# Support **URL:** https://meta.discourse.org/c/support/6.md?page=847 [Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md) **Page:** 848 --- ## [Some onebox doesn't work but passes the iframely test](https://meta.discourse.org/t/some-onebox-dont-work-but-pass-the-iframely-test/55707)
**Author:** [@Steven](https://meta.discourse.org/u/Steven)\ **Replies:** 11\ **Last updated:** [January 26, 2017, 7:48pm UTC](https://meta.discourse.org/t/some-onebox-dont-work-but-pass-the-iframely-test/55707 "2017-01-26T19:48:20Z")
Hi Discourse Team! I have a small issue on my forum, we use some websites quite often but the onebox hasn’t been working for a few weeks. I ran all the tests on iframely (and it’s strange but it works fine here, not on … --- ## [Can we create two forums with the same users but different user permissions?](https://meta.discourse.org/t/can-we-create-two-forums-with-the-same-users-but-different-user-permissions/56358)
**Author:** [@jhanna1024](https://meta.discourse.org/u/jhanna1024)\ **Replies:** 5\ **Last updated:** [January 26, 2017, 12:45am UTC](https://meta.discourse.org/t/can-we-create-two-forums-with-the-same-users-but-different-user-permissions/56358 "2017-01-26T00:45:52Z")
I am looking into solutions for creating two distinct Discourse forums each with their own separate content and design, however we would like both forums to share the same user base. Ideally we could put our users into c… --- ## [Some way to show the username in the Messages list?](https://meta.discourse.org/t/some-way-to-show-the-username-in-the-messages-list/56335)
**Author:** [@skozz](https://meta.discourse.org/u/skozz)\ **Replies:** 4\ **Last updated:** [January 25, 2017, 4:59pm UTC](https://meta.discourse.org/t/some-way-to-show-the-username-in-the-messages-list/56335 "2017-01-25T16:59:30Z")
I did a search before creating the topic but I don’t found any related topic. I want to show the username of the user in the Message list besides its avatar, exists some way to do that? Thank you, Angel --- ## [Is it possible to prevent moderators to see ip's and emails?](https://meta.discourse.org/t/is-it-possible-to-prevent-moderators-to-see-ips-and-emails/56336)
**Author:** [@Rojoss](https://meta.discourse.org/u/Rojoss)\ **Replies:** 10\ **Last updated:** [January 25, 2017, 4:09pm UTC](https://meta.discourse.org/t/is-it-possible-to-prevent-moderators-to-see-ips-and-emails/56336 "2017-01-25T16:09:02Z")
It seems like moderators can access the admin page of any users. The admin page displays their IP and email address. It doesn’t even have a button with show email or show IP which means it’s not logged either. Basical… --- ## [502 Bad Gateway, suddenly](https://meta.discourse.org/t/502-bad-gateway-suddenly/55956)
**Author:** [@Vereos](https://meta.discourse.org/u/Vereos)\ **Replies:** 9\ **Last updated:** [January 25, 2017, 3:38pm UTC](https://meta.discourse.org/t/502-bad-gateway-suddenly/55956 "2017-01-25T15:38:01Z")
Hello there. Yesterday my Discourse forum was working fine: it’s more than one year that runs successfully on a Digital Ocean machine and I never had problems. Before going to sleep yesterday, I checked my forum and al… --- ## [Determine why 'system' user blocked a human user?](https://meta.discourse.org/t/determine-why-system-user-blocked-a-human-user/53227)
**Author:** [@downey](https://meta.discourse.org/u/downey)\ **Replies:** 8\ **Last updated:** [January 25, 2017, 12:40pm UTC](https://meta.discourse.org/t/determine-why-system-user-blocked-a-human-user/53227 "2017-01-25T12:40:30Z")
Hi there. Is there any way to determine why system would have blocked a new user to our forums? The same user was also sent an automatic message stating the following: Hello, This is an automated message from Li… --- ## [Can't mark a post as wiki anymore](https://meta.discourse.org/t/cant-mark-a-post-as-wiki-anymore/40090)
**Author:** [@downey](https://meta.discourse.org/u/downey)\ **Replies:** 22\ **Last updated:** [January 25, 2017, 5:36am UTC](https://meta.discourse.org/t/cant-mark-a-post-as-wiki-anymore/40090 "2017-01-25T05:36:15Z")
Reproduce: Be an admin, mod, or TL3 (default for min trust to allow self wiki) site setting. Find one of your own posts that’s not yet a wiki post. Follow these instructions to wiki-fy: Expected behavior: Option t… --- ## [Can't find badge criteria box](https://meta.discourse.org/t/cant-find-badge-criteria-box/56300)
**Author:** [@jesselperry](https://meta.discourse.org/u/jesselperry)\ **Replies:** 2\ **Last updated:** [January 25, 2017, 2:10am UTC](https://meta.discourse.org/t/cant-find-badge-criteria-box/56300 "2017-01-25T02:10:33Z")
Hi there - It’s been a while since I’ve made a badge and for the life of me I can’t find the box where I insert the badge criteria to be awarded. Am I missing something? Did this recently move? On the badge’s page I onl… --- ## [Images and jquery\_include.js 404ing on finish installation screen (subfolder install)](https://meta.discourse.org/t/images-and-jquery-include-js-404ing-on-finish-installation-screen-subfolder-install/54473)
**Author:** [@naomi](https://meta.discourse.org/u/naomi)\ **Replies:** 8\ **Last updated:** [January 25, 2017, 1:07am UTC](https://meta.discourse.org/t/images-and-jquery-include-js-404ing-on-finish-installation-screen-subfolder-install/54473 "2017-01-25T01:07:17Z")
Hi, I’m having the same issue, on the finish installation screen: https://meta.discourse.org/t/subfolder-support-with-docker/30507/10 The styles & js file load fine, but the images (tada.svg, etc) and the jquery\_includ… --- ## [Ember error on Unpinning, Archiving topic](https://meta.discourse.org/t/ember-error-on-unpinning-archiving-topic/56253)
**Author:** [@jgujgu](https://meta.discourse.org/u/jgujgu)\ **Replies:** 5\ **Last updated:** [January 25, 2017, 12:53am UTC](https://meta.discourse.org/t/ember-error-on-unpinning-archiving-topic/56253 "2017-01-25T00:53:50Z")
I’ve had a hard time using the admin utility tool to unpin and/or archive topics. I tried to do so on both dev v1.8.0.beta1 +3|Firefox 50.1.0 and production v1.8.0.beta2 +63 |Firefox 50.1.0 & Chrome 55.0.2883.95, resu… --- ## [Weird behavior for group private messages](https://meta.discourse.org/t/weird-behavior-for-group-private-messages/55841)
**Author:** [@kuba-orlik](https://meta.discourse.org/u/kuba-orlik)\ **Replies:** 5\ **Last updated:** [January 24, 2017, 7:35pm UTC](https://meta.discourse.org/t/weird-behavior-for-group-private-messages/55841 "2017-01-24T19:35:04Z")
When receiving a single message sent to a group, this is what I see in my notification drawer: There’s a couple of things I don’t get about this: even though I received only one message, the counter says “16”; the … --- ## [How can I create a linked reply?](https://meta.discourse.org/t/how-can-i-create-a-linked-reply/56247)
**Author:** [@dfpoon](https://meta.discourse.org/u/dfpoon)\ **Replies:** 1\ **Last updated:** [January 24, 2017, 3:16am UTC](https://meta.discourse.org/t/how-can-i-create-a-linked-reply/56247 "2017-01-24T03:16:43Z")
Continuing the discussion from Linked replies showing up again so you have to read them twice - can this be addressed?: Sorry for this noob question. I have searched this meta forum for quite a while but still couldn’t … --- ## [Unlist a topic using rails console](https://meta.discourse.org/t/unlist-a-topic-using-rails-console/56189)
**Author:** [@shahidh](https://meta.discourse.org/u/shahidh)\ **Replies:** 5\ **Last updated:** [January 23, 2017, 6:39am UTC](https://meta.discourse.org/t/unlist-a-topic-using-rails-console/56189 "2017-01-23T06:39:17Z")
We have a use case where we need to close all existing topics and unlist them. I have closed all topics using the rails console by executing Topic.where(closed: false).find\_each do |topic| topic.update\_status("closed… --- ## [Unable to install Discourse following the official instructions](https://meta.discourse.org/t/unable-to-install-discourse-following-the-official-instructions/56157)
**Author:** [@pablostarter](https://meta.discourse.org/u/pablostarter)\ **Replies:** 3\ **Last updated:** [January 22, 2017, 3:50pm UTC](https://meta.discourse.org/t/unable-to-install-discourse-following-the-official-instructions/56157 "2017-01-22T15:50:10Z")
Hi, I’m trying to install Discourse into a VPS following the provided instructions but after doing everything they say, step by step when I try to visit the site, the server doesn’t respond. I spent the last to day try… --- ## [Anyway to show location (or a custom field) next to the username for each reply?](https://meta.discourse.org/t/anyway-to-show-location-or-a-custom-field-next-to-the-username-for-each-reply/56114)
**Author:** [@harveywun](https://meta.discourse.org/u/harveywun)\ **Replies:** 10\ **Last updated:** [January 22, 2017, 4:44am UTC](https://meta.discourse.org/t/anyway-to-show-location-or-a-custom-field-next-to-the-username-for-each-reply/56114 "2017-01-22T04:44:49Z")
User location happens to be very important to our community. Is there anyway to show location (or a custom field) in the box above? --- ## [Error when upgrading discourse from 1.7](https://meta.discourse.org/t/error-when-upgrading-discourse-from-1-7/56135)
**Author:** [@wil93](https://meta.discourse.org/u/wil93)\ **Replies:** 3\ **Last updated:** [January 21, 2017, 11:13pm UTC](https://meta.discourse.org/t/error-when-upgrading-discourse-from-1-7/56135 "2017-01-21T23:13:01Z")
Since I encountered encoding issues I skipped upgrading the DB so I used “templates/postgres.9.3.template.yml” instead of “templates/postgres.template.yml”. Now when I try to rebuild I get this: The following packages w… --- ## [How to limit downloadable content only for existing users](https://meta.discourse.org/t/how-to-limit-downloadable-content-only-for-existing-users/56117)
**Author:** [@Arta\_S](https://meta.discourse.org/u/Arta_S)\ **Replies:** 2\ **Last updated:** [January 21, 2017, 2:14pm UTC](https://meta.discourse.org/t/how-to-limit-downloadable-content-only-for-existing-users/56117 "2017-01-21T14:14:26Z")
Hey guys, I wanted to know if its possible to make the downloadable content only available to registered users. has anyone done this before? Thanks --- ## [SSO avatars not being overridden](https://meta.discourse.org/t/sso-avatars-not-being-overridden/54607)
**Author:** [@windy](https://meta.discourse.org/u/windy)\ **Replies:** 15\ **Last updated:** [January 20, 2017, 9:23pm UTC](https://meta.discourse.org/t/sso-avatars-not-being-overridden/54607 "2017-01-20T21:23:36Z")
I know there are a few other posts about this, but none of them were able to solve my problem. Everything else in our SSO implementation works fine; this is the only thing that’s not working as expected. I’ve tried setti… --- ## [Slow (over 3 sec) SQL query](https://meta.discourse.org/t/slow-over-3-sec-sql-query/56051)
**Author:** [@TomekB](https://meta.discourse.org/u/TomekB)\ **Replies:** 4\ **Last updated:** [January 20, 2017, 9:10pm UTC](https://meta.discourse.org/t/slow-over-3-sec-sql-query/56051 "2017-01-20T21:10:27Z")
I’m trying to optimize a multi-docker Discourse instance for a forum with over 3M posts. Once loaded, Disourse is quite fast. Problem is that the first page load (or full F5 refresh) takes 4-5 seconds. There is one SQ… --- ## [Restarted VPS, forums no longer working due to CloudFlare](https://meta.discourse.org/t/restarted-vps-forums-no-longer-working-due-to-cloudflare/56029)
**Author:** [@CobaltSparkz](https://meta.discourse.org/u/CobaltSparkz)\ **Replies:** 7\ **Last updated:** [January 20, 2017, 2:32pm UTC](https://meta.discourse.org/t/restarted-vps-forums-no-longer-working-due-to-cloudflare/56029 "2017-01-20T14:32:32Z")
Hey there! Installed Discourse around 6 months back, was working perfectly. All updated via the admin panel, awesome. Have done two VPS restarts before, no issues. Now, I just restarted my VPS, went to my forums and n… --- ## [Remove "location" and "web site" under user \> preference](https://meta.discourse.org/t/remove-location-and-web-site-under-user-preference/56055)
**Author:** [@harveywun](https://meta.discourse.org/u/harveywun)\ **Replies:** 3\ **Last updated:** [January 20, 2017, 3:07am UTC](https://meta.discourse.org/t/remove-location-and-web-site-under-user-preference/56055 "2017-01-20T03:07:47Z")
As topic description, is it possible to remove “location” and “web site” field under user \> preferences? I am making location a required user field when they sign-up (so having another location field under user \> prefer… --- ## [Plagued by a Blank Screen with CloudFlare "optimizations"](https://meta.discourse.org/t/plagued-by-a-blank-screen-with-cloudflare-optimizations/56043)
**Author:** [@Curtis\_Lassam](https://meta.discourse.org/u/Curtis_Lassam)\ **Replies:** 2\ **Last updated:** [January 19, 2017, 8:15pm UTC](https://meta.discourse.org/t/plagued-by-a-blank-screen-with-cloudflare-optimizations/56043 "2017-01-19T20:15:20Z")
This morning, my Discourse install just stopped rendering properly. I took some pictures, but of course Discourse will not let me post them, because I’m a new user and I could be abusing the system. So instead I’ll post… --- ## [Migrated Servers, Unable to Send E-mails From Discourse on New Server](https://meta.discourse.org/t/migrated-servers-unable-to-send-e-mails-from-discourse-on-new-server/55995)
**Author:** [@ivanrlio](https://meta.discourse.org/u/ivanrlio)\ **Replies:** 2\ **Last updated:** [January 19, 2017, 6:30pm UTC](https://meta.discourse.org/t/migrated-servers-unable-to-send-e-mails-from-discourse-on-new-server/55995 "2017-01-19T18:30:26Z")
Hi there, I recently migrated servers on Digital Ocean (downgraded), except that on the new server, the Discourse installation is not sending out e-mails, e.g. Requesting a New Password, New User Sign Ups. I feel like … --- ## [Not quite dev, not quite production](https://meta.discourse.org/t/not-quite-dev-not-quite-production/56026)
**Author:** [@JagWaugh](https://meta.discourse.org/u/JagWaugh)\ **Replies:** 4\ **Last updated:** [January 19, 2017, 6:10pm UTC](https://meta.discourse.org/t/not-quite-dev-not-quite-production/56026 "2017-01-19T18:10:36Z")
I have a VM installation with Ubuntu 16.04 docker standalone per: discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub I use this as a sandbox to try various things out rather than experimenting around… --- ## [Replace hook in container is ignored when updating using docker\_manager](https://meta.discourse.org/t/replace-hook-in-container-is-ignored-when-updating-using-docker-manager/56014)
**Author:** [@rriemann](https://meta.discourse.org/u/rriemann)\ **Replies:** 1\ **Last updated:** [January 19, 2017, 6:01pm UTC](https://meta.discourse.org/t/replace-hook-in-container-is-ignored-when-updating-using-docker-manager/56014 "2017-01-19T18:01:24Z")
Hello, I have the following hook in my discourse yml container config: hooks: after\_code: - replace: global: true filename: /var/www/discourse/app/controllers/users\_controller.rb from: /^.… --- ## [Formatting the WP excerpt for Discourse](https://meta.discourse.org/t/formatting-the-wp-excerpt-for-discourse/55940)
**Author:** [@HAWK](https://meta.discourse.org/u/HAWK)\ **Replies:** 3\ **Last updated:** [January 18, 2017, 4:50pm UTC](https://meta.discourse.org/t/formatting-the-wp-excerpt-for-discourse/55940 "2017-01-18T16:50:10Z")
We use the Discourse-WP plugin and currently the {excerpt} is being displayed with no line breaks. Here is an example: WP Building Skills Of An Online Community Team | FeverBee Discourse https://experts.feverbee.com/t… --- ## [Something seems to have gone wrong with my update](https://meta.discourse.org/t/something-seems-to-have-gone-wrong-with-my-update/55952)
**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\ **Replies:** 13\ **Last updated:** [January 18, 2017, 10:40am UTC](https://meta.discourse.org/t/something-seems-to-have-gone-wrong-with-my-update/55952 "2017-01-18T10:40:55Z")
Something seems to have failed with my update to 1.7.x (https://forum.keyboardmaestro.com/). Nothing is showing up and I’m getting errors like: I’m wondering if the update failed part way through. Any suggestions o… --- ## [Can't change names of trust\_level groups?](https://meta.discourse.org/t/cant-change-names-of-trust-level-groups/55614)
**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\ **Replies:** 3\ **Last updated:** [January 18, 2017, 5:55am UTC](https://meta.discourse.org/t/cant-change-names-of-trust-level-groups/55614 "2017-01-18T05:55:35Z")
Is it possible to change the names of groups? I hcanged groups.default\_names.trust\_level\_2 to “members”. It shows as changed in /admin/customize/site\_texts, but that change isn’t reflected on the admin/groups page. --- ## [Messaging drop down menu not working](https://meta.discourse.org/t/messaging-drop-down-menu-not-working/55638)
**Author:** [@Nick29](https://meta.discourse.org/u/Nick29)\ **Replies:** 2\ **Last updated:** [January 17, 2017, 10:20pm UTC](https://meta.discourse.org/t/messaging-drop-down-menu-not-working/55638 "2017-01-17T22:20:24Z")
When i click on the message icon in the top right, and then go to select a message from the drop down menu, when i click it the menu closes but i stay on the same page. Any idea what’s happening? --- ## [Problem in latest.rss / Not a Valid Feed, it says!](https://meta.discourse.org/t/problem-in-latest-rss-not-a-valid-feed-it-says/55466)
**Author:** [@Arta\_S](https://meta.discourse.org/u/Arta_S)\ **Replies:** 31\ **Last updated:** [January 17, 2017, 6:24pm UTC](https://meta.discourse.org/t/problem-in-latest-rss-not-a-valid-feed-it-says/55466 "2017-01-17T18:24:27Z")
Hey guys, My rss cannot be validated. See here: Feed Validator Results: https://forums.7host.ir/latest.rss I am getting some errors when i am trying to fetch the latest entries to another website and the feed validato… [Previous page](https://meta.discourse.org/c/support/6.md?page=846) [Next page](https://meta.discourse.org/c/support/6.md?page=848)