# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=845

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 846

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## [1 million Topics - Takes millions of days to get indexed without Sitemap in Robots](https://meta.discourse.org/t/1-million-topics-takes-millions-of-days-to-get-indexed-without-sitemap-in-robots/57234)

<div class="topic-metadata">

**Author:** [@veer](https://meta.discourse.org/u/veer)\
**Replies:** 3\
**Last updated:** [February 20, 2017, 4:21pm UTC](https://meta.discourse.org/t/1-million-topics-takes-millions-of-days-to-get-indexed-without-sitemap-in-robots/57234 "2017-02-20T16:21:29Z")

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I recently merged my multiple bbpress forums in a single Discourse Forum, Google is indexing it very very slow. It can not go very deep. From one month i am getting 200 pages per day get indexed, while usually a new con…

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## [Issue with badge translate](https://meta.discourse.org/t/issue-with-badge-translate/57518)

<div class="topic-metadata">

**Author:** [@YesYesiAmKamil](https://meta.discourse.org/u/YesYesiAmKamil)\
**Replies:** 32\
**Last updated:** [February 20, 2017, 1:57pm UTC](https://meta.discourse.org/t/issue-with-badge-translate/57518 "2017-02-20T13:57:12Z")

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Hi! I’m trying to add image to default badge but after that i cannot translate the name of that badge through the translate tool: i’m changing the name, but nothing happens. Is it normal?

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## [Update took quite long due to Vacuum](https://meta.discourse.org/t/update-took-quite-long-due-to-vacuum/56203)

<div class="topic-metadata">

**Author:** [@rsoutar](https://meta.discourse.org/u/rsoutar)\
**Replies:** 7\
**Last updated:** [February 20, 2017, 1:09am UTC](https://meta.discourse.org/t/update-took-quite-long-due-to-vacuum/56203 "2017-02-20T01:09:07Z")

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Hi, I was running an update using ./launcher rebuild app But it stuck at 156:M 23 Jan 10:19:31.078 \* 10 changes in 300 seconds. Saving... 156:M 23 Jan 10:19:31.081 \* Background saving started by pid 3150 3150:C 23 Jan 1…

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## [Options with SSO with another custom application](https://meta.discourse.org/t/options-with-sso-with-another-custom-application/57617)

<div class="topic-metadata">

**Author:** [@rubydoob](https://meta.discourse.org/u/rubydoob)\
**Replies:** 1\
**Last updated:** [February 19, 2017, 3:06pm UTC](https://meta.discourse.org/t/options-with-sso-with-another-custom-application/57617 "2017-02-19T15:06:26Z")

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Say I have a custom rails app on a domain like www.example.com and my discourse install at forums.example.com When users create accounts on my custom application and login, what options do I have to auto-create a discou…

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## [Inviting groups to topics \[looking for help\]](https://meta.discourse.org/t/inviting-groups-to-topics-looking-for-help/57511)

<div class="topic-metadata">

**Author:** [@David\_Thompson](https://meta.discourse.org/u/David_Thompson)\
**Replies:** 10\
**Last updated:** [February 18, 2017, 9:15pm UTC](https://meta.discourse.org/t/inviting-groups-to-topics-looking-for-help/57511 "2017-02-18T21:15:49Z")

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Our forum moderators determined that they’d rather have the community invite the ‘moderators’ group to a topic that needs attention as opposed to creating a post, and using @moderators. However, this is the error messag…

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## [General dissapear when uncategorized](https://meta.discourse.org/t/general-dissapear-when-uncategorized/57592)

<div class="topic-metadata">

**Author:** [@zbor](https://meta.discourse.org/u/zbor)\
**Replies:** 8\
**Last updated:** [February 18, 2017, 7:14pm UTC](https://meta.discourse.org/t/general-dissapear-when-uncategorized/57592 "2017-02-18T19:14:02Z")

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I would like all topics to have category. So if I choose allow uncategorized topics then general will disapear but also I can’t create category named General. How to make General category to all uncategorized topics? …

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## [When I enabled CDN all my Emoji broke](https://meta.discourse.org/t/when-i-enabled-cdn-all-my-emoji-broke/57584)

<div class="topic-metadata">

**Author:** [@sdd](https://meta.discourse.org/u/sdd)\
**Replies:** 2\
**Last updated:** [February 18, 2017, 2:03pm UTC](https://meta.discourse.org/t/when-i-enabled-cdn-all-my-emoji-broke/57584 "2017-02-18T14:03:47Z")

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BUG: Enable CDN, :smiley: all emoji url will use https:// my cdn not have SSL, so unable to display emoji.

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## [40 Fatals and 7 Errors in recent logs](https://meta.discourse.org/t/40-fatals-and-7-errors-in-recent-logs/57462)

<div class="topic-metadata">

**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Replies:** 12\
**Last updated:** [February 17, 2017, 10:47pm UTC](https://meta.discourse.org/t/40-fatals-and-7-errors-in-recent-logs/57462 "2017-02-17T22:47:11Z")

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After seeing Discourse exhibit some odd behavior, we’ve been watching it closer lately. Noticed 3 errors in the logs, hoping someone might be able to shed some light on them. #1 (Error), 4 occurrences: Message (4 copi…

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## [Customized header link target attribute being ignored](https://meta.discourse.org/t/customized-header-link-target-attribute-being-ignored/57380)

<div class="topic-metadata">

**Author:** [@greg\_r](https://meta.discourse.org/u/greg_r)\
**Replies:** 8\
**Last updated:** [February 17, 2017, 10:06pm UTC](https://meta.discourse.org/t/customized-header-link-target-attribute-being-ignored/57380 "2017-02-17T22:06:12Z")

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I’ve tried a few dozen searches and can’t find an answer to this question so hopefully I haven’t just done a really poor job of searching. I have customized the header of my Discourse install with a link to another site…

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## [Where to set DNS Configuration?](https://meta.discourse.org/t/where-to-set-dns-configuration/57530)

<div class="topic-metadata">

**Author:** [@Gina\_Patterson](https://meta.discourse.org/u/Gina_Patterson)\
**Replies:** 2\
**Last updated:** [February 17, 2017, 8:37am UTC](https://meta.discourse.org/t/where-to-set-dns-configuration/57530 "2017-02-17T08:37:23Z")

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Got Discourse installed (yay me!) at http://107.170.201.40/. How do I get it to come up at http://discourse.bite-nutrition.com/ ? I know I have to do something with my DNS settings but I don’t know what/where to do that. …

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## [Installation on bluehost cloud server?](https://meta.discourse.org/t/installation-on-bluehost-cloud-server/57487)

<div class="topic-metadata">

**Author:** [@Gina\_Patterson](https://meta.discourse.org/u/Gina_Patterson)\
**Replies:** 9\
**Last updated:** [February 17, 2017, 3:09am UTC](https://meta.discourse.org/t/installation-on-bluehost-cloud-server/57487 "2017-02-17T03:09:14Z")

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I currently have a shared hosting account with Bluehost. I’d like to install Discourse, and understand I need at least the VPN account: Is a Bluehost Cloud account an option? http://cloud.bluehost.com/products/cloud…

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## [Bug with Numbered list](https://meta.discourse.org/t/bug-with-numbered-list/57497)

<div class="topic-metadata">

**Author:** [@zbor](https://meta.discourse.org/u/zbor)\
**Replies:** 4\
**Last updated:** [February 16, 2017, 9:37pm UTC](https://meta.discourse.org/t/bug-with-numbered-list/57497 "2017-02-16T21:37:48Z")

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When the list is Numbered it’s fine. Number one Number two Number three But as soon you have some comments in between list then it resets numbers, no matter what you write. Number four Some text here Number five …

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## [Missing English Translation Bug](https://meta.discourse.org/t/missing-english-translation-bug/57442)

<div class="topic-metadata">

**Author:** [@paul\_hint](https://meta.discourse.org/u/paul_hint)\
**Replies:** 19\
**Last updated:** [February 16, 2017, 6:55pm UTC](https://meta.discourse.org/t/missing-english-translation-bug/57442 "2017-02-16T18:55:32Z")

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I’m getting a weird error this morning where all system text is saying “missing english translation”. Really confused since english is supposed to be the fallback translation. I rebuilt the app and it’s still happening. …

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## [How to upload files in root directory?](https://meta.discourse.org/t/how-to-upload-files-in-root-directory/48388)

<div class="topic-metadata">

**Author:** [@SMT](https://meta.discourse.org/u/SMT)\
**Replies:** 7\
**Last updated:** [February 16, 2017, 5:06pm UTC](https://meta.discourse.org/t/how-to-upload-files-in-root-directory/48388 "2017-02-16T17:06:50Z")

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Hi, I am trying to integrate onesignal push notifications with discourse and it requires to upload some SDK files in root directory - Link. Can anyone guide me on how to upload these files in root directory?

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## [Admin : Top Referrers Headings Issue](https://meta.discourse.org/t/admin-top-referrers-headings-issue/57480)

<div class="topic-metadata">

**Author:** [@RobMeade](https://meta.discourse.org/u/RobMeade)\
**Replies:** 1\
**Last updated:** [February 16, 2017, 2:59pm UTC](https://meta.discourse.org/t/admin-top-referrers-headings-issue/57480 "2017-02-16T14:59:04Z")

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Hi, I think there is perhaps a minor issue with the above, screenshot to demonstrate; I’m guessing the two zeros should be words? Kind regards Rob

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## [Optimal image size for a category heading](https://meta.discourse.org/t/optimal-image-size-for-a-category-heading/57473)

<div class="topic-metadata">

**Author:** [@mattdamod](https://meta.discourse.org/u/mattdamod)\
**Replies:** 2\
**Last updated:** [February 16, 2017, 12:49pm UTC](https://meta.discourse.org/t/optimal-image-size-for-a-category-heading/57473 "2017-02-16T12:49:46Z")

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Hi, all :slight\_smile: I am designing a new topic and I want to use an image for the header of the category. There are two questions to this… I’d like to include the name of the category in the image, this would mean…

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## [/users/by-external/ not working](https://meta.discourse.org/t/users-by-external-not-working/57401)

<div class="topic-metadata">

**Author:** [@Biarity](https://meta.discourse.org/u/Biarity)\
**Replies:** 8\
**Last updated:** [February 15, 2017, 8:18am UTC](https://meta.discourse.org/t/users-by-external-not-working/57401 "2017-02-15T08:18:36Z")

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This route doesn’t seem to be working: /users/by-external/:external-id It’s essential when using Disocurse as an SSO provider since you need to know the usernames of a user, given their external\_id. (And since usernam…

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## [Forbid words in title but not in body text](https://meta.discourse.org/t/forbid-words-in-title-but-not-in-body-text/57370)

<div class="topic-metadata">

**Author:** [@zbor](https://meta.discourse.org/u/zbor)\
**Replies:** 6\
**Last updated:** [February 14, 2017, 9:17pm UTC](https://meta.discourse.org/t/forbid-words-in-title-but-not-in-body-text/57370 "2017-02-14T21:17:34Z")

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Is it possible to forbid word only in title? I could set it to censored words and it’s fine. But same word in text body is overwritten with \*

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## [Adding Adsense to header/footer as custom html](https://meta.discourse.org/t/adding-adsense-to-header-footer-as-custom-html/57334)

<div class="topic-metadata">

**Author:** [@lt100](https://meta.discourse.org/u/lt100)\
**Replies:** 1\
**Last updated:** [February 14, 2017, 8:01pm UTC](https://meta.discourse.org/t/adding-adsense-to-header-footer-as-custom-html/57334 "2017-02-14T20:01:29Z")

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I’m trying to add Adsense code to both the header and the footer in Admin panel - CSS/HTML, but ads won’t show, and I have no idea why (the code works by itself when not embedded). Maybe it has something to do with the …

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## [Embedding with logins. Iframe too small?](https://meta.discourse.org/t/embedding-with-logins-iframe-too-small/57327)

<div class="topic-metadata">

**Author:** [@Michael321](https://meta.discourse.org/u/Michael321)\
**Replies:** 4\
**Last updated:** [February 14, 2017, 2:55am UTC](https://meta.discourse.org/t/embedding-with-logins-iframe-too-small/57327 "2017-02-14T02:55:02Z")

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I’m having an issue with embedded comments. The iframe embeds ok and connects to the discourse site. Discourse forward to my app for login, but the iframe is too small to show the login form. Is this something I need …

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## [\[solved\] Error Embedding](https://meta.discourse.org/t/solved-error-embedding/57276)

<div class="topic-metadata">

**Author:** [@Michael321](https://meta.discourse.org/u/Michael321)\
**Replies:** 4\
**Last updated:** [February 13, 2017, 4:37pm UTC](https://meta.discourse.org/t/solved-error-embedding/57276 "2017-02-13T16:37:04Z")

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Hi, similar to this post, I’m getting errors embedding comments in a static site: https://bigsmall.io/articles/action-brands-are-important-urgent-credible/ In the browser console, I it says “Loading Discussion”, then “…

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## [No longer seeing .../finish-installation/register](https://meta.discourse.org/t/no-longer-seeing-finish-installation-register/56951)

<div class="topic-metadata">

**Author:** [@tophee](https://meta.discourse.org/u/tophee)\
**Replies:** 4\
**Last updated:** [February 13, 2017, 3:55pm UTC](https://meta.discourse.org/t/no-longer-seeing-finish-installation-register/56951 "2017-02-13T15:55:42Z")

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I installed discourse yesterday but stopped the process at the …/finish-installation/register screen because I wanted to go ahead and install wordpress first. Today I wanted to come back to disourse and finish the instal…

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## [Installed without error but site wont come up](https://meta.discourse.org/t/installed-without-error-but-site-wont-come-up/57277)

<div class="topic-metadata">

**Author:** [@rhotimee](https://meta.discourse.org/u/rhotimee)\
**Replies:** 12\
**Last updated:** [February 13, 2017, 9:27am UTC](https://meta.discourse.org/t/installed-without-error-but-site-wont-come-up/57277 "2017-02-13T09:27:08Z")

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Discourse was installed without error, but the browser displays : This site can’t provide a secure connection. I think its Lets Encrypt thats causing this. How can i rectify this issue ?

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## [Reinstate Staff Category](https://meta.discourse.org/t/reinstate-staff-category/52232)

<div class="topic-metadata">

**Author:** [@lxk](https://meta.discourse.org/u/lxk)\
**Replies:** 2\
**Last updated:** [February 12, 2017, 5:05pm UTC](https://meta.discourse.org/t/reinstate-staff-category/52232 "2017-02-12T17:05:25Z")

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Short and silly, our staff category was deleted a while ago, is there any (non backup) way to restore this or manually re-create? Can I squeeze the tables back in from a vanilla backup? The automated nginx reports have …

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## [Setting up a cluster?](https://meta.discourse.org/t/setting-up-a-cluster/23032)

<div class="topic-metadata">

**Author:** [@yanosz](https://meta.discourse.org/u/yanosz)\
**Replies:** 4\
**Last updated:** [February 12, 2017, 5:42am UTC](https://meta.discourse.org/t/setting-up-a-cluster/23032 "2017-02-12T05:42:39Z")

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Hei folks, I’d like to setup a cluster (two nodes running discourse) for high availibitly and load balancing. How do setup such a cluster? Thanks, Jan

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## [JSON link array does not match link order in post](https://meta.discourse.org/t/json-link-array-does-not-match-link-order-in-post/57205)

<div class="topic-metadata">

**Author:** [@samnazarko](https://meta.discourse.org/u/samnazarko)\
**Replies:** 4\
**Last updated:** [February 12, 2017, 3:36am UTC](https://meta.discourse.org/t/json-link-array-does-not-match-link-order-in-post/57205 "2017-02-12T03:36:47Z")

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Hello We are using Discourse to power our Wiki. It’s been working pretty well. Since updating to 1.7 we’ve run in to a slight snag. It seems that the ordering of the links to other Wiki pages is not necessarily respecte…

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## [How should Discourse System Market itself?](https://meta.discourse.org/t/how-should-discourse-system-market-itself/57221)

<div class="topic-metadata">

**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 11\
**Last updated:** [February 11, 2017, 3:24am UTC](https://meta.discourse.org/t/how-should-discourse-system-market-itself/57221 "2017-02-11T03:24:45Z")

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It seems that someone is trying to popularize the forums based on discourse. What’s this company? Who is marketing?

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## [Email not sending out after installation. I need help please](https://meta.discourse.org/t/email-not-sending-out-after-installation-i-need-help-please/57211)

<div class="topic-metadata">

**Author:** [@elmurph](https://meta.discourse.org/u/elmurph)\
**Replies:** 17\
**Last updated:** [February 10, 2017, 11:23pm UTC](https://meta.discourse.org/t/email-not-sending-out-after-installation-i-need-help-please/57211 "2017-02-10T23:23:46Z")

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I think I have just reached my highest level of frustration with configuring mailgun :frowning:. Please I need help. This is my problem: I installed discourse successfully after several failed attempt with configuring …

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## [Vanilla2 Import - no avatars, no pdf attachments](https://meta.discourse.org/t/vanilla2-import-no-avatars-no-pdf-attachments/35650)

<div class="topic-metadata">

**Author:** [@buzzdev](https://meta.discourse.org/u/buzzdev)\
**Replies:** 4\
**Last updated:** [February 9, 2017, 3:29am UTC](https://meta.discourse.org/t/vanilla2-import-no-avatars-no-pdf-attachments/35650 "2017-02-09T03:29:32Z")

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Hello Discourse, i’ve imported my existing Vanilla2 forum using the Vanilla2export.php and RAILS\_ENV=production ruby script/import\_scripts/vanilla.rb /shared/export.csv However user avatars and attachments were not …

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## [I can't use a 3 character title](https://meta.discourse.org/t/i-cant-use-a-3-character-title/57145)

<div class="topic-metadata">

**Author:** [@dmitry\_fedyuk](https://meta.discourse.org/u/dmitry_fedyuk)\
**Replies:** 2\
**Last updated:** [February 9, 2017, 12:04am UTC](https://meta.discourse.org/t/i-cant-use-a-3-character-title/57145 "2017-02-09T00:04:43Z")

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