# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=826

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 827

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## [Install Discourse development environment on Windows?](https://meta.discourse.org/t/install-discourse-development-environment-on-windows/68039)

<div class="topic-metadata">

**Author:** [@bekircem](https://meta.discourse.org/u/bekircem)\
**Replies:** 3\
**Last updated:** [August 14, 2017, 8:37pm UTC](https://meta.discourse.org/t/install-discourse-development-environment-on-windows/68039 "2017-08-14T20:37:04Z")

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Hi, I want to move my forum Mybb to Discourse. @pfaffman suggest me install Discourse development environment for the import database. So, i installed VirtualBox, Vagrant and Github Desktop on my Windows machine. (from …

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## [How to one-time "disable" replacing internal URLs with topic titles?](https://meta.discourse.org/t/how-to-one-time-disable-replacing-internal-urls-with-topic-titles/68030)

<div class="topic-metadata">

**Author:** [@Sujan](https://meta.discourse.org/u/Sujan)\
**Replies:** 2\
**Last updated:** [August 14, 2017, 5:01pm UTC](https://meta.discourse.org/t/how-to-one-time-disable-replacing-internal-urls-with-topic-titles/68030 "2017-08-14T17:01:22Z")

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Is there a way to post links to internal URLs without them being replaced by the topic title? For normal “website preview boxes” I can add a space in front of them, but for normal internal links this doesn’t help as the…

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## [Badges don't work in private / restricted topics](https://meta.discourse.org/t/badges-dont-work-in-private-restricted-topics/67413)

<div class="topic-metadata">

**Author:** [@daath](https://meta.discourse.org/u/daath)\
**Replies:** 9\
**Last updated:** [August 14, 2017, 3:12pm UTC](https://meta.discourse.org/t/badges-dont-work-in-private-restricted-topics/67413 "2017-08-14T15:12:07Z")

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A user on my forum, who apparently is really into his “Nice reply”-badges, notified me that his “Nice reply”-badge count went from \>200 to 36 - and that it no longer counts… I am guessing this a bug. This is the user: …

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## [Best hosting for discourse?](https://meta.discourse.org/t/best-hosting-for-discourse/65438)

<div class="topic-metadata">

**Author:** [@Jay91](https://meta.discourse.org/u/Jay91)\
**Replies:** 23\
**Last updated:** [August 14, 2017, 12:29am UTC](https://meta.discourse.org/t/best-hosting-for-discourse/65438 "2017-08-14T00:29:25Z")

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Hello, I’m here to ask about best hosting I can host my discourse community on. a hosting can handle 10,000 daily visits as users and price range from $20 - 25/Mo. with good storage space 50Gb gonna be good. Please ad…

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## [BBpress import issue - LoadError: cannot load such file -- mysql2](https://meta.discourse.org/t/bbpress-import-issue-loaderror-cannot-load-such-file-mysql2/27602)

<div class="topic-metadata">

**Author:** [@Basanoviat](https://meta.discourse.org/u/Basanoviat)\
**Replies:** 15\
**Last updated:** [August 13, 2017, 9:57am UTC](https://meta.discourse.org/t/bbpress-import-issue-loaderror-cannot-load-such-file-mysql2/27602 "2017-08-13T09:57:09Z")

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I read quite a bit about the mysql2 and problems with installation / update but I am not exactly sure what to do. It is possible i did an install of this under the root user instead of the discourse user which may have …

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## [Recommendations on setting up hybrid site](https://meta.discourse.org/t/recommendations-on-setting-up-hybrid-site/67941)

<div class="topic-metadata">

**Author:** [@rlauriston](https://meta.discourse.org/u/rlauriston)\
**Replies:** 1\
**Last updated:** [August 12, 2017, 11:45pm UTC](https://meta.discourse.org/t/recommendations-on-setting-up-hybrid-site/67941 "2017-08-12T23:45:51Z")

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I’d like to set up a site that combines Discourse for discussions with something like Confluence for publishing a related set of articles. Similar to the typical online magazine / newspaper using WordPress with the Disqu…

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## [Installation Failed: Plugins](https://meta.discourse.org/t/installation-failed-plugins/67884)

<div class="topic-metadata">

**Author:** [@barreeeiroo](https://meta.discourse.org/u/barreeeiroo)\
**Replies:** 7\
**Last updated:** [August 12, 2017, 1:38pm UTC](https://meta.discourse.org/t/installation-failed-plugins/67884 "2017-08-12T13:38:28Z")

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I’m trying to rebuild Discourse with ./launcher rebuild app but I get the following error: FAILED -------------------- Pups::ExecError: cd /var/www/discourse/plugins && git clone https://github.com/discourse/docker\_mana…

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## [Update failed due to primary key sequence error](https://meta.discourse.org/t/update-failed-due-to-primary-key-sequence-error/67852)

<div class="topic-metadata">

**Author:** [@mdxdave](https://meta.discourse.org/u/mdxdave)\
**Replies:** 6\
**Last updated:** [August 12, 2017, 1:11am UTC](https://meta.discourse.org/t/update-failed-due-to-primary-key-sequence-error/67852 "2017-08-12T01:11:17Z")

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I’ve tried to update from Version v1.9.0.beta4 +300 to 1.9.0.beta5 by pulling the latest changes (git pull) and try to rebuild the app (./launcher rebuild app), but the migration failed with the following message: Any f…

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## [How does the "staff like weight" site setting work?](https://meta.discourse.org/t/how-does-the-staff-like-weight-site-setting-work/67421)

<div class="topic-metadata">

**Author:** [@mcwumbly](https://meta.discourse.org/u/mcwumbly)\
**Replies:** 3\
**Last updated:** [August 11, 2017, 9:40pm UTC](https://meta.discourse.org/t/how-does-the-staff-like-weight-site-setting-work/67421 "2017-08-11T21:40:04Z")

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A few questions: Is it additive or multiplicative? To make it “no extra weight” should it be set to 1 or 0? Can it be set to a non-integer value like 1.5? Does it impact digests as well as the “top” topic list?

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## [Set installation path](https://meta.discourse.org/t/set-installation-path/65903)

<div class="topic-metadata">

**Author:** [@barreeeiroo](https://meta.discourse.org/u/barreeeiroo)\
**Replies:** 15\
**Last updated:** [August 11, 2017, 4:41pm UTC](https://meta.discourse.org/t/set-installation-path/65903 "2017-08-11T16:41:51Z")

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Hi :wave: I hava an EC2 Server powered by AWS Educate. It has 8GiB of space, but I’ve also used an external drive of 25GiB that can be mounted anywhere How can I make Discourse to install on it’s mount point? Thanks :…

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## [Troubleshooting steps for blog post not publishing to discourse category?](https://meta.discourse.org/t/troubleshooting-steps-for-blog-post-not-publishing-to-discourse-category/67778)

<div class="topic-metadata">

**Author:** [@anon29908737](https://meta.discourse.org/u/anon29908737)\
**Replies:** 5\
**Last updated:** [August 10, 2017, 10:53pm UTC](https://meta.discourse.org/t/troubleshooting-steps-for-blog-post-not-publishing-to-discourse-category/67778 "2017-08-10T22:53:23Z")

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How do I troubleshoot when my blog post isn’t publishing to Discourse despite the checkbox being checked?

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## [How to run a ruby script inside docker container?](https://meta.discourse.org/t/how-to-run-a-ruby-script-inside-docker-container/67838)

<div class="topic-metadata">

**Author:** [@codechef](https://meta.discourse.org/u/codechef)\
**Replies:** 2\
**Last updated:** [August 10, 2017, 9:57pm UTC](https://meta.discourse.org/t/how-to-run-a-ruby-script-inside-docker-container/67838 "2017-08-10T21:57:04Z")

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I have an existing Discourse community with existing users. I added custom user fields that I need to update from an external source. I created and tested a .rb script in a local development environment. I’d now like to …

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## [Download My Posts failed](https://meta.discourse.org/t/download-my-posts-failed/67613)

<div class="topic-metadata">

**Author:** [@moparisthebest](https://meta.discourse.org/u/moparisthebest)\
**Replies:** 8\
**Last updated:** [August 10, 2017, 7:44pm UTC](https://meta.discourse.org/t/download-my-posts-failed/67613 "2017-08-10T19:44:06Z")

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User informed me they could not download their posts, I tried as well (button in user/activity), I get a message saying “Data export failed” and this is in the logs: Message Job exception: undefined method \`name' for n…

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## [Notify moderators of unanswered posts](https://meta.discourse.org/t/notify-moderators-of-unanswered-posts/67787)

<div class="topic-metadata">

**Author:** [@jj11909](https://meta.discourse.org/u/jj11909)\
**Replies:** 4\
**Last updated:** [August 10, 2017, 6:39pm UTC](https://meta.discourse.org/t/notify-moderators-of-unanswered-posts/67787 "2017-08-10T18:39:13Z")

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I can’t seem to find an option to notify administrators of unanswered posts. More so, how can I advise moderators that a post has gone X hours without a response?

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## [OAuth Email missing in data explorer](https://meta.discourse.org/t/oauth-email-missing-in-data-explorer/67766)

<div class="topic-metadata">

**Author:** [@Bas](https://meta.discourse.org/u/Bas)\
**Replies:** 3\
**Last updated:** [August 10, 2017, 9:30am UTC](https://meta.discourse.org/t/oauth-email-missing-in-data-explorer/67766 "2017-08-10T09:30:36Z")

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Using this query: SELECT id, username, email FROM users The following is returned All those NULL results are people who have signed up using Google OAuth2 The emails are in the system correctly, I can see them in …

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## [SSO Authentication Issue with differently cased emails](https://meta.discourse.org/t/sso-authentication-issue-with-differently-cased-emails/67273)

<div class="topic-metadata">

**Author:** [@Martin\_Cash](https://meta.discourse.org/u/Martin_Cash)\
**Replies:** 3\
**Last updated:** [August 10, 2017, 3:06am UTC](https://meta.discourse.org/t/sso-authentication-issue-with-differently-cased-emails/67273 "2017-08-10T03:06:23Z")

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Today, I had a case of a member that would be redirected to the “confirm your email address” page every time they signed in to Discourse. They are able to sign in to other assets that use our authentication method just f…

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## [Mybb.rb imports nothing](https://meta.discourse.org/t/mybb-rb-imports-nothing/42070)

<div class="topic-metadata">

**Author:** [@precessor](https://meta.discourse.org/u/precessor)\
**Replies:** 26\
**Last updated:** [August 9, 2017, 6:02pm UTC](https://meta.discourse.org/t/mybb-rb-imports-nothing/42070 "2017-08-09T18:02:56Z")

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I’m running the mybb.rb script as described by @elberet and the script is running and returns successfully, but no changes result. The script contains the correct remote host name, db name, pw, etc. The remote server is…

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## [Upgrade failed: null value in column "updated\_at" violates not-null constraint](https://meta.discourse.org/t/upgrade-failed-null-value-in-column-updated-at-violates-not-null-constraint/67645)

<div class="topic-metadata">

**Author:** [@tanmaya](https://meta.discourse.org/u/tanmaya)\
**Replies:** 4\
**Last updated:** [August 9, 2017, 2:26pm UTC](https://meta.discourse.org/t/upgrade-failed-null-value-in-column-updated-at-violates-not-null-constraint/67645 "2017-08-09T14:26:33Z")

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I see below error when trying to to upgrade a discourse forum from 1.8 beta 4 to 1.9 beta5: /var/www/discourse/vendor/bundle/ruby/2.3.0/gems/rake-12.0.0/exe/rake:27:in \`\<top (required)\>' /usr/local/bin/bundle:22:in \`loa…

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## [Tagged and pinned topic does not appear](https://meta.discourse.org/t/tagged-and-pinned-topic-does-not-appear/67592)

<div class="topic-metadata">

**Author:** [@hellekin](https://meta.discourse.org/u/hellekin)\
**Replies:** 9\
**Last updated:** [August 9, 2017, 1:44pm UTC](https://meta.discourse.org/t/tagged-and-pinned-topic-does-not-appear/67592 "2017-08-09T13:44:45Z")

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Hello, Running test-passed… I have published a topic with the article tag: it does not appear in its category, nor the parent category (both categories are public) it does not appear in the tagged list: Topics tagged …

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## [How can I customize the registration form?](https://meta.discourse.org/t/how-can-i-customize-the-registration-form/67665)

<div class="topic-metadata">

**Author:** [@Ingrid](https://meta.discourse.org/u/Ingrid)\
**Replies:** 9\
**Last updated:** [August 9, 2017, 1:38pm UTC](https://meta.discourse.org/t/how-can-i-customize-the-registration-form/67665 "2017-08-09T13:38:31Z")

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I am relatively new to Discourse and am looking into the registration proces. I would like for new members to register also their first and last name, next to the default user name, e-mail address and password fields. Th…

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## [Discobot & user-to-user report](https://meta.discourse.org/t/discobot-user-to-user-report/67674)

<div class="topic-metadata">

**Author:** [@Martin\_Cash](https://meta.discourse.org/u/Martin_Cash)\
**Replies:** 1\
**Last updated:** [August 8, 2017, 9:29pm UTC](https://meta.discourse.org/t/discobot-user-to-user-report/67674 "2017-08-08T21:29:02Z")

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I meant to bring this up a while ago, but it look likes this was fixed/changed. I was suspicious that the “user-to-user” report showed bloated figures due to the discobot welcome message. Was that the case and did that c…

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## [Wordpress publish to discourse plugin causing issues on blog post](https://meta.discourse.org/t/wordpress-publish-to-discourse-plugin-causing-issues-on-blog-post/67654)

<div class="topic-metadata">

**Author:** [@Nick29](https://meta.discourse.org/u/Nick29)\
**Replies:** 1\
**Last updated:** [August 8, 2017, 4:59pm UTC](https://meta.discourse.org/t/wordpress-publish-to-discourse-plugin-causing-issues-on-blog-post/67654 "2017-08-08T16:59:45Z")

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Hi I’ve been noticing the following issue when using the wordpress plugin. When I click “publish to discourse” on the post in wordpress and then update, the post is pushed to discourse but the wordpress post then become…

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## [Can't onebox Overwatch Forums topic](https://meta.discourse.org/t/cant-onebox-overwatch-forums-topic/67066)

<div class="topic-metadata">

**Author:** [@Yuun](https://meta.discourse.org/u/Yuun)\
**Replies:** 7\
**Last updated:** [August 8, 2017, 2:14pm UTC](https://meta.discourse.org/t/cant-onebox-overwatch-forums-topic/67066 "2017-08-08T14:14:58Z")

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I was just about to post a new topic but I assume this is the same or a related bug due to the #. Overwatch Forums Onebox removes everything after /en/ from the URL. Just an extra case for consideration I suppos…

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## [Discourse Hosting and Space](https://meta.discourse.org/t/discourse-hosting-and-space/67620)

<div class="topic-metadata">

**Author:** [@gina\_riley](https://meta.discourse.org/u/gina_riley)\
**Replies:** 5\
**Last updated:** [August 8, 2017, 1:15am UTC](https://meta.discourse.org/t/discourse-hosting-and-space/67620 "2017-08-08T01:15:29Z")

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I am fairly certain I read this here but I can not seem to find it using the search function. If this has already been answered, please direct me to the link. In the meantime, I am in the process of trying to set up my …

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## [Discourse on 512MB Droplet](https://meta.discourse.org/t/discourse-on-512mb-droplet/67575)

<div class="topic-metadata">

**Author:** [@rhukee](https://meta.discourse.org/u/rhukee)\
**Replies:** 1\
**Last updated:** [August 7, 2017, 4:11am UTC](https://meta.discourse.org/t/discourse-on-512mb-droplet/67575 "2017-08-07T04:11:47Z")

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Would Discourse work on a DO 512MB droplet? does this depend on how big or small my community is? if so, how many users would this handle?

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## [Language Changed to Japanese for multiple users](https://meta.discourse.org/t/language-changed-to-japanese-for-multiple-users/67467)

<div class="topic-metadata">

**Author:** [@RyanK](https://meta.discourse.org/u/RyanK)\
**Replies:** 11\
**Last updated:** [August 7, 2017, 3:53am UTC](https://meta.discourse.org/t/language-changed-to-japanese-for-multiple-users/67467 "2017-08-07T03:53:37Z")

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This morning I noticed that the interface had changed to Japanese and I had no idea how to change it back. I assumed I must have somehow pocket switched it on my phone, but then others told me the same thing happened to…

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## [How to keep track of trial?](https://meta.discourse.org/t/how-to-keep-track-of-trial/67552)

<div class="topic-metadata">

**Author:** [@Jimble](https://meta.discourse.org/u/Jimble)\
**Replies:** 1\
**Last updated:** [August 6, 2017, 2:04pm UTC](https://meta.discourse.org/t/how-to-keep-track-of-trial/67552 "2017-08-06T14:04:24Z")

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I have no idea what day I’m on in my 14-day trial. I’m nervous about getting billed 100 dollars for the next month. We just wanted to try it out so that we can host it ourselves. I can’t find any information about thi…

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## [Setting discourse evrytime you open putty?](https://meta.discourse.org/t/setting-discourse-evrytime-you-open-putty/67542)

<div class="topic-metadata">

**Author:** [@smota](https://meta.discourse.org/u/smota)\
**Replies:** 5\
**Last updated:** [August 6, 2017, 1:17am UTC](https://meta.discourse.org/t/setting-discourse-evrytime-you-open-putty/67542 "2017-08-06T01:17:48Z")

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Hi Expert, everytime I open Putty, discourse ask for configuration initial data. Like email’s admin, and smtp mail and so on, how can turn it of?

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## [Trying to change email - haven't received the confirmation](https://meta.discourse.org/t/trying-to-change-email-havent-received-the-confirmation/67520)

<div class="topic-metadata">

**Author:** [@gaby](https://meta.discourse.org/u/gaby)\
**Replies:** 1\
**Last updated:** [August 5, 2017, 2:02pm UTC](https://meta.discourse.org/t/trying-to-change-email-havent-received-the-confirmation/67520 "2017-08-05T14:02:43Z")

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Hi, I’m registered on another Discourse forum and I went to my preferences to change my email. I saw the message that says I’ve been sent a confirmation to the new email, and I have yet to receive one (it’s been a while)…

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## [Kcptun on server and No Space for Discourse now](https://meta.discourse.org/t/kcptun-on-server-and-no-space-for-discourse-now/67481)

<div class="topic-metadata">

**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 4\
**Last updated:** [August 5, 2017, 11:15am UTC](https://meta.discourse.org/t/kcptun-on-server-and-no-space-for-discourse-now/67481 "2017-08-05T11:15:37Z")

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Hi, I’m from China, and as the VPN was stoped by the government. So I build up the shadowsocks and Kcptun service on my server to help me surf the blocked websited. But a few months passed I found my server space all o…

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