# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=852

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 853

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## [Any existing plugin enabling one level threading?](https://meta.discourse.org/t/any-existing-plugin-enabling-one-level-threading/53609)

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**Author:** [@walker](https://meta.discourse.org/u/walker)\
**Replies:** 0\
**Last updated:** [December 1, 2016, 3:25am UTC](https://meta.discourse.org/t/any-existing-plugin-enabling-one-level-threading/53609 "2016-12-01T03:25:34Z")

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I posted the same question before and get suggestions to ask it here again I would love to have one level threading enabled and organize the reply only in that way. Can anyone help me achieve that?

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## [SparkPost account suspended—trying to meet their compliance requirements](https://meta.discourse.org/t/sparkpost-account-suspended-trying-to-meet-their-compliance-requirements/53705)

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**Author:** [@ChrisSnyder](https://meta.discourse.org/u/ChrisSnyder)\
**Replies:** 4\
**Last updated:** [December 2, 2016, 7:57pm UTC](https://meta.discourse.org/t/sparkpost-account-suspended-trying-to-meet-their-compliance-requirements/53705 "2016-12-02T19:57:23Z")

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I recently migrated a forum to Discourse that had been on phpBB for ~15 years. I set up a SparkPost account for email, and everything was working fine. However, yesterday, I received an email from SparkPost informing me …

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## [Can be integrated with liquid templates?](https://meta.discourse.org/t/can-be-integrated-with-liquid-templates/52993)

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**Author:** [@lsanarg](https://meta.discourse.org/u/lsanarg)\
**Replies:** 3\
**Last updated:** [December 2, 2016, 12:41pm UTC](https://meta.discourse.org/t/can-be-integrated-with-liquid-templates/52993 "2016-12-02T12:41:17Z")

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Someone knows if is possible to integrate with liquid template system? Liquid template language. Thanks in advance.

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## [Digital Ocean Droplet](https://meta.discourse.org/t/digital-ocean-droplet/53682)

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**Author:** [@Ham](https://meta.discourse.org/u/Ham)\
**Replies:** 1\
**Last updated:** [December 2, 2016, 12:15pm UTC](https://meta.discourse.org/t/digital-ocean-droplet/53682 "2016-12-02T12:15:50Z")

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Hey guys. I got the $20 plan for my site but the multi is too much trouble for me. Would the $5 droplet work to set up a test site on a test url there?

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## [Can't rebuild app](https://meta.discourse.org/t/cant-rebuild-app/53648)

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**Author:** [@companyhen](https://meta.discourse.org/u/companyhen)\
**Replies:** 9\
**Last updated:** [December 2, 2016, 2:17am UTC](https://meta.discourse.org/t/cant-rebuild-app/53648 "2016-12-02T02:17:29Z")

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root@forum:/var/discourse# ./launcher rebuild app Ensuring launcher is up to date Fetching origin Launcher is up-to-date Stopping old container /usr/bin/docker stop -t 10 app I’m not using spaces instead of tabs. …

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## [Does discourse support running on Heroku?](https://meta.discourse.org/t/does-discourse-support-running-on-heroku/53646)

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**Author:** [@mvxlr](https://meta.discourse.org/u/mvxlr)\
**Replies:** 1\
**Last updated:** [December 1, 2016, 7:52pm UTC](https://meta.discourse.org/t/does-discourse-support-running-on-heroku/53646 "2016-12-01T19:52:50Z")

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I’ve found some resources online, mostly from 2013 Deploying Discourse to Heroku | (Un)Boxing Code regarding running discourse on Heroku. Has there been any progress on this? Any lessons to share? EDIT: Guys I know it’…

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## [Sandbox and test discourse on host?](https://meta.discourse.org/t/sandbox-and-test-discourse-on-host/53625)

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**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 3\
**Last updated:** [December 1, 2016, 12:50pm UTC](https://meta.discourse.org/t/sandbox-and-test-discourse-on-host/53625 "2016-12-01T12:50:44Z")

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Is it possible that we install a sandbox like discourse-sandbox? something besides the main forum, that can be used to warm up people for usage as well as to test some of the changes before it affects the main forum?

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## [After Recent Upgrade to 1.08? beta - No forum shows](https://meta.discourse.org/t/after-recent-upgrade-to-1-08-beta-no-forum-shows/53623)

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**Author:** [@yyhmsg](https://meta.discourse.org/u/yyhmsg)\
**Replies:** 4\
**Last updated:** [December 1, 2016, 12:10pm UTC](https://meta.discourse.org/t/after-recent-upgrade-to-1-08-beta-no-forum-shows/53623 "2016-12-01T12:10:07Z")

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My forum at https://community.yinyanghouse.com/ has been working fine for a year or so. This morning I upgraded to 1.8.0 beta (I’m pretty sure that’s the latest) and I saw no errors during the upgrade. Now, however, I …

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## [My site just broke after restarting server](https://meta.discourse.org/t/my-site-just-broke-after-restarting-server/53611)

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**Author:** [@companyhen](https://meta.discourse.org/u/companyhen)\
**Replies:** 5\
**Last updated:** [December 1, 2016, 4:18am UTC](https://meta.discourse.org/t/my-site-just-broke-after-restarting-server/53611 "2016-12-01T04:18:59Z")

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http://forum.hiphopheads.com/logs Please help. I removed the babble plugin because I thought it may be causing it, but the issue is still there.

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## [SketchFab Embedding Issue](https://meta.discourse.org/t/sketchfab-embedding-issue/53573)

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**Author:** [@RobMeade](https://meta.discourse.org/u/RobMeade)\
**Replies:** 17\
**Last updated:** [November 30, 2016, 6:03pm UTC](https://meta.discourse.org/t/sketchfab-embedding-issue/53573 "2016-11-30T18:03:22Z")

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Hi, I wasn’t entirely certain where to turn for this one, so I thought I would ask here to see if anyone else is experiencing any problems. I am a moderator on a hosted Discourse forum (https://community.gamedev.tv) an…

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## [Audioboom Onebox](https://meta.discourse.org/t/audioboom-onebox/53544)

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**Author:** [@JamesNorth](https://meta.discourse.org/u/JamesNorth)\
**Replies:** 3\
**Last updated:** [November 30, 2016, 3:30pm UTC](https://meta.discourse.org/t/audioboom-onebox/53544 "2016-11-30T15:30:01Z")

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Hi Everyone, Previous to the most recent versions of 1.7 beta, Audioboom embeds worked well using the whitelist function. They would just display the playable media embed. However I’ve noticed that they now embed unde…

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## [Upgrade fails with "javascripts/explorer-query-result has been removed in Ember 2.0"](https://meta.discourse.org/t/upgrade-fails-with-javascripts-explorer-query-result-has-been-removed-in-ember-2-0/53525)

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**Author:** [@mcwumbly](https://meta.discourse.org/u/mcwumbly)\
**Replies:** 2\
**Last updated:** [November 30, 2016, 2:11am UTC](https://meta.discourse.org/t/upgrade-fails-with-javascripts-explorer-query-result-has-been-removed-in-ember-2-0/53525 "2016-11-30T02:11:45Z")

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Attempting to upgrade Discourse on tests-passed from commit 2ddabc3 failed with this error: . Compiler said: Error: Assertion Failed: Using \`{{controller}}\` or any path based on it ('javascripts/explorer-query-result' @…

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## [What is the best docker storage backend to use on a VPS?](https://meta.discourse.org/t/what-is-the-best-docker-storage-backend-to-use-on-a-vps/34646)

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**Author:** [@jd2066](https://meta.discourse.org/u/jd2066)\
**Replies:** 9\
**Last updated:** [November 29, 2016, 2:24pm UTC](https://meta.discourse.org/t/what-is-the-best-docker-storage-backend-to-use-on-a-vps/34646 "2016-11-29T14:24:50Z")

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From what I have found, these are the available storage drivers: Union File Systems - aufs and overlayfs I’m currently using overlayfs and it seems to work ok but I’m not sure about it as I’ve read that it can use to…

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## [Where is the upgrade button](https://meta.discourse.org/t/where-is-the-upgrade-button/53510)

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**Author:** [@Idan](https://meta.discourse.org/u/Idan)\
**Replies:** 9\
**Last updated:** [November 29, 2016, 12:24pm UTC](https://meta.discourse.org/t/where-is-the-upgrade-button/53510 "2016-11-29T12:24:15Z")

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I can’t find the upgrade button in the UI. It says “updates are available. Please Upgrade!”. I remember using an upgrade button somewhere before for upgrading the files, but now I can’t see it. There is no click to upgr…

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## [Migrate topics from one discourse instance to another?](https://meta.discourse.org/t/migrate-topics-from-one-discourse-instance-to-another/53492)

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**Author:** [@Matthew\_Gaudet](https://meta.discourse.org/u/Matthew_Gaudet)\
**Replies:** 5\
**Last updated:** [November 28, 2016, 10:08pm UTC](https://meta.discourse.org/t/migrate-topics-from-one-discourse-instance-to-another/53492 "2016-11-28T22:08:40Z")

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We want to roll out a new Discourse instance for a larger group of users. We’re considering deprecating our older install, however I’m wondering if it would be possible to migrate selected topics from the old instance to…

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## [Post with CDATA block produces invalid RSS feed?](https://meta.discourse.org/t/post-with-cdata-block-produces-invalid-rss-feed/53362)

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**Author:** [@iamntz](https://meta.discourse.org/u/iamntz)\
**Replies:** 17\
**Last updated:** [November 28, 2016, 8:14pm UTC](https://meta.discourse.org/t/post-with-cdata-block-produces-invalid-rss-feed/53362 "2016-11-28T20:14:43Z")

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I’m using Zapier to automatically post new topics on a Facebook page and I noticed that for last few days, the feeds (i.e. /latest.rss) aren’t posted anymore. The error that Zapier throws me is this: The last error mess…

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## [Email not working properly](https://meta.discourse.org/t/email-not-working-properly/53474)

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**Author:** [@Ham](https://meta.discourse.org/u/Ham)\
**Replies:** 5\
**Last updated:** [November 28, 2016, 5:01pm UTC](https://meta.discourse.org/t/email-not-working-properly/53474 "2016-11-28T17:01:53Z")

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Using Digital Ocean one click app. I setup mail and tested SPF Text Record and DKIM Record are fine using Sparkpost.com. Showed everything fine. Initially I tried mailgun- showed my domain disabled from the start even w…

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## [Ace Editor Not Saving](https://meta.discourse.org/t/ace-editor-not-saving/53462)

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**Author:** [@Jesse\_Houston](https://meta.discourse.org/u/Jesse_Houston)\
**Replies:** 3\
**Last updated:** [November 28, 2016, 4:31pm UTC](https://meta.discourse.org/t/ace-editor-not-saving/53462 "2016-11-28T16:31:24Z")

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Good Day! We’re having a relatively regular reoccuring issue with the Ace Editor when attempting to save CSS changes. It looks very similar to: Code in customize section not saving - #6 by eviltrout Any ideas on resol…

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## [Which template corresponds to bulk invitation with specified topic id?](https://meta.discourse.org/t/which-template-corresponds-to-bulk-invitation-with-specified-topic-id/53436)

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**Author:** [@BillyZac](https://meta.discourse.org/u/BillyZac)\
**Replies:** 2\
**Last updated:** [November 27, 2016, 5:38pm UTC](https://meta.discourse.org/t/which-template-corresponds-to-bulk-invitation-with-specified-topic-id/53436 "2016-11-27T17:38:06Z")

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I would like to customize the email that users receive when they are invited via the bulk invitation. I have a topic id in the third column of the csv so that users land on that topic when they first log in. This is all…

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## ['./launcher bootstrap app' fails when Docker started with '--userns-remap=default' option](https://meta.discourse.org/t/launcher-bootstrap-app-fails-when-docker-started-with-userns-remap-default-option/52566)

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**Author:** [@Rob\_T](https://meta.discourse.org/u/Rob_T)\
**Replies:** 5\
**Last updated:** [November 25, 2016, 9:01am UTC](https://meta.discourse.org/t/launcher-bootstrap-app-fails-when-docker-started-with-userns-remap-default-option/52566 "2016-11-25T09:01:26Z")

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Docker version 1.12.3, build 6b644ec The ‘shared’ subdirectory seems to cause issues when Docker started with ‘–userns-remap=default’. First error was ‘stat /var/discourse/shared/standalone: permission denied’ I then …

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## [Discourse and WP](https://meta.discourse.org/t/discourse-and-wp/53299)

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**Author:** [@ThePassenger](https://meta.discourse.org/u/ThePassenger)\
**Replies:** 10\
**Last updated:** [November 24, 2016, 5:10pm UTC](https://meta.discourse.org/t/discourse-and-wp/53299 "2016-11-24T17:10:57Z")

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Hi! I have recently discovered this site and it looks amazing. Please let me know if this question is not placed in the proper place but I didn’t know exactly where to ask. My question is about the integration with Word…

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## [Help to remove top space above custom header - need CSS advice](https://meta.discourse.org/t/help-to-remove-top-space-above-custom-header-need-css-advice/51321)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 2\
**Last updated:** [November 24, 2016, 5:17am UTC](https://meta.discourse.org/t/help-to-remove-top-space-above-custom-header-need-css-advice/51321 "2016-11-24T05:17:31Z")

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I don’t seem to be able to figure out where this space comes from: The link is http://forum.kozovod.com/ Any CSS guru around to take a quick look? Many thanks

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## [Let's Encrypt Crowdfunding Campaign](https://meta.discourse.org/t/lets-encrypt-crowdfunding-campaign/52754)

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**Author:** [@mcwumbly](https://meta.discourse.org/u/mcwumbly)\
**Replies:** 2\
**Last updated:** [November 23, 2016, 3:59pm UTC](https://meta.discourse.org/t/lets-encrypt-crowdfunding-campaign/52754 "2016-11-23T15:59:57Z")

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The folks at Let’s Encrypt have kicked off a crowd funding campaign. If you use their service for your self hosted Discourse site, or generally support what they are doing, consider making a donation (and spread the wor…

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## [Error sending job mail](https://meta.discourse.org/t/error-sending-job-mail/53274)

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**Author:** [@Darcyys](https://meta.discourse.org/u/Darcyys)\
**Replies:** 2\
**Last updated:** [November 23, 2016, 1:59pm UTC](https://meta.discourse.org/t/error-sending-job-mail/53274 "2016-11-23T13:59:14Z")

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Hi, first of all sorry for my english and thanks a lot for your help Yesterday, after changing my app.yaml mail settings, my admin panel started showing this message: I changed my mail settings because i was using m…

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## [Git pull needed?](https://meta.discourse.org/t/git-pull-needed/42928)

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**Author:** [@precessor](https://meta.discourse.org/u/precessor)\
**Replies:** 5\
**Last updated:** [November 23, 2016, 1:27am UTC](https://meta.discourse.org/t/git-pull-needed/42928 "2016-11-23T01:27:33Z")

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A few places on meta and on the blog advise git pull before ./launcher rebuild app. I’ve never done git pull, only the latter, and my Discourse instance seems to update fine. What’s the value of git pull?

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## [Discourse isn't starting](https://meta.discourse.org/t/discourse-isnt-starting/53228)

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**Author:** [@nstemp](https://meta.discourse.org/u/nstemp)\
**Replies:** 12\
**Last updated:** [November 22, 2016, 8:10pm UTC](https://meta.discourse.org/t/discourse-isnt-starting/53228 "2016-11-22T20:10:38Z")

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I recently run out of disk space and following this https://meta.discourse.org/t/var-lib-docker-aufs-diff-increasing-in-size/31438/13 my discourse isn’t even starting now… I have no idea what to do now and I need help …

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## [Creating new tags issue](https://meta.discourse.org/t/creating-new-tags-issue/53129)

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**Author:** [@akaAlso](https://meta.discourse.org/u/akaAlso)\
**Replies:** 8\
**Last updated:** [November 22, 2016, 3:19pm UTC](https://meta.discourse.org/t/creating-new-tags-issue/53129 "2016-11-22T15:19:13Z")

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I’m not able to create new tags recently, I get redirected to a tags page showing the few that have been created previously with the heading Oops! That page doesn’t exist or is private This happens if I try to create a…

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## [Pay for one-time Discourse migration?](https://meta.discourse.org/t/pay-for-one-time-discourse-migration/53221)

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**Author:** [@dfabulich](https://meta.discourse.org/u/dfabulich)\
**Replies:** 4\
**Last updated:** [November 21, 2016, 10:20pm UTC](https://meta.discourse.org/t/pay-for-one-time-discourse-migration/53221 "2016-11-21T22:20:38Z")

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For some reason I thought the pricing page offered a way to pay CDCK to migrate a forum (e.g. from phpBB) to Discourse, but run the migrated site on a self-supported DigitalOcean instance. Is that a product CDCK offers? …

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## [Wordpress and Discourse in a single droplet](https://meta.discourse.org/t/wordpress-and-discourse-in-a-single-droplet/53217)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 3\
**Last updated:** [November 21, 2016, 9:10pm UTC](https://meta.discourse.org/t/wordpress-and-discourse-in-a-single-droplet/53217 "2016-11-21T21:10:55Z")

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Continuing the discussion from New Offering: Install Discourse and WordPress in one Droplet: In the above offering, I do a standard Cloud Install, move Discourse to another port, and install Apache to serve Wordpress an…

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## [Installation fails due to postgre](https://meta.discourse.org/t/installation-fails-due-to-postgre/53211)

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**Author:** [@Paktosan](https://meta.discourse.org/u/Paktosan)\
**Replies:** 2\
**Last updated:** [November 21, 2016, 8:26pm UTC](https://meta.discourse.org/t/installation-fails-due-to-postgre/53211 "2016-11-21T20:26:05Z")

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Hi, when trying to install discourse on Ubuntu 16.04 or OpenSUSE 42.2 I get the following error: SUSE Paste Can you tell me what is broken there and how I can fix it? Thank you, Paktosan

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