# Support **URL:** https://meta.discourse.org/c/support/6.md?page=84 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 85 --- ## [AI-person’s examples are limited to 100 chars](https://meta.discourse.org/t/ai-person-s-examples-are-limited-to-100-chars/367842)
**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\ **Replies:** 2\ **Last updated:** [May 28, 2025, 5:04pm UTC](https://meta.discourse.org/t/ai-person-s-examples-are-limited-to-100-chars/367842 "2025-05-28T17:04:28Z")
I can’t use shipped personas for summarizing, because both of those, longer and short one, can only English. So I copied these two and chainged a bit prompts. Now I tried to copy examples too, but this: 100 characht… --- ## [Redis::TimeoutError : Waited 1.0 seconds / Job exception: MiniScheduler::DistributedMutex::Timeout](https://meta.discourse.org/t/redis-timeouterror-waited-1-0-seconds-job-exception-minischeduler-timeout/367809)
**Author:** [@kuaza](https://meta.discourse.org/u/kuaza)\ **Replies:** 10\ **Last updated:** [May 28, 2025, 3:25pm UTC](https://meta.discourse.org/t/redis-timeouterror-waited-1-0-seconds-job-exception-minischeduler-timeout/367809 "2025-05-28T15:25:34Z")
J’ai changé de serveur et je suis passé à un serveur cloud. Je n’ai jamais vu les erreurs suivantes auparavant, je me demande ce qui pourrait les causer et si elles ont un impact négatif sur l’interaction de l’utilisateu… --- ## [Require File Approval](https://meta.discourse.org/t/require-file-approval/367106)
**Author:** [@DonBot](https://meta.discourse.org/u/DonBot)\ **Replies:** 1\ **Last updated:** [May 28, 2025, 3:01pm UTC](https://meta.discourse.org/t/require-file-approval/367106 "2025-05-28T15:01:37Z")
How can I require moderator approval for all posts that include a file (not an image) --- ## [Unable to Bulk Suspend/Deactivate Users in Rails Console on Discourse 3.5.0.beta5-dev](https://meta.discourse.org/t/unable-to-bulk-suspend-deactivate-users-in-rails-console-on-discourse-3-5-0-beta5-dev/367571)
**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\ **Replies:** 1\ **Last updated:** [May 28, 2025, 2:30pm UTC](https://meta.discourse.org/t/unable-to-bulk-suspend-deactivate-users-in-rails-console-on-discourse-3-5-0-beta5-dev/367571 "2025-05-28T14:30:25Z")
Hi everyone, I’m facing a persistent issue trying to bulk suspend/deactivate users on my Discourse instance (version 3.5.0.beta5-dev) via the Rails console. I’m trying to exclude my admin account (hoangthai, user ID 100)… --- ## [Malayalam labeling](https://meta.discourse.org/t/malayalm-labelling/367926)
**Author:** [@Minimol\_N\_R](https://meta.discourse.org/u/Minimol_N_R)\ **Replies:** 1\ **Last updated:** [May 28, 2025, 1:47pm UTC](https://meta.discourse.org/t/malayalm-labelling/367926 "2025-05-28T13:47:33Z")
Malayalam spelling and grammar correction annotation --- ## [Can't delete topic without category](https://meta.discourse.org/t/cant-delete-topic-without-category/367811)
**Author:** [@steinjer](https://meta.discourse.org/u/steinjer)\ **Replies:** 13\ **Last updated:** [May 28, 2025, 1:33pm UTC](https://meta.discourse.org/t/cant-delete-topic-without-category/367811 "2025-05-28T13:33:42Z")
I’ve a topic in our database with an category\_id which category someone has deleted. I can open this topic directly with it’s id: url: …/t/3 in table topics the id = 3 has category = 4. But this category is deleted and… --- ## [POP3 polling settings](https://meta.discourse.org/t/pop3-polling-settings/367895)
**Author:** [@HenrysCat](https://meta.discourse.org/u/HenrysCat)\ **Replies:** 14\ **Last updated:** [May 28, 2025, 12:58pm UTC](https://meta.discourse.org/t/pop3-polling-settings/367895 "2025-05-28T12:58:55Z")
Trying to setup reply by email on a self hosted server useing this guide, step 5 Visit the Discourse settings and check the Email tab, I assume Admin \> Emal \> Email Settings step 6 Change the following settings: Where… --- ## [Need help with switching to the new category icons](https://meta.discourse.org/t/need-help-with-switching-to-the-new-category-icons/365148)
**Author:** [@AquaL1te](https://meta.discourse.org/u/AquaL1te)\ **Replies:** 2\ **Last updated:** [May 28, 2025, 12:05pm UTC](https://meta.discourse.org/t/need-help-with-switching-to-the-new-category-icons/365148 "2025-05-28T12:05:57Z")
I’ve switched now to the native category icons, but I need to regenerate the HTML for the topics that still use the old style. Otherwise the icon is just a gray square. Is a rake posts:rebake fine to run? I have about 8… --- ## [How to connect to the database externally under discourse container deployment method, for example using DBeaver](https://meta.discourse.org/t/discourse-dbeaver/367730)
**Author:** [@singi](https://meta.discourse.org/u/singi)\ **Replies:** 2\ **Last updated:** [May 28, 2025, 2:37am UTC](https://meta.discourse.org/t/discourse-dbeaver/367730 "2025-05-28T02:37:00Z")
Under discourse container deployment method, how to connect to the database externally, for example using DBeaver to connect. --- ## [I'm attempting to merge user accounts](https://meta.discourse.org/t/im-attempting-to-merge-user-accounts/342147)
**Author:** [@Nick\_Torres](https://meta.discourse.org/u/Nick_Torres)\ **Replies:** 5\ **Last updated:** [May 28, 2025, 1:00am UTC](https://meta.discourse.org/t/im-attempting-to-merge-user-accounts/342147 "2025-05-28T01:00:42Z")
I’m an admin for a forum. A user requested their old account to be merged with their new account. The follow is their activity: When I attempted to merge accounts, the site was stuck on 'merging accounts…". I let it… --- ## [How do I find out when the topic was bumped?](https://meta.discourse.org/t/how-do-i-find-out-when-the-topic-was-bumped/367342)
**Author:** [@NateDhaliwal](https://meta.discourse.org/u/NateDhaliwal)\ **Replies:** 4\ **Last updated:** [May 28, 2025, 12:11am UTC](https://meta.discourse.org/t/how-do-i-find-out-when-the-topic-was-bumped/367342 "2025-05-28T00:11:16Z")
If I look at the JSON of the topic (appending .json to the back of the url), how do I find out when the topic was last bumped (not when the last post was bumped)̀? --- ## [What does ‘default locale’ do?](https://meta.discourse.org/t/what-does-default-locale-do/366507)
**Author:** [@Jagster](https://meta.discourse.org/u/Jagster)\ **Replies:** 2\ **Last updated:** [May 27, 2025, 9:56pm UTC](https://meta.discourse.org/t/what-does-default-locale-do/366507 "2025-05-27T21:56:51Z")
Very 101 level question again. In the app.yml, I have fi as the default locale. But does it do something more than just set defaults for everything and everyone? And if yes, will then a user see everything in that defau… --- ## [How to ungenerate tos/privacy topics?](https://meta.discourse.org/t/how-to-ungenerate-tos-privacy-topics/367789)
**Author:** [@TempAccount](https://meta.discourse.org/u/TempAccount)\ **Replies:** 7\ **Last updated:** [May 27, 2025, 5:47pm UTC](https://meta.discourse.org/t/how-to-ungenerate-tos-privacy-topics/367789 "2025-05-27T17:47:13Z")
Permanently deleting is possible, but it still shows the tab on the /about page. How would one get rid of it completely? --- ## [Installing Discourse on Coolify](https://meta.discourse.org/t/installing-discourse-on-coolify/347405)
**Author:** [@grustamli](https://meta.discourse.org/u/grustamli)\ **Replies:** 1\ **Last updated:** [May 27, 2025, 5:35pm UTC](https://meta.discourse.org/t/installing-discourse-on-coolify/347405 "2025-05-27T17:35:45Z")
Coolify makes it easy to self-host services with one click. Most of the services are configured using Docker Compose. I am wondering whether we can have a Docker Compose file for Discourse? Has anyone installed Discours… --- ## [Backups fail to upload to S3 several times- works eventually](https://meta.discourse.org/t/backups-fail-to-upload-to-s3-several-times-works-eventually/366874)
**Author:** [@markschmucker](https://meta.discourse.org/u/markschmucker)\ **Replies:** 6\ **Last updated:** [May 27, 2025, 12:19pm UTC](https://meta.discourse.org/t/backups-fail-to-upload-to-s3-several-times-works-eventually/366874 "2025-05-27T12:19:55Z")
Backups to S3 have been working for several years. Starting a month ago, I often get several notifications that the backup failed. Then it retries, and about an hour later fails again, so I get a second notification, and… --- ## [Best practices for creating Discourse AI examples](https://meta.discourse.org/t/best-practices-for-creating-discourse-ai-examples/367140)
**Author:** [@BrianC](https://meta.discourse.org/u/BrianC)\ **Replies:** 1\ **Last updated:** [May 26, 2025, 2:14pm UTC](https://meta.discourse.org/t/best-practices-for-creating-discourse-ai-examples/367140 "2025-05-26T14:14:28Z")
Greetings! I noticed the Discourse AI plugin now includes an Examples section in the admin panel, where you can simulate previous user/model interactions to guide better responses. Are there any best practices for creat… --- ## [Hosting with Ionos Data Center Designer](https://meta.discourse.org/t/hosting-with-ionos-data-center-designer/367606)
**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\ **Replies:** 0\ **Last updated:** [May 26, 2025, 9:49am UTC](https://meta.discourse.org/t/hosting-with-ionos-data-center-designer/367606 "2025-05-26T09:49:11Z")
I’ve been looking at the recent documentation on Hosting, and was wondering if anyone else has experience in Ionos DCD and whether Discourse would be willing to help write documentation on “how to” host on there. I use … --- ## [SMTP Error! Please help](https://meta.discourse.org/t/smtp-error-please-help/367555)
**Author:** [@deepfree67](https://meta.discourse.org/u/deepfree67)\ **Replies:** 9\ **Last updated:** [May 26, 2025, 8:57am UTC](https://meta.discourse.org/t/smtp-error-please-help/367555 "2025-05-26T08:57:15Z")
Hello, I installed discourse on my VPS server but I couldn’t make the SMTP settings properly. I can’t receive any e-mail while reading the record. How can I solve this error? Can you help me? The issue is very urgent. Or… --- ## [Coloring for categories](https://meta.discourse.org/t/coloring-for-categories/367018)
**Author:** [@Matthias\_Schuster](https://meta.discourse.org/u/Matthias_Schuster)\ **Replies:** 1\ **Last updated:** [May 26, 2025, 8:41am UTC](https://meta.discourse.org/t/coloring-for-categories/367018 "2025-05-26T08:41:05Z")
Hi there :slight\_smile: I wanted to disable the category color, since I really dislike how it mixes with the color of the sub category and if I could disable that separately, that would be awesome. I want only the colo… --- ## [Cookie issue - not able to stay signed in](https://meta.discourse.org/t/cookie-issue-not-able-to-stay-signed-in/367497)
**Author:** [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\ **Replies:** 2\ **Last updated:** [May 26, 2025, 8:09am UTC](https://meta.discourse.org/t/cookie-issue-not-able-to-stay-signed-in/367497 "2025-05-26T08:09:11Z")
Hey Team, I’m having issues with Discourse account not staying signed in on the Safari app (iOS 18.5) today. The progressive web app has been behaving the same as usual though. --- ## [Issue: Can’t submit or save posts/replies (iPhone)](https://meta.discourse.org/t/issue-can-t-submit-or-save-posts-replies-iphone/367522)
**Author:** [@Aurora](https://meta.discourse.org/u/Aurora)\ **Replies:** 2\ **Last updated:** [May 25, 2025, 10:04pm UTC](https://meta.discourse.org/t/issue-can-t-submit-or-save-posts-replies-iphone/367522 "2025-05-25T22:04:57Z")
Symptoms: When I write a post or reply in a topic and tap “Reply”, nothing happens. The text also isn’t autosaved — if I reload the page, everything is lost. No error message appears. The interface looks normal, but it… --- ## [Creating a Unique Gallery Layout for a Category](https://meta.discourse.org/t/creating-a-unique-gallery-layout-for-a-category/367482)
**Author:** [@clacle](https://meta.discourse.org/u/clacle)\ **Replies:** 2\ **Last updated:** [May 24, 2025, 6:55pm UTC](https://meta.discourse.org/t/creating-a-unique-gallery-layout-for-a-category/367482 "2025-05-24T18:55:14Z")
Hi, I would like to create a category and set a layout for this category that is different from other categories. This layout should be in the form of a gallery, similar to the Meta theme category. Is there a way to do … --- ## [How to enable the feature that shows new topics and unread topic counts on DiscourseHub App?](https://meta.discourse.org/t/discoursehub-app/365036)
**Author:** [@祁同伟](https://meta.discourse.org/u/%E7%A5%81%E5%90%8C%E4%BC%9F)\ **Replies:** 3\ **Last updated:** [May 24, 2025, 9:04am UTC](https://meta.discourse.org/t/discoursehub-app/365036 "2025-05-24T09:04:09Z")
As shown in the figure below rse --- ## [Write custom featured\_link to discourse topic?](https://meta.discourse.org/t/write-custom-featured-link-to-discourse-topic/362613)
**Author:** [@jrgong](https://meta.discourse.org/u/jrgong)\ **Replies:** 4\ **Last updated:** [May 24, 2025, 7:57am UTC](https://meta.discourse.org/t/write-custom-featured-link-to-discourse-topic/362613 "2025-05-24T07:57:39Z")
Hey guys Is there any way to write a custom URL to the featured\_link of the topic with WP Discourse? My use case: WP CPT products which have an affiliate link. Instead of the post URL, I want to write the product affil… --- ## [How to delete default categories with chats?](https://meta.discourse.org/t/how-to-delete-default-categories-with-chats/367437)
**Author:** [@stanigator](https://meta.discourse.org/u/stanigator)\ **Replies:** 8\ **Last updated:** [May 24, 2025, 4:22am UTC](https://meta.discourse.org/t/how-to-delete-default-categories-with-chats/367437 "2025-05-24T04:22:12Z")
Tried to search on the internet and even asked via ChatGPT Pro. I’m struggling to delete these categories as indicated by the screenshots, hence posting here for help. --- ## [Where to find the custom message sent when rejecting a post?](https://meta.discourse.org/t/where-to-find-the-custom-message-sent-when-rejecting-a-post/367427)
**Author:** [@one1](https://meta.discourse.org/u/one1)\ **Replies:** 14\ **Last updated:** [May 24, 2025, 12:06am UTC](https://meta.discourse.org/t/where-to-find-the-custom-message-sent-when-rejecting-a-post/367427 "2025-05-24T00:06:21Z")
I believe that this is the functionality we used to reject a post and send a custom message. The problem is we can’t find where that rejection message is. The moderator can’t find it in their own sent messages or in the… --- ## [How do I configure a subdomain for Discourse?](https://meta.discourse.org/t/how-do-i-configure-a-subdomain-for-discourse/366299)
**Author:** [@Matthias\_Schuster](https://meta.discourse.org/u/Matthias_Schuster)\ **Replies:** 11\ **Last updated:** [May 23, 2025, 11:23pm UTC](https://meta.discourse.org/t/how-do-i-configure-a-subdomain-for-discourse/366299 "2025-05-23T23:23:50Z")
Hi there :slight\_smile: I am following this guide on Github and you are recommending Namecheap there. I did follow up on this, and you say, I have to check a subdomain. Two problems: Absolutely nowhere on Namecheap i… --- ## [Missing Category](https://meta.discourse.org/t/missing-category/367432)
**Author:** [@Danielzappysys](https://meta.discourse.org/u/Danielzappysys)\ **Replies:** 1\ **Last updated:** [May 23, 2025, 9:30pm UTC](https://meta.discourse.org/t/missing-category/367432 "2025-05-23T21:30:52Z")
I have a category named SSIS Tips. It shows when I am logged into the page, but as a customer, it does not appear. Do you have any ideas? Is it a bug? If I go to All categories, it shows the SSIS Tips --- ## [Creating Tag Synonym Error](https://meta.discourse.org/t/creating-tag-synonym-error/367412)
**Author:** [@Rubi](https://meta.discourse.org/u/Rubi)\ **Replies:** 6\ **Last updated:** [May 23, 2025, 7:18pm UTC](https://meta.discourse.org/t/creating-tag-synonym-error/367412 "2025-05-23T19:18:06Z")
Hi, We have two tags ubuntumate and ubuntu-mate There are no topics which include both as tags. I wanted to create a tag synonym for ubuntumate on the ubuntu-mate tag page but when saving this appears. Is this a b… --- ## [How to properly package discourse as an image](https://meta.discourse.org/t/how-to-properly-package-discourse-as-an-image/367363)
**Author:** [@user14893](https://meta.discourse.org/u/user14893)\ **Replies:** 3\ **Last updated:** [May 23, 2025, 6:15pm UTC](https://meta.discourse.org/t/how-to-properly-package-discourse-as-an-image/367363 "2025-05-23T18:15:19Z")
Can I package the running Discourse instance as an image and import it into a new VPS while ensuring it runs successfully? It has been hacked, so the backup cannot be exported from the panel. Will using docker commit cau… [Previous page](https://meta.discourse.org/c/support/6.md?page=83) [Next page](https://meta.discourse.org/c/support/6.md?page=85)