# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=827

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 828

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## [Deactivated plugin causes Error 500 on post](https://meta.discourse.org/t/deactivated-plugin-causes-error-500-on-post/67448)

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**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 16\
**Last updated:** [August 5, 2017, 1:55am UTC](https://meta.discourse.org/t/deactivated-plugin-causes-error-500-on-post/67448 "2017-08-05T01:55:33Z")

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Since my last discourse upgrade and rebuild I can no longer post anything on my forum: The error log gives me this error: MiniRacer::RuntimeError (Error: Could not find module \`pretty-text/engines/discourse-markdown…

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## [Calls to APIs of type t/{id}.json do not work for subcategories](https://meta.discourse.org/t/calls-to-apis-of-type-t-id-json-do-not-work-for-subcategories/67391)

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**Author:** [@albertocottica](https://meta.discourse.org/u/albertocottica)\
**Replies:** 2\
**Last updated:** [August 4, 2017, 3:40pm UTC](https://meta.discourse.org/t/calls-to-apis-of-type-t-id-json-do-not-work-for-subcategories/67391 "2017-08-04T15:40:45Z")

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Hello all, https://meta.discourse.org/c/21.json returns a “not found” whereas https://meta.discourse.org/c/support/wordpress.json works as expected. wordpress (id = 21) is a subcategory of category support (id = 6). \[…

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## [Numbers obscured by the letter x treated as links (onebox)](https://meta.discourse.org/t/numbers-obscured-by-the-letter-x-treated-as-links-onebox/67440)

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**Author:** [@dax](https://meta.discourse.org/u/dax)\
**Replies:** 2\
**Last updated:** [August 4, 2017, 11:17am UTC](https://meta.discourse.org/t/numbers-obscured-by-the-letter-x-treated-as-links-onebox/67440 "2017-08-04T11:17:57Z")

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In our assistance category we have a form where we ask some informations, including the first three numbers of the user network’s IP. Some users write it all and moderators edit the post by replacing the last IP numbers…

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## [Create SSO Users, Adding To Group, Subscribing to Category via API](https://meta.discourse.org/t/create-sso-users-adding-to-group-subscribing-to-category-via-api/67335)

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**Author:** [@SwisherSweet](https://meta.discourse.org/u/SwisherSweet)\
**Replies:** 5\
**Last updated:** [August 4, 2017, 12:43am UTC](https://meta.discourse.org/t/create-sso-users-adding-to-group-subscribing-to-category-via-api/67335 "2017-08-04T00:43:29Z")

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Hi, Our external system needs to integrate with Discourse. Discourse is currently using SSO to authenticate against our external system with no issues. However, we need to automate a few things: External users need to…

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## [Adding New Category crashes the whole forum](https://meta.discourse.org/t/adding-new-category-crashes-the-whole-forum/67397)

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**Author:** [@chi](https://meta.discourse.org/u/chi)\
**Replies:** 5\
**Last updated:** [August 3, 2017, 6:02pm UTC](https://meta.discourse.org/t/adding-new-category-crashes-the-whole-forum/67397 "2017-08-03T18:02:30Z")

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Hi I have created a new category and it crashes. How to make it work again? Currently, it’s just blank. I have restarted the app. Same result blank except for the /logs. Thanks to anyone who can help. Here are the logs…

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## [Failed rebuild (Could not find 'rest-client)](https://meta.discourse.org/t/failed-rebuild-could-not-find-rest-client/67291)

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**Author:** [@huulbaek](https://meta.discourse.org/u/huulbaek)\
**Replies:** 4\
**Last updated:** [August 3, 2017, 7:23am UTC](https://meta.discourse.org/t/failed-rebuild-could-not-find-rest-client/67291 "2017-08-03T07:23:24Z")

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I tried upgrading from 1.8 to 1.9 but ./launcher rebuild app fails. Here’s some lines I think important: I, \[2017-08-02T06:27:53.765784 #15\] INFO -- : \> cd /var/www/discourse && su discourse -c 'bundle exec rake db:mig…

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## [Search Issues with Large amount of posts](https://meta.discourse.org/t/search-issues-with-large-amount-of-posts/49946)

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**Author:** [@Jose\_C\_Gomez](https://meta.discourse.org/u/Jose_C_Gomez)\
**Replies:** 2\
**Last updated:** [August 2, 2017, 11:56pm UTC](https://meta.discourse.org/t/search-issues-with-large-amount-of-posts/49946 "2017-08-02T23:56:53Z")

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Hi we have very large categories with 30K posts in it, search seems to only return 50 results and there is no way to ask it to show more, or next 50. Is this an option somewhere?

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## [Paginating API search results](https://meta.discourse.org/t/paginating-api-search-results/49066)

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**Author:** [@mbajur](https://meta.discourse.org/u/mbajur)\
**Replies:** 5\
**Last updated:** [August 2, 2017, 11:54pm UTC](https://meta.discourse.org/t/paginating-api-search-results/49066 "2017-08-02T23:54:55Z")

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Hello there! I’m running a forum on which, in one of all the categories, users are posting a lot of youtube links. I would love to build some third-party youtube player on top of that but can’t quite invent how could i …

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## [Discourse searches are limited to 50 results?](https://meta.discourse.org/t/discourse-searches-are-limited-to-50-results/67126)

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**Author:** [@Jimble](https://meta.discourse.org/u/Jimble)\
**Replies:** 5\
**Last updated:** [August 2, 2017, 11:54pm UTC](https://meta.discourse.org/t/discourse-searches-are-limited-to-50-results/67126 "2017-08-02T23:54:18Z")

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One of my users on my old forum has gotten cold feet about moving to Discourse and is claiming that Discourse has “poor searchability” because it ONLY returns 50 search results. He also says Discourse has “poor archivab…

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## [Any way to load more than 50 search results per query?](https://meta.discourse.org/t/any-way-to-load-more-than-50-search-results-per-query/41213)

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**Author:** [@Drew\_Warwick](https://meta.discourse.org/u/Drew_Warwick)\
**Replies:** 6\
**Last updated:** [August 2, 2017, 11:53pm UTC](https://meta.discourse.org/t/any-way-to-load-more-than-50-search-results-per-query/41213 "2017-08-02T23:53:11Z")

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If I search for user:sam and click on “show more”, the full search page only shows 50 results, displaying “No more results found.” afterwards. He’s posted a total of 9716 times (including topics), so 50 is nowhere near c…

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## [Mobile devices where the user requested the desktop version instead of mobile](https://meta.discourse.org/t/mobile-devices-where-the-user-requested-the-desktop-version-instead-of-mobile/67312)

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**Author:** [@BaldvinTh](https://meta.discourse.org/u/BaldvinTh)\
**Replies:** 2\
**Last updated:** [August 2, 2017, 6:36pm UTC](https://meta.discourse.org/t/mobile-devices-where-the-user-requested-the-desktop-version-instead-of-mobile/67312 "2017-08-02T18:36:52Z")

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We have received reports from a few of our players where their mobile devices are receiving the desktop version instead of the intended mobile version that other players enjoy. This causes them numerous issues, including…

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## [Forum shows "This page isn’t working"](https://meta.discourse.org/t/forum-shows-this-page-isn-t-working/67097)

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**Author:** [@ankur1857](https://meta.discourse.org/u/ankur1857)\
**Replies:** 10\
**Last updated:** [August 2, 2017, 11:42am UTC](https://meta.discourse.org/t/forum-shows-this-page-isn-t-working/67097 "2017-08-02T11:42:14Z")

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My discourse forum is showing the message “This page isn’t working”. Please help to resolve the issue.

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## [Rebuild app has stuck](https://meta.discourse.org/t/rebuild-app-has-stuck/67300)

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**Author:** [@Alexander\_Wright](https://meta.discourse.org/u/Alexander_Wright)\
**Replies:** 1\
**Last updated:** [August 2, 2017, 9:22am UTC](https://meta.discourse.org/t/rebuild-app-has-stuck/67300 "2017-08-02T09:22:24Z")

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Hi, I was prompted to refresh the launcher and run ./launcher rebuild app for the latest version upgrade. It’s now got stuck here: 155:M 02 Aug 08:34:46.052 \* 10 changes in 300 seconds. Saving... 155:M 02 Aug 08:34:46…

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## [Why does the docker image take so much space?](https://meta.discourse.org/t/why-does-the-docker-image-take-so-much-space/67190)

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**Author:** [@Chopper](https://meta.discourse.org/u/Chopper)\
**Replies:** 4\
**Last updated:** [August 2, 2017, 12:43am UTC](https://meta.discourse.org/t/why-does-the-docker-image-take-so-much-space/67190 "2017-08-02T00:43:45Z")

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This is the question about the 10GO min, what in the docker container take so much place ? A default install of Discourse is ~5-6go, so what takes so much space with an empty forum ? Thanks

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## [Adding username into generated emails](https://meta.discourse.org/t/adding-username-into-generated-emails/53849)

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**Author:** [@andykelly](https://meta.discourse.org/u/andykelly)\
**Replies:** 1\
**Last updated:** [August 2, 2017, 12:00am UTC](https://meta.discourse.org/t/adding-username-into-generated-emails/53849 "2017-08-02T00:00:57Z")

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I really feel like i’m missing something painfully simple here, and I couldn’t find it during a search, so apologies if I am missing something. When a user signs up with their Full Name (not the username they want to us…

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## [WP + Discourse Multisite Work Around?](https://meta.discourse.org/t/wp-discourse-multisite-work-around/67176)

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**Author:** [@Muiran](https://meta.discourse.org/u/Muiran)\
**Replies:** 6\
**Last updated:** [August 1, 2017, 8:28pm UTC](https://meta.discourse.org/t/wp-discourse-multisite-work-around/67176 "2017-08-01T20:28:48Z")

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Hypothesis To achieve the function and apperance of WordPress SSO for Discourse Multisite, I thought to “suppress” the WP Login Completely, substituting the Discourse Login as the only means of access. I want to retain…

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## [Discourse SSO + normal login](https://meta.discourse.org/t/discourse-sso-normal-login/67262)

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**Author:** [@bufordtaylor](https://meta.discourse.org/u/bufordtaylor)\
**Replies:** 1\
**Last updated:** [August 1, 2017, 6:56pm UTC](https://meta.discourse.org/t/discourse-sso-normal-login/67262 "2017-08-01T18:56:14Z")

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Haven’t seen this topic popup. I’ve inherited a Discourse server and I’m looking to implement SSO without abandoning all the previous users who logged in without SSO. Basically this flow: User on Discourse is logged o…

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## [Starting a second Discourse forum on the same VPS](https://meta.discourse.org/t/starting-a-second-discourse-forum-on-the-same-vps/67160)

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**Author:** [@\_vincent](https://meta.discourse.org/u/_vincent)\
**Replies:** 4\
**Last updated:** [August 1, 2017, 5:29pm UTC](https://meta.discourse.org/t/starting-a-second-discourse-forum-on-the-same-vps/67160 "2017-08-01T17:29:59Z")

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Hi, I would like to host a second forum on an OVH VPS. Main standalone discourse instance runs on the domain root (https://zbeul.org) and I want the new one to be ran on https://mao.zbeul.org. I figured the best soluti…

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## [{more\_replies} sometimes returns no value](https://meta.discourse.org/t/more-replies-sometimes-returns-no-value/67165)

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**Author:** [@erikmolenaarnl](https://meta.discourse.org/u/erikmolenaarnl)\
**Replies:** 3\
**Last updated:** [August 1, 2017, 8:10am UTC](https://meta.discourse.org/t/more-replies-sometimes-returns-no-value/67165 "2017-08-01T08:10:06Z")

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Hi there, I notice the variable {more\_replies} sometimes does not return a value. On most posts it works, but for some, it just returns a blank: Welcome - TechSmith Screencast Check out live URL: Radware Captcha Page …

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## [Discourse showing everything blank. Titles, Categories](https://meta.discourse.org/t/discourse-showing-everything-blank-titles-categories/67219)

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**Author:** [@Amir\_khan](https://meta.discourse.org/u/Amir_khan)\
**Replies:** 11\
**Last updated:** [August 1, 2017, 8:08am UTC](https://meta.discourse.org/t/discourse-showing-everything-blank-titles-categories/67219 "2017-08-01T08:08:08Z")

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This what discourse showing to me. nothing I am new to this platform please help me with this. its showing nothing. my discourse is up to date.

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## [Rebuild app complains about diskspace (AWS)](https://meta.discourse.org/t/rebuild-app-complains-about-diskspace-aws/67181)

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**Author:** [@donlucas](https://meta.discourse.org/u/donlucas)\
**Replies:** 7\
**Last updated:** [August 1, 2017, 12:08am UTC](https://meta.discourse.org/t/rebuild-app-complains-about-diskspace-aws/67181 "2017-08-01T00:08:01Z")

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Been trying to walk through the INSTALL-cloud.md documentation on an AWS ec2 instance. I’ve virtual linked /var/discourse to a drive with 33GB available but when I execute the ./launcher rebuild app command, I get the f…

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## [Groups not being added to new users](https://meta.discourse.org/t/groups-not-being-added-to-new-users/67111)

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**Author:** [@SwisherSweet](https://meta.discourse.org/u/SwisherSweet)\
**Replies:** 3\
**Last updated:** [July 31, 2017, 4:29pm UTC](https://meta.discourse.org/t/groups-not-being-added-to-new-users/67111 "2017-07-31T16:29:30Z")

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I have implemented SSO in ASP.net MVC using the sample code on this site as a guide. The SSO authentication feature works great, however my group membership is not working. Here’s the relevant code: string returnPaylo…

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## [Verifing Discourse domain with Google Search Console?](https://meta.discourse.org/t/verifing-discourse-domain-with-google-search-console/67170)

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**Author:** [@kyle\_boyce](https://meta.discourse.org/u/kyle_boyce)\
**Replies:** 1\
**Last updated:** [July 31, 2017, 2:27pm UTC](https://meta.discourse.org/t/verifing-discourse-domain-with-google-search-console/67170 "2017-07-31T14:27:41Z")

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So I am trying to get this setup, but I am not sure where to store the file, eg. what folder? I’d also be happy to use this: If anyone knows where I put the HTML Tag

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## [The #Header markdown syntax stop working](https://meta.discourse.org/t/the-header-markdown-syntax-stop-working/67169)

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**Author:** [@dmitry\_fedyuk](https://meta.discourse.org/u/dmitry_fedyuk)\
**Replies:** 1\
**Last updated:** [July 31, 2017, 1:33pm UTC](https://meta.discourse.org/t/the-header-markdown-syntax-stop-working/67169 "2017-07-31T13:33:05Z")

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\#Header It still works with a space: Header

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## [Search string URL](https://meta.discourse.org/t/search-string-url/66500)

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**Author:** [@Vimala\_Ayya](https://meta.discourse.org/u/Vimala_Ayya)\
**Replies:** 8\
**Last updated:** [July 31, 2017, 8:03am UTC](https://meta.discourse.org/t/search-string-url/66500 "2017-07-31T08:03:04Z")

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This is probably a very silly question but I need to link to the forum from another website with a search query but any search queries I run come up with the wrong answers. For instance, if I want to search for DN1 via .…

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## [DigitalOcean vs AWS Lightsail](https://meta.discourse.org/t/digitalocean-vs-aws-lightsail/59637)

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**Author:** [@liberaltech](https://meta.discourse.org/u/liberaltech)\
**Replies:** 6\
**Last updated:** [July 30, 2017, 9:06pm UTC](https://meta.discourse.org/t/digitalocean-vs-aws-lightsail/59637 "2017-07-30T21:06:19Z")

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I tried both and it looks like Discourse is deployable to both in the exact same way. Just follow the Docker instructions for both. I ended up deploying Discourse on AWS Lightsail (Ubuntu VPS) for $10/month.

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## [After login it redirects to WP. can it return users back where they came from?](https://meta.discourse.org/t/after-login-it-redirects-to-wp-can-it-return-users-back-where-they-came-from/67061)

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**Author:** [@Andy02](https://meta.discourse.org/u/Andy02)\
**Replies:** 3\
**Last updated:** [July 30, 2017, 5:00pm UTC](https://meta.discourse.org/t/after-login-it-redirects-to-wp-can-it-return-users-back-where-they-came-from/67061 "2017-07-30T17:00:34Z")

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users logging in on my forum get lost and confused as they login then get sent to the wordpress. new users think that is where the link they 1st clicked takes them to. can i change this so users login and then get retur…

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## [System never sends Set Password/Reset Password emails, although other emails are sent fine](https://meta.discourse.org/t/system-never-sends-set-password-reset-password-emails-although-other-emails-are-sent-fine/67026)

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**Author:** [@schungx](https://meta.discourse.org/u/schungx)\
**Replies:** 15\
**Last updated:** [July 30, 2017, 4:31pm UTC](https://meta.discourse.org/t/system-never-sends-set-password-reset-password-emails-although-other-emails-are-sent-fine/67026 "2017-07-30T16:31:14Z")

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We are running Bitnami’s version of Discourse here, so perhaps something is wacky because of this, though I doubt it. Just upgraded to 1.9.0.beta4, and the problem persists, which is this: No matter what I do, I cannot…

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## [Is there a way to refine "Top"?](https://meta.discourse.org/t/is-there-a-way-to-refine-top/67075)

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**Author:** [@Drew\_Warwick](https://meta.discourse.org/u/Drew_Warwick)\
**Replies:** 1\
**Last updated:** [July 29, 2017, 8:06pm UTC](https://meta.discourse.org/t/is-there-a-way-to-refine-top/67075 "2017-07-29T20:06:51Z")

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I want to find the top threads as defined by Discourse’s Top page in a certain category. For instance, the top 50 feature requests this month. I can click the “Category” column title to sort by category, which works if i…

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## [Verifying users who can't click their verification email](https://meta.discourse.org/t/verifying-users-who-cant-click-their-verification-email/66895)

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**Author:** [@Jimble](https://meta.discourse.org/u/Jimble)\
**Replies:** 10\
**Last updated:** [July 29, 2017, 6:38pm UTC](https://meta.discourse.org/t/verifying-users-who-cant-click-their-verification-email/66895 "2017-07-29T18:38:49Z")

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I have a user with some accessibility challenges. She uses a text-based browser and email system because of visual impairment. Therefore she has problems “clicking” the verification email. Will she get stuck with my e…

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