# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=868

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 869

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## [How to enable mailing list?](https://meta.discourse.org/t/how-to-enable-mailing-list/45397)

<div class="topic-metadata">

**Author:** [@JacobLett](https://meta.discourse.org/u/JacobLett)\
**Replies:** 2\
**Last updated:** [June 8, 2016, 7:14pm UTC](https://meta.discourse.org/t/how-to-enable-mailing-list/45397 "2016-06-08T19:14:32Z")

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What settings should you enable to make Discourse work like a mailing list? Similar to Mailman? Thank you for your help.

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## [Search Function change](https://meta.discourse.org/t/search-function-change/45320)

<div class="topic-metadata">

**Author:** [@Slowhand](https://meta.discourse.org/u/Slowhand)\
**Replies:** 3\
**Last updated:** [June 8, 2016, 6:36pm UTC](https://meta.discourse.org/t/search-function-change/45320 "2016-06-08T18:36:09Z")

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I’m a Moderator for the Anime Network forums, and I have a question. I’ve spent the last hour looking through several threads and haven’t found what I’m looking for. Also, I’m not very tech-savvy and may have found some…

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## [Discourse Bookmark Icon](https://meta.discourse.org/t/discourse-bookmark-icon/45432)

<div class="topic-metadata">

**Author:** [@michaelhenderson](https://meta.discourse.org/u/michaelhenderson)\
**Replies:** 2\
**Last updated:** [June 8, 2016, 6:17pm UTC](https://meta.discourse.org/t/discourse-bookmark-icon/45432 "2016-06-08T18:17:26Z")

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How can I change the Book mark Icon on my forum ? When I Bookmark the forum address to my phones home screen I t shows the discourse logo. How can i change that? here is a screen shot of the icon on my phones home scree…

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## [Mod Tools Menu misaligned](https://meta.discourse.org/t/mod-tools-menu-misaligned/45332)

<div class="topic-metadata">

**Author:** [@Slowhand](https://meta.discourse.org/u/Slowhand)\
**Replies:** 4\
**Last updated:** [June 8, 2016, 2:49pm UTC](https://meta.discourse.org/t/mod-tools-menu-misaligned/45332 "2016-06-08T14:49:23Z")

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I posted about this problem here, and it was solved. But now it seems to be back. The Mod Tools are opening even higher up than they were before. ▶ Screenshot

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## [This ram memory consumption is common with discourse?](https://meta.discourse.org/t/this-ram-memory-consumption-is-common-with-discourse/45368)

<div class="topic-metadata">

**Author:** [@marcospreviato](https://meta.discourse.org/u/marcospreviato)\
**Replies:** 3\
**Last updated:** [June 8, 2016, 2:49am UTC](https://meta.discourse.org/t/this-ram-memory-consumption-is-common-with-discourse/45368 "2016-06-08T02:49:49Z")

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I started to use the discourse with the ec2-t2 micro amazon, my site has commonly given error 502,503,504 have not figured out what can be. this consumption is normal? Thanks for listening!

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## [Installing Discourse Under Nginx](https://meta.discourse.org/t/installing-discourse-under-nginx/45381)

<div class="topic-metadata">

**Author:** [@JupiterFlux](https://meta.discourse.org/u/JupiterFlux)\
**Replies:** 2\
**Last updated:** [June 7, 2016, 8:38pm UTC](https://meta.discourse.org/t/installing-discourse-under-nginx/45381 "2016-06-07T20:38:00Z")

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From what I’ve read Discourse is meant to be installed using a Docker Image, which (from what I’ve read) means it will basically be the entire contents of the VM that it runs on, which… well, is less than ideal for me. B…

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## [Google Cloud One-Click install issue](https://meta.discourse.org/t/google-cloud-one-click-install-issue/45066)

<div class="topic-metadata">

**Author:** [@kirkstrobeck](https://meta.discourse.org/u/kirkstrobeck)\
**Replies:** 4\
**Last updated:** [June 7, 2016, 10:24am UTC](https://meta.discourse.org/t/google-cloud-one-click-install-issue/45066 "2016-06-07T10:24:23Z")

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See http://stackoverflow.com/q/37558044/537998

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## [Sucuri reports a malware infection?](https://meta.discourse.org/t/sucuri-reports-a-malware-infection/45161)

<div class="topic-metadata">

**Author:** [@ampburner](https://meta.discourse.org/u/ampburner)\
**Replies:** 5\
**Last updated:** [June 5, 2016, 8:57pm UTC](https://meta.discourse.org/t/sucuri-reports-a-malware-infection/45161 "2016-06-05T20:57:47Z")

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It appears that my discourse installation is blacklisted as infected/malware. I’m sure that I am up to date in terms of installation. Running on a pretty standard digital ocean droplet. I’m kind of at a loss… how could…

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## [Vertical Timeline problem](https://meta.discourse.org/t/vertical-timeline-problem/45220)

<div class="topic-metadata">

**Author:** [@Slowhand](https://meta.discourse.org/u/Slowhand)\
**Replies:** 3\
**Last updated:** [June 3, 2016, 10:06pm UTC](https://meta.discourse.org/t/vertical-timeline-problem/45220 "2016-06-03T22:06:27Z")

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I’m a Moderator at the www.animenetwork.com, and yesterday we received the update to the Vertical Timeline. It’s all good when there are enough posts to make the timeline appear, however, when there are only 1-2 posts, …

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## [Difference between Archived and Closed](https://meta.discourse.org/t/difference-between-archived-and-closed/32789)

<div class="topic-metadata">

**Author:** [@RabidFX](https://meta.discourse.org/u/RabidFX)\
**Replies:** 3\
**Last updated:** [June 3, 2016, 9:08pm UTC](https://meta.discourse.org/t/difference-between-archived-and-closed/32789 "2016-06-03T21:08:33Z")

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I hope this question is not as stupid as I fear it may be, but I found no post here about the difference between “Archived” and “Closed”. From what I can see, both moderation options add a lock to the title, and makes i…

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## [Bad gateway when trying to use SSL](https://meta.discourse.org/t/bad-gateway-when-trying-to-use-ssl/45197)

<div class="topic-metadata">

**Author:** [@Grex315](https://meta.discourse.org/u/Grex315)\
**Replies:** 1\
**Last updated:** [June 3, 2016, 4:20pm UTC](https://meta.discourse.org/t/bad-gateway-when-trying-to-use-ssl/45197 "2016-06-03T16:20:39Z")

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Problem: I have a DO server setup with a Wordpress site and Discourse. I have rencently made the move to SSL. I went through and followed the guide here: And the DO guide here Either guide is giving me a bad gate…

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## [How indent lists when editing a post?](https://meta.discourse.org/t/how-indent-lists-when-editing-a-post/44978)

<div class="topic-metadata">

**Author:** [@MLModel](https://meta.discourse.org/u/MLModel)\
**Replies:** 5\
**Last updated:** [May 31, 2016, 11:31pm UTC](https://meta.discourse.org/t/how-indent-lists-when-editing-a-post/44978 "2016-05-31T23:31:01Z")

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I would like to have an indented sublist (bullet or numbered) under a top-level list item. I know how to do this in various formatting languages — HTML, Markdown, etc. — but I don’t see how to do it using the editing fea…

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## [Automatic authentication from many different URIs](https://meta.discourse.org/t/automatic-authentication-from-many-different-uris/45018)

<div class="topic-metadata">

**Author:** [@barryvan](https://meta.discourse.org/u/barryvan)\
**Replies:** 4\
**Last updated:** [May 31, 2016, 8:26am UTC](https://meta.discourse.org/t/automatic-authentication-from-many-different-uris/45018 "2016-05-31T08:26:39Z")

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In brief: I want users to come from one of our ~500 distinct application instances into a Discourse instance and be automatically authenticated. We have a mixture of on-premise and cloud-hosted instances of our app. I’…

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## [Cannot Directly Access Discourse](https://meta.discourse.org/t/cannot-directly-access-discourse/43726)

<div class="topic-metadata">

**Author:** [@Shukaze](https://meta.discourse.org/u/Shukaze)\
**Replies:** 3\
**Last updated:** [May 31, 2016, 6:43am UTC](https://meta.discourse.org/t/cannot-directly-access-discourse/43726 "2016-05-31T06:43:19Z")

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Hey all, I’ve finally got discourse working on SSL and all but when anyone tries to access the discourse forum directly it come up with SSL\_ERROR\_RX\_UNEXPECTED\_NEW\_SESSION\_TICKET. I’m not sure why this is happening…mayb…

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## [Install discourse at lower version](https://meta.discourse.org/t/install-discourse-at-lower-version/22446)

<div class="topic-metadata">

**Author:** [@coubeatczech](https://meta.discourse.org/u/coubeatczech)\
**Replies:** 6\
**Last updated:** [May 31, 2016, 4:23am UTC](https://meta.discourse.org/t/install-discourse-at-lower-version/22446 "2016-05-31T04:23:23Z")

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Hi, I’d like to install discourse at a specific commit, because I have a migration plugin that I have that only works with some range of commits, definitely not with the current newest. How do I do that? Thanks

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## [Category Permissions](https://meta.discourse.org/t/category-permissions/45009)

<div class="topic-metadata">

**Author:** [@BlueGuyARed](https://meta.discourse.org/u/BlueGuyARed)\
**Replies:** 5\
**Last updated:** [May 30, 2016, 7:38pm UTC](https://meta.discourse.org/t/category-permissions/45009 "2016-05-30T19:38:48Z")

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Is there a way I can enable more category permissions on discourse? What I would like to do is make a forum section where users can receive anonymous support from staff members. Basically, anyone can create a topic and v…

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## [When Jobs::UserEmail fail the email that failed is not logged](https://meta.discourse.org/t/when-jobs-useremail-fail-the-email-that-failed-is-not-logged/31849)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 4\
**Last updated:** [May 30, 2016, 1:52pm UTC](https://meta.discourse.org/t/when-jobs-useremail-fail-the-email-that-failed-is-not-logged/31849 "2016-05-30T13:52:17Z")

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Just a fresh Discourse install and logs show a lof of this: Job exception: Wrapped SocketError: getaddrinfo: Name or service not known How would I fix it?

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## [How can I reinstall Discourse? with Console errors](https://meta.discourse.org/t/how-can-i-reinstall-discourse-with-console-errors/44964)

<div class="topic-metadata">

**Author:** [@Daffy\_Chu](https://meta.discourse.org/u/Daffy_Chu)\
**Replies:** 12\
**Last updated:** [May 29, 2016, 10:12pm UTC](https://meta.discourse.org/t/how-can-i-reinstall-discourse-with-console-errors/44964 "2016-05-29T22:12:24Z")

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Hello, Just today in the afternoon, I have encountered a 500 Internal Server Error whenever I try to go into a category So then I thought, why not I try to reinstall my whole discourse forum again and see if it will…

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## [How can I view all topics in a category, without seeing sub-category topics?](https://meta.discourse.org/t/how-can-i-view-all-topics-in-a-category-without-seeing-sub-category-topics/44955)

<div class="topic-metadata">

**Author:** [@watchmanmonitor](https://meta.discourse.org/u/watchmanmonitor)\
**Replies:** 2\
**Last updated:** [May 28, 2016, 8:58pm UTC](https://meta.discourse.org/t/how-can-i-view-all-topics-in-a-category-without-seeing-sub-category-topics/44955 "2016-05-28T20:58:05Z")

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Given a Category named A with subcategories 1, 2, and 3 I want to make sure that there’s nothing in A that should have been sorted into one of its sub-categories. How can I view all posts in A, without also seeing the …

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## [Editing tags (renaming and deleting)](https://meta.discourse.org/t/editing-tags-renaming-and-deleting/44944)

<div class="topic-metadata">

**Author:** [@brunoedigital](https://meta.discourse.org/u/brunoedigital)\
**Replies:** 6\
**Last updated:** [May 28, 2016, 6:00pm UTC](https://meta.discourse.org/t/editing-tags-renaming-and-deleting/44944 "2016-05-28T18:00:14Z")

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Not sure if I’ve missed, but where can I edit my tags? Is there a bulk tag editing feature? I’ve searched around topics here but couldn’t find it. If there is indeed a topic explaining, please let me know …

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## [Is it possible to "hotlink" SSO avatars?](https://meta.discourse.org/t/is-it-possible-to-hotlink-sso-avatars/44232)

<div class="topic-metadata">

**Author:** [@Nuck](https://meta.discourse.org/u/Nuck)\
**Replies:** 5\
**Last updated:** [May 28, 2016, 4:51pm UTC](https://meta.discourse.org/t/is-it-possible-to-hotlink-sso-avatars/44232 "2016-05-28T16:51:12Z")

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So, SSO allows overriding avatars, but if I’m not mistaken it just downloads the avatar image and stores them in the Discourse system. Is it possible to actually allow overriding the URL, maybe providing a set of multip…

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## [Google Analytics and Google Tag assistant](https://meta.discourse.org/t/google-analytics-and-google-tag-assistant/44937)

<div class="topic-metadata">

**Author:** [@PatrickH](https://meta.discourse.org/u/PatrickH)\
**Replies:** 4\
**Last updated:** [May 28, 2016, 10:24am UTC](https://meta.discourse.org/t/google-analytics-and-google-tag-assistant/44937 "2016-05-28T10:24:20Z")

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When I look at Google Tag assistant every time I open an new page the Google Analytics script has a new request. Please look at the screenshot:

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## [Mistakes when upgrading docker image to 1.3.3](https://meta.discourse.org/t/mistakes-when-upgrading-docker-image-to-1-3-3/44913)

<div class="topic-metadata">

**Author:** [@CT075](https://meta.discourse.org/u/CT075)\
**Replies:** 11\
**Last updated:** [May 27, 2016, 9:21pm UTC](https://meta.discourse.org/t/mistakes-when-upgrading-docker-image-to-1-3-3/44913 "2016-05-27T21:21:22Z")

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Hi - We were attempting to upgrade our discourse installation via ssh (as the online upgrader seemed to not be working) using the following commands: cd /var/discourse git pull sudo ./launcher rebuild app However, …

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## [Looking for "Dev Tracker" Mod/Plugin](https://meta.discourse.org/t/looking-for-dev-tracker-mod-plugin/38063)

<div class="topic-metadata">

**Author:** [@Dopefish](https://meta.discourse.org/u/Dopefish)\
**Replies:** 11\
**Last updated:** [May 27, 2016, 5:43pm UTC](https://meta.discourse.org/t/looking-for-dev-tracker-mod-plugin/38063 "2016-05-27T17:43:48Z")

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Forgive me if this isn’t the right place, this is new software for me, spending some time playing with it, and ran into the first thing I can’t seem to find on my own. It’s something called the “dev tracker”. I’ve spot…

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## [First account has no access to admin panel](https://meta.discourse.org/t/first-account-has-no-access-to-admin-panel/44854)

<div class="topic-metadata">

**Author:** [@mholt](https://meta.discourse.org/u/mholt)\
**Replies:** 7\
**Last updated:** [May 26, 2016, 8:05pm UTC](https://meta.discourse.org/t/first-account-has-no-access-to-admin-panel/44854 "2016-05-26T20:05:22Z")

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I just installed Discourse on DigitalOcean using the one-click apps and went through the setup over SSH. Everything checks out but my first user account that I created on the web site (using the same email address provid…

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## [Top criteria formula multipliers](https://meta.discourse.org/t/top-criteria-formula-multipliers/44850)

<div class="topic-metadata">

**Author:** [@commonpawn](https://meta.discourse.org/u/commonpawn)\
**Replies:** 2\
**Last updated:** [May 26, 2016, 5:09pm UTC](https://meta.discourse.org/t/top-criteria-formula-multipliers/44850 "2016-05-26T17:09:27Z")

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Continuing the discussion from Discourse Version 1.5: Where in settings is this possible? (Running v1.6.0.beta1 +317)

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## [Understanding email notification settings](https://meta.discourse.org/t/understanding-email-notification-settings/44721)

<div class="topic-metadata">

**Author:** [@dictoon](https://meta.discourse.org/u/dictoon)\
**Replies:** 2\
**Last updated:** [May 26, 2016, 3:15pm UTC](https://meta.discourse.org/t/understanding-email-notification-settings/44721 "2016-05-26T15:15:55Z")

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I’ve been using Discourse for a few years now and I love it, but I still don’t understand the email notification settings: (Screenshot from the latest version at the time of writing, v1.6.0.beta5) Some questions and…

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## [Polls are not running and youtube videos not showing](https://meta.discourse.org/t/polls-are-not-running-and-youtube-videos-not-showing/44840)

<div class="topic-metadata">

**Author:** [@Escalicha](https://meta.discourse.org/u/Escalicha)\
**Replies:** 2\
**Last updated:** [May 26, 2016, 2:31pm UTC](https://meta.discourse.org/t/polls-are-not-running-and-youtube-videos-not-showing/44840 "2016-05-26T14:31:18Z")

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Hello, Recently in our forum, we realized that youtube videos are not integrating, (even all old ones posted, dissappeared), and today we found out that polls show, but dont work. We cant click on them. Here is a link …

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## [Why is the flag icon now hidden?](https://meta.discourse.org/t/why-is-the-flag-icon-now-hidden/44837)

<div class="topic-metadata">

**Author:** [@davemaxwell](https://meta.discourse.org/u/davemaxwell)\
**Replies:** 3\
**Last updated:** [May 26, 2016, 1:56pm UTC](https://meta.discourse.org/t/why-is-the-flag-icon-now-hidden/44837 "2016-05-26T13:56:57Z")

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We upgraded to the latest version of discourse, and one of our members immediately noticed that the flag icon is now hidden behind the ellipse. The ability to flag is one of the most powerful ability of discourse, and o…

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## [Deleting lots of Suspect Users](https://meta.discourse.org/t/deleting-lots-of-suspect-users/44406)

<div class="topic-metadata">

**Author:** [@lrossouw](https://meta.discourse.org/u/lrossouw)\
**Replies:** 3\
**Last updated:** [May 26, 2016, 6:04am UTC](https://meta.discourse.org/t/deleting-lots-of-suspect-users/44406 "2016-05-26T06:04:07Z")

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I have a large number of suspect users I want to delete. They were migrated from our previous vbb forum and they have been sitting on our forum as suspect users for some time. Many of these have profile link spam. My …

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