# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=862

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 863

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## [Migrating old forum to Discourse - concern about digest mails](https://meta.discourse.org/t/migrating-old-forum-to-discourse-concern-about-digest-mails/48821)

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**Author:** [@mbajur](https://meta.discourse.org/u/mbajur)\
**Replies:** 3\
**Last updated:** [August 18, 2016, 7:16pm UTC](https://meta.discourse.org/t/migrating-old-forum-to-discourse-concern-about-digest-mails/48821 "2016-08-18T19:16:22Z")

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That’s a post extracted from one of my posts posted in phpbb import script topic. It was ignored there so i decided to create a separate topic for it cause i think it might be pretty interesting to someone. Here is the …

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## [Question about "What do trust levels do"?](https://meta.discourse.org/t/question-about-what-do-trust-levels-do/48769)

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**Author:** [@XRodriguez](https://meta.discourse.org/u/XRodriguez)\
**Replies:** 4\
**Last updated:** [August 18, 2016, 2:11pm UTC](https://meta.discourse.org/t/question-about-what-do-trust-levels-do/48769 "2016-08-18T14:11:50Z")

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In that topic what does “Reply as new topic in the right gutter (UI removed)”?

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## [What's the best way to branch off a discussion from a topic?](https://meta.discourse.org/t/whats-the-best-way-to-branch-off-a-discussion-from-a-topic/48791)

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**Author:** [@johndbritton](https://meta.discourse.org/u/johndbritton)\
**Replies:** 1\
**Last updated:** [August 18, 2016, 10:18am UTC](https://meta.discourse.org/t/whats-the-best-way-to-branch-off-a-discussion-from-a-topic/48791 "2016-08-18T10:18:21Z")

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We have one topic where new community members are introducing themselves and I’m seeing lots of cases where I’d like to get into a more in-depth conversation on a tangent to the thread topic. If I reply to a comment, it…

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## [Moving Topics to a Restricted Sub Category](https://meta.discourse.org/t/moving-topics-to-a-restricted-sub-category/48517)

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**Author:** [@Mamta\_Buch](https://meta.discourse.org/u/Mamta_Buch)\
**Replies:** 2\
**Last updated:** [August 18, 2016, 5:00am UTC](https://meta.discourse.org/t/moving-topics-to-a-restricted-sub-category/48517 "2016-08-18T05:00:24Z")

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We are using our forum to allow our customers to submit feature requests. I have created two sub-categories for accepted and rejected feature requests that only our staff can use. I would like to move posts from the Feat…

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## [Add mini-logo on top of mods avatar](https://meta.discourse.org/t/add-mini-logo-on-top-of-mods-avatar/48762)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 1\
**Last updated:** [August 17, 2016, 11:12pm UTC](https://meta.discourse.org/t/add-mini-logo-on-top-of-mods-avatar/48762 "2016-08-17T23:12:20Z")

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Just wondering how is this mini-logo added on top of the avatars? In a topic: In the “categories page”: So there should be a site setting to control whether the mini-logo should be put on top of mods avatars? Bu…

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## [Tag labels appearing haphazardly](https://meta.discourse.org/t/tag-labels-appearing-haphazardly/48748)

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**Author:** [@gdpelican](https://meta.discourse.org/u/gdpelican)\
**Replies:** 4\
**Last updated:** [August 17, 2016, 10:37pm UTC](https://meta.discourse.org/t/tag-labels-appearing-haphazardly/48748 "2016-08-17T22:37:22Z")

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I’m not sure if this is a bug or not, but I don’t understand the current behaviour just yet. Looking at the tag intersections page for docker/email, some of the labels aren’t showing up under the topic titles: Howev…

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## [How do I disable Markdown completely?](https://meta.discourse.org/t/how-do-i-disable-markdown-completely/48727)

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**Author:** [@alfuken](https://meta.discourse.org/u/alfuken)\
**Replies:** 19\
**Last updated:** [August 17, 2016, 7:38pm UTC](https://meta.discourse.org/t/how-do-i-disable-markdown-completely/48727 "2016-08-17T19:38:10Z")

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Basically, title says it all. How do I disable Markdown for the whole forum? Same question about BBCode and HTML. The only thing that should be allowed to be formatted - is line breaks. Thanks.

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## [Semi-private Discourse Install?](https://meta.discourse.org/t/semi-private-discourse-install/48745)

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**Author:** [@Webtrend](https://meta.discourse.org/u/Webtrend)\
**Replies:** 2\
**Last updated:** [August 17, 2016, 4:44pm UTC](https://meta.discourse.org/t/semi-private-discourse-install/48745 "2016-08-17T16:44:27Z")

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I am running a private subscription site and I want to make the full access to discourse available to members only. However, I would like the non-members to have access to topic listing (may be the latest 25 active topic…

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## [Why doesn't Tweet unicode show in my browser?](https://meta.discourse.org/t/why-doesnt-tweet-unicode-show-in-my-browser/48692)

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**Author:** [@lrossouw](https://meta.discourse.org/u/lrossouw)\
**Replies:** 6\
**Last updated:** [August 16, 2016, 11:04pm UTC](https://meta.discourse.org/t/why-doesnt-tweet-unicode-show-in-my-browser/48692 "2016-08-16T23:04:03Z")

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This just popped into my feed in twitter (retweeded by codinghorror I believe). Not sure if it should be better displayed on discourse? This is how it should look:

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## [SSO won't create user as admin or suppress welcome message](https://meta.discourse.org/t/sso-wont-create-user-as-admin-or-suppress-welcome-message/48711)

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**Author:** [@mb450](https://meta.discourse.org/u/mb450)\
**Replies:** 2\
**Last updated:** [August 16, 2016, 7:39pm UTC](https://meta.discourse.org/t/sso-wont-create-user-as-admin-or-suppress-welcome-message/48711 "2016-08-16T19:39:59Z")

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Hi, New to discourse and having a problem with SSO. Before signing my payload looks like this. “nonce=d09ba51dbc2094e47f5b8e85d5612520&external\_id=539692721&email=admin%blah.uk&name=Tadmin&avatar\_force\_update=1&admin=…

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## [Creating Auto login from android app to discourse](https://meta.discourse.org/t/creating-auto-login-from-android-app-to-discourse/40154)

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**Author:** [@chitale\_prasad](https://meta.discourse.org/u/chitale_prasad)\
**Replies:** 4\
**Last updated:** [August 16, 2016, 10:08am UTC](https://meta.discourse.org/t/creating-auto-login-from-android-app-to-discourse/40154 "2016-08-16T10:08:01Z")

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Hi! I have an android app. Inside android app I have called my Discourse forum using Web browser activity. My users need to login again in Discourse due to this. Is their any way by which I can auto login them if discou…

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## [External SSO provider login link](https://meta.discourse.org/t/external-sso-provider-login-link/48392)

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**Author:** [@Dominic\_Hargreaves](https://meta.discourse.org/u/Dominic_Hargreaves)\
**Replies:** 5\
**Last updated:** [August 16, 2016, 2:09am UTC](https://meta.discourse.org/t/external-sso-provider-login-link/48392 "2016-08-16T02:09:50Z")

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In order to improve the user experience when moving between our main site and discourse, we are considering detecting how the user has logged into our main site and customizing the link to the community site to initiate …

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## [SSO login broken when following a shared link?](https://meta.discourse.org/t/sso-login-broken-when-following-a-shared-link/45134)

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**Author:** [@Kevin\_McKinney](https://meta.discourse.org/u/Kevin_McKinney)\
**Replies:** 3\
**Last updated:** [August 15, 2016, 7:07pm UTC](https://meta.discourse.org/t/sso-login-broken-when-following-a-shared-link/45134 "2016-08-15T19:07:54Z")

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I’ve set up SSO for my Discourse instance at my company, so that users can log in with Windows authentication against our internal Active Directory. This has worked fine so far. What I noticed today is that when I email…

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## [EMail Verification with SSO](https://meta.discourse.org/t/email-verification-with-sso/48498)

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**Author:** [@Grex315](https://meta.discourse.org/u/Grex315)\
**Replies:** 10\
**Last updated:** [August 15, 2016, 4:32pm UTC](https://meta.discourse.org/t/email-verification-with-sso/48498 "2016-08-15T16:32:45Z")

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Recently i have noticed that new users that register for my site are not able to verify their email address to create their account on the forums. I am using Wordpress with the Latest version of the WP-Discourse plugin …

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## [Multisite scheduled backup is only running for one site](https://meta.discourse.org/t/multisite-scheduled-backup-is-only-running-for-one-site/48486)

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**Author:** [@brahn](https://meta.discourse.org/u/brahn)\
**Replies:** 8\
**Last updated:** [August 15, 2016, 5:55am UTC](https://meta.discourse.org/t/multisite-scheduled-backup-is-only-running-for-one-site/48486 "2016-08-15T05:55:57Z")

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I have 3 sites in a standalone multisite setup and recently noticed that only one of them is actually performing the scheduled backup. There does not appear to be anything in the logs about the other sites failing to ba…

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## [Flag Email Notifications](https://meta.discourse.org/t/flag-email-notifications/43862)

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**Author:** [@Carson1](https://meta.discourse.org/u/Carson1)\
**Replies:** 11\
**Last updated:** [August 14, 2016, 9:21pm UTC](https://meta.discourse.org/t/flag-email-notifications/43862 "2016-08-14T21:21:46Z")

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Is it possible that I could set up notifications for flagged posts? So every time someone flags a post you can receive an email so you can respond quicker.

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## [Emails are skipped, not being sent](https://meta.discourse.org/t/emails-are-skipped-not-being-sent/48594)

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**Author:** [@noamoss](https://meta.discourse.org/u/noamoss)\
**Replies:** 2\
**Last updated:** [August 14, 2016, 9:13pm UTC](https://meta.discourse.org/t/emails-are-skipped-not-being-sent/48594 "2016-08-14T21:13:17Z")

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Hi, I just installed new Discourse (1.7.0 Beta 2 + 8) For unknown reason I keep getting “\[Sender\] 501 Syntax error on the mail logs.” Already checked the following: Host name was declared as domain, not using IP. se…

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## [Discourse and segment.io integration](https://meta.discourse.org/t/discourse-and-segment-io-integration/48509)

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**Author:** [@rianatide](https://meta.discourse.org/u/rianatide)\
**Replies:** 1\
**Last updated:** [August 12, 2016, 1:34pm UTC](https://meta.discourse.org/t/discourse-and-segment-io-integration/48509 "2016-08-12T13:34:22Z")

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Has anyone tried to integrate Discourse and segment.io? Is it possible and, if so, what are the difficulties and pitfalls?

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## [Only 1 tag is shown in the latest page due to tag duplication in title](https://meta.discourse.org/t/only-1-tag-is-shown-in-the-latest-page-due-to-tag-duplication-in-title/47974)

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**Author:** [@Alankrit\_Choudh](https://meta.discourse.org/u/Alankrit_Choudh)\
**Replies:** 5\
**Last updated:** [August 12, 2016, 12:14am UTC](https://meta.discourse.org/t/only-1-tag-is-shown-in-the-latest-page-due-to-tag-duplication-in-title/47974 "2016-08-12T00:14:01Z")

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One of my community members found this out. Only 1 tag is shown in the latest page. Whereas at the topic page is The other tags are missing (anime is my case.) On chrome latest - and discourse latest.

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## [How to show full name BEFORE username? (just like in Meta)](https://meta.discourse.org/t/how-to-show-full-name-before-username-just-like-in-meta/45744)

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**Author:** [@brunoedigital](https://meta.discourse.org/u/brunoedigital)\
**Replies:** 6\
**Last updated:** [June 16, 2016, 11:13am UTC](https://meta.discourse.org/t/how-to-show-full-name-before-username-just-like-in-meta/45744 "2016-06-16T11:13:14Z")

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Hi, I’ve figured how to enable and show names alongside with usernames. But on my forum it looks like this: And here looks like this: So name comes first. I’ve searched inside settings and couldn’t find it. Doe…

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## [Receive email for all posts and replies](https://meta.discourse.org/t/receive-email-for-all-posts-and-replies/48473)

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**Author:** [@trudat](https://meta.discourse.org/u/trudat)\
**Replies:** 3\
**Last updated:** [August 10, 2016, 8:53pm UTC](https://meta.discourse.org/t/receive-email-for-all-posts-and-replies/48473 "2016-08-10T20:53:42Z")

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I have a user who would like to receive email of all posts and replies. Apparently they can’t be bothered to actually use the forum :angry: :skull\_crossbones: Is there such a feature? Closest I have seen would be to s…

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## [Set forum settings either before or after install](https://meta.discourse.org/t/set-forum-settings-either-before-or-after-install/36772)

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**Author:** [@SnipersCode](https://meta.discourse.org/u/SnipersCode)\
**Replies:** 3\
**Last updated:** [August 10, 2016, 2:52am UTC](https://meta.discourse.org/t/set-forum-settings-either-before-or-after-install/36772 "2016-08-10T02:52:36Z")

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Background: I’m currently creating a solution that automatically deploys the nginx, uwsgi, flask, and discourse containers using docker-compose. My flask application has an oauth2 endpoint that discourse uses (using the …

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## [Should I use a subdomain or can I install Discourse at the root domain?](https://meta.discourse.org/t/should-i-use-a-subdomain-or-can-i-install-discourse-at-the-root-domain/48417)

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**Author:** [@Turko](https://meta.discourse.org/u/Turko)\
**Replies:** 1\
**Last updated:** [August 9, 2016, 9:33pm UTC](https://meta.discourse.org/t/should-i-use-a-subdomain-or-can-i-install-discourse-at-the-root-domain/48417 "2016-08-09T21:33:13Z")

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Hi İ got example.com domain. but when i read insttallation guideline it says "example.example.com " i should registered new domain like this ?

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## [Guide: Getting Discourse Installed on OVH Cloud (Part 2)](https://meta.discourse.org/t/guide-getting-discourse-installed-on-ovh-cloud-part-2/23963)

<div class="topic-metadata">

**Author:** [@pl3bs](https://meta.discourse.org/u/pl3bs)\
**Replies:** 5\
**Last updated:** [August 9, 2016, 5:44am UTC](https://meta.discourse.org/t/guide-getting-discourse-installed-on-ovh-cloud-part-2/23963 "2016-08-09T05:44:40Z")

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As promised, I am going to post up a guide for others to follow after spending numerous hours trying to get this figured out properly. This is a continuation from here: Where I was totally lost. This guide assumes: …

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## [Discourse has stopped opening](https://meta.discourse.org/t/discourse-has-stopped-opening/47710)

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**Author:** [@itamerlanium](https://meta.discourse.org/u/itamerlanium)\
**Replies:** 36\
**Last updated:** [August 8, 2016, 10:33pm UTC](https://meta.discourse.org/t/discourse-has-stopped-opening/47710 "2016-08-08T22:33:32Z")

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Hi dears, unfortunately, my website http://specknz.me/ has stopped opening and I don’t really know what has caused it. Also I’ve got an error: 502 Bad Gateway nginx How could be it sort out without touching the Snapsh…

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## [System message: "Problems have been found"](https://meta.discourse.org/t/system-message-problems-have-been-found/48308)

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**Author:** [@TimeDoctor](https://meta.discourse.org/u/TimeDoctor)\
**Replies:** 5\
**Last updated:** [August 8, 2016, 4:48pm UTC](https://meta.discourse.org/t/system-message-problems-have-been-found/48308 "2016-08-08T16:48:26Z")

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I received this message from the system with the subject: “Problems have been found” The body of the message is as follows: "Some problems are being reported on your admin dashboard. Please review and fix them." The …

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## [Where is the email that caused a user to be pending?](https://meta.discourse.org/t/where-is-the-email-that-caused-a-user-to-be-pending/48359)

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**Author:** [@watchmanmonitor](https://meta.discourse.org/u/watchmanmonitor)\
**Replies:** 2\
**Last updated:** [August 8, 2016, 3:32pm UTC](https://meta.discourse.org/t/where-is-the-email-that-caused-a-user-to-be-pending/48359 "2016-08-08T15:32:58Z")

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This may be a feature request, but for now I’m trying to figure out why I’ve got some users who are pending in some invite-only forums. These are automated replies, of course, but I can’t see the content to review it…

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## [Hootsuite doesn't like Discourse RSS](https://meta.discourse.org/t/hootsuite-doesnt-like-discourse-rss/48248)

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**Author:** [@olea](https://meta.discourse.org/u/olea)\
**Replies:** 3\
**Last updated:** [August 8, 2016, 10:09am UTC](https://meta.discourse.org/t/hootsuite-doesnt-like-discourse-rss/48248 "2016-08-08T10:09:33Z")

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Hi: I’m using Hootsuite for managing our social networks at HackLab Almería. Hootsuite has a feature for autopublishing items using RSS feed. But for any reason I don’t know it doesn’t like our Discourse generated one: …

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## [SSO for College Account](https://meta.discourse.org/t/sso-for-college-account/48087)

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**Author:** [@Richard\_Mohorovich](https://meta.discourse.org/u/Richard_Mohorovich)\
**Replies:** 6\
**Last updated:** [August 8, 2016, 3:21am UTC](https://meta.discourse.org/t/sso-for-college-account/48087 "2016-08-08T03:21:33Z")

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Hello, Still waiting for reply on setting this up for forum from school. SSO for students using their student account. SSO help page for School Would any be able to provide insight on how to do this? I’ve seen a threa…

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## [How do I quote someone?](https://meta.discourse.org/t/how-do-i-quote-someone/48326)

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**Author:** [@steemitforum](https://meta.discourse.org/u/steemitforum)\
**Replies:** 3\
**Last updated:** [August 7, 2016, 7:18pm UTC](https://meta.discourse.org/t/how-do-i-quote-someone/48326 "2016-08-07T19:18:18Z")

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Meaning when I reply with their quote in my reply. Thanks!

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