# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=870

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 871

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## [Delete outgoing emails](https://meta.discourse.org/t/delete-outgoing-emails/44394)

<div class="topic-metadata">

**Author:** [@CCSAwebdev](https://meta.discourse.org/u/CCSAwebdev)\
**Replies:** 2\
**Last updated:** [May 17, 2016, 3:54pm UTC](https://meta.discourse.org/t/delete-outgoing-emails/44394 "2016-05-17T15:54:45Z")

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I have a discourse site that is only used for one month twice each year, therefore once that one month is over we save an image of the slice and shut everything down. Every time we boot up it attempts to send out a mass …

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## [On which version runs our instance (hosted by Discourse)?](https://meta.discourse.org/t/on-which-version-runs-our-instance-hosted-by-discourse/44384)

<div class="topic-metadata">

**Author:** [@thorbenegberts](https://meta.discourse.org/u/thorbenegberts)\
**Replies:** 2\
**Last updated:** [May 17, 2016, 1:10pm UTC](https://meta.discourse.org/t/on-which-version-runs-our-instance-hosted-by-discourse/44384 "2016-05-17T13:10:01Z")

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Our instance is hosted by Discourse (forum.plentymarkets.com). I just wanted to test a plugin locally with the vagrant image. Is there any way to see on which version our productive instance is currently running? On my…

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## [Disable uncategorized kategorie still not working](https://meta.discourse.org/t/disable-uncategorized-kategorie-still-not-working/44374)

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**Author:** [@Fred\_vom\_Jupiter](https://meta.discourse.org/u/Fred_vom_Jupiter)\
**Replies:** 1\
**Last updated:** [May 17, 2016, 9:08am UTC](https://meta.discourse.org/t/disable-uncategorized-kategorie-still-not-working/44374 "2016-05-17T09:08:52Z")

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If I uncheck the allow uncategorized topics the category is still shown in the overview, and it is still possible to post in uncategorized. Any idea why?

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## [Server not response (DO SGP1)](https://meta.discourse.org/t/server-not-response-do-sgp1/43628)

<div class="topic-metadata">

**Author:** [@rsoutar](https://meta.discourse.org/u/rsoutar)\
**Replies:** 15\
**Last updated:** [May 17, 2016, 5:40am UTC](https://meta.discourse.org/t/server-not-response-do-sgp1/43628 "2016-05-17T05:40:35Z")

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Hi guys, For the past few days I had a problem that DO server CPU spike for unknown reason. Here’s the $ top command. It seems the postmaster was busy. I only had 509 users on DO 2GB memory.

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## [Disable Syntax Highlighting?](https://meta.discourse.org/t/disable-syntax-highlighting/44364)

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**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\
**Replies:** 7\
**Last updated:** [May 17, 2016, 4:11am UTC](https://meta.discourse.org/t/disable-syntax-highlighting/44364 "2016-05-17T04:11:29Z")

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Is there a way to have a code block (ie tree backticks) without syntax highlighting? Like a “none” language? Eg for pseudocode or the like without defined syntax. for each file in folder do stuff

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## [Extra latency due to ads every nth reply?](https://meta.discourse.org/t/extra-latency-due-to-ads-every-nth-reply/44098)

<div class="topic-metadata">

**Author:** [@charleswalter](https://meta.discourse.org/u/charleswalter)\
**Replies:** 10\
**Last updated:** [May 17, 2016, 3:47am UTC](https://meta.discourse.org/t/extra-latency-due-to-ads-every-nth-reply/44098 "2016-05-17T03:47:32Z")

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i know our community has got some heavy optional features like signatures and auto-play video, but a number of our core users are complaining about latency that seems to get worse after having been logged on for a while …

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## [Why didn't I receive the Gives back badge?](https://meta.discourse.org/t/why-didnt-i-receive-the-gives-back-badge/44240)

<div class="topic-metadata">

**Author:** [@steko](https://meta.discourse.org/u/steko)\
**Replies:** 5\
**Last updated:** [May 16, 2016, 10:22pm UTC](https://meta.discourse.org/t/why-didnt-i-receive-the-gives-back-badge/44240 "2016-05-16T22:22:29Z")

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First off, let’s clarify that I’m using myself as an example just to make sure the issue I’m seeing is not a bug somewhere in the badge machinery :slight\_smile: The Gives back :heart: badge is granted when you’ve rec…

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## [New version link contains extra www](https://meta.discourse.org/t/new-version-link-contains-extra-www/44050)

<div class="topic-metadata">

**Author:** [@vulkanino](https://meta.discourse.org/u/vulkanino)\
**Replies:** 3\
**Last updated:** [May 16, 2016, 6:35pm UTC](https://meta.discourse.org/t/new-version-link-contains-extra-www/44050 "2016-05-16T18:35:24Z")

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This is probably a misconfiguration at my side, but when I receive the “new version available” email, the link on “Upgrade using our easy one-click browser upgrade” brings to my site admin URL, having a “www.” prefix: h…

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## [\[fixed\] Can not send the email](https://meta.discourse.org/t/fixed-can-not-send-the-email/44190)

<div class="topic-metadata">

**Author:** [@sandybeauty](https://meta.discourse.org/u/sandybeauty)\
**Replies:** 11\
**Last updated:** [May 16, 2016, 11:05am UTC](https://meta.discourse.org/t/fixed-can-not-send-the-email/44190 "2016-05-16T11:05:14Z")

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I use sparkpost mail to send email. tested with CURL can send email successfully. but with discourse, always get this error: Sent mail to MYEMAIL@gmail.com (695.6ms) Job exception: 500 5.5.2 unrecognized command Sen…

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## [How many posts are allowed in a private message and topic total?](https://meta.discourse.org/t/how-many-posts-are-allowed-in-a-private-message-and-topic-total/44252)

<div class="topic-metadata">

**Author:** [@LivThePotterhead](https://meta.discourse.org/u/LivThePotterhead)\
**Replies:** 2\
**Last updated:** [May 14, 2016, 8:20pm UTC](https://meta.discourse.org/t/how-many-posts-are-allowed-in-a-private-message-and-topic-total/44252 "2016-05-14T20:20:15Z")

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On our forum, an old topic was repeatedly closed after I think 10000 replies, and there were about 20000+ replies. So is it the same with private messaging? How many posts can be in each?

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## [App.yml OVH SMTP config](https://meta.discourse.org/t/app-yml-ovh-smtp-config/38098)

<div class="topic-metadata">

**Author:** [@hypertext](https://meta.discourse.org/u/hypertext)\
**Replies:** 14\
**Last updated:** [January 20, 2016, 4:13am UTC](https://meta.discourse.org/t/app-yml-ovh-smtp-config/38098 "2016-01-20T04:13:22Z")

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Hello, Sorry for my sketchy english, I’ll try to do my best :pensive: I have registered a domain name with OVH and created a special email adress for discourse : no-reply@myOVHdomain.fr My Discourse forum is hosted on…

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## [Hide share / invite buttons on post pages](https://meta.discourse.org/t/hide-share-invite-buttons-on-post-pages/44233)

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**Author:** [@PatrickH](https://meta.discourse.org/u/PatrickH)\
**Replies:** 3\
**Last updated:** [May 14, 2016, 6:34pm UTC](https://meta.discourse.org/t/hide-share-invite-buttons-on-post-pages/44233 "2016-05-14T18:34:11Z")

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I know that it is possible to hide the buttons: like - share - flag - etc in de post menu. But I want also to change/hide these buttons at the bottom of these pages. Is that possible ?

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## [How to whisper?](https://meta.discourse.org/t/how-to-whisper/44241)

<div class="topic-metadata">

**Author:** [@rhyolight](https://meta.discourse.org/u/rhyolight)\
**Replies:** 1\
**Last updated:** [May 14, 2016, 2:55pm UTC](https://meta.discourse.org/t/how-to-whisper/44241 "2016-05-14T14:55:42Z")

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I feel stupid asking this, because I feel like I’m missing something obvious. I just added my first staff member, and am trying to figure out how to use whispers with him. But how? I enabled the option in the admin sett…

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## [Creating a Mega Forum](https://meta.discourse.org/t/creating-a-mega-forum/44228)

<div class="topic-metadata">

**Author:** [@TeacherMac](https://meta.discourse.org/u/TeacherMac)\
**Replies:** 4\
**Last updated:** [May 14, 2016, 9:28am UTC](https://meta.discourse.org/t/creating-a-mega-forum/44228 "2016-05-14T09:28:01Z")

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Please consider this a feasibility study for a project I would like to implement asap. I need to verify that Discourse is the resources I need for the creation of a “Super Forum”: the basics outlined below. I would appr…

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## [Remove emails from send queue?](https://meta.discourse.org/t/remove-emails-from-send-queue/44205)

<div class="topic-metadata">

**Author:** [@MrSteve](https://meta.discourse.org/u/MrSteve)\
**Replies:** 3\
**Last updated:** [May 13, 2016, 11:05pm UTC](https://meta.discourse.org/t/remove-emails-from-send-queue/44205 "2016-05-13T23:05:57Z")

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I had Discourse running for several months without emails working. This was fine for the time, but now I’m trying to get emails working and there’s a huge backlog of unsent messages. I’m using SES and I’m about to take…

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## [What is the difference between "entered" and "read"?](https://meta.discourse.org/t/what-is-the-difference-between-entered-and-read/44199)

<div class="topic-metadata">

**Author:** [@rhyolight](https://meta.discourse.org/u/rhyolight)\
**Replies:** 8\
**Last updated:** [May 13, 2016, 9:17pm UTC](https://meta.discourse.org/t/what-is-the-difference-between-entered-and-read/44199 "2016-05-13T21:17:50Z")

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On the users page, what’s the difference between a user “entering” a topic vs “reading” a topic? Is there some count of how long a user is viewing a post?

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## [How to find only wiki topics?](https://meta.discourse.org/t/how-to-find-only-wiki-topics/44183)

<div class="topic-metadata">

**Author:** [@rhyolight](https://meta.discourse.org/u/rhyolight)\
**Replies:** 5\
**Last updated:** [May 13, 2016, 3:03pm UTC](https://meta.discourse.org/t/how-to-find-only-wiki-topics/44183 "2016-05-13T15:03:43Z")

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Continuing the discussion from Wiki tag for wiki topic: I know I can tag a topic as wiki in the future, but I have a bunch of wikis already created, and I don’t remember them all. Is there any way I can find them so I c…

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## [My discourse has either been hacked or catfished?](https://meta.discourse.org/t/my-discourse-has-either-been-hacked-or-catfished/43697)

<div class="topic-metadata">

**Author:** [@mrdiscourse](https://meta.discourse.org/u/mrdiscourse)\
**Replies:** 9\
**Last updated:** [May 13, 2016, 2:34pm UTC](https://meta.discourse.org/t/my-discourse-has-either-been-hacked-or-catfished/43697 "2016-05-13T14:34:36Z")

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I noticed bing webmaster telling me I had a backlink from somewhere. I investigated to find to my surprise someone had stole my discourse based site! I deactivated ‘allow same origin’ plugin but its still somehow appea…

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## [Problem with email on non-default SMTP port](https://meta.discourse.org/t/problem-with-email-on-non-default-smtp-port/44122)

<div class="topic-metadata">

**Author:** [@peercafe](https://meta.discourse.org/u/peercafe)\
**Replies:** 3\
**Last updated:** [May 12, 2016, 9:14pm UTC](https://meta.discourse.org/t/problem-with-email-on-non-default-smtp-port/44122 "2016-05-12T21:14:01Z")

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Ok. I can’t get email to work with my Discourse install. I’ve got it setup on a DigitalOcean 2gb Droplet and the domain name is on Namecheap. I was able to do the workaround discribed in this post https://meta.discourse.…

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## [Trouble enabling https for hosted instance](https://meta.discourse.org/t/trouble-enabling-https-for-hosted-instance/44162)

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**Author:** [@AlphaWolfSam](https://meta.discourse.org/u/AlphaWolfSam)\
**Replies:** 3\
**Last updated:** [May 12, 2016, 7:30pm UTC](https://meta.discourse.org/t/trouble-enabling-https-for-hosted-instance/44162 "2016-05-12T19:30:53Z")

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Hey there! We’re relatively new to discourse and my boss has given me the task of enabling https for Discourse. I turned on “use https” but I didn’t have much success… nothing seemed to change and I reach this error page…

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## [Installing discourse in QNAP container station](https://meta.discourse.org/t/installing-discourse-in-qnap-container-station/43847)

<div class="topic-metadata">

**Author:** [@prze](https://meta.discourse.org/u/prze)\
**Replies:** 1\
**Last updated:** [May 12, 2016, 12:34am UTC](https://meta.discourse.org/t/installing-discourse-in-qnap-container-station/43847 "2016-05-12T00:34:42Z")

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I’m pretty new to discourse and docker, but would like to run discourse on my Qnap. Has anybody so far managed to install discourse within Qnap’s Container Station? I am trying to use Sam’s docker image, but so far was…

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## [Wrong sending domain used](https://meta.discourse.org/t/wrong-sending-domain-used/43723)

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**Author:** [@stadja](https://meta.discourse.org/u/stadja)\
**Replies:** 11\
**Last updated:** [May 11, 2016, 9:10am UTC](https://meta.discourse.org/t/wrong-sending-domain-used/43723 "2016-05-11T09:10:44Z")

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Hello guys, I know it’s a common problem, but I am searching everywhere and I can’t find any answer !!! So here is the deal: I am running v1.6.0.beta1 +394 My email configuration is: address smtp.sparkpostmail.com …

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## [Why users removed from a group still have their privileges?](https://meta.discourse.org/t/why-users-removed-from-a-group-still-have-their-privileges/43881)

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**Author:** [@dax](https://meta.discourse.org/u/dax)\
**Replies:** 10\
**Last updated:** [May 10, 2016, 7:08pm UTC](https://meta.discourse.org/t/why-users-removed-from-a-group-still-have-their-privileges/43881 "2016-05-10T19:08:12Z")

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If I add a user to a group I gave him an automatic trust level 3. But if I remove a member he remains to TL3. IMO if a user has been removed from a group, his TL must returns to his natural TL (that can be TL3, of cour…

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## [Discourse update seems stuck after resolving 502 bad gateway?](https://meta.discourse.org/t/discourse-update-seems-stuck-after-resolving-502-bad-gateway/43993)

<div class="topic-metadata">

**Author:** [@larsiusprime](https://meta.discourse.org/u/larsiusprime)\
**Replies:** 2\
**Last updated:** [May 10, 2016, 3:06pm UTC](https://meta.discourse.org/t/discourse-update-seems-stuck-after-resolving-502-bad-gateway/43993 "2016-05-10T15:06:09Z")

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So last night I go ahead and update Discourse from the admin panel. It gets to the last step and I just leave the computer and go to bed (I mean the process is running on a remote server so it doesn’t need me to babysit,…

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## [Wordpress integration with mini forums](https://meta.discourse.org/t/wordpress-integration-with-mini-forums/43815)

<div class="topic-metadata">

**Author:** [@dantheman](https://meta.discourse.org/u/dantheman)\
**Replies:** 1\
**Last updated:** [May 10, 2016, 2:05pm UTC](https://meta.discourse.org/t/wordpress-integration-with-mini-forums/43815 "2016-05-10T14:05:42Z")

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Hi everyone, Recently heard about discourse (I know I’m very late to the party) but i was wondering if anyone would be able to answer a few questions I have. Firstly, my website has several pages relating to a specific…

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## [Accessing site assets via the API](https://meta.discourse.org/t/accessing-site-assets-via-the-api/43985)

<div class="topic-metadata">

**Author:** [@mcmcclur](https://meta.discourse.org/u/mcmcclur)\
**Replies:** 2\
**Last updated:** [May 10, 2016, 12:41pm UTC](https://meta.discourse.org/t/accessing-site-assets-via-the-api/43985 "2016-05-10T12:41:01Z")

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\##question Is it possible to access site assets (such as the site-logo and favicon image) or other information on the site (like the site title) via the API? Preferably, I’d like to do this as a non-validated user witho…

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## [Instant User registration without email confirmation](https://meta.discourse.org/t/instant-user-registration-without-email-confirmation/43878)

<div class="topic-metadata">

**Author:** [@Ugo\_Chirico](https://meta.discourse.org/u/Ugo_Chirico)\
**Replies:** 1\
**Last updated:** [May 8, 2016, 8:23pm UTC](https://meta.discourse.org/t/instant-user-registration-without-email-confirmation/43878 "2016-05-08T20:23:01Z")

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Hi, I need to set user registration without email confirmation. How can I do that?

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## [Oneboxes text not translated](https://meta.discourse.org/t/oneboxes-text-not-translated/43800)

<div class="topic-metadata">

**Author:** [@vulkanino](https://meta.discourse.org/u/vulkanino)\
**Replies:** 6\
**Last updated:** [May 8, 2016, 2:42pm UTC](https://meta.discourse.org/t/oneboxes-text-not-translated/43800 "2016-05-08T14:42:16Z")

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Hey all, when I paste a link from the same Discourse installation domain, I get a nice (onebox?) summary. At the bottom a line reports the reading time, but the string is not translated into my installation language…

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## [Issues while migrating from Kunena](https://meta.discourse.org/t/issues-while-migrating-from-kunena/24859)

<div class="topic-metadata">

**Author:** [@maia\_internet](https://meta.discourse.org/u/maia_internet)\
**Replies:** 24\
**Last updated:** [May 7, 2016, 3:59pm UTC](https://meta.discourse.org/t/issues-while-migrating-from-kunena/24859 "2016-05-07T15:59:03Z")

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Hi all, I’m having great fun with my first Discourse install - it’s a fab bit fo kit! I’m new to Ruby et al and looking for a spot of help with kununa.rb I can get the script to run, having searched a lot :wink: but th…

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## [Suggested Topics shows incorrect last poster](https://meta.discourse.org/t/suggested-topics-shows-incorrect-last-poster/43824)

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**Author:** [@Intellection\_74](https://meta.discourse.org/u/Intellection_74)\
**Replies:** 2\
**Last updated:** [May 7, 2016, 2:31am UTC](https://meta.discourse.org/t/suggested-topics-shows-incorrect-last-poster/43824 "2016-05-07T02:31:07Z")

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Hello, Discourse Community! Recently while I was browsing a Discourse forum, I discovered something wrong with the “Suggested Topics” at the bottom of the web page. In the model topic, it says that Treefrogstudios was t…

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