# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=859

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 860

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## [How to easily repost other html pages?](https://meta.discourse.org/t/how-to-easily-repost-other-html-pages/44649)

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**Author:** [@xiasummer](https://meta.discourse.org/u/xiasummer)\
**Replies:** 7\
**Last updated:** [September 27, 2016, 4:57am UTC](https://meta.discourse.org/t/how-to-easily-repost-other-html-pages/44649 "2016-09-27T04:57:14Z")

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Discourse is based on Markdown we know, and some symbols in this editor has some special meaning. But we are not always “Writting Things” on the discourse community. Some time we just “Ctrl+C & Ctrl+V” some meterials or …

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## [Normal RAM Usage](https://meta.discourse.org/t/normal-ram-usage/50630)

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**Author:** [@dustinmatlock](https://meta.discourse.org/u/dustinmatlock)\
**Replies:** 8\
**Last updated:** [September 26, 2016, 11:03pm UTC](https://meta.discourse.org/t/normal-ram-usage/50630 "2016-09-26T23:03:10Z")

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Hello, I have Discourse installed on DigitalOcean. I see the minimum requirements are 1 GB of RAM, although it seems my server is using more than expected. Any thoughts, is this normal? Thanks!

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## [Oddly high RAM usage with Discourse?](https://meta.discourse.org/t/oddly-high-ram-usage-with-discourse/49147)

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**Author:** [@Cosmopath](https://meta.discourse.org/u/Cosmopath)\
**Replies:** 4\
**Last updated:** [August 24, 2016, 4:00pm UTC](https://meta.discourse.org/t/oddly-high-ram-usage-with-discourse/49147 "2016-08-24T16:00:09Z")

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Hi, I’m running a virtual private server with Discourse installed through Ubuntu 16.04 LTS. Right now there’s no traffic (there’s probably two or three people on the site right now for beta testing) and the RAM usage for…

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## [Email address already in use - override?](https://meta.discourse.org/t/email-address-already-in-use-override/50500)

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**Author:** [@TheTechnobear](https://meta.discourse.org/u/TheTechnobear)\
**Replies:** 2\
**Last updated:** [September 25, 2016, 8:56pm UTC](https://meta.discourse.org/t/email-address-already-in-use-override/50500 "2016-09-25T20:56:50Z")

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Hi, I have a user that is trying to change their email, and gets the message that the email is already in use. Ive checked all active users, and there the email is not in use (and its not blocked etc) I think the issu…

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## [Custom header from remote site](https://meta.discourse.org/t/custom-header-from-remote-site/50623)

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**Author:** [@deltaskelta](https://meta.discourse.org/u/deltaskelta)\
**Replies:** 1\
**Last updated:** [September 25, 2016, 11:02am UTC](https://meta.discourse.org/t/custom-header-from-remote-site/50623 "2016-09-25T11:02:03Z")

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I have a custom header on my remote django site that renders some information so I decided to make a view for it and use an ajax request to load it into my discourse header when the page loads and it renders everything I…

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## [How can I add the ability to change color?](https://meta.discourse.org/t/how-can-i-add-the-ability-to-change-color/50538)

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**Author:** [@dylanh7241](https://meta.discourse.org/u/dylanh7241)\
**Replies:** 4\
**Last updated:** [September 23, 2016, 1:44pm UTC](https://meta.discourse.org/t/how-can-i-add-the-ability-to-change-color/50538 "2016-09-23T13:44:27Z")

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So many features, but no color really shocked me :slight\_smile: How can I allow colored text?

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## [Posts not being flagged as read due to CSS changes](https://meta.discourse.org/t/posts-not-being-flagged-as-read-due-to-css-changes/50510)

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**Author:** [@RobMeade](https://meta.discourse.org/u/RobMeade)\
**Replies:** 20\
**Last updated:** [September 22, 2016, 11:09pm UTC](https://meta.discourse.org/t/posts-not-being-flagged-as-read-due-to-css-changes/50510 "2016-09-22T23:09:57Z")

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Hi, I act as a moderator on a hosted Discourse solution (https://community.gamedev.tv) and over the last few days have noticed an issue with posts not being set as read. I am not an admin, so am not able to access any …

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## [I get "Body is invalid; try to be a little more descriptive"](https://meta.discourse.org/t/i-get-body-is-invalid-try-to-be-a-little-more-descriptive/50453)

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**Author:** [@rsoutar](https://meta.discourse.org/u/rsoutar)\
**Replies:** 5\
**Last updated:** [September 22, 2016, 5:14pm UTC](https://meta.discourse.org/t/i-get-body-is-invalid-try-to-be-a-little-more-descriptive/50453 "2016-09-22T17:14:28Z")

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Even though I had lots of body text (3-4 lines) Still, users got “Body is invalid; try to be a little more descriptive”

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## [New badge for users with personalized avatars?](https://meta.discourse.org/t/new-badge-for-users-with-personalized-avatars/50448)

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**Author:** [@SidV](https://meta.discourse.org/u/SidV)\
**Replies:** 2\
**Last updated:** [September 22, 2016, 5:09pm UTC](https://meta.discourse.org/t/new-badge-for-users-with-personalized-avatars/50448 "2016-09-22T17:09:48Z")

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Hello, I’ve been thinking the idea to congrats the users with TL1 and personalized avatar. Is it possible? How should be? Ps, I don’t know how to put #badge::tag in this topic. :thumbsup:

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## ["Visit link to respond" and "To unsubscribe..." - translation not being used in emails](https://meta.discourse.org/t/visit-link-to-respond-and-to-unsubscribe-translation-not-being-used-in-emails/50431)

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**Author:** [@sniepoort](https://meta.discourse.org/u/sniepoort)\
**Replies:** 2\
**Last updated:** [September 21, 2016, 6:19pm UTC](https://meta.discourse.org/t/visit-link-to-respond-and-to-unsubscribe-translation-not-being-used-in-emails/50431 "2016-09-21T18:19:15Z")

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The text translation - visit\_link\_to\_respond - and - unsubscribe\_link, are not being used in our notification emails. We have translated them via the text content tab, but they are ignored (or they are not the ones being…

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## [£3 Discourse hosting questions](https://meta.discourse.org/t/3-discourse-hosting-questions/50428)

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**Author:** [@Gabor](https://meta.discourse.org/u/Gabor)\
**Replies:** 21\
**Last updated:** [September 21, 2016, 5:31pm UTC](https://meta.discourse.org/t/3-discourse-hosting-questions/50428 "2016-09-21T17:31:11Z")

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Hi! I would like to create a blog with Discourse. I am not planning to do any specific modifications on the forum except of the installation of the Basic plugins from here. My users cannot create new topics, they just ca…

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## [Stop discourse blocking CIDR blocks](https://meta.discourse.org/t/stop-discourse-blocking-cidr-blocks/50432)

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**Author:** [@wasimkham](https://meta.discourse.org/u/wasimkham)\
**Replies:** 2\
**Last updated:** [September 21, 2016, 10:17am UTC](https://meta.discourse.org/t/stop-discourse-blocking-cidr-blocks/50432 "2016-09-21T10:17:45Z")

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I find that Discourse starts automatically blocking CIDR blocks instead of individual IP addresses when it starts seeing a pattern in spammy IP addresses. This results in many genuine users being blocked from using the s…

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## [Akismet - Updating / Adding to filters, Feedback to Developers?](https://meta.discourse.org/t/akismet-updating-adding-to-filters-feedback-to-developers/50396)

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**Author:** [@BCHK](https://meta.discourse.org/u/BCHK)\
**Replies:** 2\
**Last updated:** [September 20, 2016, 11:32pm UTC](https://meta.discourse.org/t/akismet-updating-adding-to-filters-feedback-to-developers/50396 "2016-09-20T23:32:39Z")

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My moderators have asked me this question: Is there a way to forward information on spammers that akismet misses to the akismet developers? Does anyone know if there is?

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## [Steps to migrate from Digital Ocean to OVH](https://meta.discourse.org/t/steps-to-migrate-from-digital-ocean-to-ovh/50368)

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**Author:** [@rhotimee](https://meta.discourse.org/u/rhotimee)\
**Replies:** 3\
**Last updated:** [September 20, 2016, 3:36pm UTC](https://meta.discourse.org/t/steps-to-migrate-from-digital-ocean-to-ovh/50368 "2016-09-20T15:36:49Z")

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I am new to discourse and its hosting. I want to migrate my discourse forum from digital ocean to ovh. i need the steps in which this can be done.

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## [Details tag preview doesn't match cooked post](https://meta.discourse.org/t/details-tag-preview-doesnt-match-cooked-post/50386)

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**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Replies:** 2\
**Last updated:** [September 20, 2016, 2:25pm UTC](https://meta.discourse.org/t/details-tag-preview-doesnt-match-cooked-post/50386 "2016-09-20T14:25:52Z")

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Trying to have a details section inside an existing details section. In the preview when composing it appears correctly, but does not work correctly when the post is cooked. This is how it is actually displaying ▶ Ut…

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## [Custom email footers in mailing list mode](https://meta.discourse.org/t/custom-email-footers-in-mailing-list-mode/50091)

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**Author:** [@brianmcdonald](https://meta.discourse.org/u/brianmcdonald)\
**Replies:** 3\
**Last updated:** [September 19, 2016, 5:00pm UTC](https://meta.discourse.org/t/custom-email-footers-in-mailing-list-mode/50091 "2016-09-19T17:00:00Z")

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Hi all, I am using discourse in mailing list mode at http://comms.southsudanngoforum.org/ to email users content when posted in the various categories. In these emails I want to include a footer. \*n the past I have inc…

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## ["Trigger" text field not showing up when creating custom badge](https://meta.discourse.org/t/trigger-text-field-not-showing-up-when-creating-custom-badge/50339)

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**Author:** [@evanthemann7](https://meta.discourse.org/u/evanthemann7)\
**Replies:** 3\
**Last updated:** [September 19, 2016, 3:32pm UTC](https://meta.discourse.org/t/trigger-text-field-not-showing-up-when-creating-custom-badge/50339 "2016-09-19T15:32:29Z")

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I am trying to create new automatic badges for my community. I am an admin and last week I was able to type SQL into a box called “Trigger (SQL Badge Query)” but now that box does not show up. I found a similar thread, …

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## [Discourse 1.7.0.beta4 Internet Explorer compatibility?](https://meta.discourse.org/t/discourse-1-7-0-beta4-internet-explorer-compatibility/50319)

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**Author:** [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)\
**Replies:** 1\
**Last updated:** [September 19, 2016, 1:20pm UTC](https://meta.discourse.org/t/discourse-1-7-0-beta4-internet-explorer-compatibility/50319 "2016-09-19T13:20:38Z")

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I’ve had reports from two members of my forum that Internet Explorer users are seeing a blank page when visiting. The most recent report was an IE11 user. They’ve had success in other browsers

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## [Translating the comment section](https://meta.discourse.org/t/translating-the-comment-section/50318)

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**Author:** [@daneriksson](https://meta.discourse.org/u/daneriksson)\
**Replies:** 1\
**Last updated:** [September 19, 2016, 8:29am UTC](https://meta.discourse.org/t/translating-the-comment-section/50318 "2016-09-19T08:29:51Z")

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So, I’ve finally decided to get rid of Disqus and use Discourse also to display comments on my blog. I’ve been searching this part of the forum, but I can’t really find out how to translate the text that’s displayed und…

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## [Let’s Encrypt problem](https://meta.discourse.org/t/let-s-encrypt-problem/50311)

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**Author:** [@yonghui](https://meta.discourse.org/u/yonghui)\
**Replies:** 2\
**Last updated:** [September 19, 2016, 5:12am UTC](https://meta.discourse.org/t/let-s-encrypt-problem/50311 "2016-09-19T05:12:37Z")

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installed Discourse, Check the cert files get written OK? command: ls -l shared/standalone/ssl show: rw-r–r-- 1 root root 424 Sep 19 10:43 dhparams.pem that’s all, what’s wrong?

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## [Badge: First Mention given when mentioning yourself](https://meta.discourse.org/t/badge-first-mention-given-when-mentioning-yourself/50308)

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**Author:** [@eksperimental](https://meta.discourse.org/u/eksperimental)\
**Replies:** 2\
**Last updated:** [September 19, 2016, 1:28am UTC](https://meta.discourse.org/t/badge-first-mention-given-when-mentioning-yourself/50308 "2016-09-19T01:28:40Z")

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It’s not that I have mentioned myself in a conversation, i just posted a link to previous comment of mine (within the same thread). apparently the first lines of the post along with my name were included in the message,…

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## [Discourse Upgrade fails every time](https://meta.discourse.org/t/discourse-upgrade-fails-every-time/50295)

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**Author:** [@Yassine\_Yousfi](https://meta.discourse.org/u/Yassine_Yousfi)\
**Replies:** 4\
**Last updated:** [September 18, 2016, 8:08pm UTC](https://meta.discourse.org/t/discourse-upgrade-fails-every-time/50295 "2016-09-18T20:08:22Z")

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Hi, My upgrade fails everytime, here is a screenshot: when left for sometime, the “upgrade” page and decedent pages are all not working and return “ERROR 500”. i had to restart discourse to get the pages working ag…

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## [Cannot Locate Images Folder for Logo](https://meta.discourse.org/t/cannot-locate-images-folder-for-logo/50299)

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**Author:** [@dustinmatlock](https://meta.discourse.org/u/dustinmatlock)\
**Replies:** 5\
**Last updated:** [September 18, 2016, 6:22pm UTC](https://meta.discourse.org/t/cannot-locate-images-folder-for-logo/50299 "2016-09-18T18:22:06Z")

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Hello, I’m not exactly a server administrator but never had this problem before. I installed Discourse using a DigitalOcean droplet. If I go to the Discourse admin panel, it tells me where the images folder is located: /…

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## [Many ruby processes on my client machine](https://meta.discourse.org/t/many-ruby-processes-on-my-client-machine/50281)

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**Author:** [@mariolevitin](https://meta.discourse.org/u/mariolevitin)\
**Replies:** 3\
**Last updated:** [September 18, 2016, 10:16am UTC](https://meta.discourse.org/t/many-ruby-processes-on-my-client-machine/50281 "2016-09-18T10:16:12Z")

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Hi, I have just launched my discourse site on a server. When I try to use the site, after a while my client machine got slow down. I checked the running processes and saw 5 ruby processes each of which uses approx. 250 …

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## [Discourse blocking with password reset](https://meta.discourse.org/t/discourse-blocking-with-password-reset/50193)

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**Author:** [@Socioneers](https://meta.discourse.org/u/Socioneers)\
**Replies:** 4\
**Last updated:** [September 16, 2016, 9:27pm UTC](https://meta.discourse.org/t/discourse-blocking-with-password-reset/50193 "2016-09-16T21:27:22Z")

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We imported a group of 45.000 users on a discourse installation and send them an invitation link with a separate mailing program. After activating and password resetting about 300 users about 40 people could not reset th…

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## [Validation error: unique\_post\_validator() doesn't know who the acting user is](https://meta.discourse.org/t/validation-error-unique-post-validator-doesnt-know-who-the-acting-user-is/50241)

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**Author:** [@mc0e](https://meta.discourse.org/u/mc0e)\
**Replies:** 3\
**Last updated:** [September 16, 2016, 9:05pm UTC](https://meta.discourse.org/t/validation-error-unique-post-validator-doesnt-know-who-the-acting-user-is/50241 "2016-09-16T21:05:20Z")

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I’m seeing similar errors on at least 2 different discourse installations. Does anyone have any idea what the following is about? The most serious manifestation is when trying to post from the web interface, which fail…

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## [Failed to Bootstrap due to out of memory](https://meta.discourse.org/t/failed-to-bootstrap-due-to-out-of-memory/50252)

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**Author:** [@KevinWorkman](https://meta.discourse.org/u/KevinWorkman)\
**Replies:** 4\
**Last updated:** [September 16, 2016, 7:45pm UTC](https://meta.discourse.org/t/failed-to-bootstrap-due-to-out-of-memory/50252 "2016-09-16T19:45:36Z")

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I’m trying to create a new Discourse, falling the steps here: https://www.digitalocean.com/community/tutorials/how-to-install-discourse-on-ubuntu-14-04 I get to the ./launcher bootstrap app part, and it goes off for abo…

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## [Rebuild container error?](https://meta.discourse.org/t/rebuild-container-error/43740)

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**Author:** [@saluzi](https://meta.discourse.org/u/saluzi)\
**Replies:** 4\
**Last updated:** [September 16, 2016, 8:11am UTC](https://meta.discourse.org/t/rebuild-container-error/43740 "2016-09-16T08:11:17Z")

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After I Run ./launcher rebuild app ,Being given: Removing old container + /usr/bin/docker rm app Error response from daemon: Driver aufs failed to remove root filesystem 8218bb15066b2d2ce0ba527cf68f0465759c45e06abb8b2e6…

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## [Why are some people on two trust levels](https://meta.discourse.org/t/why-are-some-people-on-two-trust-levels/50199)

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**Author:** [@sjmscott](https://meta.discourse.org/u/sjmscott)\
**Replies:** 3\
**Last updated:** [September 15, 2016, 8:27pm UTC](https://meta.discourse.org/t/why-are-some-people-on-two-trust-levels/50199 "2016-09-15T20:27:48Z")

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I am confused that I have some people at two trust levels: trust\_level\_0, trust\_level\_1 It seems like once you move to level 1, level 0 should go away. . . . or am I missing something? edit: is it possible to search …

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## [1.7.0-beta 4 / Topic List Previews - mobile UI bug - topic ages](https://meta.discourse.org/t/1-7-0-beta-4-topic-list-previews-mobile-ui-bug-topic-ages/50209)

<div class="topic-metadata">

**Author:** [@ChrisBeach](https://meta.discourse.org/u/ChrisBeach)\
**Replies:** 2\
**Last updated:** [September 15, 2016, 9:27pm UTC](https://meta.discourse.org/t/1-7-0-beta-4-topic-list-previews-mobile-ui-bug-topic-ages/50209 "2016-09-15T21:27:22Z")

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UPDATED: think this relates to the Topic List Previews plugin. I thought the topic ages had perhaps been intentionally removed in 1.7.0-beta4. Then I saw this while scrolling, which suggests it’s actually a rendering bu…

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