# Support **URL:** https://meta.discourse.org/c/support/6.md?page=833 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 834 --- ## [Internal URL no longer oneboxing](https://meta.discourse.org/t/internal-url-no-longer-oneboxing/64208)
**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\ **Replies:** 26\ **Last updated:** [June 12, 2017, 7:19pm UTC](https://meta.discourse.org/t/internal-url-no-longer-oneboxing/64208 "2017-06-12T19:19:12Z")
At some point in the last 2 days internal URLs stopped oneboxing on my instance. I’m up to date with tests-passed as of 1:15 AM EST 6/9/17. There are the errors I’m seeing in the console when a post with an internal UR… --- ## [Cross referencing a post doesn't create onebox](https://meta.discourse.org/t/cross-referencing-a-post-doesnt-create-onebox/64327)
**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\ **Replies:** 12\ **Last updated:** [June 12, 2017, 7:01pm UTC](https://meta.discourse.org/t/cross-referencing-a-post-doesnt-create-onebox/64327 "2017-06-12T19:01:04Z")
I’m trying to cross reference another post while replying to a post, it only posts the link and doesn’t create a OneBox embedded post. Is there any setting to enable this feature? I just see it a circle briefly as I pos… --- ## [Onebox no longer works for my wordpress site](https://meta.discourse.org/t/onebox-no-longer-works-for-my-wordpress-site/64202)
**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\ **Replies:** 11\ **Last updated:** [June 12, 2017, 4:16pm UTC](https://meta.discourse.org/t/onebox-no-longer-works-for-my-wordpress-site/64202 "2017-06-12T16:16:52Z")
Continuing the discussion from Did onebox change? They're not showing for my main site any longer: Not sure what’s going on here or if it’s related to this topic, but my site used to onebox beautifully in discourse - it… --- ## [How to open hyperlinks in a new tab](https://meta.discourse.org/t/how-to-open-hyperlinks-in-a-new-tab/64328)
**Author:** [@RBoy](https://meta.discourse.org/u/RBoy)\ **Replies:** 4\ **Last updated:** [June 12, 2017, 9:14am UTC](https://meta.discourse.org/t/how-to-open-hyperlinks-in-a-new-tab/64328 "2017-06-12T09:14:20Z")
This thread spoke about directly links embedded: I’m referring to links using hyperlink button: \[Google Test\](http://www.google.com) Google Test How do I get this to open in a new tab? --- ## [Error response on port 443](https://meta.discourse.org/t/error-response-on-port-443/64325)
**Author:** [@danielK](https://meta.discourse.org/u/danielK)\ **Replies:** 3\ **Last updated:** [June 11, 2017, 11:13pm UTC](https://meta.discourse.org/t/error-response-on-port-443/64325 "2017-06-11T23:13:53Z")
Hey, I’m fairly new to discourse but trying to get it running. However, I was able to install a fresh discourse and it worked perfect. After that I imported existing data from an old phpbb platform. This also worked pre… --- ## [Not getting registration email with sparkpost](https://meta.discourse.org/t/not-getting-registration-email-with-sparkpost/57555)
**Author:** [@Gina\_Patterson](https://meta.discourse.org/u/Gina_Patterson)\ **Replies:** 7\ **Last updated:** [June 11, 2017, 11:08pm UTC](https://meta.discourse.org/t/not-getting-registration-email-with-sparkpost/57555 "2017-06-11T23:08:21Z")
Hi there - I have run through everything in the troubleshooting guide and still cannot get that registration email to send. In Sparkpost mail, it shows that an email was blocked last night when I tried to register, but… --- ## [Using HTTPS, TLSV1 fatal handshake](https://meta.discourse.org/t/using-https-tlsv1-fatal-handshake/63592)
**Author:** [@gchiu](https://meta.discourse.org/u/gchiu)\ **Replies:** 32\ **Last updated:** [June 11, 2017, 6:00pm UTC](https://meta.discourse.org/t/using-https-tlsv1-fatal-handshake/63592 "2017-06-11T18:00:43Z")
I implemented https using this walkthrough, and browser clients get https. There are no errors in the logs as above But at least one person says that they can’t login anymore. And my scripting agent can no longer read… --- ## [Error after restarting the discourse](https://meta.discourse.org/t/error-after-restarting-the-discourse/64149)
**Author:** [@11145](https://meta.discourse.org/u/11145)\ **Replies:** 15\ **Last updated:** [June 11, 2017, 5:49am UTC](https://meta.discourse.org/t/error-after-restarting-the-discourse/64149 "2017-06-11T05:49:38Z")
Tell me, what could be the error? After the restart, the discourse stopped running. Logs can be seen by reference https://pastebin.com/DzUPNhAT --- ## [Can categories be viewed by others who don't have the access authority?](https://meta.discourse.org/t/can-categories-be-viewed-by-others-who-dont-have-the-access-authority/64169)
**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\ **Replies:** 6\ **Last updated:** [June 11, 2017, 3:17am UTC](https://meta.discourse.org/t/can-categories-be-viewed-by-others-who-dont-have-the-access-authority/64169 "2017-06-11T03:17:25Z")
I really like the discourse system. So I made a small discourse forum only for my own use. And it has only one user (Me) and forbiddens any viewing without an account. I write my personal notes there so I’m really don’t … --- ## [Help Guidance for New Users](https://meta.discourse.org/t/help-guidance-for-new-users/34403)
**Author:** [@JeffreyKeefer](https://meta.discourse.org/u/JeffreyKeefer)\ **Replies:** 9\ **Last updated:** [June 10, 2017, 7:42pm UTC](https://meta.discourse.org/t/help-guidance-for-new-users/34403 "2017-06-10T19:42:25Z")
Has anybody found new participants get overwhelmed when they use Discourse for the first couple times? I know there is a welcome email they get, though wonder if anybody has found a need to simplify them or otherwise pos… --- ## [Automated backups not being triggered because cannot allocate memory](https://meta.discourse.org/t/automated-backups-not-being-triggered-because-cannot-allocate-memory/64265)
**Author:** [@yanokwa](https://meta.discourse.org/u/yanokwa)\ **Replies:** 9\ **Last updated:** [June 10, 2017, 2:01pm UTC](https://meta.discourse.org/t/automated-backups-not-being-triggered-because-cannot-allocate-memory/64265 "2017-06-10T14:01:53Z")
Manual backups (local and to S3) work great, but automated backups don’t seem to work. Any ideas why? Settings Errors ~ 6 minutes after trigger Job exception: Cannot allocate memory - fork(2) /var/www/discourse/li… --- ## [Upgrade Failure - Unable to verify certificate](https://meta.discourse.org/t/upgrade-failure-unable-to-verify-certificate/64058)
**Author:** [@Rob\_Burkman](https://meta.discourse.org/u/Rob_Burkman)\ **Replies:** 8\ **Last updated:** [June 8, 2017, 11:20pm UTC](https://meta.discourse.org/t/upgrade-failure-unable-to-verify-certificate/64058 "2017-06-08T23:20:12Z")
A few months ago, I inherited a discourse site that we use internally, so I am pretty new to all of this. In the past, I’ve been able to upgrade smoothly via the one-click browser upgrade feature, but today it failed wit… --- ## [Server scaling and load created by the plugin](https://meta.discourse.org/t/server-scaling-and-load-created-by-the-plugin/38821)
**Author:** [@Stephen](https://meta.discourse.org/u/Stephen)\ **Replies:** 25\ **Last updated:** [June 8, 2017, 7:39am UTC](https://meta.discourse.org/t/server-scaling-and-load-created-by-the-plugin/38821 "2017-06-08T07:39:47Z")
We recently included Discourse in our APM, having noticed that performance was beginning to drag a little. Our existing site is around 15/16 months old and sits on a 2GB/2core DO box (with swap). The instance isn’t mass… --- ## [No way to convert a post to a wiki](https://meta.discourse.org/t/no-way-to-convert-a-post-to-a-wiki/64146)
**Author:** [@vikaskedia](https://meta.discourse.org/u/vikaskedia)\ **Replies:** 1\ **Last updated:** [June 8, 2017, 2:41am UTC](https://meta.discourse.org/t/no-way-to-convert-a-post-to-a-wiki/64146 "2017-06-08T02:41:00Z")
I have tried multiple different ways to convert a post to a wiki. In the post menu I have enabled wiki. Please see the video for the different ways I tried: --- ## [Allow embeds for hidden vimeo videos](https://meta.discourse.org/t/allow-embeds-for-hidden-vimeo-videos/64112)
**Author:** [@rohmann](https://meta.discourse.org/u/rohmann)\ **Replies:** 2\ **Last updated:** [June 7, 2017, 8:10pm UTC](https://meta.discourse.org/t/allow-embeds-for-hidden-vimeo-videos/64112 "2017-06-07T20:10:41Z")
Is there a way I can embed a Vimeo video using their iframe embed code? When using OneBox, it fails because of the video’s privacy settings in Vimeo. I have it configured to be hidden, but allow embedding on my domain. … --- ## [How to re-enable bootstrap mode?](https://meta.discourse.org/t/how-to-re-enable-bootstrap-mode/62520)
**Author:** [@tophee](https://meta.discourse.org/u/tophee)\ **Replies:** 7\ **Last updated:** [June 7, 2017, 3:59pm UTC](https://meta.discourse.org/t/how-to-re-enable-bootstrap-mode/62520 "2017-06-07T15:59:42Z")
I failed to increase bootstrap mode min users before I reached the default of 50 users. I increased it to 100 and expected that that would automatically re-enable bootstrap mode until the new number of users is reached, … --- ## [Redirect a subdomain to ip with plesk](https://meta.discourse.org/t/redirect-a-subdomain-to-ip-with-plesk/64091)
**Author:** [@Mehdi\_Zehtaban](https://meta.discourse.org/u/Mehdi_Zehtaban)\ **Replies:** 0\ **Last updated:** [June 7, 2017, 7:32am UTC](https://meta.discourse.org/t/redirect-a-subdomain-to-ip-with-plesk/64091 "2017-06-07T07:32:57Z")
Hi All I installed discourse with docker on Ubuntu server. I configured my NAT to open a port and redirect it to local IP and port which discourse installed. Then I created a sub domain with Plesk and redirect it to t… --- ## [Can not select admin email when registering admin account](https://meta.discourse.org/t/can-not-select-admin-email-when-registering-admin-account/64083)
**Author:** [@sota0805](https://meta.discourse.org/u/sota0805)\ **Replies:** 1\ **Last updated:** [June 7, 2017, 6:49am UTC](https://meta.discourse.org/t/can-not-select-admin-email-when-registering-admin-account/64083 "2017-06-07T06:49:29Z")
When I finish the installation, email select looks broken and there is no error on devtool console tab. Does anybody know the issue? --- ## [Can’t run ./launcher rebuild app - Docker storage driver is unsupported on Amazon Linux](https://meta.discourse.org/t/can-t-run-launcher-rebuild-app-docker-storage-driver-is-unsupported-on-amazon-linux/64075)
**Author:** [@sota0805](https://meta.discourse.org/u/sota0805)\ **Replies:** 3\ **Last updated:** [June 7, 2017, 4:18am UTC](https://meta.discourse.org/t/can-t-run-launcher-rebuild-app-docker-storage-driver-is-unsupported-on-amazon-linux/64075 "2017-06-07T04:18:25Z")
Hello, I tried executing ./launcher rebuild app on Amazon Linux but I got errors. which: no docker.io in (/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/opt/aws/bin:/home/ec2-user/.local/bin:/home/ec2-use… --- ## [HEIF file type not allowed for upload](https://meta.discourse.org/t/heif-file-type-not-allowed-for-upload/64068)
**Author:** [@Gregg\_Fuller](https://meta.discourse.org/u/Gregg_Fuller)\ **Replies:** 4\ **Last updated:** [June 7, 2017, 12:29am UTC](https://meta.discourse.org/t/heif-file-type-not-allowed-for-upload/64068 "2017-06-07T00:29:22Z")
Hey, My users use iPhones and some of them are on the beta of iOS 11. They can’t upload their images as they are in HEIF file format not JPEG. --- ## [Onebox /almost/ works normally again](https://meta.discourse.org/t/onebox-almost-works-normally-again/64057)
**Author:** [@daath](https://meta.discourse.org/u/daath)\ **Replies:** 1\ **Last updated:** [June 6, 2017, 8:42pm UTC](https://meta.discourse.org/t/onebox-almost-works-normally-again/64057 "2017-06-06T20:42:06Z")
Continuing the discussion from Did onebox change? They're not showing for my main site any longer: @eviltrout was totally awesome and made it work again - but it’s still not entirely back to normal. It no longer follows… --- ## [Did onebox change? They're not showing for my main site any longer](https://meta.discourse.org/t/did-onebox-change-theyre-not-showing-for-my-main-site-any-longer/63901)
**Author:** [@daath](https://meta.discourse.org/u/daath)\ **Replies:** 6\ **Last updated:** [June 6, 2017, 7:23pm UTC](https://meta.discourse.org/t/did-onebox-change-theyre-not-showing-for-my-main-site-any-longer/63901 "2017-06-06T19:23:13Z")
These kind of links worked not very long ago: http://tjek.nu/r/8YCX http://e-liquid-recipes.com/recipe/1121597/Banana%20Cream%20Pie%20(Gmix) Producing oneboxes like this: But not any longer - I tried inputting the… --- ## [Add custom badge by querying an api](https://meta.discourse.org/t/add-custom-badge-by-querying-an-api/64038)
**Author:** [@meldsza](https://meta.discourse.org/u/meldsza)\ **Replies:** 3\ **Last updated:** [June 6, 2017, 4:35pm UTC](https://meta.discourse.org/t/add-custom-badge-by-querying-an-api/64038 "2017-06-06T16:35:14Z")
I need a way to add a donator badge to users by querying a custom api. How can i make this a possibility? Can i use sso to set badges? --- ## [Use the full name when adding a category to the top menu](https://meta.discourse.org/t/use-the-full-name-when-adding-a-category-to-the-top-menu/47396)
**Author:** [@watchmanmonitor](https://meta.discourse.org/u/watchmanmonitor)\ **Replies:** 5\ **Last updated:** [June 6, 2017, 2:30pm UTC](https://meta.discourse.org/t/use-the-full-name-when-adding-a-category-to-the-top-menu/47396 "2017-06-06T14:30:49Z")
I wanted to add our Announcements and Known Issues categories to our top menu. I added category/announcements and it worked as expected. When I add category/known-issues it links to c/null and, obviously, 404s instead o… --- ## [Changing "Categories" to something else](https://meta.discourse.org/t/changing-categories-to-something-else/63993)
**Author:** [@marc.kriezl](https://meta.discourse.org/u/marc.kriezl)\ **Replies:** 4\ **Last updated:** [June 6, 2017, 8:09am UTC](https://meta.discourse.org/t/changing-categories-to-something-else/63993 "2017-06-06T08:09:34Z")
Would it be possible to change “Categories” to “Departments” across the entire application? This would affect: the dropdown menu “all categories” on the front page The column heading “Category” on the list of topics T… --- ## [Updating Discourse from v1.0.1](https://meta.discourse.org/t/updating-discourse-from-v1-0-1/64005)
**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\ **Replies:** 13\ **Last updated:** [June 6, 2017, 3:00am UTC](https://meta.discourse.org/t/updating-discourse-from-v1-0-1/64005 "2017-06-06T03:00:53Z")
I’ve been tasked at work with updating a Discourse instance we have that has been sitting at version 1.0.1 since…well…whenever v1.0.1 was released. Side note: It’s so strange to see how Discourse used to look… Anyway, … --- ## [Like ratio for each TL](https://meta.discourse.org/t/like-ratio-for-each-tl/63969)
**Author:** [@gauthier](https://meta.discourse.org/u/gauthier)\ **Replies:** 3\ **Last updated:** [June 5, 2017, 10:47pm UTC](https://meta.discourse.org/t/like-ratio-for-each-tl/63969 "2017-06-05T22:47:44Z")
I’ve an user TL2 who like every new post. it’s useless and we have lot of notification for nothing. This user gave 500 likes and has receive only 20. Is it possible to set a ratio for each TL? For example, he cannot giv… --- ## [Server doesn't boot due to kernel update, how can I recover Discourse](https://meta.discourse.org/t/server-doesnt-boot-due-to-kernel-update-how-can-i-recover-discourse/63942)
**Author:** [@robypez](https://meta.discourse.org/u/robypez)\ **Replies:** 3\ **Last updated:** [June 5, 2017, 10:38pm UTC](https://meta.discourse.org/t/server-doesnt-boot-due-to-kernel-update-how-can-i-recover-discourse/63942 "2017-06-05T22:38:00Z")
Hello everybody, I have an issue. My server autoupdate kernel and now it doesn’t boot because the virtual environment doesn’t support the new kernel. I can install a new OS, how can I move Discourse to the new instance… --- ## [Helping imported users claim their posts](https://meta.discourse.org/t/helping-imported-users-claim-their-posts/63892)
**Author:** [@lognaturel](https://meta.discourse.org/u/lognaturel)\ **Replies:** 11\ **Last updated:** [June 5, 2017, 5:36pm UTC](https://meta.discourse.org/t/helping-imported-users-claim-their-posts/63892 "2017-06-05T17:36:33Z")
The experimental mbox importer (which works really well!) imports all users as staged users. This means that community members need to create new accounts and get no feedback about whether or not the email address they u… --- ## [Auto color any admin replies](https://meta.discourse.org/t/auto-color-any-admin-replies/63959)
**Author:** [@jlippiner](https://meta.discourse.org/u/jlippiner)\ **Replies:** 1\ **Last updated:** [June 5, 2017, 2:15pm UTC](https://meta.discourse.org/t/auto-color-any-admin-replies/63959 "2017-06-05T14:15:07Z")
Is it possible to automatically have any replies by admin be colored so we don’t need to manually do it every time? Also can we add some kind of Admin label or badge to the posts so people know? [Previous page](https://meta.discourse.org/c/support/6.md?page=832) [Next page](https://meta.discourse.org/c/support/6.md?page=834)