# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=872

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 873

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## [Still see this, and unable to upgrade from dashboard](https://meta.discourse.org/t/still-see-this-and-unable-to-upgrade-from-dashboard/43305)

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**Author:** [@envieme](https://meta.discourse.org/u/envieme)\
**Replies:** 1\
**Last updated:** [April 27, 2016, 8:19am UTC](https://meta.discourse.org/t/still-see-this-and-unable-to-upgrade-from-dashboard/43305 "2016-04-27T08:19:14Z")

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I have regularly gone to /admin/upgrade directly and upgraded. Including today evening. And have ./launcher rebuild app from the command prompt too. Have also rebooted my system. Yet keep seeing this message on the …

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## [./launcher start app hangs](https://meta.discourse.org/t/launcher-start-app-hangs/43234)

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**Author:** [@simeon](https://meta.discourse.org/u/simeon)\
**Replies:** 4\
**Last updated:** [April 27, 2016, 6:21am UTC](https://meta.discourse.org/t/launcher-start-app-hangs/43234 "2016-04-27T06:21:36Z")

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Hi all, this morning I switched form Mandrill to Mailgun. I followed the instructions in the blog post including Step 5. Spring Cleaning. All went fine and dandy until I tried to start the app with ./launcher start app…

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## [Changing the logo](https://meta.discourse.org/t/changing-the-logo/43281)

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**Author:** [@prateekvarma](https://meta.discourse.org/u/prateekvarma)\
**Replies:** 1\
**Last updated:** [April 26, 2016, 11:04pm UTC](https://meta.discourse.org/t/changing-the-logo/43281 "2016-04-26T23:04:51Z")

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I wanted to upload my logo for my new discourse setup and I can’t seem to find the root directory in my VPS. I used the standard docker installation. The admin dashboard just says it’s in “/images/d-logo-sketch.png”, an…

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## [What is the best way to go about editing the config.en.yml file?](https://meta.discourse.org/t/what-is-the-best-way-to-go-about-editing-the-config-en-yml-file/43260)

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**Author:** [@stevenpslade](https://meta.discourse.org/u/stevenpslade)\
**Replies:** 1\
**Last updated:** [April 26, 2016, 5:59pm UTC](https://meta.discourse.org/t/what-is-the-best-way-to-go-about-editing-the-config-en-yml-file/43260 "2016-04-26T17:59:07Z")

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I want to change some labels by editing discourse/config/locales/client.en.yml but not sure the best to do it. A plugin seems like too much to accomplish this.

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## [Upgrade Error from v1.6.0.beta1 to 1.6.0.beta2?](https://meta.discourse.org/t/upgrade-error-from-v1-6-0-beta1-to-1-6-0-beta2/42963)

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**Author:** [@Ninetailz](https://meta.discourse.org/u/Ninetailz)\
**Replies:** 20\
**Last updated:** [April 26, 2016, 2:58pm UTC](https://meta.discourse.org/t/upgrade-error-from-v1-6-0-beta1-to-1-6-0-beta2/42963 "2016-04-26T14:58:54Z")

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Hello, I tried to upgrade today from beta1 to beta2. In that process somehow it got stuck and it showed as upgrading… I reseted the upgrade now it shows i am at the latest version when i am not?

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## [How to add a footer to every new topic created (first post)?](https://meta.discourse.org/t/how-to-add-a-footer-to-every-new-topic-created-first-post/42990)

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**Author:** [@envieme](https://meta.discourse.org/u/envieme)\
**Replies:** 1\
**Last updated:** [April 26, 2016, 9:36am UTC](https://meta.discourse.org/t/how-to-add-a-footer-to-every-new-topic-created-first-post/42990 "2016-04-26T09:36:29Z")

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I am looking for ways to add a small footer text to the first post in every topic created. I want it to show some general guideline information to people who may reply to the topic. So it should be at the end of the cont…

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## [Login Error / IP Adress](https://meta.discourse.org/t/login-error-ip-adress/43227)

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**Author:** [@Tungdrim](https://meta.discourse.org/u/Tungdrim)\
**Replies:** 2\
**Last updated:** [April 26, 2016, 9:05am UTC](https://meta.discourse.org/t/login-error-ip-adress/43227 "2016-04-26T09:05:22Z")

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Hey guys, i need input again. My colleague’s login is refused with this error: “You’re unable to sign in as XXX from this IP address” What can i do ? Best regards Timo

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## [Unable to install Discourse: module aufs not found](https://meta.discourse.org/t/unable-to-install-discourse-module-aufs-not-found/43212)

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**Author:** [@prateekvarma](https://meta.discourse.org/u/prateekvarma)\
**Replies:** 12\
**Last updated:** [April 26, 2016, 8:01am UTC](https://meta.discourse.org/t/unable-to-install-discourse-module-aufs-not-found/43212 "2016-04-26T08:01:16Z")

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When i do wget -qO- https://get.docker.com/ | sh The very next line says modprobe: FATAL: Module aufs not found. But the installation continues, but after doing “./launcher bootstrap app” and “./launcher start app” i g…

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## [Privacy concern with user summary](https://meta.discourse.org/t/privacy-concern-with-user-summary/43208)

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**Author:** [@charleswalter](https://meta.discourse.org/u/charleswalter)\
**Replies:** 7\
**Last updated:** [April 26, 2016, 6:25am UTC](https://meta.discourse.org/t/privacy-concern-with-user-summary/43208 "2016-04-26T06:25:08Z")

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A user mentioned to me that on the the user profile page (i.e. Profile - charleswalter - Discourse Meta). that the top links section was pulling in links from messages that she had sent privately. Can someone please con…

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## [Allow guest voting?](https://meta.discourse.org/t/allow-guest-voting/43207)

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**Author:** [@Ninetailz](https://meta.discourse.org/u/Ninetailz)\
**Replies:** 1\
**Last updated:** [April 26, 2016, 5:06am UTC](https://meta.discourse.org/t/allow-guest-voting/43207 "2016-04-26T05:06:17Z")

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Hello, How do i allow guest to vote in a poll? Thanks, Ninetailz

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## [Change the first view for newly invited users?](https://meta.discourse.org/t/change-the-first-view-for-newly-invited-users/42046)

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**Author:** [@commonpawn](https://meta.discourse.org/u/commonpawn)\
**Replies:** 22\
**Last updated:** [April 25, 2016, 4:25pm UTC](https://meta.discourse.org/t/change-the-first-view-for-newly-invited-users/42046 "2016-04-25T16:25:24Z")

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Is it possible to change what newly invited users see for the first time they visit the site? Currently they see top posts of all time - but in our case, we just launched our site as a closed beta and all the top posts …

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## [Have been seeing this blank popup after latest upgrade when trying to edit any post](https://meta.discourse.org/t/have-been-seeing-this-blank-popup-after-latest-upgrade-when-trying-to-edit-any-post/43009)

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**Author:** [@envieme](https://meta.discourse.org/u/envieme)\
**Replies:** 2\
**Last updated:** [April 25, 2016, 4:13pm UTC](https://meta.discourse.org/t/have-been-seeing-this-blank-popup-after-latest-upgrade-when-trying-to-edit-any-post/43009 "2016-04-25T16:13:35Z")

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As admin when I try to edit any post, I see this blank pop. Clicking ok closes it and I can resume editing like normal. Nothing seems amiss, except this blank popup popping up!

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## [Crash when remapping domain name](https://meta.discourse.org/t/crash-when-remapping-domain-name/43181)

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**Author:** [@twicedd](https://meta.discourse.org/u/twicedd)\
**Replies:** 1\
**Last updated:** [April 25, 2016, 3:44pm UTC](https://meta.discourse.org/t/crash-when-remapping-domain-name/43181 "2016-04-25T15:44:12Z")

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Hey there, While trying to remap upload URLs since we changed of domain as mentioned in this thread, I get the following error: /var/www/discourse# script/discourse remap forum.ucoin.io forum.duniter.org I get: /usr/…

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## [What URL should we monitor to be sure Discourse is up](https://meta.discourse.org/t/what-url-should-we-monitor-to-be-sure-discourse-is-up/43163)

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**Author:** [@adopilot](https://meta.discourse.org/u/adopilot)\
**Replies:** 2\
**Last updated:** [April 25, 2016, 3:04pm UTC](https://meta.discourse.org/t/what-url-should-we-monitor-to-be-sure-discourse-is-up/43163 "2016-04-25T15:04:53Z")

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We are using Zabbix as monitoring tool for our infrastructure. Standard templates give us status of, memory consumed, disk space, processors usage etc. Sometimes these parameters looks good on monitoring system but Dis…

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## [Different URL in outbound email](https://meta.discourse.org/t/different-url-in-outbound-email/43174)

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**Author:** [@tcn33](https://meta.discourse.org/u/tcn33)\
**Replies:** 1\
**Last updated:** [April 25, 2016, 1:12pm UTC](https://meta.discourse.org/t/different-url-in-outbound-email/43174 "2016-04-25T13:12:52Z")

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All of the URLs in outbound email (notifications, account conrfirmations etc) are using a different subdomain to the forum - where the URL should show talk.domain.com, it’s showing up as link.domain.com. I’ve obviously s…

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## [Sidekiq not launching Jobs](https://meta.discourse.org/t/sidekiq-not-launching-jobs/42863)

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**Author:** [@laktak](https://meta.discourse.org/u/laktak)\
**Replies:** 1\
**Last updated:** [April 25, 2016, 8:25am UTC](https://meta.discourse.org/t/sidekiq-not-launching-jobs/42863 "2016-04-25T08:25:35Z")

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Continuing the discussion from Old docker image: I noticed that Discourse isn’t creating any backups and apparently it’s not running any jobs (other than the version check) at all: When I click on Trigger it changes…

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## [What exactly does the backup feature save?](https://meta.discourse.org/t/what-exactly-does-the-backup-feature-save/43049)

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**Author:** [@ROODAY](https://meta.discourse.org/u/ROODAY)\
**Replies:** 2\
**Last updated:** [April 24, 2016, 10:39pm UTC](https://meta.discourse.org/t/what-exactly-does-the-backup-feature-save/43049 "2016-04-24T22:39:49Z")

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Will making a backup/restoring from it later save all the customizations I make? (CSS, Colors, settings, etc.)

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## [Rebuild problem](https://meta.discourse.org/t/rebuild-problem/43042)

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**Author:** [@jakubmierzejewski](https://meta.discourse.org/u/jakubmierzejewski)\
**Replies:** 11\
**Last updated:** [April 23, 2016, 1:27pm UTC](https://meta.discourse.org/t/rebuild-problem/43042 "2016-04-23T13:27:03Z")

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Hello everyone. I just changed my SMTP settings in app.yml. I wanted to rebuild app, but i cant. it looks like this: Anybody knows the problem?

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## [Prevent showing the edits icon?](https://meta.discourse.org/t/prevent-showing-the-edits-icon/42983)

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**Author:** [@envieme](https://meta.discourse.org/u/envieme)\
**Replies:** 4\
**Last updated:** [April 22, 2016, 7:11pm UTC](https://meta.discourse.org/t/prevent-showing-the-edits-icon/42983 "2016-04-22T19:11:21Z")

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I have showing the edit history disabled. Is it also possible to prevent showing the edits pencil icon on top of edited posts to all users except the author and admin / mods?

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## [Unable to upgrade even though running on older version](https://meta.discourse.org/t/unable-to-upgrade-even-though-running-on-older-version/42967)

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**Author:** [@envieme](https://meta.discourse.org/u/envieme)\
**Replies:** 2\
**Last updated:** [April 22, 2016, 11:25am UTC](https://meta.discourse.org/t/unable-to-upgrade-even-though-running-on-older-version/42967 "2016-04-22T11:25:52Z")

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It thinks am running on the newest version. What happened was yesterday while I was running the upgrade, it failed saying out of ram. Then I create swap and came back to try again but see this.

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## [I have a broken CDN, how do I fix it?](https://meta.discourse.org/t/i-have-a-broken-cdn-how-do-i-fix-it/42925)

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**Author:** [@Felipe\_Morales](https://meta.discourse.org/u/Felipe_Morales)\
**Replies:** 6\
**Last updated:** [April 22, 2016, 1:47am UTC](https://meta.discourse.org/t/i-have-a-broken-cdn-how-do-i-fix-it/42925 "2016-04-22T01:47:21Z")

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I tried to install metadiscource as the link says : Set up Discourse in the cloud in under 30 minutes result: ideas?

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## [User Profile Image Edit Control Missing from Preferences](https://meta.discourse.org/t/user-profile-image-edit-control-missing-from-preferences/42953)

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**Author:** [@ivanrlio](https://meta.discourse.org/u/ivanrlio)\
**Replies:** 2\
**Last updated:** [April 21, 2016, 9:28pm UTC](https://meta.discourse.org/t/user-profile-image-edit-control-missing-from-preferences/42953 "2016-04-21T21:28:38Z")

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Our Discourse version is currently v1.6.0.beta1. We just noticed that the pencil control next to the user avatar is missing such that both new and existing users are unable change their image. T Has anyone encountered …

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## [Getting to /tags?](https://meta.discourse.org/t/getting-to-tags/42922)

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**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\
**Replies:** 3\
**Last updated:** [April 21, 2016, 11:30am UTC](https://meta.discourse.org/t/getting-to-tags/42922 "2016-04-21T11:30:23Z")

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How do you navigate to the /tags page? It seems it used to go there when you clicked the “all tags” button, but now that just displays all the tags. I see now it asks as kind of a filter, so you need to be able to sele…

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## [Link between posts in WP and Discourse and shortcodes](https://meta.discourse.org/t/link-between-posts-in-wp-and-discourse-and-shortcodes/42473)

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**Author:** [@Ben\_James](https://meta.discourse.org/u/Ben_James)\
**Replies:** 1\
**Last updated:** [April 20, 2016, 9:46pm UTC](https://meta.discourse.org/t/link-between-posts-in-wp-and-discourse-and-shortcodes/42473 "2016-04-20T21:46:36Z")

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Is there any way to link two separate posts, one in WP and one in Discourse, so that the comments from the Discourse post are shown on the WP post? Also, I use shortcodes for images and stuff on WP, which are transferre…

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## [Profile picture being imported - from where?](https://meta.discourse.org/t/profile-picture-being-imported-from-where/42882)

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**Author:** [@Kevin\_McKinney](https://meta.discourse.org/u/Kevin_McKinney)\
**Replies:** 2\
**Last updated:** [April 20, 2016, 4:12pm UTC](https://meta.discourse.org/t/profile-picture-being-imported-from-where/42882 "2016-04-20T16:12:15Z")

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I’m working on importing from an old forum (Snitz software). There wasn’t a script for that forum, and I’m not a Ruby developer, so I’m hacking something together based on what I can figure out from the other import scri…

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## [If a person's username starts with a number, is their assigned pic a number or a letter?](https://meta.discourse.org/t/if-a-persons-username-starts-with-a-number-is-their-assigned-pic-a-number-or-a-letter/42888)

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**Author:** [@LivThePotterhead](https://meta.discourse.org/u/LivThePotterhead)\
**Replies:** 1\
**Last updated:** [April 20, 2016, 3:36pm UTC](https://meta.discourse.org/t/if-a-persons-username-starts-with-a-number-is-their-assigned-pic-a-number-or-a-letter/42888 "2016-04-20T15:36:38Z")

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The title says it all. Let’s say there was a person named 55hehetrolol who joined the forum with that username. Would his assigned picture be 5 or h?

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## [Google "no-reply" user pending approval](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961)

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**Author:** [@alehandrof](https://meta.discourse.org/u/alehandrof)\
**Replies:** 10\
**Last updated:** [April 20, 2016, 2:25pm UTC](https://meta.discourse.org/t/google-no-reply-user-pending-approval/40961 "2016-04-20T14:25:27Z")

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I have a “Google” user with an email of no-reply@accounts.google.com pending approval. I’m not sure why this came about. We use Google Apps to handle in-bound email. The email address I’m using for replies connect-re…

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## [One-time install questions](https://meta.discourse.org/t/one-time-install-questions/42780)

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**Author:** [@henrikbg](https://meta.discourse.org/u/henrikbg)\
**Replies:** 6\
**Last updated:** [April 19, 2016, 2:52pm UTC](https://meta.discourse.org/t/one-time-install-questions/42780 "2016-04-19T14:52:37Z")

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I’m considering purchasing the one-time install discourse package. I have a couple questions. I understand that Discourse will setup my forum in the cloud. Does this mean that it will be all functional when they’re do…

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## [Old docker image](https://meta.discourse.org/t/old-docker-image/42523)

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**Author:** [@laktak](https://meta.discourse.org/u/laktak)\
**Replies:** 9\
**Last updated:** [April 18, 2016, 9:29pm UTC](https://meta.discourse.org/t/old-docker-image/42523 "2016-04-18T21:29:06Z")

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I finally upgraded our discourse server (including OS & Docker). I had to destroy and bootstrap again because of problems. It’s running v1.6.0.beta1 +178 now but I still see only this image: root@disc:~# docker images …

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## [Display only personal badges](https://meta.discourse.org/t/display-only-personal-badges/42719)

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**Author:** [@Roxelle](https://meta.discourse.org/u/Roxelle)\
**Replies:** 4\
**Last updated:** [April 18, 2016, 11:56am UTC](https://meta.discourse.org/t/display-only-personal-badges/42719 "2016-04-18T11:56:24Z")

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When you enable the badge system, you can view only those personal and not the default? If you can, how?

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