# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=848

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 849

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## [Access-Control-Allow-Origin on SSO url by external ID](https://meta.discourse.org/t/access-control-allow-origin-on-sso-url-by-external-id/55915)

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**Author:** [@Rojoss](https://meta.discourse.org/u/Rojoss)\
**Replies:** 2\
**Last updated:** [January 17, 2017, 5:18pm UTC](https://meta.discourse.org/t/access-control-allow-origin-on-sso-url-by-external-id/55915 "2017-01-17T17:18:57Z")

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In our Unity WebGL game we’d like to get data from the forum. When I do a request to the forum from the game I get the following error. XMLHttpRequest cannot load http://forum.curvefever.io/users/by-external/1.json. No…

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## [Tag 1.3.10 not found on reload](https://meta.discourse.org/t/tag-1-3-10-not-found-on-reload/55910)

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**Author:** [@Justin\_Funk](https://meta.discourse.org/u/Justin_Funk)\
**Replies:** 6\
**Last updated:** [January 17, 2017, 4:57pm UTC](https://meta.discourse.org/t/tag-1-3-10-not-found-on-reload/55910 "2017-01-17T16:57:37Z")

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I’m having this issue this morning: root@forum:/var/discourse# ./launcher logs app WARNING: We are about to start downloading the Discourse base image This process may take anywhere between a few minutes to an hour, …

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## [Adding Clickable User Fields / Field Types?](https://meta.discourse.org/t/adding-clickable-user-fields-field-types/55887)

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**Author:** [@RobMeade](https://meta.discourse.org/u/RobMeade)\
**Replies:** 2\
**Last updated:** [January 17, 2017, 1:13pm UTC](https://meta.discourse.org/t/adding-clickable-user-fields-field-types/55887 "2017-01-17T13:13:16Z")

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Hi, I just wondered if anyone else had either done this, or may know how it could be achieved? We would like to be able to add a clickable field to the user profile but at present the only options are really for text, …

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## [Rebuild says "no such locale exists"](https://meta.discourse.org/t/rebuild-says-no-such-locale-exists/55824)

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**Author:** [@Glamdring](https://meta.discourse.org/u/Glamdring)\
**Replies:** 3\
**Last updated:** [January 16, 2017, 7:51pm UTC](https://meta.discourse.org/t/rebuild-says-no-such-locale-exists/55824 "2017-01-16T19:51:33Z")

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In case one wants to use a language that is not in the official list, but is, let’s say, at 80% at Transifex (which is my case), there is no good way to use it. Downloading and renaming the files from transifex is tedio…

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## [Userlist not working](https://meta.discourse.org/t/userlist-not-working/55291)

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**Author:** [@Lutz](https://meta.discourse.org/u/Lutz)\
**Replies:** 9\
**Last updated:** [January 16, 2017, 4:48pm UTC](https://meta.discourse.org/t/userlist-not-working/55291 "2017-01-16T16:48:24Z")

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If you open the hamburger-menu, and select “Users”, the list shows up and everything ist is working. If you change the period to “all” (in german: “Gesamt”), the loading animation is spinning for ever. v1.7.0.beta11 +1…

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## [Is it possible to test Discourse Embed comment on localhost?](https://meta.discourse.org/t/is-it-possible-to-test-discourse-embed-comment-on-localhost/42724)

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**Author:** [@thangngoc89](https://meta.discourse.org/u/thangngoc89)\
**Replies:** 9\
**Last updated:** [January 16, 2017, 4:25pm UTC](https://meta.discourse.org/t/is-it-possible-to-test-discourse-embed-comment-on-localhost/42724 "2017-01-16T16:25:01Z")

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I’m testing Discourse Embed comment system for my static blog using React locally but I can’t get it to work. I’m sure that I read the instruction like 10 times. So I’m thinking that localhost should be the blocker here. …

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## [Job exception: wrong authentication type none](https://meta.discourse.org/t/job-exception-wrong-authentication-type-none/48516)

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**Author:** [@Dan\_G](https://meta.discourse.org/u/Dan_G)\
**Replies:** 4\
**Last updated:** [January 16, 2017, 3:35pm UTC](https://meta.discourse.org/t/job-exception-wrong-authentication-type-none/48516 "2017-01-16T15:35:15Z")

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I have the error in the title of this post when Discourse tries to send emails (so I couldn’t complete my initial setup). I do not want discourse to try to authenticate at all against the SMTP service so I set this setti…

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## [Open Sans 300 in Custom Header](https://meta.discourse.org/t/open-sans-300-in-custom-header/55794)

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**Author:** [@harveywun](https://meta.discourse.org/u/harveywun)\
**Replies:** 3\
**Last updated:** [January 15, 2017, 8:23am UTC](https://meta.discourse.org/t/open-sans-300-in-custom-header/55794 "2017-01-15T08:23:27Z")

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Trying to add a custom header (to match my primary site and take users back, if needed). My brand logo uses Open Sans 300 light (with 4px letter spacing, not important). So: @import url(http://fonts.googleapis.com/css…

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## [Docker install: Module aufs not found - again](https://meta.discourse.org/t/docker-install-module-aufs-not-found-again/55760)

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**Author:** [@brahn](https://meta.discourse.org/u/brahn)\
**Replies:** 12\
**Last updated:** [January 15, 2017, 7:47am UTC](https://meta.discourse.org/t/docker-install-module-aufs-not-found-again/55760 "2017-01-15T07:47:35Z")

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Following the guide, I have tried at both SF and NYC regions with ubuntu 16.04 and cannot get past installing docker without first following the recommendations from this old topic. sudo apt-get install lxc wget bsdtar …

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## [\_registerPluginCode is not a function](https://meta.discourse.org/t/-registerplugincode-is-not-a-function/55784)

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**Author:** [@Silvanus](https://meta.discourse.org/u/Silvanus)\
**Replies:** 0\
**Last updated:** [January 15, 2017, 1:09am UTC](https://meta.discourse.org/t/-registerplugincode-is-not-a-function/55784 "2017-01-15T01:09:10Z")

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Uncaught TypeError: Discourse.\_registerPluginCode is not a function Url: Usko ja rukous Line: 49 Column: 23 Window Location: Usko ja rukous I found this in my logs. There’s quite a few lines in there, I’ll make ne…

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## [NGINX proxy in front of the Docker container.errors](https://meta.discourse.org/t/nginx-proxy-in-front-of-the-docker-container-errors/55668)

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**Author:** [@Jeremiah\_Schultz](https://meta.discourse.org/u/Jeremiah_Schultz)\
**Replies:** 3\
**Last updated:** [January 14, 2017, 11:28am UTC](https://meta.discourse.org/t/nginx-proxy-in-front-of-the-docker-container-errors/55668 "2017-01-14T11:28:38Z")

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follwing the directions here: Run other websites on the same machine as Discourse Have the following errors: nginx: \[warn\] invalid parameter “spdy”: ngx\_http\_spdy\_module was superseded by ngx\_http\_v2\_module in /etc/ng…

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## [Email problems with new domain](https://meta.discourse.org/t/email-problems-with-new-domain/55673)

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**Author:** [@azaleas](https://meta.discourse.org/u/azaleas)\
**Replies:** 5\
**Last updated:** [January 14, 2017, 10:52am UTC](https://meta.discourse.org/t/email-problems-with-new-domain/55673 "2017-01-14T10:52:53Z")

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I finally had a chance to install discourse. I got stuck on smtp stage of installation for couple of hours. I tried using all suggested email providers but no luck. Sendgrid wasn’t totally free. Mailgun I couldn’t even g…

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## [Wordpress\>Buddypress\>Discourse Facebook signin plugin question](https://meta.discourse.org/t/wordpress-buddypress-discourse-facebook-signin-plugin-question/55459)

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**Author:** [@Christopher\_Tate](https://meta.discourse.org/u/Christopher_Tate)\
**Replies:** 13\
**Last updated:** [January 14, 2017, 8:28am UTC](https://meta.discourse.org/t/wordpress-buddypress-discourse-facebook-signin-plugin-question/55459 "2017-01-14T08:28:43Z")

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I’m running WP with the Buddypress plugin, and Discourse using SSO. Currently it requires two email activation’s to be fully regged on the site/forum. I’d like to make it a little easier, because I’m concerned it’s too m…

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## [MultiContainer Benchmarks?](https://meta.discourse.org/t/multicontainer-benchmarks/55746)

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**Author:** [@Blackglade](https://meta.discourse.org/u/Blackglade)\
**Replies:** 2\
**Last updated:** [January 14, 2017, 8:13am UTC](https://meta.discourse.org/t/multicontainer-benchmarks/55746 "2017-01-14T08:13:20Z")

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Does anyone here happen benchmarks regarding the advantages of running a single discourse instance on one container vs. multiple containers?

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## [How to re-calculate the top users stats?](https://meta.discourse.org/t/how-to-re-calculate-the-top-users-stats/55655)

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**Author:** [@skozz](https://meta.discourse.org/u/skozz)\
**Replies:** 3\
**Last updated:** [January 12, 2017, 9:34pm UTC](https://meta.discourse.org/t/how-to-re-calculate-the-top-users-stats/55655 "2017-01-12T21:34:37Z")

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Hi, guys! before all I’m so sorry if the question is duplicated, I just used the search box but I don’t found any related topic. In my community, recently we banned some toxic users, there is no problem, the problem is …

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## [Installing Discourse on Heroku...best practices?](https://meta.discourse.org/t/installing-discourse-on-heroku-best-practices/51207)

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**Author:** [@lsanger](https://meta.discourse.org/u/lsanger)\
**Replies:** 5\
**Last updated:** [January 12, 2017, 8:56pm UTC](https://meta.discourse.org/t/installing-discourse-on-heroku-best-practices/51207 "2017-01-12T20:56:51Z")

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I sat down today to research installing Discourse on Heroku. I’m hoping I could get pointers on a few issues here. How well does Docker installation work, in general, on hosting sites other than Digital Ocean? I gather …

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## [Discourse Square Logo Rendering Issue in Tweets](https://meta.discourse.org/t/discourse-square-logo-rendering-issue-in-tweets/55499)

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**Author:** [@MikeSmart](https://meta.discourse.org/u/MikeSmart)\
**Replies:** 4\
**Last updated:** [January 12, 2017, 5:37pm UTC](https://meta.discourse.org/t/discourse-square-logo-rendering-issue-in-tweets/55499 "2017-01-12T17:37:46Z")

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We’ve just launched a Discourse forum. As part of that we created custom logos. When we tweet a link from the forum on Twitter, the 144x144 square logo isn’t rendering properly. It’s picking up some black coloring artifa…

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## [Add one button for topic create with pre-filled content without composer or API?](https://meta.discourse.org/t/add-one-button-for-topic-create-with-pre-filled-content-without-composer-or-api/55639)

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**Author:** [@Denis\_Didkovsky](https://meta.discourse.org/u/Denis_Didkovsky)\
**Replies:** 2\
**Last updated:** [January 12, 2017, 11:49am UTC](https://meta.discourse.org/t/add-one-button-for-topic-create-with-pre-filled-content-without-composer-or-api/55639 "2017-01-12T11:49:05Z")

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We run DS site to support meetups and part of it is to provide basic meetings RSVPs We use poll option for self-registration \[poll public=true\] - Yes, I will attend event - No, I will not attend - Maybe \[/poll\] that so…

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## [Onebox-ing of Vimeo videos still appears not be working](https://meta.discourse.org/t/onebox-ing-of-vimeo-videos-still-appears-not-be-working/55629)

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**Author:** [@jmardenslp](https://meta.discourse.org/u/jmardenslp)\
**Replies:** 2\
**Last updated:** [January 12, 2017, 11:16am UTC](https://meta.discourse.org/t/onebox-ing-of-vimeo-videos-still-appears-not-be-working/55629 "2017-01-12T11:16:55Z")

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Hi! We’re running 1.7 of Discourse, and we’ve been able to embed Vimeo videos successfully for over a year. Suddenly, Vimeo links stopped working with Onebox in new posts. Vimeo embedding in previously created posts stil…

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## [Non-standard port breaks uploads](https://meta.discourse.org/t/non-standard-port-breaks-uploads/49022)

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**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Replies:** 26\
**Last updated:** [January 11, 2017, 4:03pm UTC](https://meta.discourse.org/t/non-standard-port-breaks-uploads/49022 "2017-01-11T16:03:05Z")

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Following this guide I setup Discourse alongside multiple existing sites on my server. All the previous sites (as well as Discourse) are able to run, and seem to work fine, but images are broken in Discourse. The image…

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## [How to check error logs?](https://meta.discourse.org/t/how-to-check-error-logs/55588)

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**Author:** [@Miro](https://meta.discourse.org/u/Miro)\
**Replies:** 6\
**Last updated:** [January 11, 2017, 2:57pm UTC](https://meta.discourse.org/t/how-to-check-error-logs/55588 "2017-01-11T14:57:37Z")

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How can I check log errors for discourse?

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## ["502 bad gateway" Nginx Error](https://meta.discourse.org/t/502-bad-gateway-nginx-error/55489)

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**Author:** [@divine](https://meta.discourse.org/u/divine)\
**Replies:** 3\
**Last updated:** [January 11, 2017, 9:41am UTC](https://meta.discourse.org/t/502-bad-gateway-nginx-error/55489 "2017-01-11T09:41:07Z")

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I installed discourse by following instructions on: Install Discourse in Under 30 Minutes It ran absolutely fine for a few months and during this time I also updated the installation a couple of times. A couple of week…

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## [Following install guide on DO droplet finishes but doesn't work](https://meta.discourse.org/t/following-install-guide-on-do-droplet-finishes-but-doesnt-work/55520)

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**Author:** [@jerdog](https://meta.discourse.org/u/jerdog)\
**Replies:** 5\
**Last updated:** [January 10, 2017, 9:27pm UTC](https://meta.discourse.org/t/following-install-guide-on-do-droplet-finishes-but-doesnt-work/55520 "2017-01-10T21:27:00Z")

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So following the instructions from the guide (discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub) seems to work just fine - no errors I can see and it all comes to the end with: /usr/bin/docker run…

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## [Can not find Topic Links input field](https://meta.discourse.org/t/can-not-find-topic-links-input-field/55521)

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**Author:** [@Masiar\_Ighani](https://meta.discourse.org/u/Masiar_Ighani)\
**Replies:** 2\
**Last updated:** [January 10, 2017, 8:26pm UTC](https://meta.discourse.org/t/can-not-find-topic-links-input-field/55521 "2017-01-10T20:26:07Z")

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I have read about topic links and how to enable them. In the settings I checked: “Enable posting a link with topics”. But on the Create new Topic page, I can not see the URL input field. Many thanks…

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## [Need to rebuild app after changing app.yml?](https://meta.discourse.org/t/need-to-rebuild-app-after-changing-app-yml/41370)

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**Author:** [@JimmyX](https://meta.discourse.org/u/JimmyX)\
**Replies:** 2\
**Last updated:** [March 22, 2016, 7:42am UTC](https://meta.discourse.org/t/need-to-rebuild-app-after-changing-app-yml/41370 "2016-03-22T07:42:51Z")

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If using the Virtual Box (not docker) is there a need to “rebuild the app” after changing app.yml? I actually copied some files over from the docker install because the file app.yml (taken from standalone.yml) was not t…

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## [Plugin Installation on Amazon EC2](https://meta.discourse.org/t/plugin-installation-on-amazon-ec2/55339)

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**Author:** [@chrismalone](https://meta.discourse.org/u/chrismalone)\
**Replies:** 3\
**Last updated:** [January 10, 2017, 4:51pm UTC](https://meta.discourse.org/t/plugin-installation-on-amazon-ec2/55339 "2017-01-10T16:51:56Z")

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I am having a terrible time trying to figure out why my plugins are not installing. I have followed the instructions. I have put the appropriate code into the app.yml file. The plugin folder is there (in the app) but t…

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## [Discourse VPS requirements](https://meta.discourse.org/t/discourse-vps-requirements/55486)

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**Author:** [@Kosta](https://meta.discourse.org/u/Kosta)\
**Replies:** 3\
**Last updated:** [January 10, 2017, 1:57pm UTC](https://meta.discourse.org/t/discourse-vps-requirements/55486 "2017-01-10T13:57:35Z")

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Hi, I have VPS Ubuntu with some PHP software as SMF and WP , Webmin using, Apache and MSQL. Can I add Discourse or it requires server for itself?

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## [Help with SSL (Some issues to be fixed)](https://meta.discourse.org/t/help-with-ssl-some-issues-to-be-fixed/55461)

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**Author:** [@Arta\_S](https://meta.discourse.org/u/Arta_S)\
**Replies:** 4\
**Last updated:** [January 10, 2017, 8:26am UTC](https://meta.discourse.org/t/help-with-ssl-some-issues-to-be-fixed/55461 "2017-01-10T08:26:04Z")

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What would I like to be done? I need someone to help me to get a grade of A+ on my SSL and fix the error I get via feedvalidator. I guess when the SSL is fixed, this will automatically will be fixed too since it is a SS…

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## [Require Tag to Post New Topic](https://meta.discourse.org/t/require-tag-to-post-new-topic/55426)

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**Author:** [@fahadullah](https://meta.discourse.org/u/fahadullah)\
**Replies:** 2\
**Last updated:** [January 10, 2017, 7:35am UTC](https://meta.discourse.org/t/require-tag-to-post-new-topic/55426 "2017-01-10T07:35:21Z")

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Hi guys, Is there any configuration or a way to make the tags mandatory for posting a topic? In our vBulletin installation, we had 3 levels of categories. In Discourse, we moved the 3rd level to tags. Now from what I h…

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## [WP Discourse dont connect](https://meta.discourse.org/t/wp-discourse-dont-connect/55448)

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**Author:** [@andresvuy](https://meta.discourse.org/u/andresvuy)\
**Replies:** 1\
**Last updated:** [January 10, 2017, 2:19am UTC](https://meta.discourse.org/t/wp-discourse-dont-connect/55448 "2017-01-10T02:19:03Z")

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Hello! I installed the plugin and connected it using the domain http://bitacorasdeviaje.Communiteq (formerly DiscourseHosting) and works fine. But, when I tried connect using my own domain http://foros.bitacorasdeviaje…

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