# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=879

[Più recenti](https://meta.discourse.org/latest.md) · [Categorie](https://meta.discourse.org/categories.md) · [Etichette](https://meta.discourse.org/tags.md)

**Page:** 880

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## [Do WP Plugins work on Discourse?](https://meta.discourse.org/t/do-wp-plugins-work-on-discourse/38720)

<div class="topic-metadata">

**Author:** [@LanieI](https://meta.discourse.org/u/LanieI)\
**Risposte:** 1\
**Ultimo aggiornamento:** [29 Gennaio 2016, 5:17pm UTC](https://meta.discourse.org/t/do-wp-plugins-work-on-discourse/38720 "2016-01-29T17:17:57Z")

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Sorry if this is a very elementary question, but I was wondering if WP plugins could work on Disourse? (I’m new to plugins) I’m thinking about using the following, GitHub - wp-plugins/appointment-booking-calendar: Word…

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## [What is my banner topic?](https://meta.discourse.org/t/what-is-my-banner-topic/38706)

<div class="topic-metadata">

**Author:** [@john\_mardlin](https://meta.discourse.org/u/john_mardlin)\
**Risposte:** 3\
**Ultimo aggiornamento:** [29 Gennaio 2016, 4:31pm UTC](https://meta.discourse.org/t/what-is-my-banner-topic/38706 "2016-01-29T16:31:04Z")

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Without creating a new account to view our forum as a new user, how can I determine which topic is currently set as my banner topic?

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## [How do I validate my DNS settings for email?](https://meta.discourse.org/t/how-do-i-validate-my-dns-settings-for-email/38040)

<div class="topic-metadata">

**Author:** [@Henrik](https://meta.discourse.org/u/Henrik)\
**Risposte:** 4\
**Ultimo aggiornamento:** [29 Gennaio 2016, 3:01pm UTC](https://meta.discourse.org/t/how-do-i-validate-my-dns-settings-for-email/38040 "2016-01-29T15:01:00Z")

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Hi! I have encountered a small problem. Email delivery to any other email adress than my own still doesnt work, even tough I have done the DNS changes and waited ~2 days. I cant figure out what I have done wrong, and …

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## [Activation Email not Received](https://meta.discourse.org/t/activation-email-not-received/38577)

<div class="topic-metadata">

**Author:** [@Brian\_Stewart](https://meta.discourse.org/u/Brian_Stewart)\
**Risposte:** 4\
**Ultimo aggiornamento:** [28 Gennaio 2016, 3:58pm UTC](https://meta.discourse.org/t/activation-email-not-received/38577 "2016-01-28T15:58:41Z")

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Hi there i’ve setup Discourse on DigitalOcean and i can access the main page but when i try to create the new user (the first user) the activation email is never received. I entered details for the SMTP is there a wa…

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## [502 Bad Gateway - failed to update](https://meta.discourse.org/t/502-bad-gateway-failed-to-update/38585)

<div class="topic-metadata">

**Author:** [@M\_c\_Tau](https://meta.discourse.org/u/M_c_Tau)\
**Risposte:** 10\
**Ultimo aggiornamento:** [28 Gennaio 2016, 11:50am UTC](https://meta.discourse.org/t/502-bad-gateway-failed-to-update/38585 "2016-01-28T11:50:49Z")

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Hi guys! I got failed during upgrading process from the admin. And then I tried to rebuild again, but I face constant problem: Layer already being pulled by another client. Waiting. Someone please help me …

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## [Plugin gem install error when source is Taobao](https://meta.discourse.org/t/plugin-gem-install-error-when-source-is-taobao/29639)

<div class="topic-metadata">

**Author:** [@fantasticfears](https://meta.discourse.org/u/fantasticfears)\
**Risposte:** 3\
**Ultimo aggiornamento:** [28 Gennaio 2016, 7:58am UTC](https://meta.discourse.org/t/plugin-gem-install-error-when-source-is-taobao/29639 "2016-01-28T07:58:47Z")

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Plugin uses gem failed because of a type error. It seems only happens when gem source is Taobao no matter which gems specified or plugin required them. ERROR: While executing gem ... (TypeError) no implicit conversion o…

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## [Badges not being assigned](https://meta.discourse.org/t/badges-not-being-assigned/38220)

<div class="topic-metadata">

**Author:** [@stevenpslade](https://meta.discourse.org/u/stevenpslade)\
**Risposte:** 15\
**Ultimo aggiornamento:** [27 Gennaio 2016, 7:44pm UTC](https://meta.discourse.org/t/badges-not-being-assigned/38220 "2016-01-27T19:44:23Z")

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Any reason the badge query preview would read: 91 badges to be assigned. But the badge never gets assigned. How can this be?

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## [Installation Fails - Cannot change owner and permissions of ‘/shared/redis\_data’: No such file or directory](https://meta.discourse.org/t/installation-fails-cannot-change-owner-and-permissions-of-shared-redis-data-no-such-file-or-directory/38440)

<div class="topic-metadata">

**Author:** [@Sashrika\_Waidyarathn](https://meta.discourse.org/u/Sashrika_Waidyarathn)\
**Risposte:** 3\
**Ultimo aggiornamento:** [27 Gennaio 2016, 5:30am UTC](https://meta.discourse.org/t/installation-fails-cannot-change-owner-and-permissions-of-shared-redis-data-no-such-file-or-directory/38440 "2016-01-27T05:30:26Z")

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I am installing Discourse on a Cent OS 7 server. I am installing it in 3 different containers. After editing 3 .yml files I did cd /var/discourse ./launcher bootstrap redis But it gives me the following error. Can you …

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## [Cannot authenticate with installed SSL Certificate](https://meta.discourse.org/t/cannot-authenticate-with-installed-ssl-certificate/38417)

<div class="topic-metadata">

**Author:** [@chathura](https://meta.discourse.org/u/chathura)\
**Risposte:** 12\
**Ultimo aggiornamento:** [27 Gennaio 2016, 2:59am UTC](https://meta.discourse.org/t/cannot-authenticate-with-installed-ssl-certificate/38417 "2016-01-27T02:59:28Z")

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I installed Discourse successfully and its worked perfectly with out SSL certificate. With SSL certificate I can not authenticate , its returns “Unknown error” I can to authenticate using Google , Facebook and Twitt…

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## [SQL query to get the queue of all the PMs in the system](https://meta.discourse.org/t/sql-query-to-get-the-queue-of-all-the-pms-in-the-system/38089)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Risposte:** 2\
**Ultimo aggiornamento:** [27 Gennaio 2016, 1:52am UTC](https://meta.discourse.org/t/sql-query-to-get-the-queue-of-all-the-pms-in-the-system/38089 "2016-01-27T01:52:35Z")

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Please help - can’t figure out how PMs are stored in the database. Is it still in topics/posts? If yes, then how would I identify, which topic is private and for which users?

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## [See (original) received email](https://meta.discourse.org/t/see-original-received-email/38527)

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**Author:** [@carlokok](https://meta.discourse.org/u/carlokok)\
**Risposte:** 2\
**Ultimo aggiornamento:** [26 Gennaio 2016, 9:49pm UTC](https://meta.discourse.org/t/see-original-received-email/38527 "2016-01-26T21:49:05Z")

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I have an issue where some emails include the original mail body when using reply to. However these happen very rarely and traffic on our incoming discourse email addresses is high. So my question is there a way to see …

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## [Setup CNAME with my custom domain for my Discourse site](https://meta.discourse.org/t/setup-cname-with-my-custom-domain-for-my-discourse-site/38480)

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**Author:** [@Swedz](https://meta.discourse.org/u/Swedz)\
**Risposte:** 7\
**Ultimo aggiornamento:** [26 Gennaio 2016, 8:44pm UTC](https://meta.discourse.org/t/setup-cname-with-my-custom-domain-for-my-discourse-site/38480 "2016-01-26T20:44:49Z")

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I want my CNAME to be forums and my site IP is 162.243.12.227. How would I do this? Is there a special domain I need to point to? Because pointing to the IP isn’t working for me.

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## [Perché gli utenti si registrano per ricevere email, soprattutto se è lento?](https://meta.discourse.org/t/why-users-sign-up-to-receive-e-mail-especially-slow/38396)

<div class="topic-metadata">

**Author:** [@saluzi](https://meta.discourse.org/u/saluzi)\
**Risposte:** 11\
**Ultimo aggiornamento:** [26 Gennaio 2016, 1:43pm UTC](https://meta.discourse.org/t/why-users-sign-up-to-receive-e-mail-especially-slow/38396 "2016-01-26T13:43:18Z")

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Perché gli utenti impiegano molto tempo ad iscriversi per ricevere l'e-mail? Normalmente 10 minuti, ma l'e-mail di prova viene ricevuta in pochi secondi. Dove sono impostate in modo errato? Grazie

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## [Make Discourse play nice on Windows XP while using letsencrypt.org](https://meta.discourse.org/t/make-discourse-play-nice-on-windows-xp-while-using-letsencrypt-org/38458)

<div class="topic-metadata">

**Author:** [@iamntz](https://meta.discourse.org/u/iamntz)\
**Risposte:** 8\
**Ultimo aggiornamento:** [26 Gennaio 2016, 7:16am UTC](https://meta.discourse.org/t/make-discourse-play-nice-on-windows-xp-while-using-letsencrypt-org/38458 "2016-01-26T07:16:17Z")

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Hey guys, as you may heard, letsencrypt is launched already for a while. You may also know that letsencrypt doesn’t quite work on Windows XP and some Android versions for various reasons. Long story short, it’s not a bro…

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## [How to set tags?](https://meta.discourse.org/t/how-to-set-tags/38484)

<div class="topic-metadata">

**Author:** [@11132](https://meta.discourse.org/u/11132)\
**Risposte:** 1\
**Ultimo aggiornamento:** [26 Gennaio 2016, 4:59am UTC](https://meta.discourse.org/t/how-to-set-tags/38484 "2016-01-26T04:59:29Z")

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how to set tags on topic?

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## [Cannot Post to Discourse instance, Published Category does not Display in settings](https://meta.discourse.org/t/cannot-post-to-discourse-instance-published-category-does-not-display-in-settings/38136)

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**Author:** [@Josiah\_Toppin](https://meta.discourse.org/u/Josiah_Toppin)\
**Risposte:** 7\
**Ultimo aggiornamento:** [26 Gennaio 2016, 3:40am UTC](https://meta.discourse.org/t/cannot-post-to-discourse-instance-published-category-does-not-display-in-settings/38136 "2016-01-26T03:40:48Z")

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Hi all, I’m receiving a number of different errors as per the logs depending on which page I’m on as per the following: Posting a post: 2016/01/18 12:52:51 \[error\] 4319#0: \*3320 FastCGI sent in stderr: “PHP message: …

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## [Error rebuilding - Cannot start container - connection reset by peer](https://meta.discourse.org/t/error-rebuilding-cannot-start-container-connection-reset-by-peer/38487)

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**Author:** [@watchmanmonitor](https://meta.discourse.org/u/watchmanmonitor)\
**Risposte:** 6\
**Ultimo aggiornamento:** [26 Gennaio 2016, 3:37am UTC](https://meta.discourse.org/t/error-rebuilding-cannot-start-container-connection-reset-by-peer/38487 "2016-01-26T03:37:17Z")

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Today I couldn’t update a discourse which was 13 commits behind. (The other three I manage upgraded just fine) The relevant error seems to be: uglifyjs ‘/var/www/discourse/public/assets/\_application-1d81ebab3894f7cd3…

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## [Badge preview working, badge assignment not working](https://meta.discourse.org/t/badge-preview-working-badge-assignment-not-working/38456)

<div class="topic-metadata">

**Author:** [@stevenpslade](https://meta.discourse.org/u/stevenpslade)\
**Risposte:** 1\
**Ultimo aggiornamento:** [25 Gennaio 2016, 7:44pm UTC](https://meta.discourse.org/t/badge-preview-working-badge-assignment-not-working/38456 "2016-01-25T19:44:33Z")

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Continuing the discussion from Badges not being assigned: I originally posted the linked topic under support because I had the following badge query not working: SELECT topics.id AS topic, posts.id AS post\_id, users.id…

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## [Problemi con i link di attivazione con porta web diversa da 80, ancora](https://meta.discourse.org/t/trouble-with-activation-links-with-web-port-other-than-80-again/31056)

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**Author:** [@Blaisorblade](https://meta.discourse.org/u/Blaisorblade)\
**Risposte:** 6\
**Ultimo aggiornamento:** [25 Gennaio 2016, 5:21pm UTC](https://meta.discourse.org/t/trouble-with-activation-links-with-web-port-other-than-80-again/31056 "2016-01-25T17:21:18Z")

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Ho appena installato discourse tramite Docker, in esecuzione sulla porta 8008 (poiché la porta 80 non è disponibile e per ora non configurerò il reverse proxy). Tuttavia, i link di attivazione non includono la porta 8008, quindi non funzionano a meno che...

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## [Limiting a topic to members only](https://meta.discourse.org/t/limiting-a-topic-to-members-only/38443)

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**Author:** [@joebuhlig](https://meta.discourse.org/u/joebuhlig)\
**Risposte:** 2\
**Ultimo aggiornamento:** [25 Gennaio 2016, 1:30pm UTC](https://meta.discourse.org/t/limiting-a-topic-to-members-only/38443 "2016-01-25T13:30:04Z")

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This is likely limited in scope as far as number of people that would use it, but I’m trying to nail down a way of giving out a discount code to members only. I’d like to create a new topic with details and the code itse…

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## [Anomalie di Intercom.io su mobile Safari](https://meta.discourse.org/t/intercom-io-weirdness-on-mobile-safari/38389)

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**Author:** [@jesselperry](https://meta.discourse.org/u/jesselperry)\
**Risposte:** 2\
**Ultimo aggiornamento:** [24 Gennaio 2016, 10:25pm UTC](https://meta.discourse.org/t/intercom-io-weirdness-on-mobile-safari/38389 "2016-01-24T22:25:39Z")

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Quindi, sto usando www.intercom.io sul mio sito per comunicare con gli utenti autenticati. Ho deciso di aggiungerlo anche al mio sito Discourse, perché molti utenti visitano più frequentemente l'installazione Discourse sul mio sito. Quindi questo permette…

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## [Errore della console JavaScript: impossibile leggere la proprietà 'createRecord' di undefined](https://meta.discourse.org/t/javascript-console-error-cannot-read-property-createrecord-of-undefined/38371)

<div class="topic-metadata">

**Author:** [@watchmanmonitor](https://meta.discourse.org/u/watchmanmonitor)\
**Risposte:** 2\
**Ultimo aggiornamento:** [23 Gennaio 2016, 6:09pm UTC](https://meta.discourse.org/t/javascript-console-error-cannot-read-property-createrecord-of-undefined/38371 "2016-01-23T18:09:38Z")

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Vedo questo nella console javascript di un discourse completamente aggiornato: application-0b81ea4bddf0821944eacaef02726263.js:15 Uncaught TypeError: Cannot read property ‘createRecord’ of undefined Questi sono i miei plugin: …

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## [Sondaggi perdita dati/voti](https://meta.discourse.org/t/polls-lost-data-votes/38354)

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**Author:** [@Devanil](https://meta.discourse.org/u/Devanil)\
**Risposte:** 5\
**Ultimo aggiornamento:** [23 Gennaio 2016, 5:13pm UTC](https://meta.discourse.org/t/polls-lost-data-votes/38354 "2016-01-23T17:13:51Z")

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Non so cosa sia successo, ma le votazioni nei sondaggi sono state riavviate. Per nessun motivo apparente. Questo problema si è già verificato a qualcun altro? Le votazioni sono tornate alla normalità?

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## [Imposta un utente specifico in modo che sia sempre moderato](https://meta.discourse.org/t/set-a-specific-user-to-always-be-moderated/38244)

<div class="topic-metadata">

**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Risposte:** 7\
**Ultimo aggiornamento:** [21 Gennaio 2016, 3:37am UTC](https://meta.discourse.org/t/set-a-specific-user-to-always-be-moderated/38244 "2016-01-21T03:37:59Z")

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Forse mi manca: C'è un modo per configurare un utente specifico in modo che sia sempre moderato? (cioè, avere sempre i loro post in coda di moderazione per revisione prima di pubblicarli?)

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## [Suppress from homepage](https://meta.discourse.org/t/suppress-from-homepage/37966)

<div class="topic-metadata">

**Author:** [@charleswalter](https://meta.discourse.org/u/charleswalter)\
**Risposte:** 6\
**Ultimo aggiornamento:** [20 Gennaio 2016, 4:57pm UTC](https://meta.discourse.org/t/suppress-from-homepage/37966 "2016-01-20T16:57:19Z")

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Hi. I have a category which I want to suppress from our homepage (including all the subs), but I want all the subcategories to still show on the category page. This used to be working, but perhaps there was a recent chan…

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## [Can't upload images when domain name is an IP address](https://meta.discourse.org/t/cant-upload-images-when-domain-name-is-an-ip-address/38186)

<div class="topic-metadata">

**Author:** [@FUNix\_IT\_Nguyen\_Ba\_N](https://meta.discourse.org/u/FUNix_IT_Nguyen_Ba_N)\
**Risposte:** 9\
**Ultimo aggiornamento:** [20 Gennaio 2016, 12:42am UTC](https://meta.discourse.org/t/cant-upload-images-when-domain-name-is-an-ip-address/38186 "2016-01-20T00:42:04Z")

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Hi every one, Im newbie. I set up the Discourse under the IP http://128.199.222.14/. But when i upload image, the image url change to the picture below and it can not display? Can all you guys can help me to fix that. …

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## [Registrazione Google Auth su Android che blocca Chrome con i plugin](https://meta.discourse.org/t/google-auth-registration-on-android-crashing-chrome-with-plugins/38111)

<div class="topic-metadata">

**Author:** [@lrossouw](https://meta.discourse.org/u/lrossouw)\
**Risposte:** 5\
**Ultimo aggiornamento:** [19 Gennaio 2016, 6:10pm UTC](https://meta.discourse.org/t/google-auth-registration-on-android-crashing-chrome-with-plugins/38111 "2016-01-19T18:10:41Z")

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Quando mi registro su try.discourse.org utilizzando Google Auth, il mio browser Chrome si chiude con un «Sfortunatamente Chrome si è fermato» Android 5.0 / versione stabile più recente di Chrome.

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## [Keep posts unread](https://meta.discourse.org/t/keep-posts-unread/34384)

<div class="topic-metadata">

**Author:** [@alefattorini](https://meta.discourse.org/u/alefattorini)\
**Risposte:** 5\
**Ultimo aggiornamento:** [19 Gennaio 2016, 5:03pm UTC](https://meta.discourse.org/t/keep-posts-unread/34384 "2016-01-19T17:03:54Z")

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Sometimes I read posts from my mobile but can’t reply immediately but I postponed them since the reply is too long or simply I have no time. Can I have a button to keep posts (not entire topic) unread? Right now I’m us…

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## [Numero di notifica non aggiornato per nuovo messaggio](https://meta.discourse.org/t/notification-number-not-updated-on-new-message/37538)

<div class="topic-metadata">

**Author:** [@MK2k](https://meta.discourse.org/u/MK2k)\
**Risposte:** 6\
**Ultimo aggiornamento:** [19 Gennaio 2016, 4:27pm UTC](https://meta.discourse.org/t/notification-number-not-updated-on-new-message/37538 "2016-01-19T16:27:25Z")

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Ciao, Il numero di notifiche (come mostrato nella piccola screenshot qui sotto) non viene aggiornato quando viene inviata una nuova messaggio non letto. Non è sempre stato così, quindi suppongo che si tratti di un bug e non di una funzionalità prevista. Sembra comportarsi in questo modo...

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## [Unable to make Mandrill work with my website, any help please?](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882)

<div class="topic-metadata">

**Author:** [@bankerrahul](https://meta.discourse.org/u/bankerrahul)\
**Risposte:** 8\
**Ultimo aggiornamento:** [17 Gennaio 2016, 7:48pm UTC](https://meta.discourse.org/t/unable-to-make-mandrill-work-with-my-website-any-help-please/37882 "2016-01-17T19:48:12Z")

</div>

I’m installing Discourse on http;//witiby.com and not able to make mandrill work with my site. Any help?

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