# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=867

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 868

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## [Link activation already expired when sent](https://meta.discourse.org/t/link-activation-already-expired-when-sent/46090)

<div class="topic-metadata">

**Author:** [@brunoedigital](https://meta.discourse.org/u/brunoedigital)\
**Replies:** 3\
**Last updated:** [June 21, 2016, 8:47am UTC](https://meta.discourse.org/t/link-activation-already-expired-when-sent/46090 "2016-06-21T08:47:34Z")

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Hey folks. We developed a custom plugin to integrate my payment system with Discourse. Basically what it does is that it creates a new user based on a POST notification sent by my payment system where it creates a new u…

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## [Discourse embed in Ghost blocked on "Loading Discussion..."](https://meta.discourse.org/t/discourse-embed-in-ghost-blocked-on-loading-discussion/43156)

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**Author:** [@hangvar](https://meta.discourse.org/u/hangvar)\
**Replies:** 9\
**Last updated:** [June 21, 2016, 5:24am UTC](https://meta.discourse.org/t/discourse-embed-in-ghost-blocked-on-loading-discussion/43156 "2016-06-21T05:24:28Z")

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Hi, I’ve setup my Discourse instance and my Ghost on the same server in Docker containers, using nginx to route to the different containers. But when trying to show the Ghost welcome page it gets stuck on “Loading Discu…

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## [White screen after upgrade](https://meta.discourse.org/t/white-screen-after-upgrade/42332)

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**Author:** [@Ankhamax](https://meta.discourse.org/u/Ankhamax)\
**Replies:** 2\
**Last updated:** [June 21, 2016, 2:15am UTC](https://meta.discourse.org/t/white-screen-after-upgrade/42332 "2016-06-21T02:15:55Z")

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I upgraded my site to the newest version of the discourse and I installed topic list preview plugin 4 days ago. There was also an upgrade available in the topic list preview. I upgraded the site using cd /div/discourse …

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## [Spam protection from three day old account?](https://meta.discourse.org/t/spam-protection-from-three-day-old-account/45409)

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**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\
**Replies:** 10\
**Last updated:** [June 21, 2016, 1:21am UTC](https://meta.discourse.org/t/spam-protection-from-three-day-old-account/45409 "2016-06-21T01:21:01Z")

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So my site was just hit with a porn spammer account that posted ten new topics, all with content like: \<a href="http://robtopol.in/n/1-Scarlett+Johansson+nude.html"\>\<img src="http://robtopol.in/n/index.gif" /\>\</a\> The …

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## [Force Lowercase slug URLs when set to "encoded"](https://meta.discourse.org/t/force-lowercase-slug-urls-when-set-to-encoded/46036)

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**Author:** [@Idan](https://meta.discourse.org/u/Idan)\
**Replies:** 22\
**Last updated:** [June 20, 2016, 10:26pm UTC](https://meta.discourse.org/t/force-lowercase-slug-urls-when-set-to-encoded/46036 "2016-06-20T22:26:43Z")

</div>

I wanted to know if there is an option to force lowercase slugs instead of the same capitilization it is written. I prefer lowercase URLs than mixed ones.

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## [Gradual migration from vBulletin](https://meta.discourse.org/t/gradual-migration-from-vbulletin/46044)

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**Author:** [@IbnAdam](https://meta.discourse.org/u/IbnAdam)\
**Replies:** 3\
**Last updated:** [June 20, 2016, 3:48pm UTC](https://meta.discourse.org/t/gradual-migration-from-vbulletin/46044 "2016-06-20T15:48:14Z")

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I have a large forum and resident members do not like abrupt changes. I am planning to introduce gradual migration to discourse by adding discourse based topics at the end of each thread on current vB forum, and encourag…

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## [Backup upload failing](https://meta.discourse.org/t/backup-upload-failing/45140)

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**Author:** [@tim.smith](https://meta.discourse.org/u/tim.smith)\
**Replies:** 5\
**Last updated:** [June 20, 2016, 3:42pm UTC](https://meta.discourse.org/t/backup-upload-failing/45140 "2016-06-20T15:42:11Z")

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I’m trying to restore my discourse site, but I can’t upload backups. It eventually fails with a 500 error (though that’s probably irrelevant). The JavaScript console is showing that it’s trying to post to Login | HSTS R…

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## [Notification Email Branding](https://meta.discourse.org/t/notification-email-branding/31879)

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**Author:** [@ahuling](https://meta.discourse.org/u/ahuling)\
**Replies:** 2\
**Last updated:** [June 20, 2016, 7:29am UTC](https://meta.discourse.org/t/notification-email-branding/31879 "2016-06-20T07:29:36Z")

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Can I include branding in the notification and digest emails which go out to users, e.g. a header and footer which is included in each message?

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## [Sending e-mails don't work on signup](https://meta.discourse.org/t/sending-e-mails-dont-work-on-signup/46030)

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**Author:** [@rriemann](https://meta.discourse.org/u/rriemann)\
**Replies:** 12\
**Last updated:** [June 20, 2016, 4:07am UTC](https://meta.discourse.org/t/sending-e-mails-dont-work-on-signup/46030 "2016-06-20T04:07:48Z")

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Hey guys, a forum user made me aware that on our forum, the signup mail is not arriving. This could be related to a recent update. So I updated again yesterday evening to latest master and the problem persists. Mails w…

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## [SunOS installation?](https://meta.discourse.org/t/sunos-installation/45970)

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**Author:** [@benni](https://meta.discourse.org/u/benni)\
**Replies:** 1\
**Last updated:** [June 19, 2016, 9:02am UTC](https://meta.discourse.org/t/sunos-installation/45970 "2016-06-19T09:02:30Z")

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hey guys I wanna create a nice little website + community board just like “www.discourse.org” I have the PowerWeb Basic bundle from strato that means: domains, webspace and email accounts at first I used the install-c…

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## [Bring back topic with too many flags?](https://meta.discourse.org/t/bring-back-topic-with-too-many-flags/46024)

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**Author:** [@charleswalter](https://meta.discourse.org/u/charleswalter)\
**Replies:** 1\
**Last updated:** [June 19, 2016, 4:52am UTC](https://meta.discourse.org/t/bring-back-topic-with-too-many-flags/46024 "2016-06-19T04:52:58Z")

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Is there a way to unhide a topic that has been overly flagged by users inappropriately? I couldn’t seem to find this option

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## [Add HTML (Link) Next To Logo](https://meta.discourse.org/t/add-html-link-next-to-logo/36982)

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**Author:** [@laurin1](https://meta.discourse.org/u/laurin1)\
**Replies:** 4\
**Last updated:** [June 18, 2016, 1:37pm UTC](https://meta.discourse.org/t/add-html-link-next-to-logo/36982 "2016-06-18T13:37:54Z")

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We want to add a link in the space next to the logo. Is that possible?

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## [Rebuilding caused a JavaScript error on load](https://meta.discourse.org/t/rebuilding-caused-a-javascript-error-on-load/45975)

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**Author:** [@fefrei](https://meta.discourse.org/u/fefrei)\
**Replies:** 8\
**Last updated:** [June 17, 2016, 9:35pm UTC](https://meta.discourse.org/t/rebuilding-caused-a-javascript-error-on-load/45975 "2016-06-17T21:35:34Z")

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After rebuilding my site a few minutes ago, Discourse no longer loads. I get this error in the JavaScript console: I’m down to these plugins, and the error is still there: - git clone https://github.com/disco…

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## [Whitelisting tags](https://meta.discourse.org/t/whitelisting-tags/45704)

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**Author:** [@precessor](https://meta.discourse.org/u/precessor)\
**Replies:** 3\
**Last updated:** [June 15, 2016, 4:31pm UTC](https://meta.discourse.org/t/whitelisting-tags/45704 "2016-06-15T16:31:20Z")

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It is possible to have a limited list of allowed tags on topics? I can’t find a way. Use case: I would like to label some posts as tutorial-style “how to” posts under each of my Categories, instead of taking these usef…

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## [Security issue in error log; concern or no concern?](https://meta.discourse.org/t/security-issue-in-error-log-concern-or-no-concern/45686)

<div class="topic-metadata">

**Author:** [@ron\_jeremy](https://meta.discourse.org/u/ron_jeremy)\
**Replies:** 1\
**Last updated:** [June 15, 2016, 9:08am UTC](https://meta.discourse.org/t/security-issue-in-error-log-concern-or-no-concern/45686 "2016-06-15T09:08:59Z")

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Tonight was the first time I’ve ever checked the logs. Should I be worried about this? My forum is “stock” (no plugins or custom anything).

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## [Building an Amazon Discourse pilot, planning for scale](https://meta.discourse.org/t/building-an-amazon-discourse-pilot-planning-for-scale/45458)

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**Author:** [@edanto](https://meta.discourse.org/u/edanto)\
**Replies:** 11\
**Last updated:** [June 14, 2016, 10:48pm UTC](https://meta.discourse.org/t/building-an-amazon-discourse-pilot-planning-for-scale/45458 "2016-06-14T22:48:34Z")

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Having looked at a few different platforms, I think that Discourse will be the best platform for our volunteer group. I’m not fully sure how best to build it so that it is very cheap to run for the first few months of p…

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## [Missing \[%{data} value\] on badges page in Italian translation](https://meta.discourse.org/t/missing-data-value-on-badges-page-in-italian-translation/45671)

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**Author:** [@dax](https://meta.discourse.org/u/dax)\
**Replies:** 2\
**Last updated:** [June 14, 2016, 7:52pm UTC](https://meta.discourse.org/t/missing-data-value-on-badges-page-in-italian-translation/45671 "2016-06-14T19:52:44Z")

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From the last beta (5, 6 and 7) in all the italian discourse forums I’ve checked, we have a \[missing %{data} value\] for every badge. I know that italian translators have checked on Transifex but it seems the problem…

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## [Showing Discourse notifications in WordPress?](https://meta.discourse.org/t/showing-discourse-notifications-in-wordpress/44697)

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**Author:** [@lkramer](https://meta.discourse.org/u/lkramer)\
**Replies:** 10\
**Last updated:** [June 14, 2016, 5:17pm UTC](https://meta.discourse.org/t/showing-discourse-notifications-in-wordpress/44697 "2016-06-14T17:17:07Z")

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Hello! We’re considering the advised setup of WordPress installed on domain.com and discourse installed on community.domain.com and then using the WordPress plugin provided by Discourse for single sign on etc. Obviously…

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## [API - How to revoke badge from a user](https://meta.discourse.org/t/api-how-to-revoke-badge-from-a-user/45560)

<div class="topic-metadata">

**Author:** [@jefflau](https://meta.discourse.org/u/jefflau)\
**Replies:** 4\
**Last updated:** [June 13, 2016, 6:29pm UTC](https://meta.discourse.org/t/api-how-to-revoke-badge-from-a-user/45560 "2016-06-13T18:29:35Z")

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Hi guys, I’ve been trying to reverse engineer the revoke badge API endpoint, but I can’t figure out how its done. When i’m looking at the XHR requests on the inspector, I can’t figure out how the API knows what user/bad…

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## [How to debug Mailgun log error (not receiving activation email)](https://meta.discourse.org/t/how-to-debug-mailgun-log-error-not-receiving-activation-email/45352)

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**Author:** [@ron\_jeremy](https://meta.discourse.org/u/ron_jeremy)\
**Replies:** 6\
**Last updated:** [June 13, 2016, 4:34pm UTC](https://meta.discourse.org/t/how-to-debug-mailgun-log-error-not-receiving-activation-email/45352 "2016-06-13T16:34:34Z")

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Some users receive the account activation email and others do not. I really don’t know what to look for (this is all Greek to me). Resending emails (whether initiated by me or the user) does not help, so I’ve had to man…

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## [Use the same user database and login credentials in multiple discourse instances](https://meta.discourse.org/t/use-the-same-user-database-and-login-credentials-in-multiple-discourse-instances/45584)

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**Author:** [@auryn\_macmillan](https://meta.discourse.org/u/auryn_macmillan)\
**Replies:** 10\
**Last updated:** [June 13, 2016, 5:11am UTC](https://meta.discourse.org/t/use-the-same-user-database-and-login-credentials-in-multiple-discourse-instances/45584 "2016-06-13T05:11:29Z")

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I know that it is possible to run multiple instances of discourse on the same server using a multisite setup. I’m wondering if it would be possible for multiple instances of discourse to make use of the same user databas…

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## [Signup button while on mobiles](https://meta.discourse.org/t/signup-button-while-on-mobiles/45411)

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**Author:** [@prateekvarma](https://meta.discourse.org/u/prateekvarma)\
**Replies:** 9\
**Last updated:** [June 12, 2016, 10:43am UTC](https://meta.discourse.org/t/signup-button-while-on-mobiles/45411 "2016-06-12T10:43:00Z")

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Hi, When we access a discourse forum from a mobile device, the “signup” button is nowhere to be seen, though the login button is. Is there a way we can add a signup button for mobile devices too? Thanks.

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## [Docker0 Missing (OpenVZ)](https://meta.discourse.org/t/docker0-missing-openvz/45434)

<div class="topic-metadata">

**Author:** [@JupiterFlux](https://meta.discourse.org/u/JupiterFlux)\
**Replies:** 12\
**Last updated:** [June 12, 2016, 2:03am UTC](https://meta.discourse.org/t/docker0-missing-openvz/45434 "2016-06-12T02:03:09Z")

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I am getting the docker0 not found error after completing discourse-setup and on future attempts to start and connect. I am using Ubuntu 14.04.4 LTS (64 bit). Just installed, well… if it’s technically installed at this…

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## [Failed to bootstrap 1.6.0.beta 8 with out of date docker](https://meta.discourse.org/t/failed-to-bootstrap-1-6-0-beta-8-with-out-of-date-docker/45570)

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**Author:** [@Josiah\_Toppin](https://meta.discourse.org/u/Josiah_Toppin)\
**Replies:** 4\
**Last updated:** [June 11, 2016, 7:42pm UTC](https://meta.discourse.org/t/failed-to-bootstrap-1-6-0-beta-8-with-out-of-date-docker/45570 "2016-06-11T19:42:07Z")

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Coming from 1.6.0.beta 7 to beta 8 today. I don’t have time to delve into it too much right now, but here is the error that is thrown - running ./launcher rebuild app FAILED Pups::ExecError: cd /var/www/discourse && su…

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## [How to decrease the PASSWORD LENGTH from the 10 to 6 digits of the NEW USER SIGNING UP](https://meta.discourse.org/t/how-to-decrease-the-password-length-from-the-10-to-6-digits-of-the-new-user-signing-up/45562)

<div class="topic-metadata">

**Author:** [@srikanth413](https://meta.discourse.org/u/srikanth413)\
**Replies:** 3\
**Last updated:** [June 11, 2016, 1:18pm UTC](https://meta.discourse.org/t/how-to-decrease-the-password-length-from-the-10-to-6-digits-of-the-new-user-signing-up/45562 "2016-06-11T13:18:35Z")

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HI ALL, when new user is going to signup in the registration form, PASSWORD LENGTH asking at least 10 characters. how to decrease the PASSWORD LENGTH from the 10 to 6 digits of the USER CREATION. To do that modificati…

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## [Report on using discourse\_docker on a CoreOS image](https://meta.discourse.org/t/report-on-using-discourse-docker-on-a-coreos-image/19745)

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**Author:** [@julsevern](https://meta.discourse.org/u/julsevern)\
**Replies:** 18\
**Last updated:** [June 11, 2016, 8:25am UTC](https://meta.discourse.org/t/report-on-using-discourse-docker-on-a-coreos-image/19745 "2016-06-11T08:25:06Z")

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I can happily report that discourse\_docker works just fine on a CoreOS image. There was exactly one thing I had to modify: localhost discourse # git --no-pager diff diff --git a/launcher b/launcher index bc7f204..07dca0…

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## [What is Discourse's definition of small/large communities? (when to upgrade 1gb to 2gb)](https://meta.discourse.org/t/what-is-discourses-definition-of-small-large-communities-when-to-upgrade-1gb-to-2gb/45556)

<div class="topic-metadata">

**Author:** [@ZenOokami](https://meta.discourse.org/u/ZenOokami)\
**Replies:** 1\
**Last updated:** [June 11, 2016, 3:02am UTC](https://meta.discourse.org/t/what-is-discourses-definition-of-small-large-communities-when-to-upgrade-1gb-to-2gb/45556 "2016-06-11T03:02:02Z")

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Hello everyone! Trying out discourse, since nodeBB was not working the way we wanted, currently installed it on a 1gb ram droplet. Now in the documentation it’s stated that 1gb will work just fine for small communities…

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## [SSO with Wp-Discourse plugin](https://meta.discourse.org/t/sso-with-wp-discourse-plugin/44617)

<div class="topic-metadata">

**Author:** [@Karthik](https://meta.discourse.org/u/Karthik)\
**Replies:** 4\
**Last updated:** [June 10, 2016, 11:31pm UTC](https://meta.discourse.org/t/sso-with-wp-discourse-plugin/44617 "2016-06-10T23:31:07Z")

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Hey Guys, So, I’m trying to install the WP plugin for the following purpose. Enable SSO on my blog (blog.mydomain.com) so that a) Old commenters can be imported to my forum (at ask.mydomain.com) as users. b) New co…

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## [Container fails to (re)start after system update](https://meta.discourse.org/t/container-fails-to-re-start-after-system-update/45541)

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**Author:** [@JohnDoe1](https://meta.discourse.org/u/JohnDoe1)\
**Replies:** 7\
**Last updated:** [June 10, 2016, 9:04pm UTC](https://meta.discourse.org/t/container-fails-to-re-start-after-system-update/45541 "2016-06-10T21:04:37Z")

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Hi, I upgraded my server (debian 8.5) a few days ago via apt-get. docker-engine was updated. I use docker only for discourse. The discourse container did not restart after updating. Manually restarting fails with /var…

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## [Blank Page after Upgrading due to old Tagging Plugin](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243)

<div class="topic-metadata">

**Author:** [@anandm09](https://meta.discourse.org/u/anandm09)\
**Replies:** 20\
**Last updated:** [June 10, 2016, 8:41am UTC](https://meta.discourse.org/t/blank-page-after-upgrading-due-to-old-tagging-plugin/45243 "2016-06-10T08:41:54Z")

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I tried upgrading to newer version from admin panel. After completion of the process the site is showing only blank page. I tried upgrading through shh and it shows this message So I ran the command again, its compl…

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