# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=838

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 839

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## [Can sub-categories inherit user group access?](https://meta.discourse.org/t/can-sub-categories-inherit-user-group-access/61992)

<div class="topic-metadata">

**Author:** [@JoyalV](https://meta.discourse.org/u/JoyalV)\
**Replies:** 1\
**Last updated:** [May 2, 2017, 8:16pm UTC](https://meta.discourse.org/t/can-sub-categories-inherit-user-group-access/61992 "2017-05-02T20:16:01Z")

</div>

So if I have a user in a group called “Goons”, and I have a category “chocolate” that is only accessible by the group “Goons” Can any sub category in “chocolate” inherit that user group only restriction? Or does it hav…

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## [Failed to bootstrap: Failure with receiving network data](https://meta.discourse.org/t/failed-to-bootstrap-failure-with-receiving-network-data/61951)

<div class="topic-metadata">

**Author:** [@craisp](https://meta.discourse.org/u/craisp)\
**Replies:** 11\
**Last updated:** [May 2, 2017, 8:07pm UTC](https://meta.discourse.org/t/failed-to-bootstrap-failure-with-receiving-network-data/61951 "2017-05-02T20:07:38Z")

</div>

Edit: The error changed, see 2nd post. I tried rebuilding my app today. FAILED -------------------- Pups::ExecError: cd /var/www/discourse && git pull failed with return #\<Process::Status: pid 189 exit 1\> Location of f…

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## [Digest email not to be sent to new users](https://meta.discourse.org/t/digest-email-not-to-be-sent-to-new-users/61933)

<div class="topic-metadata">

**Author:** [@hnaseri](https://meta.discourse.org/u/hnaseri)\
**Replies:** 4\
**Last updated:** [May 2, 2017, 5:35pm UTC](https://meta.discourse.org/t/digest-email-not-to-be-sent-to-new-users/61933 "2017-05-02T17:35:00Z")

</div>

I want the digest and summary emails to be only sent to users that are at level 1 or above. not to level 0 users (new users). Is it possible?

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## [Mailgun "Free accounts are for test purposes only"](https://meta.discourse.org/t/mailgun-free-accounts-are-for-test-purposes-only/61971)

<div class="topic-metadata">

**Author:** [@wiliamjoaquim](https://meta.discourse.org/u/wiliamjoaquim)\
**Replies:** 9\
**Last updated:** [May 2, 2017, 4:23pm UTC](https://meta.discourse.org/t/mailgun-free-accounts-are-for-test-purposes-only/61971 "2017-05-02T16:23:33Z")

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Hello, I’m trying to install the discourse a few days, I’m using DigitalOcean, the installation is right, but in the email I’m suffering! Use the mailgun, set up DNS, CNAME, TXT, MX everything is right! But I do not ge…

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## [Push to digital ocean from command line and rebuild](https://meta.discourse.org/t/push-to-digital-ocean-from-command-line-and-rebuild/61931)

<div class="topic-metadata">

**Author:** [@MatthiasRMS](https://meta.discourse.org/u/MatthiasRMS)\
**Replies:** 3\
**Last updated:** [May 2, 2017, 7:03am UTC](https://meta.discourse.org/t/push-to-digital-ocean-from-command-line-and-rebuild/61931 "2017-05-02T07:03:28Z")

</div>

Hi ! I’ve followed the official install guide and I managed to have discourse working on digital ocean. However, I couldn’t find how to setup a regular deployment flow (I’m not very familiar with docker and digital oce…

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## [Is there a way to see who changed topic category?](https://meta.discourse.org/t/is-there-a-way-to-see-who-changed-topic-category/61915)

<div class="topic-metadata">

**Author:** [@wildrobo](https://meta.discourse.org/u/wildrobo)\
**Replies:** 4\
**Last updated:** [May 2, 2017, 7:02am UTC](https://meta.discourse.org/t/is-there-a-way-to-see-who-changed-topic-category/61915 "2017-05-02T07:02:42Z")

</div>

Is there a way to see which user changed the topic of a category? Several users may have permissions to do this, but which one actually did?

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## [Discourse.org hosting, how is the support?](https://meta.discourse.org/t/discourse-org-hosting-how-is-the-support/61901)

<div class="topic-metadata">

**Author:** [@WorldIsMine](https://meta.discourse.org/u/WorldIsMine)\
**Replies:** 9\
**Last updated:** [May 1, 2017, 5:48pm UTC](https://meta.discourse.org/t/discourse-org-hosting-how-is-the-support/61901 "2017-05-01T17:48:07Z")

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Since I am a total newb to Discourse and Ruby I need a managed setup. I am currently with Communiteq (formerly DiscourseHosting), and even though I am pretty happy with them, I am starting to worry that they’re not staff…

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## [Troubleshooting Gmail 'Poll via POP3 for email replies'](https://meta.discourse.org/t/troubleshooting-gmail-poll-via-pop3-for-email-replies/61839)

<div class="topic-metadata">

**Author:** [@omarfilip](https://meta.discourse.org/u/omarfilip)\
**Replies:** 6\
**Last updated:** [May 1, 2017, 3:41am UTC](https://meta.discourse.org/t/troubleshooting-gmail-poll-via-pop3-for-email-replies/61839 "2017-05-01T03:41:14Z")

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I’m getting an error when setting the Poll via POP3 for email replies to true: POP3 authentication failed. Please verify your pop3 credentials. This setup worked before - I had it running fine on a DO droplet that shar…

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## [Slower Dedicated Server vs Faster VPS](https://meta.discourse.org/t/slower-dedicated-server-vs-faster-vps/61812)

<div class="topic-metadata">

**Author:** [@ColdSun](https://meta.discourse.org/u/ColdSun)\
**Replies:** 3\
**Last updated:** [April 29, 2017, 5:50am UTC](https://meta.discourse.org/t/slower-dedicated-server-vs-faster-vps/61812 "2017-04-29T05:50:57Z")

</div>

We currently host our external servers at a vpn provider and have 4 hyperthreaded cores (E5-2690 3.0Ghz) and 4gigs of ram. What do you feel would be the impact of switching to a Dual Xeon 5420 (total of 8cores/8threads) …

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## [Can you choose categories or latest view in your user preferences?](https://meta.discourse.org/t/can-you-choose-categories-or-latest-view-in-your-user-preferences/61802)

<div class="topic-metadata">

**Author:** [@SammiLynn](https://meta.discourse.org/u/SammiLynn)\
**Replies:** 2\
**Last updated:** [April 28, 2017, 9:34pm UTC](https://meta.discourse.org/t/can-you-choose-categories-or-latest-view-in-your-user-preferences/61802 "2017-04-28T21:34:53Z")

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Hi, So I use Hospcotch forum, which is powered by discourse obviously. But here’s the issue, I will be in a topic, and I will go out of it, which then takes me to catagories, and not latest. So my HSF friend pointed s…

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## [429 Too Many Requests on /admin/upgrade page](https://meta.discourse.org/t/429-too-many-requests-on-admin-upgrade-page/40509)

<div class="topic-metadata">

**Author:** [@cpradio](https://meta.discourse.org/u/cpradio)\
**Replies:** 11\
**Last updated:** [April 28, 2017, 7:35pm UTC](https://meta.discourse.org/t/429-too-many-requests-on-admin-upgrade-page/40509 "2017-04-28T19:35:06Z")

</div>

So I’ve been seeing this for a few weeks now, but thought I’d see what configuration I may need to tweak to get this working again. Here is the admin/upgrade page It always hangs on docker\_manager with the following…

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## [Large no of rows post\_timings table](https://meta.discourse.org/t/large-no-of-rows-post-timings-table/61718)

<div class="topic-metadata">

**Author:** [@junaid\_pk14](https://meta.discourse.org/u/junaid_pk14)\
**Replies:** 4\
**Last updated:** [April 28, 2017, 2:11pm UTC](https://meta.discourse.org/t/large-no-of-rows-post-timings-table/61718 "2017-04-28T14:11:08Z")

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Hello Guys, After running Discourse forum, records in the post\_timings table has grown to much. Now there are 13,373,115 rows in this table. Can we clear this table? Regards, Junaid

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## [Page not found error with admin/upgrade](https://meta.discourse.org/t/page-not-found-error-with-admin-upgrade/61765)

<div class="topic-metadata">

**Author:** [@Kwame\_Iwegbue](https://meta.discourse.org/u/Kwame_Iwegbue)\
**Replies:** 7\
**Last updated:** [April 28, 2017, 12:20pm UTC](https://meta.discourse.org/t/page-not-found-error-with-admin-upgrade/61765 "2017-04-28T12:20:56Z")

</div>

I’m getting a page not found error when i try to access /admin/upgrade Oops! That page doesn’t exist or is private. Any ideas why? Thanks

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## [SSO API vs new user API,.Which one to use?](https://meta.discourse.org/t/sso-api-vs-new-user-api-which-one-to-use/61254)

<div class="topic-metadata">

**Author:** [@riz](https://meta.discourse.org/u/riz)\
**Replies:** 1\
**Last updated:** [April 27, 2017, 11:21pm UTC](https://meta.discourse.org/t/sso-api-vs-new-user-api-which-one-to-use/61254 "2017-04-27T23:21:51Z")

</div>

I would like users who login to my website to automatically be able to post onto my discuss forum. So should I be looking into SSO through its Api? (I don’t have WordPress). Or should I be looking at creating new user …

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## [Blank topics after import?](https://meta.discourse.org/t/blank-topics-after-import/57595)

<div class="topic-metadata">

**Author:** [@fbjerggaard](https://meta.discourse.org/u/fbjerggaard)\
**Replies:** 18\
**Last updated:** [April 27, 2017, 8:38pm UTC](https://meta.discourse.org/t/blank-topics-after-import/57595 "2017-04-27T20:38:44Z")

</div>

After importing data from Vanilla all my topics are blank. If I press the reply-counter (which is correct numbered) I can scroll through the posts, but the main content section is blank. I get a bunch of these Javascrip…

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## [Extract the data for each event by category](https://meta.discourse.org/t/extract-the-data-for-each-event-by-category/61699)

<div class="topic-metadata">

**Author:** [@Ranga\_TA](https://meta.discourse.org/u/Ranga_TA)\
**Replies:** 1\
**Last updated:** [April 27, 2017, 11:23am UTC](https://meta.discourse.org/t/extract-the-data-for-each-event-by-category/61699 "2017-04-27T11:23:23Z")

</div>

Hi From where we can able to find the data to extract for each user events by each category from discourse. We want to analyse by each user , action and events over a class. Thanks Ranga

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## [Changing discourse home view](https://meta.discourse.org/t/changing-discourse-home-view/61692)

<div class="topic-metadata">

**Author:** [@JoyalV](https://meta.discourse.org/u/JoyalV)\
**Replies:** 1\
**Last updated:** [April 27, 2017, 3:24am UTC](https://meta.discourse.org/t/changing-discourse-home-view/61692 "2017-04-27T03:24:22Z")

</div>

When I setup discourse there was an option to list only posts like in this discourse or list categories on the side with posts on the right. I choose the latter. How can I go back?

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## [Hiding or encrypting SMTP password required in app.yml](https://meta.discourse.org/t/hiding-or-encrypting-smtp-password-required-in-app-yml/61505)

<div class="topic-metadata">

**Author:** [@tmelano](https://meta.discourse.org/u/tmelano)\
**Replies:** 7\
**Last updated:** [April 26, 2017, 9:47pm UTC](https://meta.discourse.org/t/hiding-or-encrypting-smtp-password-required-in-app-yml/61505 "2017-04-26T21:47:30Z")

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My group at work is testing discourse. There have been concerns raised about the requirement in the yml file for a typed password to access an smtp server. How secure is this? Is there an alternative in which the stmp…

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## [Update the title tag on search page only?](https://meta.discourse.org/t/update-the-title-tag-on-search-page-only/61575)

<div class="topic-metadata">

**Author:** [@egreene](https://meta.discourse.org/u/egreene)\
**Replies:** 2\
**Last updated:** [April 26, 2017, 7:02pm UTC](https://meta.discourse.org/t/update-the-title-tag-on-search-page-only/61575 "2017-04-26T19:02:55Z")

</div>

Hello I am looking for a way to update the title tag of the search page only. I appreciate the way Discourse automatically generates title tags, however, by default the title tag is the same for both the home page and t…

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## [Easiest way to pull other users in on a discussion non-publicly?](https://meta.discourse.org/t/easiest-way-to-pull-other-users-in-on-a-discussion-non-publicly/61430)

<div class="topic-metadata">

**Author:** [@Sujan](https://meta.discourse.org/u/Sujan)\
**Replies:** 10\
**Last updated:** [April 26, 2017, 12:26pm UTC](https://meta.discourse.org/t/easiest-way-to-pull-other-users-in-on-a-discussion-non-publicly/61430 "2017-04-26T12:26:57Z")

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Hi, quite often I know who would be the best candidate to answer a question. What is the best, non-public way to pull these users in to a discussion? Just posting a few words to be able to @mention them seems silly and i…

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## [How to create post with ruby api?](https://meta.discourse.org/t/how-to-create-post-with-ruby-api/61616)

<div class="topic-metadata">

**Author:** [@sessionstart](https://meta.discourse.org/u/sessionstart)\
**Replies:** 2\
**Last updated:** [April 26, 2017, 4:57am UTC](https://meta.discourse.org/t/how-to-create-post-with-ruby-api/61616 "2017-04-26T04:57:40Z")

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Hello, Can somebody tell me how to create post with ruby api? It seems that there is only create topic api in discourse\_api gem (GitHub - discourse/discourse\_api: Ruby API for Discourse · GitHub).

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## [Not getting email for registeration](https://meta.discourse.org/t/not-getting-email-for-registeration/61605)

<div class="topic-metadata">

**Author:** [@JoyalV](https://meta.discourse.org/u/JoyalV)\
**Replies:** 1\
**Last updated:** [April 25, 2017, 10:28pm UTC](https://meta.discourse.org/t/not-getting-email-for-registeration/61605 "2017-04-25T22:28:21Z")

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I am using Zoho and I put the following information: smtp.zoho.com 587 noreply@domain.com password And when I go to register page, it doesn’t send anything

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## [User cannot delete his own topic](https://meta.discourse.org/t/user-cannot-delete-his-own-topic/61596)

<div class="topic-metadata">

**Author:** [@Alex\_Reguyal](https://meta.discourse.org/u/Alex_Reguyal)\
**Replies:** 1\
**Last updated:** [April 25, 2017, 7:57pm UTC](https://meta.discourse.org/t/user-cannot-delete-his-own-topic/61596 "2017-04-25T19:57:48Z")

</div>

I created a Trust Level 1, and this user cannot delete the topics that he created himself. It appears that non-staff users can only delete their replies, but not the topics that they created. Is this by design?

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## [Browser console: "warning: we can't have duplicate route names anymore"](https://meta.discourse.org/t/browser-console-warning-we-cant-have-duplicate-route-names-anymore/60760)

<div class="topic-metadata">

**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 2\
**Last updated:** [April 24, 2017, 5:37pm UTC](https://meta.discourse.org/t/browser-console-warning-we-cant-have-duplicate-route-names-anymore/60760 "2017-04-24T17:37:03Z")

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This doesn’t seem to be a problem, but I’m curious what it means: \`warning: we can’t have duplicate route names anymore It comes up in the browser console (Chrome): on my forum as well as on meta but not on https://c…

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## [Can i change the default upload folder?](https://meta.discourse.org/t/can-i-change-the-default-upload-folder/61464)

<div class="topic-metadata">

**Author:** [@laocoi](https://meta.discourse.org/u/laocoi)\
**Replies:** 2\
**Last updated:** [April 23, 2017, 3:54pm UTC](https://meta.discourse.org/t/can-i-change-the-default-upload-folder/61464 "2017-04-23T15:54:25Z")

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I want to change the default upload folder to an another folder on VPS. Anyone know how to do that?

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## [Setting up Discourse on a VPS with other sites](https://meta.discourse.org/t/setting-up-discourse-on-a-vps-with-other-sites/61412)

<div class="topic-metadata">

**Author:** [@JoyalV](https://meta.discourse.org/u/JoyalV)\
**Replies:** 12\
**Last updated:** [April 23, 2017, 2:20pm UTC](https://meta.discourse.org/t/setting-up-discourse-on-a-vps-with-other-sites/61412 "2017-04-23T14:20:30Z")

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Hello, I have a Ubuntu 16.04 VPS with Apache running two websites. I want to setup discourse but it seems like it will be a docker container (concept I am new to),. How do I go about giving discourse a subdomain like f…

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## [Post images are not embedded in to Discourse](https://meta.discourse.org/t/post-images-are-not-embedded-in-to-discourse/61458)

<div class="topic-metadata">

**Author:** [@MerryMinstrel](https://meta.discourse.org/u/MerryMinstrel)\
**Replies:** 1\
**Last updated:** [April 23, 2017, 10:32am UTC](https://meta.discourse.org/t/post-images-are-not-embedded-in-to-discourse/61458 "2017-04-23T10:32:39Z")

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Hi! I just started using WP Discoures plugin in my blog and everything works great. Except image embedding. No images are loaded in posts published from WP blog. When “Show full post…” is pressed all of the text conten…

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## [Error Upgrading Discourse + Discourse Plugins](https://meta.discourse.org/t/error-upgrading-discourse-discourse-plugins/61444)

<div class="topic-metadata">

**Author:** [@LilTrashPanda](https://meta.discourse.org/u/LilTrashPanda)\
**Replies:** 1\
**Last updated:** [April 22, 2017, 10:41pm UTC](https://meta.discourse.org/t/error-upgrading-discourse-discourse-plugins/61444 "2017-04-22T22:41:09Z")

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Hi everyone, When attempting to upgrade Discourse (and plugins, though I’m less concerned about them), it kept getting about 40% through the loading bar and then stopped with an error message: Sorry, there was an error …

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## [Record time\_read in user\_visits?](https://meta.discourse.org/t/record-time-read-in-user-visits/61405)

<div class="topic-metadata">

**Author:** [@sagar](https://meta.discourse.org/u/sagar)\
**Replies:** 3\
**Last updated:** [April 22, 2017, 12:18am UTC](https://meta.discourse.org/t/record-time-read-in-user-visits/61405 "2017-04-22T00:18:03Z")

</div>

I’ve been digging around in our db to get some metrics for our users. I see a user\_visits table that keeps track of posts\_read in that visit. Is there some value in adding time\_read to this, to get how much time the use…

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## [Single sign on for non-wordpress site, using bubble code free](https://meta.discourse.org/t/single-sign-on-for-non-wordpress-site-using-bubble-code-free/61245)

<div class="topic-metadata">

**Author:** [@riz](https://meta.discourse.org/u/riz)\
**Replies:** 7\
**Last updated:** [April 21, 2017, 3:54pm UTC](https://meta.discourse.org/t/single-sign-on-for-non-wordpress-site-using-bubble-code-free/61245 "2017-04-21T15:54:10Z")

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Hello, I would like to implement single sign On with my site. I kind of don’t know where to start. It’s not a WordPress site, it’s built in bubble codefree app. Now I can call APIs through this, so maybe I can do all…

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