# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=876

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 877

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## [Start failed, address already in use](https://meta.discourse.org/t/start-failed-address-already-in-use/40741)

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**Author:** [@armando](https://meta.discourse.org/u/armando)\
**Replies:** 5\
**Last updated:** [March 8, 2016, 1:19pm UTC](https://meta.discourse.org/t/start-failed-address-already-in-use/40741 "2016-03-08T13:19:29Z")

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Hello, I can’t see my discourse page at the usual page (ceprovamos.tk), I can see only the default Apache2 Ubuntu Default Page. I had forgotten to pay the cloud service and they stopped my server. Then I payed and rest…

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## [Traditional Permissions Setup vs Trust Levels?](https://meta.discourse.org/t/traditional-permissions-setup-vs-trust-levels/40739)

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**Author:** [@BigSlacker](https://meta.discourse.org/u/BigSlacker)\
**Replies:** 4\
**Last updated:** [March 8, 2016, 12:40pm UTC](https://meta.discourse.org/t/traditional-permissions-setup-vs-trust-levels/40739 "2016-03-08T12:40:18Z")

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Simply put I want to be able to manage the trust levels myself. Especially who can edit wiki articles. Is this even feasible in the “open” system? I need something like: new users - can post in application forum only …

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## [Missing setting: default locale](https://meta.discourse.org/t/missing-setting-default-locale/40686)

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**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**Replies:** 8\
**Last updated:** [March 7, 2016, 8:30pm UTC](https://meta.discourse.org/t/missing-setting-default-locale/40686 "2016-03-07T20:30:09Z")

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Since the latest updates, we’ve noticed that our default site language has changed from German to English. The global site setting “default locale” isn’t available any more. How can change the site language again? …

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## [SSO via external site vs. subfolder setup](https://meta.discourse.org/t/sso-via-external-site-vs-subfolder-setup/40576)

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**Author:** [@thabbs](https://meta.discourse.org/u/thabbs)\
**Replies:** 6\
**Last updated:** [March 7, 2016, 7:11pm UTC](https://meta.discourse.org/t/sso-via-external-site-vs-subfolder-setup/40576 "2016-03-07T19:11:35Z")

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I have a fresh subfolder setup and connected an external SSO interface. The login and creation of the local discourse accounts is working perfectly. But once the user gets created via session/sso\_login he is not recogni…

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## [Ruby-bbcode-to-markdown removes https](https://meta.discourse.org/t/ruby-bbcode-to-markdown-removes-https/40425)

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**Author:** [@ryantm](https://meta.discourse.org/u/ryantm)\
**Replies:** 6\
**Last updated:** [March 7, 2016, 3:55pm UTC](https://meta.discourse.org/t/ruby-bbcode-to-markdown-removes-https/40425 "2016-03-07T15:55:34Z")

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Hello. Using GitHub - nlalonde/ruby-bbcode-to-md: Convert BBCode to Markdown. · GitHub like "\[youtube\]https://www.youtube.com/watch?v=COvnHv42T-A\[/youtube\]".bbcode\_to\_md it returns "http://www.youtube.com/watch?v=COv…

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## [Discourse and Vultr? Where to start on new instance for multi?](https://meta.discourse.org/t/discourse-and-vultr-where-to-start-on-new-instance-for-multi/23134)

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**Author:** [@purldator](https://meta.discourse.org/u/purldator)\
**Replies:** 9\
**Last updated:** [March 4, 2016, 10:37pm UTC](https://meta.discourse.org/t/discourse-and-vultr-where-to-start-on-new-instance-for-multi/23134 "2016-03-04T22:37:36Z")

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Hey there! I have been ‘shopping’ for different forum solutions that have nothing to do with PHP and really innovate the entire ‘thing’ of forums. I’ve checked out NodeBB but it is lacking in community-related aspects …

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## [CleanUpEmailLogs job fails on having a lot of email logs](https://meta.discourse.org/t/cleanupemaillogs-job-fails-on-having-a-lot-of-email-logs/40596)

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**Author:** [@eriko](https://meta.discourse.org/u/eriko)\
**Replies:** 2\
**Last updated:** [March 4, 2016, 11:41pm UTC](https://meta.discourse.org/t/cleanupemaillogs-job-fails-on-having-a-lot-of-email-logs/40596 "2016-03-04T23:41:41Z")

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So it looks like CleanUpEmailLogs is a new Job and on at least my instance is failing at there are to many entries to nuke without the 4 gig box running out of memory. I am using the below to clear out old entries 3 day…

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## [How does BBCode color work in Discourse?](https://meta.discourse.org/t/how-does-bbcode-color-work-in-discourse/40598)

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**Author:** [@kk091](https://meta.discourse.org/u/kk091)\
**Replies:** 3\
**Last updated:** [March 4, 2016, 11:01pm UTC](https://meta.discourse.org/t/how-does-bbcode-color-work-in-discourse/40598 "2016-03-04T23:01:08Z")

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\[color=red\]This is supposed to be colored red.\[/color\] I was trying BBCode on the Hopscotch forums, but it proved to not work. Some types of BBCode do work, for example, sizes: \[size=20\]The text size is 20\[/size\] \[siz…

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## [Seeing repeated "\[object object\] flag it too" string below Reply line](https://meta.discourse.org/t/seeing-repeated-object-object-flag-it-too-string-below-reply-line/40528)

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**Author:** [@robreed](https://meta.discourse.org/u/robreed)\
**Replies:** 2\
**Last updated:** [March 3, 2016, 10:05pm UTC](https://meta.discourse.org/t/seeing-repeated-object-object-flag-it-too-string-below-reply-line/40528 "2016-03-03T22:05:19Z")

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I first noticed this yesterday while writing a new post. It wasn’t like that the day before. The reply line and icons are there, but it looks like some of the icons are missing (the heart for ‘like this post’ for example…

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## [User account can't connect](https://meta.discourse.org/t/user-account-cant-connect/40418)

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**Author:** [@Imperator](https://meta.discourse.org/u/Imperator)\
**Replies:** 5\
**Last updated:** [March 4, 2016, 8:46am UTC](https://meta.discourse.org/t/user-account-cant-connect/40418 "2016-03-04T08:46:02Z")

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Hello, A user can’t view topics anymore. He gets the js.topic.server\_error.description text. At my Account the Site work on his account i get his error too. Regards, Imperator

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## [No results were found on users page](https://meta.discourse.org/t/no-results-were-found-on-users-page/40537)

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**Author:** [@pfaffman](https://meta.discourse.org/u/pfaffman)\
**Replies:** 2\
**Last updated:** [March 3, 2016, 9:38pm UTC](https://meta.discourse.org/t/no-results-were-found-on-users-page/40537 "2016-03-03T21:38:15Z")

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I’m running v1.5.0.beta11 +259/1.5.0.beta11 in docker on Digital Ocean. Today I added the Rating plugin and removed the resolved plugin (it had an error). Oh, and I rebooted after an apt-get upgrade. Now when I go to htt…

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## [Fixed Position of Subcategories](https://meta.discourse.org/t/fixed-position-of-subcategories/40510)

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**Author:** [@MelissaK](https://meta.discourse.org/u/MelissaK)\
**Replies:** 2\
**Last updated:** [March 3, 2016, 3:11pm UTC](https://meta.discourse.org/t/fixed-position-of-subcategories/40510 "2016-03-03T15:11:34Z")

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Is there an easy way to choose the position of sub-categories? For example, I want my sub-categories to be alphabetized under the parent category for easier navigation (since I have the show subcategory list setting on)…

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## [One-click install or Docker install?](https://meta.discourse.org/t/one-click-install-or-docker-install/40144)

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**Author:** [@mansoorix](https://meta.discourse.org/u/mansoorix)\
**Replies:** 1\
**Last updated:** [February 25, 2016, 8:29am UTC](https://meta.discourse.org/t/one-click-install-or-docker-install/40144 "2016-02-25T08:29:35Z")

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Hi Folks, I am going to install Discourse on Digital Ocean. Just figured out that they have a One-click install through their own panel. I also noticed this tutorial by Docker. Which one do you recommend? First one see…

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## [New User Post Approval Option](https://meta.discourse.org/t/new-user-post-approval-option/38840)

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**Author:** [@hb\_ryn](https://meta.discourse.org/u/hb_ryn)\
**Replies:** 4\
**Last updated:** [March 2, 2016, 7:54pm UTC](https://meta.discourse.org/t/new-user-post-approval-option/38840 "2016-03-02T19:54:55Z")

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I’ve recently fiddled with the approval option on our forums and noticed quite a peculiar problem with the approval system in general. My idea for post approvals revolved around making the default trust level 1 instead o…

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## [How To Stylizing Usergroups](https://meta.discourse.org/t/how-to-stylizing-usergroups/40368)

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**Author:** [@Ryahn](https://meta.discourse.org/u/Ryahn)\
**Replies:** 9\
**Last updated:** [March 2, 2016, 4:33am UTC](https://meta.discourse.org/t/how-to-stylizing-usergroups/40368 "2016-03-02T04:33:51Z")

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I am having some issues trying to style my usergroups on my install. I would like to add background color and change the font color of the group that is displayed. I currently able to get my username colored. http://a.…

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## [How to embed flash as onebox](https://meta.discourse.org/t/how-to-embed-flash-as-onebox/40366)

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**Author:** [@zh99998](https://meta.discourse.org/u/zh99998)\
**Replies:** 5\
**Last updated:** [March 2, 2016, 2:39am UTC](https://meta.discourse.org/t/how-to-embed-flash-as-onebox/40366 "2016-03-02T02:39:44Z")

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I have set “enable flash video onebox” on but still can’t embed swf link flash url: https://static-s.bilibili.com/live-static/swf/LivePlayerEx\_1.swf?room\_id=10694&cid=10694&state=LIVE control panel: what it looks …

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## [\[missing {{count}} value\]](https://meta.discourse.org/t/missing-count-value/40373)

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**Author:** [@iamntz](https://meta.discourse.org/u/iamntz)\
**Replies:** 5\
**Last updated:** [March 1, 2016, 10:43am UTC](https://meta.discourse.org/t/missing-count-value/40373 "2016-03-01T10:43:56Z")

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I tested in french and romanian (I first thought it’s something wrong with romanian translation), but I think there is a problem with any language that’s not English.

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## [Vietnamese locale unable to load](https://meta.discourse.org/t/vietnamese-locale-unable-to-load/40364)

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**Author:** [@Minh\_Quang\_Vo](https://meta.discourse.org/u/Minh_Quang_Vo)\
**Replies:** 5\
**Last updated:** [March 1, 2016, 5:26am UTC](https://meta.discourse.org/t/vietnamese-locale-unable-to-load/40364 "2016-03-01T05:26:38Z")

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Hi all, I’m just new to Ruby and Discourse. I would like create a new forum dedicated to Vietnamese folks. I just cloned the Discourse Docker at : GitHub - discourse/discourse\_docker: A Docker image for Discourse · GitH…

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## [Is it possible to install discourse inside a directory?](https://meta.discourse.org/t/is-it-possible-to-install-discourse-inside-a-directory/40362)

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**Author:** [@Tyler\_Oakson](https://meta.discourse.org/u/Tyler_Oakson)\
**Replies:** 1\
**Last updated:** [March 1, 2016, 12:41am UTC](https://meta.discourse.org/t/is-it-possible-to-install-discourse-inside-a-directory/40362 "2016-03-01T00:41:02Z")

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I managed to install discourse successfully on the amazon EC2 free tier, using docker and was wondering if there is a way I can install it inside a directory, for instance example.com/forum I would do forum.example.com …

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## ["Solved" plugin does not show checkboxes on all posts](https://meta.discourse.org/t/solved-plugin-does-not-show-checkboxes-on-all-posts/40257)

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**Author:** [@jacotec](https://meta.discourse.org/u/jacotec)\
**Replies:** 5\
**Last updated:** [February 28, 2016, 11:12am UTC](https://meta.discourse.org/t/solved-plugin-does-not-show-checkboxes-on-all-posts/40257 "2016-02-28T11:12:01Z")

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Hi, the “solved” plugin is a really useful thing for me, so I’ve installed this on my “Tryout-Server” before getting this into the real world. I’ve created a new test user to talk to me :slight\_smile: and a new topic i…

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## [Wordpress: how to display discourse after the WP header on a WP-page?](https://meta.discourse.org/t/wordpress-how-to-display-discourse-after-the-wp-header-on-a-wp-page/40167)

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**Author:** [@internetman](https://meta.discourse.org/u/internetman)\
**Replies:** 4\
**Last updated:** [February 27, 2016, 4:25pm UTC](https://meta.discourse.org/t/wordpress-how-to-display-discourse-after-the-wp-header-on-a-wp-page/40167 "2016-02-27T16:25:51Z")

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Hello, and thanks for this great software! I have been searching the support forum and how found many examples of sites which integrate WP and discourse like this: https://community.namati.org/ However, please excuse m…

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## [How to check for new users (The newest ones?)](https://meta.discourse.org/t/how-to-check-for-new-users-the-newest-ones/40066)

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**Author:** [@AnonymousPerson](https://meta.discourse.org/u/AnonymousPerson)\
**Replies:** 3\
**Last updated:** [February 27, 2016, 7:55am UTC](https://meta.discourse.org/t/how-to-check-for-new-users-the-newest-ones/40066 "2016-02-27T07:55:38Z")

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Hey! So each week on the Hopscotch Forum, we use to tag the new people in a welcome topic. Each week, that is, until now. I think @Liza\_Conrad (one of the customers of your amazing forum setup) stopped doing it, or forgo…

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## [Custom nameserver in Docker container](https://meta.discourse.org/t/custom-nameserver-in-docker-container/39716)

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**Author:** [@andybalholm](https://meta.discourse.org/u/andybalholm)\
**Replies:** 4\
**Last updated:** [February 27, 2016, 1:23am UTC](https://meta.discourse.org/t/custom-nameserver-in-docker-container/39716 "2016-02-27T01:23:01Z")

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I want my Discourse installation to use my local nameserver. (So that it resolves the hostnames of the other computers in the same data center to their LAN addresses instead of the external IP.) The /etc/resolv.conf file…

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## [Forum slowing to a crawl with 504s](https://meta.discourse.org/t/forum-slowing-to-a-crawl-with-504s/40236)

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**Author:** [@pdx](https://meta.discourse.org/u/pdx)\
**Replies:** 5\
**Last updated:** [February 26, 2016, 10:20pm UTC](https://meta.discourse.org/t/forum-slowing-to-a-crawl-with-504s/40236 "2016-02-26T22:20:23Z")

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Last night, I started getting messages from users that my forum was slow and that they were seeing “504 gateway timed out” errors. I’ve spent hours debugging but haven’t had much luck finding the cause. What I’ve tried: …

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## [How to remove the plugin config from the WP database](https://meta.discourse.org/t/how-to-remove-the-plugin-config-from-the-wp-database/40145)

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**Author:** [@jacotec](https://meta.discourse.org/u/jacotec)\
**Replies:** 3\
**Last updated:** [February 26, 2016, 8:40pm UTC](https://meta.discourse.org/t/how-to-remove-the-plugin-config-from-the-wp-database/40145 "2016-02-26T20:40:49Z")

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Hi, unfortunately I did a mistake in my wordpress database and as a result the plugin seems to write some data into a wrong section :frowning: Each time a comment of a news article is pulled to the Wordpress installati…

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## [Disable page rendering stats on every page](https://meta.discourse.org/t/disable-page-rendering-stats-on-every-page/40225)

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**Author:** [@decryption](https://meta.discourse.org/u/decryption)\
**Replies:** 2\
**Last updated:** [February 26, 2016, 6:27pm UTC](https://meta.discourse.org/t/disable-page-rendering-stats-on-every-page/40225 "2016-02-26T18:27:49Z")

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I just installed Discourse and have these timings pop up on every page - how can I turn them off? Cheers dudes!

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## [Not found when embedding](https://meta.discourse.org/t/not-found-when-embedding/40179)

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**Author:** [@ajimix](https://meta.discourse.org/u/ajimix)\
**Replies:** 5\
**Last updated:** [February 26, 2016, 5:20pm UTC](https://meta.discourse.org/t/not-found-when-embedding/40179 "2016-02-26T17:20:32Z")

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Hello, I just did a clean install of Discourse and tried to embed it into a page. I followed all the steps in the setup instructions and managed to get the discourse site appear embed in the site (the discourse is confi…

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## [Can not rebuild - Configure app.yml I got this error](https://meta.discourse.org/t/can-not-rebuild-configure-app-yml-i-got-this-error/40216)

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**Author:** [@M\_c\_Tau](https://meta.discourse.org/u/M_c_Tau)\
**Replies:** 10\
**Last updated:** [February 26, 2016, 5:20pm UTC](https://meta.discourse.org/t/can-not-rebuild-configure-app-yml-i-got-this-error/40216 "2016-02-26T17:20:29Z")

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(): Did not find expected key while parsing a block mapping at line 15 column 1 -e LANG=en\_US.UTF-8 YAML syntax error. Please check your /var/discourse/containers/\*.yml config files. I am using TextMate Editor and I…

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## [Backup isn't including all uploads folder data](https://meta.discourse.org/t/backup-isnt-including-all-uploads-folder-data/40075)

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**Author:** [@markersocial](https://meta.discourse.org/u/markersocial)\
**Replies:** 3\
**Last updated:** [February 26, 2016, 1:56pm UTC](https://meta.discourse.org/t/backup-isnt-including-all-uploads-folder-data/40075 "2016-02-26T13:56:07Z")

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So I recently migrated a server from Communiteq (formerly DiscourseHosting) to DO. There is one issue on the new instance, the previous server had the a folder called db1234 (4 digit numerical value) in the var/discours…

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## [How to edit a post via api?](https://meta.discourse.org/t/how-to-edit-a-post-via-api/40196)

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**Author:** [@warblesync](https://meta.discourse.org/u/warblesync)\
**Replies:** 3\
**Last updated:** [February 26, 2016, 12:13am UTC](https://meta.discourse.org/t/how-to-edit-a-post-via-api/40196 "2016-02-26T00:13:30Z")

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I have a ruby script that generates the html I want to place in a post. So I need to create the topic and then be able to update it with the new data replacing the old post and the lock so it isn’t editable. Is that po…

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