# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=836

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 837

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## [AWS / Sparkpost e-mail](https://meta.discourse.org/t/aws-sparkpost-e-mail/62774)

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**Author:** [@Timothy\_Vail](https://meta.discourse.org/u/Timothy_Vail)\
**Replies:** 4\
**Last updated:** [May 19, 2017, 12:04pm UTC](https://meta.discourse.org/t/aws-sparkpost-e-mail/62774 "2017-05-19T12:04:40Z")

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Hello, I recently installed Discourse on an AWS instance. The forum is working fine except e-mails don’t work. I SSHed in and edited the config file to #DISCOURSE\_SMTP\_ADDRESS: smtp.sparkpostmail.org #DISCOURSE\_SM…

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## [Do not auto-create users when reply by mail](https://meta.discourse.org/t/do-not-auto-create-users-when-reply-by-mail/62939)

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**Author:** [@Horus](https://meta.discourse.org/u/Horus)\
**Replies:** 2\
**Last updated:** [May 19, 2017, 7:35am UTC](https://meta.discourse.org/t/do-not-auto-create-users-when-reply-by-mail/62939 "2017-05-19T07:35:41Z")

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Hello, I have enabled “reply by email enabled” and it works fine. However, when a user replies from another address than he signed up, another user is created on-the-fly. Can make Discourse to post the reply as the us…

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## [Issue Onebox in HTTPS](https://meta.discourse.org/t/issue-onebox-in-https/57904)

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**Author:** [@dax](https://meta.discourse.org/u/dax)\
**Replies:** 7\
**Last updated:** [May 18, 2017, 11:43pm UTC](https://meta.discourse.org/t/issue-onebox-in-https/57904 "2017-05-18T23:43:18Z")

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We set Nginx has a front-end proxy for discourse docker (with sock Add an offline page to display when Discourse is rebuilding or starting up). Then we set HTTPS Lets’ Encrypt outside the container (acme.sh) and everyth…

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## [Discourse aws EC2 G Suite troubleshoting](https://meta.discourse.org/t/discourse-aws-ec2-g-suite-troubleshoting/62931)

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**Author:** [@a.prisniak](https://meta.discourse.org/u/a.prisniak)\
**Replies:** 2\
**Last updated:** [May 18, 2017, 9:30am UTC](https://meta.discourse.org/t/discourse-aws-ec2-g-suite-troubleshoting/62931 "2017-05-18T09:30:02Z")

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I’ve fresh installation of discourse on amazon EC2 instance and have been configured SMTP with G suite corporate account. But can’t finish initial settings because of SMTP. I’ve tried different smtp settings but with no …

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## [What happens when I fill all disk space on my Discourse instance?](https://meta.discourse.org/t/what-happens-when-i-fill-all-disk-space-on-my-discourse-instance/62758)

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**Author:** [@wiliamjoaquim](https://meta.discourse.org/u/wiliamjoaquim)\
**Replies:** 11\
**Last updated:** [May 18, 2017, 7:54am UTC](https://meta.discourse.org/t/what-happens-when-i-fill-all-disk-space-on-my-discourse-instance/62758 "2017-05-18T07:54:00Z")

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I have a question about this. I have 30.6 gb free right? What happens when I reach this limit? I will not be able to upload files anymore? How it works?

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## [Protect forum against email harvesters bots](https://meta.discourse.org/t/protect-forum-against-email-harvesters-bots/62760)

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**Author:** [@ashledombos](https://meta.discourse.org/u/ashledombos)\
**Replies:** 2\
**Last updated:** [May 17, 2017, 6:41pm UTC](https://meta.discourse.org/t/protect-forum-against-email-harvesters-bots/62760 "2017-05-17T18:41:21Z")

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Hello, sorry if it’s duplicate, is there a way to automatically protect email addresses written in posts to be scanned by bots? (I mean out of doing it manually, like replacing @ by \[at\] by hand)

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## [Changing a warning message](https://meta.discourse.org/t/changing-a-warning-message/62677)

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**Author:** [@Seth\_Godin](https://meta.discourse.org/u/Seth_Godin)\
**Replies:** 6\
**Last updated:** [May 17, 2017, 2:38pm UTC](https://meta.discourse.org/t/changing-a-warning-message/62677 "2017-05-17T14:38:13Z")

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First off, THANKS to the Discourse team. We moved our system over, and the users in the course are thrilled. It saved the day. Now, another question, if you don’t mind: This message: WARNING: you reached the limit of 1…

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## [Creating a basic import script, what do I need](https://meta.discourse.org/t/creating-a-basic-import-script-what-do-i-need/62695)

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**Author:** [@kodab](https://meta.discourse.org/u/kodab)\
**Replies:** 4\
**Last updated:** [May 17, 2017, 1:16pm UTC](https://meta.discourse.org/t/creating-a-basic-import-script-what-do-i-need/62695 "2017-05-17T13:16:56Z")

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Hi guys, I’m currently using a very simple self-made forum that I want to migrate to discourse. Now I can export the data from my current forum and format all the data into a clean .csv file. I wonder now, what do I nee…

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## [How to change the descriptive sentence in the search bar?](https://meta.discourse.org/t/how-to-change-the-descriptive-sentence-in-the-search-bar/62857)

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**Author:** [@Jiaqi](https://meta.discourse.org/u/Jiaqi)\
**Replies:** 2\
**Last updated:** [May 17, 2017, 9:50am UTC](https://meta.discourse.org/t/how-to-change-the-descriptive-sentence-in-the-search-bar/62857 "2017-05-17T09:50:20Z")

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Hi friends, since I’m creating my website based on discourse meta, I want to change the words in the search bar. Currently, in the search bar, the words are “search topics, posts, users, or categories” and I want to …

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## [I want to upload my index file to the main domain](https://meta.discourse.org/t/i-want-to-upload-my-index-file-to-the-main-domain/62860)

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**Author:** [@nnamso\_](https://meta.discourse.org/u/nnamso_)\
**Replies:** 1\
**Last updated:** [May 17, 2017, 7:49am UTC](https://meta.discourse.org/t/i-want-to-upload-my-index-file-to-the-main-domain/62860 "2017-05-17T07:49:08Z")

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Hello, I need help on this one. I have my main domain to be this http://mytestimony.com.ng/ ( I want to place my index file here) I have my DNS pointed to digital ocean. How do i get that done ? Thank you I …

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## [How to quote someone on mobile (android)?](https://meta.discourse.org/t/how-to-quote-someone-on-mobile-android/62813)

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**Author:** [@Chopper](https://meta.discourse.org/u/Chopper)\
**Replies:** 3\
**Last updated:** [May 17, 2017, 12:31am UTC](https://meta.discourse.org/t/how-to-quote-someone-on-mobile-android/62813 "2017-05-17T00:31:12Z")

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Hello, I simple question, How to quote someone on mobile (android) ? Can’t make it work, meaning i can’t select user answer, double tap, simple tap, can’t make it work, I can select text :cry:

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## [Moving a sub-category to its own category](https://meta.discourse.org/t/moving-a-sub-category-to-its-own-category/62651)

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**Author:** [@csorrows](https://meta.discourse.org/u/csorrows)\
**Replies:** 16\
**Last updated:** [May 15, 2017, 10:29am UTC](https://meta.discourse.org/t/moving-a-sub-category-to-its-own-category/62651 "2017-05-15T10:29:58Z")

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I have a sub-category that is getting out of control. The posts are on a very broad range of topics. I would love to be able to move this sub-category out of its parent to make it its own category to enable me to filter …

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## [Sparkpost emails treated as spam](https://meta.discourse.org/t/sparkpost-emails-treated-as-spam/62648)

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**Author:** [@wiliamjoaquim](https://meta.discourse.org/u/wiliamjoaquim)\
**Replies:** 10\
**Last updated:** [May 15, 2017, 9:40pm UTC](https://meta.discourse.org/t/sparkpost-emails-treated-as-spam/62648 "2017-05-15T21:40:13Z")

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I changed to the sparkpost server, and now the emails stay as spam, the mailgun did not do, what can it be?

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## [Can't get to Discouse](https://meta.discourse.org/t/cant-get-to-discouse/62763)

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**Author:** [@hexa\_tech](https://meta.discourse.org/u/hexa_tech)\
**Replies:** 11\
**Last updated:** [May 16, 2017, 12:06am UTC](https://meta.discourse.org/t/cant-get-to-discouse/62763 "2017-05-16T00:06:14Z")

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Hello! We just installed Discourse on our server. There was an issue that prevented us from accessing SSH since we changed the plan on our VPS hosting. All the issue have been fixed with that now, but we can’t get to th…

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## [Vagrant up problem with host ip while setting up development environment](https://meta.discourse.org/t/vagrant-up-problem-with-host-ip-while-setting-up-development-environment/62710)

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**Author:** [@Linh\_Vo](https://meta.discourse.org/u/Linh_Vo)\
**Replies:** 1\
**Last updated:** [May 15, 2017, 11:04pm UTC](https://meta.discourse.org/t/vagrant-up-problem-with-host-ip-while-setting-up-development-environment/62710 "2017-05-15T23:04:22Z")

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Hi, I try to run vagrant up but I encounter this error How I can fix this problem ???

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## [WP-Discourse - one entry not working and no start conversation link](https://meta.discourse.org/t/wp-discourse-one-entry-not-working-and-no-start-conversation-link/62754)

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**Author:** [@adamprocter](https://meta.discourse.org/u/adamprocter)\
**Replies:** 1\
**Last updated:** [May 15, 2017, 10:44pm UTC](https://meta.discourse.org/t/wp-discourse-one-entry-not-working-and-no-start-conversation-link/62754 "2017-05-15T22:44:14Z")

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For some unknown reason one of my blog posts will not accept comments, all the rest do, new or old ones can be edited to work. And I cannot see the start discussion link when there are no comments, yet if I add a commen…

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## [How to escape "&" and "+" in raw during POST client-side](https://meta.discourse.org/t/how-to-escape-and-in-raw-during-post-client-side/56705)

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**Author:** [@Denis\_Didkovsky](https://meta.discourse.org/u/Denis_Didkovsky)\
**Replies:** 6\
**Last updated:** [May 15, 2017, 7:49pm UTC](https://meta.discourse.org/t/how-to-escape-and-in-raw-during-post-client-side/56705 "2017-05-15T19:49:03Z")

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Appreciate your help in the following: we need to allow user to POST new topics client-side with some tags that include “&” (like UTF-8 symbol characters, starting with “&#” and some other) we use client-side calls lik…

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## [Account confirmation link for new registered users](https://meta.discourse.org/t/account-confirmation-link-for-new-registered-users/62671)

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**Author:** [@AnorakTech](https://meta.discourse.org/u/AnorakTech)\
**Replies:** 1\
**Last updated:** [May 14, 2017, 9:45am UTC](https://meta.discourse.org/t/account-confirmation-link-for-new-registered-users/62671 "2017-05-14T09:45:58Z")

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Hei there! I have problems with the confirmation link that new users receive. I use mailgun, the setup of mailgun is correct and works. So sending mails is fine. The link the users receive looks like this: https://an…

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## [Shibboleth / SAML / SSO -- Working Implementation for Higher Ed](https://meta.discourse.org/t/shibboleth-saml-sso-working-implementation-for-higher-ed/62605)

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**Author:** [@nmagee](https://meta.discourse.org/u/nmagee)\
**Replies:** 0\
**Last updated:** [May 12, 2017, 7:11pm UTC](https://meta.discourse.org/t/shibboleth-saml-sso-working-implementation-for-higher-ed/62605 "2017-05-12T19:11:50Z")

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Our campus, like many others around the US, is part of the InCommon federation, and shares a federated SAML authentication pool. So, while IT services had straightforward documentation for how to plug Shibboleth into Apa…

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## [Recommended way to close and archive a Discourse forum itself?](https://meta.discourse.org/t/recommended-way-to-close-and-archive-a-discourse-forum-itself/62664)

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**Author:** [@Nition](https://meta.discourse.org/u/Nition)\
**Replies:** 4\
**Last updated:** [May 13, 2017, 6:24pm UTC](https://meta.discourse.org/t/recommended-way-to-close-and-archive-a-discourse-forum-itself/62664 "2017-05-13T18:24:56Z")

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So far this thread covers archiving other forums to start a Discourse forum, but is there a currently-recommended way to close and archive a Discourse forum itself? I have a Discourse forum that ideally I’d like to conve…

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## [How to allow new users to attach attachments in topics?](https://meta.discourse.org/t/how-to-allow-new-users-to-attach-attachments-in-topics/62658)

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**Author:** [@wiliamjoaquim](https://meta.discourse.org/u/wiliamjoaquim)\
**Replies:** 1\
**Last updated:** [May 13, 2017, 5:15pm UTC](https://meta.discourse.org/t/how-to-allow-new-users-to-attach-attachments-in-topics/62658 "2017-05-13T17:15:01Z")

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How to let new users attach files to topics?

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## [Decrease default session timeout](https://meta.discourse.org/t/decrease-default-session-timeout/62621)

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**Author:** [@Volodymyr\_Fedak](https://meta.discourse.org/u/Volodymyr_Fedak)\
**Replies:** 2\
**Last updated:** [May 13, 2017, 12:20am UTC](https://meta.discourse.org/t/decrease-default-session-timeout/62621 "2017-05-13T00:20:53Z")

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Hello, We’re launching discourse as a docker image where we have possibility to modify app.yml. Also we’re using SSO feature to log in/out users to discourse forum. And the problem is that existing framework doesn’t al…

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## [Adding to the comment css tags](https://meta.discourse.org/t/adding-to-the-comment-css-tags/62611)

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**Author:** [@Stranik](https://meta.discourse.org/u/Stranik)\
**Replies:** 3\
**Last updated:** [May 12, 2017, 8:58pm UTC](https://meta.discourse.org/t/adding-to-the-comment-css-tags/62611 "2017-05-12T20:58:04Z")

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Comment from the answer is no different Is there a way to add a css tag For example: comment \<div class="topic-post clearfix comment regular"\>

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## [Digest mail customization](https://meta.discourse.org/t/digest-mail-customization/62594)

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**Author:** [@broz](https://meta.discourse.org/u/broz)\
**Replies:** 2\
**Last updated:** [May 12, 2017, 4:00pm UTC](https://meta.discourse.org/t/digest-mail-customization/62594 "2017-05-12T16:00:53Z")

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It would be nice to have these features implemented: Change the color of the background behind the logo Change the color of button and links Change background color (blue) of the header of the mail

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## [I can't start discourse on CentOS](https://meta.discourse.org/t/i-cant-start-discourse-on-centos/62555)

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**Author:** [@502647092](https://meta.discourse.org/u/502647092)\
**Replies:** 7\
**Last updated:** [May 12, 2017, 3:06am UTC](https://meta.discourse.org/t/i-cant-start-discourse-on-centos/62555 "2017-05-12T03:06:18Z")

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System Info: LSB Version: :core-4.1-amd64:core-4.1-noarch:cxx-4.1-amd64:cxx-4.1-noarch:desktop-4.1-amd64:desktop-4.1-noarch:languages-4.1-amd64:languages-4.1-noarch:printing-4.1-amd64:printing-4.1-noarch Distributor …

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## [Change click behavior](https://meta.discourse.org/t/change-click-behavior/62528)

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**Author:** [@boisy](https://meta.discourse.org/u/boisy)\
**Replies:** 2\
**Last updated:** [May 11, 2017, 5:46pm UTC](https://meta.discourse.org/t/change-click-behavior/62528 "2017-05-11T17:46:25Z")

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Hi, is it possible to change the click behavior for the large AFFECTIVA logo at the upper left of our page? (http://discuss.affectiva.com) I would like to direct users back to our developer portal at http://developer.af…

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## [Add Wordpress users to groups automatically?](https://meta.discourse.org/t/add-wordpress-users-to-groups-automatically/62460)

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**Author:** [@sunnyt7](https://meta.discourse.org/u/sunnyt7)\
**Replies:** 4\
**Last updated:** [May 11, 2017, 3:43pm UTC](https://meta.discourse.org/t/add-wordpress-users-to-groups-automatically/62460 "2017-05-11T15:43:44Z")

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Hi, I run a membership site on Wordpress, and would like for certain member levels to automatically get added to groups on Discourse. Is there any way to accomplish this (I’m using Paid Memberships Pro)? If it helps, …

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## [Long polling slowing down link back to Wordpress site](https://meta.discourse.org/t/long-polling-slowing-down-link-back-to-wordpress-site/62517)

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**Author:** [@sunnyt7](https://meta.discourse.org/u/sunnyt7)\
**Replies:** 2\
**Last updated:** [May 11, 2017, 3:02pm UTC](https://meta.discourse.org/t/long-polling-slowing-down-link-back-to-wordpress-site/62517 "2017-05-11T15:02:04Z")

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Continuing the discussion from Long message-bus HTTP requests? What are they for?: I have put a link back to my Wordpress site in both a custom header, and a link in the burger menu. I noticed that it takes a long time…

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## [Is it possible to limit screenshots?](https://meta.discourse.org/t/is-it-possible-to-limit-screenshots/62510)

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**Author:** [@SidV](https://meta.discourse.org/u/SidV)\
**Replies:** 4\
**Last updated:** [May 11, 2017, 2:41pm UTC](https://meta.discourse.org/t/is-it-possible-to-limit-screenshots/62510 "2017-05-11T14:41:41Z")

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Hello there… I ask if it is possible to limit the number of screenshots that a user (or new\_user maybe) could do in a post?

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## [Can I use gmail smtp?](https://meta.discourse.org/t/can-i-use-gmail-smtp/62504)

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**Author:** [@wiliamjoaquim](https://meta.discourse.org/u/wiliamjoaquim)\
**Replies:** 1\
**Last updated:** [May 11, 2017, 12:25pm UTC](https://meta.discourse.org/t/can-i-use-gmail-smtp/62504 "2017-05-11T12:25:12Z")

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I would like to use google mail sending, can I enter the smtp from my personal google account? smtp.gmail.com door 465 email: myemail@gmail.com senha: \*\*\*\*\*\*

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