# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=832

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 833

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## [CPU spikes seem to be crashing our server](https://meta.discourse.org/t/cpu-spikes-seem-to-be-crashing-our-server/64901)

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**Author:** [@ossia](https://meta.discourse.org/u/ossia)\
**Replies:** 7\
**Last updated:** [June 21, 2017, 11:26pm UTC](https://meta.discourse.org/t/cpu-spikes-seem-to-be-crashing-our-server/64901 "2017-06-21T23:26:08Z")

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Over the past 10 days or so - both before and after updating Discourse to the latest version - our server has crashed once every day or two. This morning it crashed twice in quick succession. We’ve been too busy to stop…

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## [Cannot install v1.8.1 (newer version works)](https://meta.discourse.org/t/cannot-install-v1-8-1-newer-version-works/64798)

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**Author:** [@joostdj](https://meta.discourse.org/u/joostdj)\
**Replies:** 2\
**Last updated:** [June 21, 2017, 5:04pm UTC](https://meta.discourse.org/t/cannot-install-v1-8-1-newer-version-works/64798 "2017-06-21T17:04:50Z")

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I want to install Discourse v1.8.1 using discourse\_docker, as this is the current stable release. However, the “launcher rebuild” script fails. I’m using the standalone configuration. The strange thing is that the latest…

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## [The following interpolation key(s) are missing: "title"](https://meta.discourse.org/t/the-following-interpolation-key-s-are-missing-title/64875)

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**Author:** [@rehe](https://meta.discourse.org/u/rehe)\
**Replies:** 4\
**Last updated:** [June 21, 2017, 1:58pm UTC](https://meta.discourse.org/t/the-following-interpolation-key-s-are-missing-title/64875 "2017-06-21T13:58:15Z")

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Hi! For a few days I get this message when I edit: Admin\> Customize\> Site Text\> login\_required.welcome\_message Do not save new changes. Any ideas? I’ve tried updating plugins and discourse, but it does not work. T…

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## [Minimum needed to get LetsEncrypt working on a GCE instance](https://meta.discourse.org/t/minimum-needed-to-get-letsencrypt-working-on-a-gce-instance/64853)

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**Author:** [@dmahler](https://meta.discourse.org/u/dmahler)\
**Replies:** 3\
**Last updated:** [June 21, 2017, 4:48am UTC](https://meta.discourse.org/t/minimum-needed-to-get-letsencrypt-working-on-a-gce-instance/64853 "2017-06-21T04:48:45Z")

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I have a working Discourse instance on a GCE instance. I have email working through Mailjet by setting smtp\_port=2525 I am now trying to enable HTTPS. My reading of Set up HTTPS support with Let's Encrypt is that I j…

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## [Why can I still see unlisted topics on the front page?](https://meta.discourse.org/t/why-can-i-still-see-unlisted-topics-on-the-front-page/64850)

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**Author:** [@dmahler](https://meta.discourse.org/u/dmahler)\
**Replies:** 5\
**Last updated:** [June 21, 2017, 1:30am UTC](https://meta.discourse.org/t/why-can-i-still-see-unlisted-topics-on-the-front-page/64850 "2017-06-21T01:30:49Z")

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I have unlisted some topics but I still see them on the front page, but marked with the unlisted icon. What does unlisted actually mean? Who/when/where can see unlisted topics? Ideally I would like the topics not to ap…

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## [Topic link in global header?](https://meta.discourse.org/t/topic-link-in-global-header/64849)

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**Author:** [@charleswalter](https://meta.discourse.org/u/charleswalter)\
**Replies:** 2\
**Last updated:** [June 21, 2017, 12:45am UTC](https://meta.discourse.org/t/topic-link-in-global-header/64849 "2017-06-21T00:45:49Z")

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Has anyone customized Discourse so that the featuring of a topic in the global header would appear as a text link instead of embedding the body of the topic?

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## [Container fails startup after yum update](https://meta.discourse.org/t/container-fails-startup-after-yum-update/56755)

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**Author:** [@mntbighker](https://meta.discourse.org/u/mntbighker)\
**Replies:** 20\
**Last updated:** [June 20, 2017, 11:09pm UTC](https://meta.discourse.org/t/container-fails-startup-after-yum-update/56755 "2017-06-20T23:09:41Z")

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\[root@xxx /var/discourse\]# ./launcher start app starting up existing container + /usr/bin/docker.io start app Error response from daemon: shim error: docker-runc not installed on system Error: failed to start containers…

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## [Patreon tokens disappear from admin panel](https://meta.discourse.org/t/patreon-tokens-disappear-from-admin-panel/64666)

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**Author:** [@dax](https://meta.discourse.org/u/dax)\
**Replies:** 6\
**Last updated:** [June 20, 2017, 9:59pm UTC](https://meta.discourse.org/t/patreon-tokens-disappear-from-admin-panel/64666 "2017-06-20T21:59:53Z")

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I’m on v1.9.0.beta2 +35 and today I was checking the site settings when I found that Patreon tokens disappeared I’ve try to run the job on Sidekiq (without tokens) and it works All the other site settings are sti…

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## [Unable to edit Badge Titles & Description](https://meta.discourse.org/t/unable-to-edit-badge-titles-description/64819)

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**Author:** [@Martin\_Cash](https://meta.discourse.org/u/Martin_Cash)\
**Replies:** 1\
**Last updated:** [June 20, 2017, 5:27pm UTC](https://meta.discourse.org/t/unable-to-edit-badge-titles-description/64819 "2017-06-20T17:27:56Z")

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I noticed today that I can’t edit badge titles or descriptions. I don’t remember having these restrictions when I set these up a few months ago. I was trying to customize the new “New User of the Month” badge (which is …

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## [Password reset not working](https://meta.discourse.org/t/password-reset-not-working/64722)

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**Author:** [@FlyingSwitzerland](https://meta.discourse.org/u/FlyingSwitzerland)\
**Replies:** 6\
**Last updated:** [June 19, 2017, 1:48am UTC](https://meta.discourse.org/t/password-reset-not-working/64722 "2017-06-19T01:48:01Z")

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Hello everyone, Hope you’re doing fine ! I’m creating this topic because I’m an admin of a community and we have noticed that, when a user asks for a password reset, he receive the email with a link but when he click o…

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## [How to setup discource forum to my website](https://meta.discourse.org/t/how-to-setup-discource-forum-to-my-website/64657)

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**Author:** [@Punit](https://meta.discourse.org/u/Punit)\
**Replies:** 4\
**Last updated:** [June 17, 2017, 8:17am UTC](https://meta.discourse.org/t/how-to-setup-discource-forum-to-my-website/64657 "2017-06-17T08:17:31Z")

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Guys please help me to install discourse forum to my website contest wingo , i already installed bbpress to my website but its not look good.

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## [Using haproxy how do I get Discourse to recognize remote IP?](https://meta.discourse.org/t/using-haproxy-how-do-i-get-discourse-to-recognize-remote-ip/64647)

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**Author:** [@Cyclops](https://meta.discourse.org/u/Cyclops)\
**Replies:** 1\
**Last updated:** [June 17, 2017, 1:17am UTC](https://meta.discourse.org/t/using-haproxy-how-do-i-get-discourse-to-recognize-remote-ip/64647 "2017-06-17T01:17:06Z")

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I’m using haproxy as a way of having apache, webmin, and pwm running on the same machine under different subdomains. The setup works beautifully, but Discourse shows the localhost for the IP address for all user activit…

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## [Discourse install another hosting](https://meta.discourse.org/t/discourse-install-another-hosting/64297)

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**Author:** [@incendies](https://meta.discourse.org/u/incendies)\
**Replies:** 5\
**Last updated:** [June 16, 2017, 10:09pm UTC](https://meta.discourse.org/t/discourse-install-another-hosting/64297 "2017-06-16T22:09:25Z")

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Can you help me for hosting migration linode or digitalocean from cloudways. Because Cloudways doesn’t support docker for now. I want to use discourse my website and my visitors. Can anybody help me ? :slight\_smile:

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## [Configuring reply\_by\_email breaks regular email sending](https://meta.discourse.org/t/configuring-reply-by-email-breaks-regular-email-sending/64596)

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**Author:** [@Bounz](https://meta.discourse.org/u/Bounz)\
**Replies:** 6\
**Last updated:** [June 16, 2017, 8:50pm UTC](https://meta.discourse.org/t/configuring-reply-by-email-breaks-regular-email-sending/64596 "2017-06-16T20:50:04Z")

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Hi there. I have a discourse forum up and running and yesterday I tried to configure reply\_by\_email. I found that even without enabling this feature (reply by email enabled setting) but only entering a reply by email …

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## [Is it different if the design files are in one or several themes?](https://meta.discourse.org/t/is-it-different-if-the-design-files-are-in-one-or-several-themes/64571)

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**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 1\
**Last updated:** [June 16, 2017, 8:34pm UTC](https://meta.discourse.org/t/is-it-different-if-the-design-files-are-in-one-or-several-themes/64571 "2017-06-16T20:34:23Z")

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perhaps a stupid simple question, which is not straightforward for me: which one is better? adding the design of the site in several theme sections in admin panel and then add them to the default theme together. a…

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## [Setting up Multiple Instances of Discourse as Subdomains](https://meta.discourse.org/t/setting-up-multiple-instances-of-discourse-as-subdomains/64627)

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**Author:** [@Hugo\_Roger](https://meta.discourse.org/u/Hugo_Roger)\
**Replies:** 8\
**Last updated:** [June 16, 2017, 8:09pm UTC](https://meta.discourse.org/t/setting-up-multiple-instances-of-discourse-as-subdomains/64627 "2017-06-16T20:09:53Z")

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Hi everyone, I have a few questions and was wondering if you could help me clearing some doubts. I have discourse set up under a main domain and not under a subdomain. I have recently changed my mind and instead of hav…

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## [Where is my The Darkness?](https://meta.discourse.org/t/where-is-my-the-darkness/32594)

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**Author:** [@KevinWorkman](https://meta.discourse.org/u/KevinWorkman)\
**Replies:** 4\
**Last updated:** [June 15, 2017, 10:21pm UTC](https://meta.discourse.org/t/where-is-my-the-darkness/32594 "2017-06-15T22:21:26Z")

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I was very happy to see Discourse ironing out dark themes by switching meta’s theme to THE DARKNESS. I thought that the darkness would be automatically added to my Admin \> Customize \> Colors \> Color Schemes menu and I’d…

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## [Can't access Vultr DNS](https://meta.discourse.org/t/cant-access-vultr-dns/64517)

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**Author:** [@abandapart](https://meta.discourse.org/u/abandapart)\
**Replies:** 9\
**Last updated:** [June 15, 2017, 8:27am UTC](https://meta.discourse.org/t/cant-access-vultr-dns/64517 "2017-06-15T08:27:03Z")

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Hi everyone, I’ve chosen Vultr to host a server on which i’ve installed Discourse. The problem is : i can’t access my forum by typing “discourse.cinefilons.com” (HOSTNAME) in the address bar. The only way i can access …

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## [Suggestion: deeper post-installation customisation guide/recommendations](https://meta.discourse.org/t/suggestion-deeper-post-installation-customisation-guide-recommendations/47073)

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**Author:** [@barryvan](https://meta.discourse.org/u/barryvan)\
**Replies:** 3\
**Last updated:** [June 15, 2017, 1:31am UTC](https://meta.discourse.org/t/suggestion-deeper-post-installation-customisation-guide-recommendations/47073 "2017-06-15T01:31:09Z")

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Getting Discourse up and running is really straightforward – you can have a forum up and running in next to no time. Problem is, your forum looks and feels like it’s “out of the box” – it needs to be customised and tweak…

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## [Is it possible to make a picture as a clickable url link?](https://meta.discourse.org/t/is-it-possible-to-make-a-picture-as-a-clickable-url-link/64512)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 2\
**Last updated:** [June 15, 2017, 12:14am UTC](https://meta.discourse.org/t/is-it-possible-to-make-a-picture-as-a-clickable-url-link/64512 "2017-06-15T00:14:32Z")

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Hi, I want to present some wesites and I think the Name Link is not beautiful or not so reconizable. So I wonder if it is possible to make a logo a clickable link that if people click the logo, the server will link to t…

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## [Can't send activation mail before approving user](https://meta.discourse.org/t/cant-send-activation-mail-before-approving-user/63975)

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**Author:** [@Horus](https://meta.discourse.org/u/Horus)\
**Replies:** 8\
**Last updated:** [June 14, 2017, 10:30am UTC](https://meta.discourse.org/t/cant-send-activation-mail-before-approving-user/63975 "2017-06-14T10:30:25Z")

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Hello, I just did a fresh setup of my discourse installation. The existing one was for testing and so on, now I’m going to production. Since I’m hit by https://meta.discourse.org/t/first-mail-validation-mail-never-sent…

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## [Installing on Server](https://meta.discourse.org/t/installing-on-server/25771)

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**Author:** [@Spedwards](https://meta.discourse.org/u/Spedwards)\
**Replies:** 5\
**Last updated:** [February 27, 2015, 2:44pm UTC](https://meta.discourse.org/t/installing-on-server/25771 "2015-02-27T14:44:07Z")

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Hi, Some time ago I was apart of a community that used Discourse for it’s forum and now I’ve got my own website up and I’d like a forum to go along with it, however I cannot find any download or guide to install Discour…

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## [Managing trouble in v1.9.0.beta2 +22](https://meta.discourse.org/t/managing-trouble-in-v1-9-0-beta2-22/64479)

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**Author:** [@Lorenzo\_Perone](https://meta.discourse.org/u/Lorenzo_Perone)\
**Replies:** 3\
**Last updated:** [June 14, 2017, 9:55am UTC](https://meta.discourse.org/t/managing-trouble-in-v1-9-0-beta2-22/64479 "2017-06-14T09:55:50Z")

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Hi, we have a Docker istance of Discourse for our project Ricostruzione Trasparente at this URL, at the moment the version is v1.9.0.beta2 +22 but since the previous release we had some issues: I’ve an user registrati…

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## [Mailing list features](https://meta.discourse.org/t/mailing-list-features/59717)

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**Author:** [@wakama](https://meta.discourse.org/u/wakama)\
**Replies:** 9\
**Last updated:** [June 13, 2017, 10:41pm UTC](https://meta.discourse.org/t/mailing-list-features/59717 "2017-06-13T22:41:52Z")

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Hello, I have got a hard time getting my head around the mailing list features of Discourse. I have read the FAQ, the Features list, a series of posts on the forum including this one and can’t figure out how it works. C…

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## [Digital Ocean "High CPU" droplets](https://meta.discourse.org/t/digital-ocean-high-cpu-droplets/64452)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 4\
**Last updated:** [June 13, 2017, 8:29pm UTC](https://meta.discourse.org/t/digital-ocean-high-cpu-droplets/64452 "2017-06-13T20:29:48Z")

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Digital Ocean is rolling out new droplets (not yet available to everyone). I did a rebuild on a $40/month droplet that completed in 5m10.854s (including Let’s Encrypt).

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## [Bringing over name from WordPress](https://meta.discourse.org/t/bringing-over-name-from-wordpress/63638)

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**Author:** [@apautler](https://meta.discourse.org/u/apautler)\
**Replies:** 31\
**Last updated:** [June 13, 2017, 4:42pm UTC](https://meta.discourse.org/t/bringing-over-name-from-wordpress/63638 "2017-06-13T16:42:03Z")

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Is it possible to bring over the first and last name from WordPress to the ‘Name’ field in Discourse when a user’s account is automatically created? Right now it appears to bring over the user’s email address into the na…

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## [Forum not being indexed by Google](https://meta.discourse.org/t/forum-not-being-indexed-by-google/63805)

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**Author:** [@Ahsan\_Parwez](https://meta.discourse.org/u/Ahsan_Parwez)\
**Replies:** 8\
**Last updated:** [June 13, 2017, 11:16am UTC](https://meta.discourse.org/t/forum-not-being-indexed-by-google/63805 "2017-06-13T11:16:33Z")

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Hi all, I have launched my forum a week ago, the forum has over 11 new threads and only the homepage has indexed by Google. What could be missing? I have check robots.txt and have also set google search console. Thank…

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## [Why does discobot like certain posts?](https://meta.discourse.org/t/why-does-discobot-like-certain-posts/64414)

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**Author:** [@Rogue](https://meta.discourse.org/u/Rogue)\
**Replies:** 2\
**Last updated:** [June 13, 2017, 9:41am UTC](https://meta.discourse.org/t/why-does-discobot-like-certain-posts/64414 "2017-06-13T09:41:10Z")

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Every time I send a message with ‘Thanks’, this bot likes the post. Why is this?

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## [Initial email failure. Job exception: getaddrinfo: Name or service not known](https://meta.discourse.org/t/initial-email-failure-job-exception-getaddrinfo-name-or-service-not-known/42301)

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**Author:** [@Kevin\_McKinney](https://meta.discourse.org/u/Kevin_McKinney)\
**Replies:** 4\
**Last updated:** [June 13, 2017, 8:34am UTC](https://meta.discourse.org/t/initial-email-failure-job-exception-getaddrinfo-name-or-service-not-known/42301 "2017-06-13T08:34:25Z")

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I am trying to install Discourse using the basic Docker script on a new instance of an Ubuntu VM. I’m having an issue with emails not sending. I’ve followed the steps in the install instructions to the letter. I’ve also…

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## [Change discobot's commands](https://meta.discourse.org/t/change-discobots-commands/64351)

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**Author:** [@precessor](https://meta.discourse.org/u/precessor)\
**Replies:** 1\
**Last updated:** [June 12, 2017, 1:04pm UTC](https://meta.discourse.org/t/change-discobots-commands/64351 "2017-06-12T13:04:46Z")

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I encouraged my existing users to check out discobot. They see the suggested command discobot start new user. Some of them tell me that they thought “I don’t want to create a new user” and they stop there. Can I change…

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