse.org/u/simonclausen)\
**Replies:** 8\
**Last updated:** [August 18, 2017, 9:50pm UTC](https://meta.discourse.org/t/looking-up-available-upgrades-via-cli/68330 "2017-08-18T21:50:12Z")

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I’m looking at automating upgrades of discourse. This is for the most basic single container install. Trying to keep things simple. The most basic would be to setup up this to run via cron: cd /var/discourse git pull .…

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## [Multisite shouldn't send upgrade emails to all admins](https://meta.discourse.org/t/multisite-shouldnt-send-upgrade-emails-to-all-admins/68235)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [August 18, 2017, 2:57pm UTC](https://meta.discourse.org/t/multisite-shouldnt-send-upgrade-emails-to-all-admins/68235 "2017-08-18T14:57:42Z")

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I’ve got a handful of sites on a multisite install. Discourse emails all the admins to let them know that they should upgrade. Is there an easy way to get Discourse not to email admins except the one of the master site? …

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## [Accidentally made site read only, how do I disable?](https://meta.discourse.org/t/accidentally-made-site-read-only-how-do-i-disable/68299)

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**Author:** [@NotAfk](https://meta.discourse.org/u/NotAfk)\
**Replies:** 5\
**Last updated:** [August 18, 2017, 1:56pm UTC](https://meta.discourse.org/t/accidentally-made-site-read-only-how-do-i-disable/68299 "2017-08-18T13:56:04Z")

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hello, I actived the function read only on the discourse forum, but i logged out and now, i can’t able to reconnect to the forum. What is it the solution please ?

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## [After invitation to PM: no mail notifications on replies for invited?](https://meta.discourse.org/t/after-invitation-to-pm-no-mail-notifications-on-replies-for-invited/68298)

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**Author:** [@rriemann](https://meta.discourse.org/u/rriemann)\
**Replies:** 1\
**Last updated:** [August 18, 2017, 11:05am UTC](https://meta.discourse.org/t/after-invitation-to-pm-no-mail-notifications-on-replies-for-invited/68298 "2017-08-18T11:05:25Z")

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Hello, I created a private conversion with member A and added after the initial post a group G that comprises member A, B and C. I wrote than a reply and noted hours later, that only A has been sent a mail with my reply…

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## [Keyboard shortcut 'e' for edit post doesn't work](https://meta.discourse.org/t/keyboard-shortcut-e-for-edit-post-doesnt-work/68301)

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**Author:** [@urlwolf](https://meta.discourse.org/u/urlwolf)\
**Replies:** 3\
**Last updated:** [August 18, 2017, 9:21am UTC](https://meta.discourse.org/t/keyboard-shortcut-e-for-edit-post-doesnt-work/68301 "2017-08-18T09:21:27Z")

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Hi, Using FF on linux, Keyboard shortcut ‘e’ for edit post doesn’t work. Other shortcuts do work, for example g \> c does go to categories. I have an extension called vimfx that could steal shortcuts but it is dissabled…

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## [Can't sign in as admin user (undefined method \`username' for nil:NilClass)](https://meta.discourse.org/t/cant-sign-in-as-admin-user-undefined-method-username-for-nil-nilclass/68169)

<div class="topic-metadata">

**Author:** [@almone](https://meta.discourse.org/u/almone)\
**Replies:** 9\
**Last updated:** [August 17, 2017, 6:45pm UTC](https://meta.discourse.org/t/cant-sign-in-as-admin-user-undefined-method-username-for-nil-nilclass/68169 "2017-08-17T18:45:08Z")

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I’m having an issue with logging in as admin user. I made a clean Vagrant install according to this guide. Now when I try to log in I’m getting 500 Internal Server Error. Here are log records: I, \[2017-08-16T13:50:13…

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## [TransIP experiences](https://meta.discourse.org/t/transip-experiences/68245)

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**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 1\
**Last updated:** [August 17, 2017, 3:24pm UTC](https://meta.discourse.org/t/transip-experiences/68245 "2017-08-17T15:24:24Z")

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I just came across this Dutch provider with some interesting VPS offers: TransIP: Has anyone tested them? (The downside for most of us is that their website is in Dutch only, but Google Translate seems to do a good j…

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## [Discourse "reseller" type hosting?](https://meta.discourse.org/t/discourse-reseller-type-hosting/68109)

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**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 6\
**Last updated:** [August 15, 2017, 11:02pm UTC](https://meta.discourse.org/t/discourse-reseller-type-hosting/68109 "2017-08-15T23:02:44Z")

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Hi there. Had an interesting question come up today: Does the Discourse Team (or anyone else) have any type of arrangements for what was formerly known in the web hosting world as “resellers”? In other words, let’s say…

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## [Will resent invite include original custom message?](https://meta.discourse.org/t/will-resent-invite-include-original-custom-message/64699)

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**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 5\
**Last updated:** [August 15, 2017, 12:18pm UTC](https://meta.discourse.org/t/will-resent-invite-include-original-custom-message/64699 "2017-08-15T12:18:06Z")

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I’m wondering if the invite message sent when I press “Resend invite” will include the custom message entered when the invite was originally created. I’d assume that this is the case…

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## [Badges disappearing](https://meta.discourse.org/t/badges-disappearing/68046)

<div class="topic-metadata">

**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [August 15, 2017, 1:19am UTC](https://meta.discourse.org/t/badges-disappearing/68046 "2017-08-15T01:19:37Z")

</div>

A client is saying that Sidekiq seems to be OK.

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