# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=849

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 850

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## [Is it normal for /var/lib and /var/log to each take over 5G space?](https://meta.discourse.org/t/is-it-normal-for-var-lib-and-var-log-to-each-take-over-5g-space/55403)

<div class="topic-metadata">

**Author:** [@snakeninny](https://meta.discourse.org/u/snakeninny)\
**Replies:** 5\
**Last updated:** [January 9, 2017, 10:08pm UTC](https://meta.discourse.org/t/is-it-normal-for-var-lib-and-var-log-to-each-take-over-5g-space/55403 "2017-01-09T22:08:29Z")

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After running: cd /var/discourse git pull ./launcher rebuild app ncdu returns: ncdu 1.10 ~ Use the arrow keys to navigate, press ? for help …

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## [Turn off social sharing](https://meta.discourse.org/t/turn-off-social-sharing/55409)

<div class="topic-metadata">

**Author:** [@mattdamod](https://meta.discourse.org/u/mattdamod)\
**Replies:** 4\
**Last updated:** [January 9, 2017, 2:33pm UTC](https://meta.discourse.org/t/turn-off-social-sharing/55409 "2017-01-09T14:33:37Z")

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Hi, is it possible to remove the function of social sharing at the end of the posts? Please let me know :slight\_smile:

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## [Gmail iOS App Hides 'Visit Topic' Button](https://meta.discourse.org/t/gmail-ios-app-hides-visit-topic-button/55385)

<div class="topic-metadata">

**Author:** [@JamesNorth](https://meta.discourse.org/u/JamesNorth)\
**Replies:** 1\
**Last updated:** [January 9, 2017, 6:41am UTC](https://meta.discourse.org/t/gmail-ios-app-hides-visit-topic-button/55385 "2017-01-09T06:41:57Z")

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Hi All, I’ve noticed this for a while, but not sure how long, but the Gmail iOS App hides the ‘Visit Topic’ button on email notifications … so there’s no way to get to the Discourse install. (Well you can if you know t…

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## [Is docker hostname the same as the subdomain for email setup?](https://meta.discourse.org/t/is-docker-hostname-the-same-as-the-subdomain-for-email-setup/48573)

<div class="topic-metadata">

**Author:** [@Jacobpossibly](https://meta.discourse.org/u/Jacobpossibly)\
**Replies:** 3\
**Last updated:** [January 8, 2017, 9:14pm UTC](https://meta.discourse.org/t/is-docker-hostname-the-same-as-the-subdomain-for-email-setup/48573 "2017-01-08T21:14:31Z")

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Hi im wondering if im supposed to use the discourse hostname i put in app.yml to setup my mailgun account. is it the same or are they supposed to be different sub domains? I’m using cloudflare for dns and mailgun for e…

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## [Blocking PM to admin user](https://meta.discourse.org/t/blocking-pm-to-admin-user/45499)

<div class="topic-metadata">

**Author:** [@SystemZ](https://meta.discourse.org/u/SystemZ)\
**Replies:** 5\
**Last updated:** [January 8, 2017, 6:55pm UTC](https://meta.discourse.org/t/blocking-pm-to-admin-user/45499 "2017-01-08T18:55:31Z")

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Hi, is there any way to block sending PM to staff group by normal users other than writing a custom plugin? I have a very little time and my community doesn’t understand that PM should be last resort to ask questions so…

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## [Estimating required server capacity for a popular forum](https://meta.discourse.org/t/estimating-required-server-capacity-for-a-popular-forum/35574)

<div class="topic-metadata">

**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 4\
**Last updated:** [January 8, 2017, 3:48am UTC](https://meta.discourse.org/t/estimating-required-server-capacity-for-a-popular-forum/35574 "2017-01-08T03:48:00Z")

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I am planning to move a rather popular forum from SMF to Discourse. The site has been running very stable of a 1GB Rackspace cloud server, but now I am trying to figure out what would be the minimum requirements with thi…

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## [How to extend "about category" to more than a paragraph](https://meta.discourse.org/t/how-to-extend-about-category-to-more-than-a-paragraph/55263)

<div class="topic-metadata">

**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 3\
**Last updated:** [January 7, 2017, 12:10am UTC](https://meta.discourse.org/t/how-to-extend-about-category-to-more-than-a-paragraph/55263 "2017-01-07T00:10:15Z")

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Hi, Some of our “about this category” topics needs break point. e.g. in one of them we need to use list. but then only the first list item is shown in the category page. How can we let it be more than only one \<p\> ?

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## [Question about setting up MX Records on Mailgun](https://meta.discourse.org/t/question-about-setting-up-mx-records-on-mailgun/55257)

<div class="topic-metadata">

**Author:** [@odysseywestra](https://meta.discourse.org/u/odysseywestra)\
**Replies:** 2\
**Last updated:** [January 6, 2017, 2:48am UTC](https://meta.discourse.org/t/question-about-setting-up-mx-records-on-mailgun/55257 "2017-01-06T02:48:39Z")

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I have a quick question about MX records for DNS verification in Mailgun. Will not having the MX records set on our DNS settings prevent some users from receiving activation emails? I’ve had a couple of users over the ye…

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## [Invitation to trust level does not work](https://meta.discourse.org/t/invitation-to-trust-level-does-not-work/54726)

<div class="topic-metadata">

**Author:** [@Bkhanaliloo](https://meta.discourse.org/u/Bkhanaliloo)\
**Replies:** 4\
**Last updated:** [January 4, 2017, 10:41pm UTC](https://meta.discourse.org/t/invitation-to-trust-level-does-not-work/54726 "2017-01-04T22:41:44Z")

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As a moderator, I am trying to invite all the users to a topic. The idea is that all the users will get a notification on their profile so that my topic reaches every one. I already allowed inviting all the users from A…

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## ["getting back" from a private mail to the group it's in](https://meta.discourse.org/t/getting-back-from-a-private-mail-to-the-group-its-in/38182)

<div class="topic-metadata">

**Author:** [@carlokok](https://meta.discourse.org/u/carlokok)\
**Replies:** 6\
**Last updated:** [January 5, 2017, 4:19pm UTC](https://meta.discourse.org/t/getting-back-from-a-private-mail-to-the-group-its-in/38182 "2017-01-05T16:19:26Z")

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Can there be a way to get back to the group mail page (/users/ME/messages/group/GROUP) from a specific group post?

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## [Why can't I edit Medals/Badges directly from "Badges" section in admin dashboard](https://meta.discourse.org/t/why-cant-i-edit-medals-badges-directly-from-badges-section-in-admin-dashboard/55138)

<div class="topic-metadata">

**Author:** [@Arta\_S](https://meta.discourse.org/u/Arta_S)\
**Replies:** 8\
**Last updated:** [January 4, 2017, 10:59pm UTC](https://meta.discourse.org/t/why-cant-i-edit-medals-badges-directly-from-badges-section-in-admin-dashboard/55138 "2017-01-04T22:59:48Z")

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Hey guys, Why can’t I edit Medals/Badges directly from “Badges” section in admin dashboard? I know that I can go to setting, then customize and finally site content and edit my badges. But this will take too long since…

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## [Onebox not working on new Docker Install](https://meta.discourse.org/t/onebox-not-working-on-new-docker-install/55133)

<div class="topic-metadata">

**Author:** [@Jay\_Stevens](https://meta.discourse.org/u/Jay_Stevens)\
**Replies:** 2\
**Last updated:** [January 4, 2017, 6:32pm UTC](https://meta.discourse.org/t/onebox-not-working-on-new-docker-install/55133 "2017-01-04T18:32:46Z")

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As near as I can tell, as of October 2016. There are no more onebox whitelists… only blacklists. So the question is then… why doesn’t this link work? @codinghorror’s question on another thread… What does iFramely sa…

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## [How to Start a Google Crawl?](https://meta.discourse.org/t/how-to-start-a-google-crawl/55121)

<div class="topic-metadata">

**Author:** [@Emilio\_F\_Castillo](https://meta.discourse.org/u/Emilio_F_Castillo)\
**Replies:** 8\
**Last updated:** [January 3, 2017, 9:45pm UTC](https://meta.discourse.org/t/how-to-start-a-google-crawl/55121 "2017-01-03T21:45:23Z")

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Its been a few days and I’ve not seen google crawling our forum. We have the main domain site map in google webmaster tool and have read on this forum that a site map for the sub domain is not needed. We current host wit…

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## ["Next topic" keyboard shortcut](https://meta.discourse.org/t/next-topic-keyboard-shortcut/55098)

<div class="topic-metadata">

**Author:** [@Ernest\_Oppetit](https://meta.discourse.org/u/Ernest_Oppetit)\
**Replies:** 4\
**Last updated:** [January 3, 2017, 4:15pm UTC](https://meta.discourse.org/t/next-topic-keyboard-shortcut/55098 "2017-01-03T16:15:15Z")

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Hi In the currently available keyboard shortcuts, it doesnt seem possible to navigate to the next topic within the category. J/K navigates through posts within a topic and shift+j/shift+k doesnt seem to do anything I’d…

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## [Closing our Forum temporarily for Christmas](https://meta.discourse.org/t/closing-our-forum-temporarily-for-christmas/54717)

<div class="topic-metadata">

**Author:** [@CYester](https://meta.discourse.org/u/CYester)\
**Replies:** 9\
**Last updated:** [January 3, 2017, 3:28pm UTC](https://meta.discourse.org/t/closing-our-forum-temporarily-for-christmas/54717 "2017-01-03T15:28:21Z")

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Hi, What is the easiest way to close down our Forum temporarily for Christmas? We want people to be able to read posts but not to make new ones. Greetings, Casper

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## [Installation on DigitalOcean with 1GB RAM complaining](https://meta.discourse.org/t/installation-on-digitalocean-with-1gb-ram-complaining/55085)

<div class="topic-metadata">

**Author:** [@adam\_beers](https://meta.discourse.org/u/adam_beers)\
**Replies:** 2\
**Last updated:** [January 3, 2017, 8:41am UTC](https://meta.discourse.org/t/installation-on-digitalocean-with-1gb-ram-complaining/55085 "2017-01-03T08:41:59Z")

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Using the guide at discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub, I’m trying to install discourse on a DigitalOcean droplet with 1GB RAM. the discourse-setup script says I need to configure a sw…

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## [Discourse not starting up: nginx: unable to open supervise/ok: file does not exist](https://meta.discourse.org/t/discourse-not-starting-up-nginx-unable-to-open-supervise-ok-file-does-not-exist/53706)

<div class="topic-metadata">

**Author:** [@Pingless](https://meta.discourse.org/u/Pingless)\
**Replies:** 3\
**Last updated:** [January 3, 2017, 8:09am UTC](https://meta.discourse.org/t/discourse-not-starting-up-nginx-unable-to-open-supervise-ok-file-does-not-exist/53706 "2017-01-03T08:09:47Z")

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I’m trying to run Discourse with Let’s Encrypt behind an Apache Proxy on Ubuntu 16.04. When I start up the application, nobody is listening on the correct port (I’ve mapped it to 12080/12443 in the app.yml), and the log…

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## [How to upload svg file for custom fonts](https://meta.discourse.org/t/how-to-upload-svg-file-for-custom-fonts/55078)

<div class="topic-metadata">

**Author:** [@Arta\_S](https://meta.discourse.org/u/Arta_S)\
**Replies:** 9\
**Last updated:** [January 3, 2017, 1:11am UTC](https://meta.discourse.org/t/how-to-upload-svg-file-for-custom-fonts/55078 "2017-01-03T01:11:28Z")

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Hey guys, My head is exploding. I want to upload a few files for custom fonts. I want the file to be accessible like domain.com/filename.svg or domain.com/folder/filename.svg or whatever! Problem is that the discour…

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## [ERR\_INVALID\_RESPONSE trying to get push\_service\_worker.js](https://meta.discourse.org/t/err-invalid-response-trying-to-get-push-service-worker-js/55064)

<div class="topic-metadata">

**Author:** [@dani14\_96](https://meta.discourse.org/u/dani14_96)\
**Replies:** 4\
**Last updated:** [January 2, 2017, 7:43pm UTC](https://meta.discourse.org/t/err-invalid-response-trying-to-get-push-service-worker-js/55064 "2017-01-02T19:43:19Z")

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I'm running Discourse in a docker container behind a reverse proxy with Apache, so my app.yml configuration file is expose: - "8080:80" # http - "4443:443" # https The reverse proxy works for http connections. I ...

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## [Setup Wizard “doesn’t exist”](https://meta.discourse.org/t/setup-wizard-doesn-t-exist/55012)

<div class="topic-metadata">

**Author:** [@eglinski](https://meta.discourse.org/u/eglinski)\
**Replies:** 2\
**Last updated:** [January 2, 2017, 6:35pm UTC](https://meta.discourse.org/t/setup-wizard-doesn-t-exist/55012 "2017-01-02T18:35:24Z")

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I have successfully installed Discourse and used the Setup Wizard the first time. Looking to reload it but /wizard gets a Oops! That page doesn’t exist or is private. Yes, I am signed in as admin. Is there a way to chec…

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## [Number of users who watch a category or topic?](https://meta.discourse.org/t/number-of-users-who-watch-a-category-or-topic/55026)

<div class="topic-metadata">

**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 1\
**Last updated:** [January 1, 2017, 8:53pm UTC](https://meta.discourse.org/t/number-of-users-who-watch-a-category-or-topic/55026 "2017-01-01T20:53:42Z")

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How can an admin count the number of users who watch a topic or category? Is it measurable via API, or admin statistic panel, or even google analytic? can anyone guide me? I’m looking for it to get a measure of importa…

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## [Way to Get a Link for Password Reset Window?](https://meta.discourse.org/t/way-to-get-a-link-for-password-reset-window/54950)

<div class="topic-metadata">

**Author:** [@charchar](https://meta.discourse.org/u/charchar)\
**Replies:** 5\
**Last updated:** [December 30, 2016, 5:47pm UTC](https://meta.discourse.org/t/way-to-get-a-link-for-password-reset-window/54950 "2016-12-30T17:47:35Z")

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Hi there, I’m working on a forum where we’d like to put a link in a banner that would send users a password reset e-mail when clicked. We’re hoping this will help immigrated users realize they need to reset their passwo…

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## [Upgrade failed due to unclean database shutdown](https://meta.discourse.org/t/upgrade-failed-due-to-unclean-database-shutdown/54414)

<div class="topic-metadata">

**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 20\
**Last updated:** [December 30, 2016, 5:00pm UTC](https://meta.discourse.org/t/upgrade-failed-due-to-unclean-database-shutdown/54414 "2016-12-30T17:00:21Z")

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I was doing some routine on my box and also decided upgrade Discourse via ./launcher rebuild. Surprisingly, it failed. Never seen this before. I am on stable branch, so the update was from 1.6.7 to 1.6.9. ./launcher reb…

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## [Errors in user.rb after updating local to latest](https://meta.discourse.org/t/errors-in-user-rb-after-updating-local-to-latest/54966)

<div class="topic-metadata">

**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 1\
**Last updated:** [December 30, 2016, 7:43am UTC](https://meta.discourse.org/t/errors-in-user-rb-after-updating-local-to-latest/54966 "2016-12-30T07:43:29Z")

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the error log: rake aborted! SyntaxError: /home/ooops/discourse/app/models/user.rb:985: syntax error, unexpected '.' if group\_from\_email&.grant\_trust\_level && ^ /home/ooops/discourse/app/mod…

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## [Wordpress plugin to add link only](https://meta.discourse.org/t/wordpress-plugin-to-add-link-only/54041)

<div class="topic-metadata">

**Author:** [@marclouis](https://meta.discourse.org/u/marclouis)\
**Replies:** 8\
**Last updated:** [December 30, 2016, 12:37am UTC](https://meta.discourse.org/t/wordpress-plugin-to-add-link-only/54041 "2016-12-30T00:37:29Z")

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I wanted to setup a couple of wordpress blogs to share a discourse environment, but still leave wordpress native commenting in place, so just add “continue discussion about this post at discourse.otherdoman.com” above (o…

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## [How to rebuild from older discourse](https://meta.discourse.org/t/how-to-rebuild-from-older-discourse/54937)

<div class="topic-metadata">

**Author:** [@Alavi1412](https://meta.discourse.org/u/Alavi1412)\
**Replies:** 4\
**Last updated:** [December 29, 2016, 9:39pm UTC](https://meta.discourse.org/t/how-to-rebuild-from-older-discourse/54937 "2016-12-29T21:39:04Z")

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I need to rebuild discourses on VPS from older discoure(1.6.6 and not latest version) How should I do it? @Falco

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## [How can I enable "reply to this email to respond"](https://meta.discourse.org/t/how-can-i-enable-reply-to-this-email-to-respond/54920)

<div class="topic-metadata">

**Author:** [@Renee\_Alfred](https://meta.discourse.org/u/Renee_Alfred)\
**Replies:** 2\
**Last updated:** [December 29, 2016, 9:09am UTC](https://meta.discourse.org/t/how-can-i-enable-reply-to-this-email-to-respond/54920 "2016-12-29T09:09:37Z")

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This is what our users see at the end of the email notifying them that there is a new comment. And this is what I see at the end of the email when people reply to me at Discourse Meta. Can anyone please tell me how to e…

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## [RSpec failure about redis](https://meta.discourse.org/t/rspec-failure-about-redis/54860)

<div class="topic-metadata">

**Author:** [@woongbinni](https://meta.discourse.org/u/woongbinni)\
**Replies:** 3\
**Last updated:** [December 29, 2016, 12:59am UTC](https://meta.discourse.org/t/rspec-failure-about-redis/54860 "2016-12-29T00:59:47Z")

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I’ve just run RSPEC and I got 2 failure It seems to be redis setting problems, but I have no idea Please give me some advice about this. Failures: 1) DiscourseRedis DiscourseRedis::FallbackHandler#initiate\_fallback…

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## [Missing code from Adsense?](https://meta.discourse.org/t/missing-code-from-adsense/54869)

<div class="topic-metadata">

**Author:** [@TheAdmin2](https://meta.discourse.org/u/TheAdmin2)\
**Replies:** 3\
**Last updated:** [December 28, 2016, 9:09pm UTC](https://meta.discourse.org/t/missing-code-from-adsense/54869 "2016-12-28T21:09:55Z")

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Ok so I followed this tutorial: https://github.com/discourse/discourse-adplugin My code I got looks like this: But I must write in this: Where do I get the missing code from?

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## [Launcher \[rebuild/start/stop\] app throwing error](https://meta.discourse.org/t/launcher-rebuild-start-stop-app-throwing-error/54903)

<div class="topic-metadata">

**Author:** [@Ebs](https://meta.discourse.org/u/Ebs)\
**Replies:** 4\
**Last updated:** [December 28, 2016, 8:23pm UTC](https://meta.discourse.org/t/launcher-rebuild-start-stop-app-throwing-error/54903 "2016-12-28T20:23:03Z")

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Hello there, My Discourse installation has been running fine for about a week now. Tonight, I made some changes to app.yml and ran the familiar ./launcher app rebuild command only to be met with this response Unable t…

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