# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=846

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 847

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## [Suddenly all CDN links are https rather than http, what happened?](https://meta.discourse.org/t/suddenly-all-cdn-links-are-https-rather-than-http-what-happened/56015)

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**Author:** [@snakeninny](https://meta.discourse.org/u/snakeninny)\
**Replies:** 17\
**Last updated:** [February 8, 2017, 6:05pm UTC](https://meta.discourse.org/t/suddenly-all-cdn-links-are-https-rather-than-http-what-happened/56015 "2017-02-08T18:05:06Z")

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Hi, I have no idea when this happened but I guess it was after some upgrade, all uploaded images were no longer http but https. I’ve talked to my CDN ISP but they said it was discourse that made the change. Is that so?…

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## [Adding a tag in bulk without erasing existing tags](https://meta.discourse.org/t/adding-a-tag-in-bulk-without-erasing-existing-tags/50709)

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**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 2\
**Last updated:** [February 8, 2017, 5:57pm UTC](https://meta.discourse.org/t/adding-a-tag-in-bulk-without-erasing-existing-tags/50709 "2017-02-08T17:57:19Z")

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I need to add a tag in bulk without erasing existing tags. I’m aware of the current limitations: Is there a Ruby/console solution? All the topics belong to the “Events/Conf 2016” sub-category and I want to tag them wi…

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## [Setting up discourse on my own](https://meta.discourse.org/t/setting-up-discourse-on-my-own/57134)

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**Author:** [@Thomas\_Ralph1](https://meta.discourse.org/u/Thomas_Ralph1)\
**Replies:** 7\
**Last updated:** [February 8, 2017, 5:35pm UTC](https://meta.discourse.org/t/setting-up-discourse-on-my-own/57134 "2017-02-08T17:35:39Z")

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Hi on Saturday I will be setting up discourse on my own through OceanDrop. I need some advice on setting it up. Also how do I create a mail server. (I have looked through the tutorials and still have no clue) Thanks Th…

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## [Reset user password by Admin](https://meta.discourse.org/t/reset-user-password-by-admin/56987)

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**Author:** [@RahulSharma](https://meta.discourse.org/u/RahulSharma)\
**Replies:** 8\
**Last updated:** [February 7, 2017, 5:26am UTC](https://meta.discourse.org/t/reset-user-password-by-admin/56987 "2017-02-07T05:26:50Z")

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Hello, I have had an issue with a user and he is unable to reset his password due to some mail issues. I wanted to reset his password or email from admin section but I don’t find the option. Kindly let me know how to so…

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## [I Have an Issue With Swap File (2GB) During Installation](https://meta.discourse.org/t/i-have-an-issue-with-swap-file-2gb-during-installation/57028)

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**Author:** [@elmurph](https://meta.discourse.org/u/elmurph)\
**Replies:** 8\
**Last updated:** [February 7, 2017, 3:28am UTC](https://meta.discourse.org/t/i-have-an-issue-with-swap-file-2gb-during-installation/57028 "2017-02-07T03:28:35Z")

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Hello, I am currently having issues with the last step of discourse installation. I got this reply from my from ssh client while trying to enter " ./discourse-setup" Please what should I do?

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## [Why is overlay2 not supported in launcher?](https://meta.discourse.org/t/why-is-overlay2-not-supported-in-launcher/56862)

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**Author:** [@Lutz](https://meta.discourse.org/u/Lutz)\
**Replies:** 3\
**Last updated:** [February 6, 2017, 2:57pm UTC](https://meta.discourse.org/t/why-is-overlay2-not-supported-in-launcher/56862 "2017-02-06T14:57:56Z")

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In my opinion, the code in the launcher should be if ! $docker\_path info 2\> /dev/null | egrep -q '^Storage Driver: (aufs|btrfs|zfs|overlay|overlay2)$'; then and not if ! $docker\_path info 2\> /dev/null | egrep -q '^Stor…

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## [CSS Problem with image resizing on large image uploads](https://meta.discourse.org/t/css-problem-with-image-resizing-on-large-image-uploads/56947)

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**Author:** [@mitchellk](https://meta.discourse.org/u/mitchellk)\
**Replies:** 2\
**Last updated:** [February 6, 2017, 12:04pm UTC](https://meta.discourse.org/t/css-problem-with-image-resizing-on-large-image-uploads/56947 "2017-02-06T12:04:06Z")

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I had this fixed but then broke it somehow, can someone perhaps see if they can spot where in CSS I can get images uploaded that are over 1400px in width to auto size and not be cut off. I had this in CSS which worked 1…

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## [Getting an error 502 trying to use the anonymize user feature](https://meta.discourse.org/t/getting-an-error-502-trying-to-use-the-anonymize-user-feature/56518)

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**Author:** [@skozz](https://meta.discourse.org/u/skozz)\
**Replies:** 10\
**Last updated:** [February 6, 2017, 9:15am UTC](https://meta.discourse.org/t/getting-an-error-502-trying-to-use-the-anonymize-user-feature/56518 "2017-02-06T09:15:45Z")

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I’m receiving a 502 error using the anonymize user feature I’m running Discourse over DigitalOcean + Docker (using the DO application installer) Thank you!

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## [Benchmarks: VPS vs dedicated/bare metal?](https://meta.discourse.org/t/benchmarks-vps-vs-dedicated-bare-metal/56908)

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**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 4\
**Last updated:** [February 6, 2017, 6:53am UTC](https://meta.discourse.org/t/benchmarks-vps-vs-dedicated-bare-metal/56908 "2017-02-06T06:53:03Z")

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Lately I have been planning one potential Discourse case, where big resources will be needed. I am well aware of the benefits in virtualization, but for this particular case I find a dedicated server an interesting optio…

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## [Issue with mail after install](https://meta.discourse.org/t/issue-with-mail-after-install/56930)

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**Author:** [@chagara](https://meta.discourse.org/u/chagara)\
**Replies:** 5\
**Last updated:** [February 6, 2017, 12:52am UTC](https://meta.discourse.org/t/issue-with-mail-after-install/56930 "2017-02-06T00:52:47Z")

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Hello, I just installed discourse in DO and I’m having issues sending email: This is what I see in the logs: Processing by Admin::EmailController#index as JSON Parameters: {"\_"=\>"1486273924108"} Completed 200 OK in 1…

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## [Database wont migrate Discourse](https://meta.discourse.org/t/database-wont-migrate-discourse/56902)

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**Author:** [@mrabalogu](https://meta.discourse.org/u/mrabalogu)\
**Replies:** 1\
**Last updated:** [February 4, 2017, 12:49pm UTC](https://meta.discourse.org/t/database-wont-migrate-discourse/56902 "2017-02-04T12:49:55Z")

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I am new to Discourse and I am looking to make a forum.. I cloned the discourse repo and “bundle install worked” but “bundle exec rake db:migrate” keeps throwing an error. Would appreciate a better approach to hosting di…

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## [Category Image Logo and Background Specifications](https://meta.discourse.org/t/category-image-logo-and-background-specifications/44171)

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**Author:** [@Karthik](https://meta.discourse.org/u/Karthik)\
**Replies:** 3\
**Last updated:** [February 4, 2017, 11:08am UTC](https://meta.discourse.org/t/category-image-logo-and-background-specifications/44171 "2017-02-04T11:08:08Z")

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Hey Guys. So I wasn’t sure what the image logo and background specifications were, but did a check on the element width and figured it’d be best to add an image 831 x 150 for logo. My assumption is that logo was meant …

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## [Email in stopped working... halp 😕](https://meta.discourse.org/t/email-in-stopped-working-halp-confused/56885)

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**Author:** [@mcwumbly](https://meta.discourse.org/u/mcwumbly)\
**Replies:** 3\
**Last updated:** [February 4, 2017, 6:59am UTC](https://meta.discourse.org/t/email-in-stopped-working-halp-confused/56885 "2017-02-04T06:59:33Z")

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Today, @smcalear informed me that emails she was sending to our Discourse instance were no longer showing up. I checked some things out and found the following: Nothing I know of changed on the system between when it…

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## [Net::ReadTimeout when sending email after install](https://meta.discourse.org/t/net-readtimeout-when-sending-email-after-install/56856)

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**Author:** [@gpson](https://meta.discourse.org/u/gpson)\
**Replies:** 2\
**Last updated:** [February 3, 2017, 2:17pm UTC](https://meta.discourse.org/t/net-readtimeout-when-sending-email-after-install/56856 "2017-02-03T14:17:38Z")

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The Problem I get the error on first registration: tail -f /var/discourse/shared/standalone/log/rails/production.log Sent mail to robotas@magveda.lt (61113.9ms) Job exception: Net::ReadTimeout What I tried I received…

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## [Sso overrides avatar](https://meta.discourse.org/t/sso-overrides-avatar/56715)

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**Author:** [@homebrewhops](https://meta.discourse.org/u/homebrewhops)\
**Replies:** 4\
**Last updated:** [February 2, 2017, 5:50am UTC](https://meta.discourse.org/t/sso-overrides-avatar/56715 "2017-02-02T05:50:44Z")

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I’ve read through these: https://github.com/discourse/discourse/commit/0791c2c96636e9af5992d5d0ea6f991018cf4ef6 Users who have set their avatar (via picture upload) in wordpress display a default gravatar in Discours…

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## [Google SSO error 400](https://meta.discourse.org/t/google-sso-error-400/56766)

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**Author:** [@David\_Collantes](https://meta.discourse.org/u/David_Collantes)\
**Replies:** 2\
**Last updated:** [February 2, 2017, 3:22am UTC](https://meta.discourse.org/t/google-sso-error-400/56766 "2017-02-02T03:22:43Z")

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I am getting error 400 when trying to sign up with Google on my install. My install URL is https://politicians.pub, and the URI I have set as redirect–as per instructions–is https://politicians.pub/auth/google\_oath2/call…

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## [Admin versus moderator](https://meta.discourse.org/t/admin-versus-moderator/56750)

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**Author:** [@Thomas\_Ralph1](https://meta.discourse.org/u/Thomas_Ralph1)\
**Replies:** 4\
**Last updated:** [February 1, 2017, 9:53pm UTC](https://meta.discourse.org/t/admin-versus-moderator/56750 "2017-02-01T21:53:31Z")

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What’s the difference between the admin and mod rights? Do admins have more power?

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## [On new user registration and activation](https://meta.discourse.org/t/on-new-user-registration-and-activation/56424)

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**Author:** [@homebrewhops](https://meta.discourse.org/u/homebrewhops)\
**Replies:** 3\
**Last updated:** [February 1, 2017, 1:56pm UTC](https://meta.discourse.org/t/on-new-user-registration-and-activation/56424 "2017-02-01T13:56:14Z")

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Can anyone discuss best practices, plugins, gotchas in regards to Wordpress New User registration. Out of the box, it appears that users must be created by the wordpress admin. The new user then logs in to the forum wit…

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## [I'm automatically upgraded to admin!](https://meta.discourse.org/t/im-automatically-upgraded-to-admin/56649)

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**Author:** [@iamntz](https://meta.discourse.org/u/iamntz)\
**Replies:** 2\
**Last updated:** [January 31, 2017, 2:44pm UTC](https://meta.discourse.org/t/im-automatically-upgraded-to-admin/56649 "2017-01-31T14:44:24Z")

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Hey guys, I have this weird issue, where my user is automatically upgraded to admin. In logs i can see the action of revoking admin, but not the other way around. Does the email format is important? I’m using foo@gmail…

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## [Prevent Google from Accessing Specific categories](https://meta.discourse.org/t/prevent-google-from-accessing-specific-categories/56650)

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**Author:** [@RahulSharma](https://meta.discourse.org/u/RahulSharma)\
**Replies:** 3\
**Last updated:** [January 31, 2017, 2:20pm UTC](https://meta.discourse.org/t/prevent-google-from-accessing-specific-categories/56650 "2017-01-31T14:20:18Z")

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Hello I was wondering if there’s a way by which we can prevent Google bots from indexing the topics under specific category. Also preventing users under a certain trust level from downloading a link. Regards, Rahul

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## [Url to pass back after SSO to redirect back to previous url/topic](https://meta.discourse.org/t/url-to-pass-back-after-sso-to-redirect-back-to-previous-url-topic/56633)

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**Author:** [@aedensixty](https://meta.discourse.org/u/aedensixty)\
**Replies:** 0\
**Last updated:** [January 31, 2017, 4:50am UTC](https://meta.discourse.org/t/url-to-pass-back-after-sso-to-redirect-back-to-previous-url-topic/56633 "2017-01-31T04:50:39Z")

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I am using a custom SSO login through a node endpoint. It all works well and logs the user into discourse through ‘/auth/ssologin’ and then ‘/session/sso\_login’ page. Can I pass a parameter directly to ‘/session/sso\_lo…

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## [How to Set Up SSL in Discourse](https://meta.discourse.org/t/how-to-set-up-ssl-in-discourse/56577)

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**Author:** [@kushagraasati](https://meta.discourse.org/u/kushagraasati)\
**Replies:** 1\
**Last updated:** [January 30, 2017, 12:29pm UTC](https://meta.discourse.org/t/how-to-set-up-ssl-in-discourse/56577 "2017-01-30T12:29:38Z")

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can you tell the full process of setting up ssl

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## [Discourse is only accessible by IP address](https://meta.discourse.org/t/discourse-is-only-accessible-by-ip-address/56622)

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**Author:** [@railsnoob](https://meta.discourse.org/u/railsnoob)\
**Replies:** 4\
**Last updated:** [January 31, 2017, 12:21am UTC](https://meta.discourse.org/t/discourse-is-only-accessible-by-ip-address/56622 "2017-01-31T00:21:13Z")

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My discourse forum is accessible only from the IP address, not forum.example.com In this post Jeff Atwood states: PLEASE do not link to advice that tells people to set their DNS servers to digital ocean’s. That is ser…

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## [Onebox doesn't work for WordPress](https://meta.discourse.org/t/onebox-doesnt-work-for-wordpress/56618)

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**Author:** [@BCHK](https://meta.discourse.org/u/BCHK)\
**Replies:** 5\
**Last updated:** [January 31, 2017, 12:20am UTC](https://meta.discourse.org/t/onebox-doesnt-work-for-wordpress/56618 "2017-01-31T00:20:01Z")

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Hi Guys, I still have a problem with another plugin/gem. My main website is based on wordpress - but a long time ago I set up the posts to have the URL format like this: http://schizophrenia.com/?p=793 Is there anywa…

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## [Fixing problems with rebuild app](https://meta.discourse.org/t/fixing-problems-with-rebuild-app/56589)

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**Author:** [@Goog](https://meta.discourse.org/u/Goog)\
**Replies:** 2\
**Last updated:** [January 30, 2017, 4:30pm UTC](https://meta.discourse.org/t/fixing-problems-with-rebuild-app/56589 "2017-01-30T16:30:03Z")

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Hello! Yesterday installed this engine, but today, for the first time trying to install plugins, encountered difficulties: during the command SSH-terminal “./launcher rebuild app”, the following occurs: What could be…

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## [Are password reset emails "non-transactional"?](https://meta.discourse.org/t/are-password-reset-emails-non-transactional/56569)

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**Author:** [@chrisgalpin](https://meta.discourse.org/u/chrisgalpin)\
**Replies:** 5\
**Last updated:** [January 30, 2017, 7:41am UTC](https://meta.discourse.org/t/are-password-reset-emails-non-transactional/56569 "2017-01-30T07:41:35Z")

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I had a user unable to receive their password reset email. I checked the logs at SparkPost and it said because they were on a suppression list there. So I checked SparkPost’s suppression list and it listed the user, but …

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## [Problem with www version of discourse website](https://meta.discourse.org/t/problem-with-www-version-of-discourse-website/56522)

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**Author:** [@Arta\_S](https://meta.discourse.org/u/Arta_S)\
**Replies:** 10\
**Last updated:** [January 29, 2017, 11:54pm UTC](https://meta.discourse.org/t/problem-with-www-version-of-discourse-website/56522 "2017-01-29T23:54:29Z")

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hey guys, Any of you had a problem with www. version of your discourse website? http and https works properly but when I enter the URL starting with www. it doesn’t load. When I saw this, I have made an A record for w…

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## [How can I bulk remap/update user email addresses?](https://meta.discourse.org/t/how-can-i-bulk-remap-update-user-email-addresses/56519)

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**Author:** [@harveywun](https://meta.discourse.org/u/harveywun)\
**Replies:** 13\
**Last updated:** [January 29, 2017, 2:13pm UTC](https://meta.discourse.org/t/how-can-i-bulk-remap-update-user-email-addresses/56519 "2017-01-29T14:13:38Z")

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I followed the instructions here to change domain (it worked fine): The problem is I tried to change my domain from forum.mysite.co to forum.mysite.com.au (all staff members are on user@mysite.com.au email address). T…

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## [SSO Logout via Master API Key isn't working](https://meta.discourse.org/t/sso-logout-via-master-api-key-isnt-working/56485)

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**Author:** [@n4ru](https://meta.discourse.org/u/n4ru)\
**Replies:** 2\
**Last updated:** [January 27, 2017, 9:53pm UTC](https://meta.discourse.org/t/sso-logout-via-master-api-key-isnt-working/56485 "2017-01-27T21:53:07Z")

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discourseId = json.loads(urlopen('http://example.com/users/by-external/' + str(g.user\_id) + '.json').read().decode('utf-8'))\['user'\]\['id'\] # This doesn't work and I have no idea why urlopen("http://example.co…

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## [Changing \`system\` account email](https://meta.discourse.org/t/changing-system-account-email/56354)

<div class="topic-metadata">

**Author:** [@David\_Collantes](https://meta.discourse.org/u/David_Collantes)\
**Replies:** 10\
**Last updated:** [January 27, 2017, 12:33pm UTC](https://meta.discourse.org/t/changing-system-account-email/56354 "2017-01-27T12:33:18Z")

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The system account on my play install had the email no\_email. As an admin, I tried changing it, but misspell it. When I tried to change it again, it tells me “We’ve sent an email to that address. Please follow the confir…

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