# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=844

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 845

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## [No email settings, only "Arguments -i"](https://meta.discourse.org/t/no-email-settings-only-arguments-i/57933)

<div class="topic-metadata">

**Author:** [@grodeska](https://meta.discourse.org/u/grodeska)\
**Replies:** 9\
**Last updated:** [February 27, 2017, 4:51pm UTC](https://meta.discourse.org/t/no-email-settings-only-arguments-i/57933 "2017-02-27T16:51:24Z")

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Hi all, Banging my head against an inexplicable (to me) problem which has arisen when moving off sandbox mailgun SMTP to a new domain. A few hours ago I switched the URL setting in app.yml to the new domain, and instal…

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## [Able to change user title text colour](https://meta.discourse.org/t/able-to-change-user-title-text-colour/57999)

<div class="topic-metadata">

**Author:** [@Thomas\_Ralph1](https://meta.discourse.org/u/Thomas_Ralph1)\
**Replies:** 3\
**Last updated:** [February 26, 2017, 11:23pm UTC](https://meta.discourse.org/t/able-to-change-user-title-text-colour/57999 "2017-02-26T23:23:49Z")

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Is there a way to change the colour of a user’s title underneath their name from the default colour to blue for example?

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## [Plugin could not be activated because it triggered a fatal error](https://meta.discourse.org/t/plugin-could-not-be-activated-because-it-triggered-a-fatal-error/52922)

<div class="topic-metadata">

**Author:** [@alefattorini](https://meta.discourse.org/u/alefattorini)\
**Replies:** 17\
**Last updated:** [February 26, 2017, 11:11pm UTC](https://meta.discourse.org/t/plugin-could-not-be-activated-because-it-triggered-a-fatal-error/52922 "2017-02-26T23:11:11Z")

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Hi folks, I installed and used the plugin until some weeks ago when during an update it break my blog :frowning: Deactivated and de-installed it now I can’t install it anymore public static function get\_options() { …

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## [Pepipost transactional email service](https://meta.discourse.org/t/pepipost-transactional-email-service/57984)

<div class="topic-metadata">

**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 2\
**Last updated:** [February 26, 2017, 7:17pm UTC](https://meta.discourse.org/t/pepipost-transactional-email-service/57984 "2017-02-26T19:17:57Z")

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We all know MailGun, SparkPost and others - but recently I stumbled into an alternative email service provider, that is suitable for a Discourse setup: Pepipost.com Note: I am not affiliated with them in any way They s…

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## [Fatal error activating the plugin (/lib/utilities.php on line 23)](https://meta.discourse.org/t/fatal-error-activating-the-plugin-lib-utilities-php-on-line-23/57988)

<div class="topic-metadata">

**Author:** [@Denki](https://meta.discourse.org/u/Denki)\
**Replies:** 2\
**Last updated:** [February 26, 2017, 5:27pm UTC](https://meta.discourse.org/t/fatal-error-activating-the-plugin-lib-utilities-php-on-line-23/57988 "2017-02-26T17:27:14Z")

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Hello, I’m the one who couldn’t use this plugin because couldn’t update cURL. I moved the wordpress installation to another host with updated cURL, and now when I activate the plugin I get this error: Fatal error: synt…

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## [Scroll Bar Jumps when Searching](https://meta.discourse.org/t/scroll-bar-jumps-when-searching/57969)

<div class="topic-metadata">

**Author:** [@Captain\_Ed](https://meta.discourse.org/u/Captain_Ed)\
**Replies:** 1\
**Last updated:** [February 26, 2017, 2:13am UTC](https://meta.discourse.org/t/scroll-bar-jumps-when-searching/57969 "2017-02-26T02:13:12Z")

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When I use the search function on any browser in iOS, the topic scroller jumps to about halfway through the topic, and wants to keep scrolling until it reaches the top of a topic if you continue typing in the search bar…

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## [Attachment filename not set on download](https://meta.discourse.org/t/attachment-filename-not-set-on-download/57871)

<div class="topic-metadata">

**Author:** [@iamphi](https://meta.discourse.org/u/iamphi)\
**Replies:** 4\
**Last updated:** [February 24, 2017, 10:11pm UTC](https://meta.discourse.org/t/attachment-filename-not-set-on-download/57871 "2017-02-24T22:11:54Z")

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Hello I authorized my own extension, made a new post and uploaded a test file of my extension and the download does not have the original filename. I also attached an txt file and that doesn’t download, but it opens in…

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## [How to uninstall/remove docker and discourse](https://meta.discourse.org/t/how-to-uninstall-remove-docker-and-discourse/26777)

<div class="topic-metadata">

**Author:** [@rnovino](https://meta.discourse.org/u/rnovino)\
**Replies:** 9\
**Last updated:** [February 24, 2017, 5:29pm UTC](https://meta.discourse.org/t/how-to-uninstall-remove-docker-and-discourse/26777 "2017-02-24T17:29:14Z")

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I need to reinstall all the package and files of the docker and discourse since I am having an issue with nginx how do I fully removed the file ?

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## [Install Discourse from Zip](https://meta.discourse.org/t/install-discourse-from-zip/57140)

<div class="topic-metadata">

**Author:** [@nishai](https://meta.discourse.org/u/nishai)\
**Replies:** 16\
**Last updated:** [February 24, 2017, 7:52pm UTC](https://meta.discourse.org/t/install-discourse-from-zip/57140 "2017-02-24T19:52:47Z")

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I have installed Discourse with Docker in AWS and now I have the need to install it in an area that doesn’t have access to the internet. Is there a way to install Discourse and docker through the zip files? I do have acc…

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## [Is there "Reply as new topic"?](https://meta.discourse.org/t/is-there-reply-as-new-topic/57901)

<div class="topic-metadata">

**Author:** [@Shrike](https://meta.discourse.org/u/Shrike)\
**Replies:** 4\
**Last updated:** [February 24, 2017, 3:45pm UTC](https://meta.discourse.org/t/is-there-reply-as-new-topic/57901 "2017-02-24T15:45:44Z")

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I read on https://www.sitepoint.com/community/t/discourse-cheat-sheet/733/1 that there’s operation “Reply as new topic” for post. But I can’t see such an operation in my setup. Is it some customization and non out-of-t…

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## [Discourse on CentOS 7.3](https://meta.discourse.org/t/discourse-on-centos-7-3/57851)

<div class="topic-metadata">

**Author:** [@napcok](https://meta.discourse.org/u/napcok)\
**Replies:** 3\
**Last updated:** [February 24, 2017, 5:30am UTC](https://meta.discourse.org/t/discourse-on-centos-7-3/57851 "2017-02-24T05:30:21Z")

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I’m running CentOS 7.3. When I try to bootstrap this happens: # docker -v Docker version 1.13.1, build 092cba3 # cat /etc/redhat-release CentOS Linux release 7.3.1611 (Core) # ./launcher bootstrap app FAILED --------…

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## [Gmail & other popular email services not receiving my email](https://meta.discourse.org/t/gmail-other-popular-email-services-not-receiving-my-email/57873)

<div class="topic-metadata">

**Author:** [@Kimberly\_Boynton](https://meta.discourse.org/u/Kimberly_Boynton)\
**Replies:** 6\
**Last updated:** [February 24, 2017, 4:22am UTC](https://meta.discourse.org/t/gmail-other-popular-email-services-not-receiving-my-email/57873 "2017-02-24T04:22:00Z")

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DISCOURSE\_SMTP\_ADDRESS: mail.domain.com # required DISCOURSE\_SMTP\_PORT: 587 # (optional, default 587) DISCOURSE\_SMTP\_USER\_NAME: login # required #DISCOURSE\_SMTP\_PASSWORD: pw …

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## [Install the docker version with a remote postgresql](https://meta.discourse.org/t/install-the-docker-version-with-a-remote-postgresql/46329)

<div class="topic-metadata">

**Author:** [@Bertrand\_Bellenot](https://meta.discourse.org/u/Bertrand_Bellenot)\
**Replies:** 8\
**Last updated:** [February 23, 2017, 10:01pm UTC](https://meta.discourse.org/t/install-the-docker-version-with-a-remote-postgresql/46329 "2017-02-23T22:01:39Z")

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Hello, We are migrating our phpbb3 forum to discourse (yeah!) So I’m trying to install (configure) a standard discourse (docker version) with a remote postgresql server (centrally provided by IT, for which I don’t have…

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## [iOS: "Save" button concealed when editing first post](https://meta.discourse.org/t/ios-save-button-concealed-when-editing-first-post/57722)

<div class="topic-metadata">

**Author:** [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)\
**Replies:** 8\
**Last updated:** [February 23, 2017, 9:37am UTC](https://meta.discourse.org/t/ios-save-button-concealed-when-editing-first-post/57722 "2017-02-23T09:37:12Z")

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The save button is concealed when trying to edit a post: iOS10, iPhone 7, Safari Think it’s been like this for a while and I work around by hitting “Done” on the keyboard then clicking the button. I worry that new u…

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## [Occasional page loads with no post content due to plugins](https://meta.discourse.org/t/occasional-page-loads-with-no-post-content-due-to-plugins/57793)

<div class="topic-metadata">

**Author:** [@JagWaugh](https://meta.discourse.org/u/JagWaugh)\
**Replies:** 7\
**Last updated:** [February 23, 2017, 8:47am UTC](https://meta.discourse.org/t/occasional-page-loads-with-no-post-content-due-to-plugins/57793 "2017-02-23T08:47:03Z")

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Not sure if this is a bug or not. Since we updated to v1.8.0.beta5 +68 we’ve been seeing some occasional failures to load new posts. So far all I can say is: It happens with new posts only. It seems to happen when yo…

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## [Err\_too\_many\_redirects](https://meta.discourse.org/t/err-too-many-redirects/57588)

<div class="topic-metadata">

**Author:** [@barreeeiroo](https://meta.discourse.org/u/barreeeiroo)\
**Replies:** 5\
**Last updated:** [February 23, 2017, 8:19am UTC](https://meta.discourse.org/t/err-too-many-redirects/57588 "2017-02-23T08:19:15Z")

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Hello I’m getting the error ERR\_TOO\_MANY\_REDIRECTS after installing Discourse on my machine. I tried to delete and reinstall completly from 0, but the error stills appearing. Apache is working fine (I’ve just installed …

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## [Discourse Wordpress plugin SSO wishlist](https://meta.discourse.org/t/discourse-wordpress-plugin-sso-wishlist/57797)

<div class="topic-metadata">

**Author:** [@JagWaugh](https://meta.discourse.org/u/JagWaugh)\
**Replies:** 3\
**Last updated:** [February 22, 2017, 11:23pm UTC](https://meta.discourse.org/t/discourse-wordpress-plugin-sso-wishlist/57797 "2017-02-22T23:23:18Z")

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Our aim is to use Wordpress as a repository for static content such as photo and file libraries, and photo essays. We have a load of old static content which we wish to host on the Wordpress site, and our “For Sale/Wante…

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## [cURL error 35 when trying to connect](https://meta.discourse.org/t/curl-error-35-when-trying-to-connect/57804)

<div class="topic-metadata">

**Author:** [@Denki](https://meta.discourse.org/u/Denki)\
**Replies:** 14\
**Last updated:** [February 22, 2017, 8:39pm UTC](https://meta.discourse.org/t/curl-error-35-when-trying-to-connect/57804 "2017-02-22T20:39:22Z")

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Hello, After configuring correctly the plugin to connect to my discourse installation, I get the dreaded “You are not connected to a Discourse forum. Please check your settings for ‘Discourse URL’, ‘API Key’, and ‘Publi…

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## [Accessing Facebook account specific details for Discourse user](https://meta.discourse.org/t/accessing-facebook-account-specific-details-for-discourse-user/50074)

<div class="topic-metadata">

**Author:** [@chitale\_prasad](https://meta.discourse.org/u/chitale_prasad)\
**Replies:** 6\
**Last updated:** [February 22, 2017, 6:56pm UTC](https://meta.discourse.org/t/accessing-facebook-account-specific-details-for-discourse-user/50074 "2017-02-22T18:56:37Z")

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I have configured Facebook and Google for SSO. My users are able to login to discourse using her Facebook or Google account. I will now like to access Facebook/Google account details of the created discourse user such as…

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## [Issues with an Azure install (need to configure inbound ports)](https://meta.discourse.org/t/issues-with-an-azure-install-need-to-configure-inbound-ports/51614)

<div class="topic-metadata">

**Author:** [@daveisbludging](https://meta.discourse.org/u/daveisbludging)\
**Replies:** 16\
**Last updated:** [February 22, 2017, 6:24pm UTC](https://meta.discourse.org/t/issues-with-an-azure-install-need-to-configure-inbound-ports/51614 "2017-02-22T18:24:47Z")

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I’ve just installed Discourse onto an Azure Ubuntu server using the 30 minute install guide. When it finished the web site hadn’t started. I than ran ./launcher start and got the error: Config file was not found, ensu…

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## [Capitalize a tag in the UI](https://meta.discourse.org/t/capitalize-a-tag-in-the-ui/57756)

<div class="topic-metadata">

**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Replies:** 10\
**Last updated:** [February 22, 2017, 4:24pm UTC](https://meta.discourse.org/t/capitalize-a-tag-in-the-ui/57756 "2017-02-22T16:24:55Z")

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The company I currently work for capitalizes its name in a unique way (capital in the middle). On our Discourse site, we have a tag that we’d like to use the same capitalization. I understand Discourse lowercases all t…

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## [Bundle install - Could not locate Gemfile or .bundle/ directory](https://meta.discourse.org/t/bundle-install-could-not-locate-gemfile-or-bundle-directory/41292)

<div class="topic-metadata">

**Author:** [@JimmyX](https://meta.discourse.org/u/JimmyX)\
**Replies:** 8\
**Last updated:** [February 21, 2017, 10:11pm UTC](https://meta.discourse.org/t/bundle-install-could-not-locate-gemfile-or-bundle-directory/41292 "2017-02-21T22:11:39Z")

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I am installing on Fedora 23. I downloaded VirtualBox and then followed this tutorial (but for Unix) I can SSH into the vagrant OK. Then “cd /vagrant” works OK. “bundle install” gives the error “Could not locate Gemf…

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## [Confusion about the email server before installing discourse](https://meta.discourse.org/t/confusion-about-the-email-server-before-installing-discourse/57644)

<div class="topic-metadata">

**Author:** [@mercadocapote](https://meta.discourse.org/u/mercadocapote)\
**Replies:** 4\
**Last updated:** [February 21, 2017, 6:24pm UTC](https://meta.discourse.org/t/confusion-about-the-email-server-before-installing-discourse/57644 "2017-02-21T18:24:49Z")

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Hello Discourse Community, I have been trying to set up discourse and so far I have been unable to do so. I am not a computer person. I tried using Mailgun AND Sparkpost. I have been unable to verify my sending domains.…

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## [Pinned topics gone](https://meta.discourse.org/t/pinned-topics-gone/41973)

<div class="topic-metadata">

**Author:** [@sebastianh](https://meta.discourse.org/u/sebastianh)\
**Replies:** 5\
**Last updated:** [February 21, 2017, 3:52pm UTC](https://meta.discourse.org/t/pinned-topics-gone/41973 "2017-02-21T15:52:12Z")

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So before 1.5 I had something like But now they’re gone and I have no idea how to bring them back. If I am logged out, I can see them. There are two settings hidden in Discourse about auto-unpinning or something, I d…

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## [1 to 1 PM vs Group Messaging](https://meta.discourse.org/t/1-to-1-pm-vs-group-messaging/41359)

<div class="topic-metadata">

**Author:** [@gingerman](https://meta.discourse.org/u/gingerman)\
**Replies:** 8\
**Last updated:** [February 20, 2017, 11:18pm UTC](https://meta.discourse.org/t/1-to-1-pm-vs-group-messaging/41359 "2017-02-20T23:18:17Z")

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Is there a way to completely block 1 to 1 PM for users but only allow Group Messaging with admin (for private email support)

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## [Upgrade from 1.7.0 beta 5 to beta 7 failed. Postgresql error](https://meta.discourse.org/t/upgrade-from-1-7-0-beta-5-to-beta-7-failed-postgresql-error/53020)

<div class="topic-metadata">

**Author:** [@dax](https://meta.discourse.org/u/dax)\
**Replies:** 6\
**Last updated:** [February 20, 2017, 11:16pm UTC](https://meta.discourse.org/t/upgrade-from-1-7-0-beta-5-to-beta-7-failed-postgresql-error/53020 "2017-02-20T23:16:39Z")

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It seems that we have postgresql 9.3 instead 9.5. Removing postgresql-contrib-9.5 (9.5.5-1.pgdg16.04+1) ... update-alternatives: warning: forcing reinstallation of alternative /usr/share/postgresql/9.5/man/man1/postmast…

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## ["ignoring file '50unattended-upgrades.wcf-dist' in directory '/etc/apt/apt.conmf.d/' as it has an invalid filename extension](https://meta.discourse.org/t/ignoring-file-50unattended-upgrades-wcf-dist-in-directory-etc-apt-apt-conmf-d-as-it-has-an-invalid-filename-extension/57650)

<div class="topic-metadata">

**Author:** [@zcalbrecht](https://meta.discourse.org/u/zcalbrecht)\
**Replies:** 18\
**Last updated:** [February 20, 2017, 10:40pm UTC](https://meta.discourse.org/t/ignoring-file-50unattended-upgrades-wcf-dist-in-directory-etc-apt-apt-conmf-d-as-it-has-an-invalid-filename-extension/57650 "2017-02-20T22:40:16Z")

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The forum is down and when I try to upgrade docker I get this error: ./launcher rebuild app doesn’t work, as it was what made the forum go down in the first place (maybe a bad upgrade procedure?). I’m afraid the dock…

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## [How to block a spam attack?](https://meta.discourse.org/t/how-to-block-a-spam-attack/31255)

<div class="topic-metadata">

**Author:** [@CamilleRoux](https://meta.discourse.org/u/CamilleRoux)\
**Replies:** 9\
**Last updated:** [February 20, 2017, 6:46pm UTC](https://meta.discourse.org/t/how-to-block-a-spam-attack/31255 "2017-02-20T18:46:32Z")

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Hi, Since this morning, my Discourse is under a spam attack. They create a new account and post 5 messages. I delete the spammer each time, but since they continue to create new accounts, I don’t know what to do. Here…

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## [Upgraded last night and login button no longer works](https://meta.discourse.org/t/upgraded-last-night-and-login-button-no-longer-works/57674)

<div class="topic-metadata">

**Author:** [@bholst](https://meta.discourse.org/u/bholst)\
**Replies:** 4\
**Last updated:** [February 20, 2017, 4:55pm UTC](https://meta.discourse.org/t/upgraded-last-night-and-login-button-no-longer-works/57674 "2017-02-20T16:55:41Z")

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I have an urgent issue. I did the most recent upgrade last night and discovered this morning that the login button is no longer working. I can’t even log in as the admin to disable plugins, etc. I’m still fairly new to …

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## [FATAL: the database system is starting up](https://meta.discourse.org/t/fatal-the-database-system-is-starting-up/52806)

<div class="topic-metadata">

**Author:** [@zsero](https://meta.discourse.org/u/zsero)\
**Replies:** 8\
**Last updated:** [February 20, 2017, 4:39pm UTC](https://meta.discourse.org/t/fatal-the-database-system-is-starting-up/52806 "2017-02-20T16:39:12Z")

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I’m getting this on a pure Ubuntu 14.04 LTS host, discourse: stable, when running ./launcher rebuild app. A week ago the same rebuild was working OK, and I didn’t change anything. Ensuring launcher is up to date Fetchin…

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