# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=860

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 861

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## [Error 500 when editing the "closed topic" post](https://meta.discourse.org/t/error-500-when-editing-the-closed-topic-post/50124)

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**Author:** [@barryvan](https://meta.discourse.org/u/barryvan)\
**Replies:** 6\
**Last updated:** [September 14, 2016, 4:47pm UTC](https://meta.discourse.org/t/error-500-when-editing-the-closed-topic-post/50124 "2016-09-14T16:47:38Z")

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I just closed a topic, but meant to post a message explaining why before. I figured I’d edit the “closed topic” post to do so – but when I hit “save”, I received an error 500. It does seem to have persisted my changes, t…

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## [XenForo Import Failing (config/application.rb:2)](https://meta.discourse.org/t/xenforo-import-failing-config-application-rb-2/50049)

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**Author:** [@Padraig](https://meta.discourse.org/u/Padraig)\
**Replies:** 15\
**Last updated:** [September 14, 2016, 1:44am UTC](https://meta.discourse.org/t/xenforo-import-failing-config-application-rb-2/50049 "2016-09-14T01:44:10Z")

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Hi everyone. Just got Discourse set up and now I am attempting to import my content from my XenForo Database Follow this guide, I get to Step 11 - Migrate a XenForo forum to Discourse You are set to go now, run the i…

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## [Image in banner topic](https://meta.discourse.org/t/image-in-banner-topic/50071)

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**Author:** [@helperhaps](https://meta.discourse.org/u/helperhaps)\
**Replies:** 2\
**Last updated:** [September 14, 2016, 1:20am UTC](https://meta.discourse.org/t/image-in-banner-topic/50071 "2016-09-14T01:20:42Z")

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My Discourse version is v1.6 stable In my local discourse, it is not install under docker. I run it with rails s. I uploaded a random image. And changed its width from 690 to 100% to make it look more better as a banner…

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## [Criteria to ensure Discourse instance will work as a Chrome webapp on mobile](https://meta.discourse.org/t/criteria-to-ensure-discourse-instance-will-work-as-a-chrome-webapp-on-mobile/50112)

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**Author:** [@auryn\_macmillan](https://meta.discourse.org/u/auryn_macmillan)\
**Replies:** 12\
**Last updated:** [September 13, 2016, 10:42pm UTC](https://meta.discourse.org/t/criteria-to-ensure-discourse-instance-will-work-as-a-chrome-webapp-on-mobile/50112 "2016-09-13T22:42:01Z")

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I have a few of instances of Discourse running for different projects. They are pretty much identical, other than a couple of minor CSS differences, but are behaving differently when I try to use the “Add to homescreen” …

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## [Reassigning Discourse Category on Wordpress Published Article](https://meta.discourse.org/t/reassigning-discourse-category-on-wordpress-published-article/50018)

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**Author:** [@jamesmarkcook](https://meta.discourse.org/u/jamesmarkcook)\
**Replies:** 4\
**Last updated:** [September 13, 2016, 10:23pm UTC](https://meta.discourse.org/t/reassigning-discourse-category-on-wordpress-published-article/50018 "2016-09-13T22:23:41Z")

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I was wondering if this is possible at the moment, because if it is I may have missed something? I needed to change an article’s Discourse category so I assumed selecting the dropdown for a different category and hittin…

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## [Adding links to Discourse header](https://meta.discourse.org/t/adding-links-to-discourse-header/47830)

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**Author:** [@jamesmarkcook](https://meta.discourse.org/u/jamesmarkcook)\
**Replies:** 16\
**Last updated:** [September 13, 2016, 1:46pm UTC](https://meta.discourse.org/t/adding-links-to-discourse-header/47830 "2016-09-13T13:46:56Z")

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I noticed that the Sitepoint forums have links within the Discourse header itself. How was this achieved? I came across a post that suggested adding links above the header and then using CSS to position them so it looks…

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## [Nginx and Discourse is redirect looping with SSL](https://meta.discourse.org/t/nginx-and-discourse-is-redirect-looping-with-ssl/50048)

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**Author:** [@Semaphorism](https://meta.discourse.org/u/Semaphorism)\
**Replies:** 3\
**Last updated:** [September 13, 2016, 5:16am UTC](https://meta.discourse.org/t/nginx-and-discourse-is-redirect-looping-with-ssl/50048 "2016-09-13T05:16:45Z")

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I have Discourse on port 5001 (HTTP), and 5002 (HTTPS), but the problem is that its redirect looping, also known as ERR\_TOO\_MANY\_REDIRECTS on Chrome. My Nginx configuration, with SSL. I got this configuration from Digit…

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## [Can't get incoming mail to poll](https://meta.discourse.org/t/cant-get-incoming-mail-to-poll/49948)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [September 12, 2016, 6:59pm UTC](https://meta.discourse.org/t/cant-get-incoming-mail-to-poll/49948 "2016-09-12T18:59:25Z")

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I’m testing incoming mail for a site. It worked fine in a previous test (though it was with 1.7.x; this is 1.6.1). I turned on the “insecure apps” thing. It was all good. Now it doesn’t seem to be polling. Before mail w…

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## [Font awesome icon breaks plugin](https://meta.discourse.org/t/font-awesome-icon-breaks-plugin/49995)

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**Author:** [@auryn\_macmillan](https://meta.discourse.org/u/auryn_macmillan)\
**Replies:** 5\
**Last updated:** [September 12, 2016, 2:43pm UTC](https://meta.discourse.org/t/font-awesome-icon-breaks-plugin/49995 "2016-09-12T14:43:58Z")

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I’ve installed a couple of OAuth2 plugins, and noticed that they all seem to use a bit of an ugly hack in order to place the an icon on their relative login button. Being the genius that I am, I figured I’d go ahead and …

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## [Change "Top" to "Hot"](https://meta.discourse.org/t/change-top-to-hot/50013)

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**Author:** [@Asoul](https://meta.discourse.org/u/Asoul)\
**Replies:** 5\
**Last updated:** [September 12, 2016, 1:41pm UTC](https://meta.discourse.org/t/change-top-to-hot/50013 "2016-09-12T13:41:17Z")

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Hi, Is there a way to Modify the default “Top” to “Hot”? I cannot find this setting in admin panel, maybe I should change the translation file? Thanks

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## [Is it possible to run discourse without redis cache on aws elasticache?](https://meta.discourse.org/t/is-it-possible-to-run-discourse-without-redis-cache-on-aws-elasticache/50000)

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**Author:** [@aedensixty](https://meta.discourse.org/u/aedensixty)\
**Replies:** 1\
**Last updated:** [September 12, 2016, 7:30am UTC](https://meta.discourse.org/t/is-it-possible-to-run-discourse-without-redis-cache-on-aws-elasticache/50000 "2016-09-12T07:30:18Z")

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Currently we are discourse on an ec2 instance and elasticache redis instance deploying with docker. Is there anyway of running discourse without redis? We are getting charged quite highly for it especially because we n…

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## [How to disable direct https://ipaddress visit?](https://meta.discourse.org/t/how-to-disable-direct-https-ipaddress-visit/49927)

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**Author:** [@doudou](https://meta.discourse.org/u/doudou)\
**Replies:** 16\
**Last updated:** [September 10, 2016, 6:48am UTC](https://meta.discourse.org/t/how-to-disable-direct-https-ipaddress-visit/49927 "2016-09-10T06:48:44Z")

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see title. How to prohibit https://ipaddress visit the website or using http://ip:443? How to configure in the docker nginx?

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## [Admin only categories don't show in list](https://meta.discourse.org/t/admin-only-categories-dont-show-in-list/49943)

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**Author:** [@jamesmarkcook](https://meta.discourse.org/u/jamesmarkcook)\
**Replies:** 3\
**Last updated:** [September 9, 2016, 6:11pm UTC](https://meta.discourse.org/t/admin-only-categories-dont-show-in-list/49943 "2016-09-09T18:11:34Z")

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Just wondering if any changes have gone in recently that stopped private categories from being available for Wordpress to publish to. I know this used to work as it was how I tested the integration without any of my for…

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## [404 in admin when enabling must\_approve\_users](https://meta.discourse.org/t/404-in-admin-when-enabling-must-approve-users/49940)

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**Author:** [@ryan.platte](https://meta.discourse.org/u/ryan.platte)\
**Replies:** 1\
**Last updated:** [September 9, 2016, 4:45pm UTC](https://meta.discourse.org/t/404-in-admin-when-enabling-must-approve-users/49940 "2016-09-09T16:45:07Z")

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I installed Discourse following the Docker+DO instructions to the letter. Most everything is working perfectly, except the settings. I am trying to enable the must\_approve\_users setting, but it fails, saying “Sorry, an …

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## [WordPress Plugin with Discourse on Subdomain](https://meta.discourse.org/t/wordpress-plugin-with-discourse-on-subdomain/49936)

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**Author:** [@dustinmatlock](https://meta.discourse.org/u/dustinmatlock)\
**Replies:** 2\
**Last updated:** [September 9, 2016, 2:46pm UTC](https://meta.discourse.org/t/wordpress-plugin-with-discourse-on-subdomain/49936 "2016-09-09T14:46:27Z")

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Hello, I’d like to know if it’s possible to integrate WP and Discourse if the forum is on a subdomain? Thanks!

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## [Notification email for all posts on topic to users who even aren't tracking the topic](https://meta.discourse.org/t/notification-email-for-all-posts-on-topic-to-users-who-even-arent-tracking-the-topic/49802)

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**Author:** [@naveedahmada036](https://meta.discourse.org/u/naveedahmada036)\
**Replies:** 3\
**Last updated:** [September 9, 2016, 8:06am UTC](https://meta.discourse.org/t/notification-email-for-all-posts-on-topic-to-users-who-even-arent-tracking-the-topic/49802 "2016-09-09T08:06:17Z")

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Question: What’s meaning of “user\_posted” on email report page(/admin/email/sent) ? and possible bug: Something is wrong with this specific topic in our discourse instance, lot of users are getting email for all pos…

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## [Profile picture changes](https://meta.discourse.org/t/profile-picture-changes/48275)

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**Author:** [@henrikbg](https://meta.discourse.org/u/henrikbg)\
**Replies:** 1\
**Last updated:** [September 8, 2016, 9:13pm UTC](https://meta.discourse.org/t/profile-picture-changes/48275 "2016-09-08T21:13:02Z")

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This has been happening for quite a while now. This user’s profile picture is fine on the profile page and user card. Everywhere else it’s a generic icon. I’ve tried reseting my browser’s cache, etc, with no luck. …

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## [Can I install on existing Docker?](https://meta.discourse.org/t/can-i-install-on-existing-docker/49842)

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**Author:** [@RyanH](https://meta.discourse.org/u/RyanH)\
**Replies:** 4\
**Last updated:** [September 7, 2016, 8:09pm UTC](https://meta.discourse.org/t/can-i-install-on-existing-docker/49842 "2016-09-07T20:09:31Z")

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I’m running a server with Ubuntu 14.04 and managed with Plesk Onyx (preview of version 17). One of the awesome things about the upcoming Plesk release is their support for Docker images. So setting up a domain or subdoma…

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## [Help on putting an opened search box instead of a clickable icon?](https://meta.discourse.org/t/help-on-putting-an-opened-search-box-instead-of-a-clickable-icon/49673)

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**Author:** [@Pad\_Pors](https://meta.discourse.org/u/Pad_Pors)\
**Replies:** 3\
**Last updated:** [September 4, 2016, 12:18pm UTC](https://meta.discourse.org/t/help-on-putting-an-opened-search-box-instead-of-a-clickable-icon/49673 "2016-09-04T12:18:07Z")

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trying to put the search box in the header by default, i.e. this opened up search box: can anyone help me?

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## [Importing from NodeBB](https://meta.discourse.org/t/importing-from-nodebb/42049)

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**Author:** [@lasercar](https://meta.discourse.org/u/lasercar)\
**Replies:** 7\
**Last updated:** [September 2, 2016, 1:21am UTC](https://meta.discourse.org/t/importing-from-nodebb/42049 "2016-09-02T01:21:41Z")

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Is there a way to import users and posts from NodeBB into Discourse?

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## [Restore error -- database escape problem?](https://meta.discourse.org/t/restore-error-database-escape-problem/49585)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 6\
**Last updated:** [September 2, 2016, 10:34pm UTC](https://meta.discourse.org/t/restore-error-database-escape-problem/49585 "2016-09-02T22:34:50Z")

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I’m having trouble restoring to a hosted site. It restored fine on my Droplet, but not at the place that’s hosting Discourse for a client. I suppose it’s their problem to figure out, but I’m curious about what it could b…

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## [Lots of problems installing Discourse under CentOS with NGINX forwarding](https://meta.discourse.org/t/lots-of-problems-installing-discourse-under-centos-with-nginx-forwarding/49537)

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**Author:** [@john3](https://meta.discourse.org/u/john3)\
**Replies:** 16\
**Last updated:** [September 2, 2016, 9:22am UTC](https://meta.discourse.org/t/lots-of-problems-installing-discourse-under-centos-with-nginx-forwarding/49537 "2016-09-02T09:22:54Z")

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Hi, I have installed discourse multiple times but the issue remains the same, even a fresh discourse installation did not help. If i upload an image, i get the link and it works, but the default discourse links such as …

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## [Incomplete removal of broken plugin caused issues](https://meta.discourse.org/t/incomplete-removal-of-broken-plugin-caused-issues/49602)

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**Author:** [@kuyashi](https://meta.discourse.org/u/kuyashi)\
**Replies:** 8\
**Last updated:** [September 2, 2016, 2:53am UTC](https://meta.discourse.org/t/incomplete-removal-of-broken-plugin-caused-issues/49602 "2016-09-02T02:53:53Z")

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When attempting to list the /users pages - the list doesn’t populate: @sam - as you’ll see in the console output, there is a reference to stickFooter() - I have already removed that plugin, but is this related do you…

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## [Issues in Integrating SSO in Discourse](https://meta.discourse.org/t/issues-in-integrating-sso-in-discourse/49533)

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**Author:** [@Hammad\_Abbasi](https://meta.discourse.org/u/Hammad_Abbasi)\
**Replies:** 1\
**Last updated:** [September 1, 2016, 9:46am UTC](https://meta.discourse.org/t/issues-in-integrating-sso-in-discourse/49533 "2016-09-01T09:46:03Z")

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HI, I have followed this guide to enable SSO Integration with my app Setup DiscourseConnect - Official Single-Sign-On for Discourse (sso) Local Logins are now now disabled and Discourse correctly redirects user to SSO …

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## [No Status Message After New User Clicks invitation link](https://meta.discourse.org/t/no-status-message-after-new-user-clicks-invitation-link/49445)

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**Author:** [@cogdog](https://meta.discourse.org/u/cogdog)\
**Replies:** 5\
**Last updated:** [August 31, 2016, 3:30pm UTC](https://meta.discourse.org/t/no-status-message-after-new-user-clicks-invitation-link/49445 "2016-08-31T15:30:52Z")

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My site is site up for accounts created by invitation only. When a new user is sent an invite, either by email or direct link, it sends them to the site. I thought there was a status message that/should appear letting th…

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## [Empty /users view](https://meta.discourse.org/t/empty-users-view/49283)

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**Author:** [@enricostn](https://meta.discourse.org/u/enricostn)\
**Replies:** 3\
**Last updated:** [August 31, 2016, 10:26am UTC](https://meta.discourse.org/t/empty-users-view/49283 "2016-08-31T10:26:41Z")

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Hi there, new Discourse installation here, we already have some users signed up but the /users view shows no users. https://meta.discourse.org/users for us is empty. Any hint? Thanks! EDIT: I see that it’s a public …

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## [Login/Sign up modals empty](https://meta.discourse.org/t/login-sign-up-modals-empty/49322)

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**Author:** [@kuyashi](https://meta.discourse.org/u/kuyashi)\
**Replies:** 6\
**Last updated:** [August 30, 2016, 3:06pm UTC](https://meta.discourse.org/t/login-sign-up-modals-empty/49322 "2016-08-30T15:06:22Z")

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For some reason both Login/Sign up modals are appearing empty when clicked. The issue is consistent across browsers and devices. I have not edited any core files. No errors in browser console. I have stop/restarted a…

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## [How to reliably identify a troll with suspected multiple user accounts?](https://meta.discourse.org/t/how-to-reliably-identify-a-troll-with-suspected-multiple-user-accounts/49163)

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**Author:** [@ljpp](https://meta.discourse.org/u/ljpp)\
**Replies:** 8\
**Last updated:** [August 30, 2016, 3:15am UTC](https://meta.discourse.org/t/how-to-reliably-identify-a-troll-with-suspected-multiple-user-accounts/49163 "2016-08-30T03:15:44Z")

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Surprise, surprise, our community has a troll. Our troll is using a mobile connection, instead of a land line, and thus his IP-address is ever changing, constrained only by the operators IP pool. We have already suspend…

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## [New Categories View](https://meta.discourse.org/t/new-categories-view/49218)

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**Author:** [@Rob\_Waters](https://meta.discourse.org/u/Rob_Waters)\
**Replies:** 6\
**Last updated:** [August 29, 2016, 5:00pm UTC](https://meta.discourse.org/t/new-categories-view/49218 "2016-08-29T17:00:13Z")

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We changed our homepage to default to the Categories view from the beginning. Today, out of the blue, that view changed to a vertically-bisected screen with categories on the left and Latest on the right. Was this a deli…

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## [Upgrade Failed from v1.7.0.beta3 +20 TO 1.7.0.beta3](https://meta.discourse.org/t/upgrade-failed-from-v1-7-0-beta3-20-to-1-7-0-beta3/49338)

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**Author:** [@agung](https://meta.discourse.org/u/agung)\
**Replies:** 4\
**Last updated:** [August 29, 2016, 3:13am UTC](https://meta.discourse.org/t/upgrade-failed-from-v1-7-0-beta3-20-to-1-7-0-beta3/49338 "2016-08-29T03:13:54Z")

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HI I’m trying to upgrade from v1.7.0.beta3 +20 TO 1.7.0.beta3 Got this error message Compressing: application-5f751a6fe3e92d4cf1a5cb351c574378c5b0122f205342ab2a3895c8c45e394a.js uglifyjs '/var/www/discourse/public/as…

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