# Support **URL:** https://meta.discourse.org/c/support/6.md?page=843 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 844 --- ## [Reply to not working](https://meta.discourse.org/t/reply-to-not-working/58666)
**Author:** [@JeremyK](https://meta.discourse.org/u/JeremyK)\ **Replies:** 2\ **Last updated:** [March 8, 2017, 8:40pm UTC](https://meta.discourse.org/t/reply-to-not-working/58666 "2017-03-08T20:40:25Z")
Hello everyone, I’m using the Airport CEO Forum, which is running on Discourse. I think that it’s great, but I’m experiencing a little bug lately. Sometimes when I reply to someone’s post, it doesn’t show up as a reply … --- ## [Issue installing on subdomain](https://meta.discourse.org/t/issue-installing-on-subdomain/58603)
**Author:** [@chagara](https://meta.discourse.org/u/chagara)\ **Replies:** 4\ **Last updated:** [March 8, 2017, 1:04am UTC](https://meta.discourse.org/t/issue-installing-on-subdomain/58603 "2017-03-08T01:04:00Z")
hello, I just tried a new install of discourse on digital ocean. I’m trying to use a subdomain and I believe lestencrypt is putting errors out. \[emerg\] 5618#5618: PEM\_read\_bio\_X509\_AUX("/shared/ssl/ask.sysadminonlinux.… --- ## [Customizing the user welcome PM (Blog Links)](https://meta.discourse.org/t/customizing-the-user-welcome-pm-blog-links/56791)
**Author:** [@mitchellk](https://meta.discourse.org/u/mitchellk)\ **Replies:** 7\ **Last updated:** [March 7, 2017, 6:48pm UTC](https://meta.discourse.org/t/customizing-the-user-welcome-pm-blog-links/56791 "2017-03-07T18:48:23Z")
Hi everyone, new to discourse so really still getting my head around tweaks all over the place. Only noticed now that the Welcome message a user gets sent includes references to: and Is there an easy way to copy th… --- ## [Add ability to withdraw a vote](https://meta.discourse.org/t/add-ability-to-withdraw-a-vote/58516)
**Author:** [@phi](https://meta.discourse.org/u/phi)\ **Replies:** 5\ **Last updated:** [March 7, 2017, 5:10am UTC](https://meta.discourse.org/t/add-ability-to-withdraw-a-vote/58516 "2017-03-07T05:10:33Z")
It seems that there is no way to withdraw a vote once a vote has been cast. In the case of voting for a requested features on a product, it seems important for users to be able to freely assign their votes so they are ab… --- ## [Can't restore saved backup](https://meta.discourse.org/t/cant-restore-saved-backup/57528)
**Author:** [@zh99998](https://meta.discourse.org/u/zh99998)\ **Replies:** 3\ **Last updated:** [March 7, 2017, 3:48am UTC](https://meta.discourse.org/t/cant-restore-saved-backup/57528 "2017-03-07T03:48:22Z")
I’m migrating my discourse forum to another database… I’ve do backup, create a new one, and restore, but.. \[2017-02-17 06:42:41\] 'zh99998' has started the restore! \[2017-02-17 06:42:41\] Marking restore as running... \[2… --- ## [Tick icon does not appear on categories page in mobile](https://meta.discourse.org/t/tick-icon-does-not-appear-on-categories-page-in-mobile/58390)
**Author:** [@RobMeade](https://meta.discourse.org/u/RobMeade)\ **Replies:** 0\ **Last updated:** [February 16, 2017, 1:46pm UTC](https://meta.discourse.org/t/tick-icon-does-not-appear-on-categories-page-in-mobile/58390 "2017-02-16T13:46:34Z")
Seeing this topic is getting lots of love I just wanted to mention that, after the fix to display the tick icon on the categories page, it doesn’t appear on mobile. See here for details, I’ve been trying to get a bit of … --- ## [Solved glyph is missing from categories page](https://meta.discourse.org/t/solved-glyph-is-missing-from-categories-page/58387)
**Author:** [@claas](https://meta.discourse.org/u/claas)\ **Replies:** 1\ **Last updated:** [March 4, 2017, 11:25pm UTC](https://meta.discourse.org/t/solved-glyph-is-missing-from-categories-page/58387 "2017-03-04T23:25:12Z")
Is there a way to show the “This topic has a solution” icon also in the categories tab (/categories)? In the following example, I would expect the topic How to disable “bootstrap mode”? to have the icon. Update (13/… --- ## [How does auto Highlight all code works?](https://meta.discourse.org/t/how-does-auto-highlight-all-code-works/58368)
**Author:** [@zbor](https://meta.discourse.org/u/zbor)\ **Replies:** 6\ **Last updated:** [March 4, 2017, 10:17pm UTC](https://meta.discourse.org/t/how-does-auto-highlight-all-code-works/58368 "2017-03-04T22:17:26Z")
I would like to turn autohighlight for Microsoft Visual Basic for Applications (VBA) but it doesn’t work as expected. As I see it only works if code is indented. But if that’s true why language recognition? Could … --- ## [Mailgun email configuration for Discourse requires credit card](https://meta.discourse.org/t/mailgun-email-configuration-for-discourse-requires-credit-card/58342)
**Author:** [@panospet](https://meta.discourse.org/u/panospet)\ **Replies:** 12\ **Last updated:** [March 4, 2017, 1:17pm UTC](https://meta.discourse.org/t/mailgun-email-configuration-for-discourse-requires-credit-card/58342 "2017-03-04T13:17:32Z")
Hello Discourse community, I know there are a few topics about Discourse email configuration, but I couldn’t find a solution to my problem in any of those (to the troubleshooting guide as well). For email provider, I us… --- ## [Encoding for downloaded posts in Persian language](https://meta.discourse.org/t/encoding-for-downloaded-posts-in-persian-language/58285)
**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\ **Replies:** 5\ **Last updated:** [March 4, 2017, 6:12am UTC](https://meta.discourse.org/t/encoding-for-downloaded-posts-in-persian-language/58285 "2017-03-04T06:12:48Z")
the result of "download my posts" in the user panel, and for Persian language give me results like this: \[image\] is there any setting needed to be activated so that the encoding becomes true? --- ## [How can I change the colors for the social login text?](https://meta.discourse.org/t/how-can-i-change-the-colors-for-the-social-login-text/48898)
**Author:** [@slixxed](https://meta.discourse.org/u/slixxed)\ **Replies:** 12\ **Last updated:** [March 4, 2017, 4:04am UTC](https://meta.discourse.org/t/how-can-i-change-the-colors-for-the-social-login-text/48898 "2017-03-04T04:04:57Z")
I’m using a dark theme right now and the social login buttons can barely be read because the text is also dark, is there a css thing I can do to change the text white? Right now I’m trying .ember1170 .login-buttons { … --- ## [SSO Configured but Not Working](https://meta.discourse.org/t/sso-configured-but-not-working/56175)
**Author:** [@Taylor\_Johnson](https://meta.discourse.org/u/Taylor_Johnson)\ **Replies:** 7\ **Last updated:** [March 3, 2017, 8:57pm UTC](https://meta.discourse.org/t/sso-configured-but-not-working/56175 "2017-03-03T20:57:43Z")
I configured SSO on my WordPress site for my Discourse site, but when I log into my WordPress site and then navigate to the Discourse site I am not automatically logged in. Is there any detailed documentation on the SSO… --- ## [Deactivating users permanently](https://meta.discourse.org/t/deactivating-users-permanently/37169)
**Author:** [@skoota](https://meta.discourse.org/u/skoota)\ **Replies:** 7\ **Last updated:** [March 3, 2017, 7:24pm UTC](https://meta.discourse.org/t/deactivating-users-permanently/37169 "2017-03-03T19:24:19Z")
Hi all, I am using Discourse as a discussion platform for my students and classes. We are now approaching the beginning of another school year, so I need to deactivate the accounts of students who are no longer studying… --- ## [How much of a performance booster is 2GB vs 1GB RAM?](https://meta.discourse.org/t/how-much-of-a-performance-booster-is-2gb-vs-1gb-ram/58000)
**Author:** [@tophee](https://meta.discourse.org/u/tophee)\ **Replies:** 6\ **Last updated:** [March 3, 2017, 11:36am UTC](https://meta.discourse.org/t/how-much-of-a-performance-booster-is-2gb-vs-1gb-ram/58000 "2017-03-03T11:36:12Z")
I noticed that at leastr some of the pages in my (newly installed) discourse forum are quite slow to load: Currently I’m on a 1GB digital ocean droplet and have a WP site on the same droplet, but with no traffic yet, … --- ## ["translation missing" error after changing text content](https://meta.discourse.org/t/translation-missing-error-after-changing-text-content/58254)
**Author:** [@tophee](https://meta.discourse.org/u/tophee)\ **Replies:** 9\ **Last updated:** [March 3, 2017, 9:09am UTC](https://meta.discourse.org/t/translation-missing-error-after-changing-text-content/58254 "2017-03-03T09:09:23Z")
I edited discourse\_narrative\_bot.timeout.message under admin/customize/site\_texts and thought that was a straight forward and simple job, but either I did something wrong or there is a bug because the discobot no longer … --- ## [Include the featured image in the post](https://meta.discourse.org/t/include-the-featured-image-in-the-post/58196)
**Author:** [@Del33t](https://meta.discourse.org/u/Del33t)\ **Replies:** 4\ **Last updated:** [March 3, 2017, 5:35am UTC](https://meta.discourse.org/t/include-the-featured-image-in-the-post/58196 "2017-03-03T05:35:24Z")
I’m trying to include the featured image of my wordpress post to be displayed in the Discourse linked topic. Ideally it would show above all the other post content (regardless on whether or not “show full post”/truncatio… --- ## [Is 1GB RAM enough for both WordPress and Discourse?](https://meta.discourse.org/t/is-1gb-ram-enough-for-both-wordpress-and-discourse/58141)
**Author:** [@tophee](https://meta.discourse.org/u/tophee)\ **Replies:** 21\ **Last updated:** [March 3, 2017, 1:09am UTC](https://meta.discourse.org/t/is-1gb-ram-enough-for-both-wordpress-and-discourse/58141 "2017-03-03T01:09:28Z")
I noticed a couple of warnings when rebuilding my container: WARNING: The TCP backlog setting of 511 cannot be enforced because /proc/sys/net/core/somaxconn is set to the lower value of 128. WARNING overcommit\_memory i… --- ## [Restore backup : error Thor](https://meta.discourse.org/t/restore-backup-error-thor/58170)
**Author:** [@Chopper](https://meta.discourse.org/u/Chopper)\ **Replies:** 13\ **Last updated:** [March 2, 2017, 9:29pm UTC](https://meta.discourse.org/t/restore-backup-error-thor/58170 "2017-03-02T21:29:23Z")
I tried to restore a backup with command line (GUI is not an option) but I get this error : root@forum:/var/discourse# ./launcher enter app root@forum-app:/var/www/discourse# discourse restore You must provide a filenam… --- ## [How to publish a thumbnail image recording](https://meta.discourse.org/t/how-to-publish-a-thumbnail-image-recording/58212)
**Author:** [@11145](https://meta.discourse.org/u/11145)\ **Replies:** 1\ **Last updated:** [March 2, 2017, 10:23am UTC](https://meta.discourse.org/t/how-to-publish-a-thumbnail-image-recording/58212 "2017-03-02T10:23:20Z")
What string to add additional entries to publish a thumbnail image. At the moment I have the following code: {excerpt}\ #\\[\\]({blogurl})\ … --- ## [Installation failing on CentOS 7.3](https://meta.discourse.org/t/installation-failing-on-centos-7-3/58209)
**Author:** [@DanielMarquard](https://meta.discourse.org/u/DanielMarquard)\ **Replies:** 9\ **Last updated:** [March 2, 2017, 8:07am UTC](https://meta.discourse.org/t/installation-failing-on-centos-7-3/58209 "2017-03-02T08:07:37Z")
I’ve never had a problem running Discourse on CentOS in the past, but I’m suddenly unable to build it for some reason on a new CentOS 7.3 EC2 instance. While building, the errors begin with: I, \[2017-03-02T05:29:38.051… --- ## [Security breach in Discourse forum with SSO](https://meta.discourse.org/t/security-breach-in-discourse-forum-with-sso/55759)
**Author:** [@Rojoss](https://meta.discourse.org/u/Rojoss)\ **Replies:** 20\ **Last updated:** [March 1, 2017, 11:41pm UTC](https://meta.discourse.org/t/security-breach-in-discourse-forum-with-sso/55759 "2017-03-01T23:41:39Z")
Hello, we’ve recently setup a Discourse forum with SSO. Now one of our users claims to be a hacker and I believe it’s actually legit. He has given me screenshots of the user database which matches exactly with the Disc… --- ## [SSO and Restricted Groups](https://meta.discourse.org/t/sso-and-restricted-groups/58098)
**Author:** [@Thor\_Mitchell](https://meta.discourse.org/u/Thor_Mitchell)\ **Replies:** 2\ **Last updated:** [March 1, 2017, 1:34pm UTC](https://meta.discourse.org/t/sso-and-restricted-groups/58098 "2017-03-01T13:34:21Z")
Apologies in advance if these questions and been covered before, and I failed to find the answers when searching. We’re looking to build a community amongst the users of our product using the Hosted Discourse offering. … --- ## [How to identify which plugin causes error](https://meta.discourse.org/t/how-to-identify-which-plugin-causes-error/58129)
**Author:** [@tophee](https://meta.discourse.org/u/tophee)\ **Replies:** 8\ **Last updated:** [March 1, 2017, 10:30am UTC](https://meta.discourse.org/t/how-to-identify-which-plugin-causes-error/58129 "2017-03-01T10:30:15Z")
My error log is repeatedly showing this error: TypeError: Cannot read property ‘on’ of undefined at https://forum.example.com/assets/plugin-third-party-79ea46991b76279d783d995c65d62ffb2f95ae7e68e0c79644ba01b7649d2a95.j… --- ## [Amazon Down? - S3 Image Uploads](https://meta.discourse.org/t/amazon-down-s3-image-uploads/58106)
**Author:** [@fearlessfrog](https://meta.discourse.org/u/fearlessfrog)\ **Replies:** 3\ **Last updated:** [March 1, 2017, 5:30am UTC](https://meta.discourse.org/t/amazon-down-s3-image-uploads/58106 "2017-03-01T05:30:35Z")
Had a report from a Discourse forum that image uploads had started to fail. It looks like a general Amazon (AWS) outage across the board at the moment, so a heads-up for that in-case anyone here comes looking. I couldn’… --- ## [Wordpress as SSO provider for Discourse and Discourse as SSO provider for WP](https://meta.discourse.org/t/wordpress-as-sso-provider-for-discourse-and-discourse-as-sso-provider-for-wp/57887)
**Author:** [@tophee](https://meta.discourse.org/u/tophee)\ **Replies:** 2\ **Last updated:** [February 28, 2017, 11:20pm UTC](https://meta.discourse.org/t/wordpress-as-sso-provider-for-discourse-and-discourse-as-sso-provider-for-wp/57887 "2017-02-28T23:20:42Z")
How about choosing between using Wordpress as SSO provider for Discourse and using Discourse as SSO provider for WP? My hunch is that if the discourse forum is the main reason why people need a login, then it makes sens… --- ## [How to disable a plugin when admin plugin page is not loading](https://meta.discourse.org/t/how-to-disable-a-plugin-when-admin-plugin-page-is-not-loading/58136)
**Author:** [@tophee](https://meta.discourse.org/u/tophee)\ **Replies:** 2\ **Last updated:** [February 28, 2017, 10:57pm UTC](https://meta.discourse.org/t/how-to-disable-a-plugin-when-admin-plugin-page-is-not-loading/58136 "2017-02-28T22:57:59Z")
After installing a couple of plugins, my admin plugins-page is no longer loading properly: Is there a way of disabling those plugins without uninstalling them via the app.yml and rebuilding the whole container? --- ## [Install Failed - email not configured](https://meta.discourse.org/t/install-failed-email-not-configured/27245)
**Author:** [@WaltGiroir](https://meta.discourse.org/u/WaltGiroir)\ **Replies:** 4\ **Last updated:** [February 28, 2017, 6:13pm UTC](https://meta.discourse.org/t/install-failed-email-not-configured/27245 "2017-02-28T18:13:25Z")
From clean version of Ubuntu 14.04 LTS, here is the error from the install Success. You can now start the database server using: /usr/lib/postgresql/9.3/bin/postgres -D /shared/postgres\_data or /usr/lib/postgr… --- ## [How are user titles generated?](https://meta.discourse.org/t/how-are-user-titles-generated/57792)
**Author:** [@tophee](https://meta.discourse.org/u/tophee)\ **Replies:** 13\ **Last updated:** [February 28, 2017, 2:13pm UTC](https://meta.discourse.org/t/how-are-user-titles-generated/57792 "2017-02-28T14:13:56Z")
Sorry if this is a very basic question but I could not find the answer on the forum: where do user titles come from apart from that Admins can set them manually for each user? --- ## [Translation missing for Reply](https://meta.discourse.org/t/translation-missing-for-reply/57945)
**Author:** [@Sylvain7](https://meta.discourse.org/u/Sylvain7)\ **Replies:** 6\ **Last updated:** [February 28, 2017, 12:00am UTC](https://meta.discourse.org/t/translation-missing-for-reply/57945 "2017-02-28T00:00:17Z")
Hi there, Since last update, the “Reply” button is not translated anymore. The others translations are working good. See below (french discourse) : --- ## [Can remove some messages, some not?](https://meta.discourse.org/t/can-remove-some-messages-some-not/58052)
**Author:** [@Silvanus](https://meta.discourse.org/u/Silvanus)\ **Replies:** 8\ **Last updated:** [February 27, 2017, 11:59pm UTC](https://meta.discourse.org/t/can-remove-some-messages-some-not/58052 "2017-02-27T23:59:06Z")
A user in my forum asked me a question and I don’t know the answer, so I’m asking here: Why can the user remove some of their messages and some not? The user gave me examples of both, and I checked. It was true. I thin… [Previous page](https://meta.discourse.org/c/support/6.md?page=842) [Next page](https://meta.discourse.org/c/support/6.md?page=844)