# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=882

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 883

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## [Can I use Discourse in Cpanel PHP Hosting](https://meta.discourse.org/t/can-i-use-discourse-in-cpanel-php-hosting/36247)

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**Author:** [@MUHSIN\_MOHAMED\_PC](https://meta.discourse.org/u/MUHSIN_MOHAMED_PC)\
**Replies:** 2\
**Last updated:** [December 3, 2015, 8:22am UTC](https://meta.discourse.org/t/can-i-use-discourse-in-cpanel-php-hosting/36247 "2015-12-03T08:22:13Z")

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I don’t know in which program Discourse was developed. I have a Cpanel Shared Hosting Server. I want to know that, Discourse support on Cpanel Shared Hosting Server or not. If not then, Which type of server support the p…

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## [Can't mark certain posts as solutions](https://meta.discourse.org/t/cant-mark-certain-posts-as-solutions/36251)

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**Author:** [@Sharksie](https://meta.discourse.org/u/Sharksie)\
**Replies:** 5\
**Last updated:** [December 3, 2015, 1:08am UTC](https://meta.discourse.org/t/cant-mark-certain-posts-as-solutions/36251 "2015-12-03T01:08:14Z")

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If you lock a thread and make a post in it while it’s locked, there is no option to mark that post as a solution.

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## [Becoming the new standard discussion tool for open source projects](https://meta.discourse.org/t/becoming-the-new-standard-discussion-tool-for-open-source-projects/26305)

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**Author:** [@NicholasChammas](https://meta.discourse.org/u/NicholasChammas)\
**Replies:** 17\
**Last updated:** [December 2, 2015, 4:51pm UTC](https://meta.discourse.org/t/becoming-the-new-standard-discussion-tool-for-open-source-projects/26305 "2015-12-02T16:51:22Z")

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If you ran an open source project in the 90s and wanted to provide a place for your users or contributors to discuss things, you most likely did the following: Setup a mailing list, probably using Mailman. Start an IRC…

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## [Attempt to filter category on topic edit results in modifying title](https://meta.discourse.org/t/attempt-to-filter-category-on-topic-edit-results-in-modifying-title/35738)

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**Author:** [@jomaxro](https://meta.discourse.org/u/jomaxro)\
**Replies:** 10\
**Last updated:** [December 1, 2015, 3:56pm UTC](https://meta.discourse.org/t/attempt-to-filter-category-on-topic-edit-results-in-modifying-title/35738 "2015-12-01T15:56:24Z")

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So I am not able to reproduce this 100% of the time, but on both discourse.stonehearth.net and try.discourse.org when attempting to edit a topic’s category, I used to be able to click the box, start typing the category, …

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## [Can't bootstrap Discourse due to YAML error](https://meta.discourse.org/t/cant-bootstrap-discourse-due-to-yaml-error/36192)

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**Author:** [@docforyou](https://meta.discourse.org/u/docforyou)\
**Replies:** 10\
**Last updated:** [December 1, 2015, 2:10pm UTC](https://meta.discourse.org/t/cant-bootstrap-discourse-due-to-yaml-error/36192 "2015-12-01T14:10:29Z")

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Hello, first post here. I’m trying to bootstrap discourse but i have this error : (\<unknown\>): did not find expected key while parsing a block mapping at line 32 column 3 -e LANG=en\_US.UTF-8 YAML syntax error. Please c…

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## [Script in /head broke site](https://meta.discourse.org/t/script-in-head-broke-site/36161)

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**Author:** [@Grex315](https://meta.discourse.org/u/Grex315)\
**Replies:** 9\
**Last updated:** [November 30, 2015, 8:24pm UTC](https://meta.discourse.org/t/script-in-head-broke-site/36161 "2015-11-30T20:24:34Z")

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I was copying over a script i created on my test site and ended up missing a close tag. Bad copy/paste job. This broke my site and i can no longer get to the customization screen to change it. Is there a way I can get …

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## ["staged" user doesn't get email yet?](https://meta.discourse.org/t/staged-user-doesnt-get-email-yet/36150)

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**Author:** [@carlokok](https://meta.discourse.org/u/carlokok)\
**Replies:** 2\
**Last updated:** [November 30, 2015, 11:06am UTC](https://meta.discourse.org/t/staged-user-doesnt-get-email-yet/36150 "2015-11-30T11:06:46Z")

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It could very well be I’m too early with this question, but do I need to do anything special to get staged, email in-users to get a reply via email? When I mail in now i don’t get a reply, nor when I reply on the site do…

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## [How to update SSO username?](https://meta.discourse.org/t/how-to-update-sso-username/36046)

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**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 4\
**Last updated:** [November 30, 2015, 10:34am UTC](https://meta.discourse.org/t/how-to-update-sso-username/36046 "2015-11-30T10:34:33Z")

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One of my users has updated his username on our main website, so now his SSO username in Discourse is incorrect. How should I update it?

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## [Benefits of running discourse in separate containers for data and web](https://meta.discourse.org/t/benefits-of-running-discourse-in-separate-containers-for-data-and-web/36109)

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**Author:** [@nesvarbu\_Pavarde](https://meta.discourse.org/u/nesvarbu_Pavarde)\
**Replies:** 4\
**Last updated:** [November 28, 2015, 6:08pm UTC](https://meta.discourse.org/t/benefits-of-running-discourse-in-separate-containers-for-data-and-web/36109 "2015-11-28T18:08:03Z")

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What leverage do I gain by separating discourse installation into two or more containers. E.G. for data and web. Will there be scenarios where I want to upgrade and rebuild web container without rebuilding data containe…

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## [\[object Object\] in top menu even after updating to v1.5.0.beta6 +23](https://meta.discourse.org/t/object-object-in-top-menu-even-after-updating-to-v1-5-0-beta6-23/36100)

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**Author:** [@stantyan](https://meta.discourse.org/u/stantyan)\
**Replies:** 5\
**Last updated:** [November 27, 2015, 8:36pm UTC](https://meta.discourse.org/t/object-object-in-top-menu-even-after-updating-to-v1-5-0-beta6-23/36100 "2015-11-27T20:36:15Z")

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Hi All, Yes, I’ve read a couple of threads about this issue, but still I don’t know when to wait for a solution. Is it ok, if I still have this issue even updating to the latest v1.5.0.beta6 +23 build? Thanks in ad…

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## [1.4.3 Upgrade Oddity?](https://meta.discourse.org/t/1-4-3-upgrade-oddity/36095)

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**Author:** [@fearlessfrog](https://meta.discourse.org/u/fearlessfrog)\
**Replies:** 3\
**Last updated:** [November 27, 2015, 6:48pm UTC](https://meta.discourse.org/t/1-4-3-upgrade-oddity/36095 "2015-11-27T18:48:22Z")

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We’re on stable 1.4.2 and I saw in /Admin a notification that an upgrade was available. On the web update page, the discourse\_manager was the only thing enabled to be upgraded, with other updates shown for other package…

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## [How to change the account confirm email content](https://meta.discourse.org/t/how-to-change-the-account-confirm-email-content/30477)

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**Author:** [@sijokg](https://meta.discourse.org/u/sijokg)\
**Replies:** 11\
**Last updated:** [November 27, 2015, 5:08pm UTC](https://meta.discourse.org/t/how-to-change-the-account-confirm-email-content/30477 "2015-11-27T17:08:42Z")

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Hi, Can you please tell how can I change the welcome email text sent to a user upon first signup that starts like “Welcome to Discourse!Click the following link to confirm and activate your new account:…” Thanks

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## [Understanding "Send me email notifications even when I am active on the site"](https://meta.discourse.org/t/understanding-send-me-email-notifications-even-when-i-am-active-on-the-site/36079)

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**Author:** [@axp](https://meta.discourse.org/u/axp)\
**Replies:** 1\
**Last updated:** [November 27, 2015, 7:27am UTC](https://meta.discourse.org/t/understanding-send-me-email-notifications-even-when-i-am-active-on-the-site/36079 "2015-11-27T07:27:25Z")

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Can somebody please explain me how this setting in users pref works? I can’t translate this correctly because I don’t understand how it works and I can’t repro this here on meta. Thanks!

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## [Seedless install?](https://meta.discourse.org/t/seedless-install/36075)

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**Author:** [@BigSlacker](https://meta.discourse.org/u/BigSlacker)\
**Replies:** 2\
**Last updated:** [November 27, 2015, 1:26am UTC](https://meta.discourse.org/t/seedless-install/36075 "2015-11-27T01:26:20Z")

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Hello All! Simple question, how can I do the docker install and not seed the databases with the sample categories and topics? I tried deleting them but not all of them could be deleted. thanks, Ron

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## [Local customizations broke site on upgrade, how to disable?](https://meta.discourse.org/t/local-customizations-broke-site-on-upgrade-how-to-disable/28724)

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**Author:** [@jesselperry](https://meta.discourse.org/u/jesselperry)\
**Replies:** 18\
**Last updated:** [November 27, 2015, 1:05am UTC](https://meta.discourse.org/t/local-customizations-broke-site-on-upgrade-how-to-disable/28724 "2015-11-27T01:05:40Z")

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Just updated to beta 9, now my Discourse is completely white. I did the below and still have the same thing. Don’t have CDN. cd /var/discourse git pull ./launcher rebuild app Any ideas?

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## [Discourse with zpanel](https://meta.discourse.org/t/discourse-with-zpanel/36071)

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**Author:** [@Neodemio](https://meta.discourse.org/u/Neodemio)\
**Replies:** 3\
**Last updated:** [November 26, 2015, 11:15pm UTC](https://meta.discourse.org/t/discourse-with-zpanel/36071 "2015-11-26T23:15:49Z")

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Dear : I have a droplet in digitalocean with zpanel , since my use it for subdomains and emails , and I would like to use this platform in my droplet , but when I give the command ’ ./launcher start app’ say ’ Can not st…

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## [How to properly add CA to Discourse SSL forum?](https://meta.discourse.org/t/how-to-properly-add-ca-to-discourse-ssl-forum/36064)

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**Author:** [@felirami](https://meta.discourse.org/u/felirami)\
**Replies:** 3\
**Last updated:** [November 26, 2015, 7:30pm UTC](https://meta.discourse.org/t/how-to-properly-add-ca-to-discourse-ssl-forum/36064 "2015-11-26T19:30:37Z")

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Hello guys, I’m setting up the SSL on Discourse, I’ve letsencrypt.org SSL but cannot find the way to add the CA cert into the forum, I’ve read the SSL guide but still is a little confusing, if someone could help me, I’l…

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## [Cannot activate new account](https://meta.discourse.org/t/cannot-activate-new-account/36060)

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**Author:** [@RalfJung](https://meta.discourse.org/u/RalfJung)\
**Replies:** 4\
**Last updated:** [November 26, 2015, 6:37pm UTC](https://meta.discourse.org/t/cannot-activate-new-account/36060 "2015-11-26T18:37:06Z")

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I installed Discourse using the launcher at https://github.com/discourse/discourse\_docker/. I kept the configuration from samples/standalone.yml almost unchanged, except that I had to change the port 80 because there is …

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## [User got a message that they had posted too much](https://meta.discourse.org/t/user-got-a-message-that-they-had-posted-too-much/36063)

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**Author:** [@Rebekkah\_Abraham](https://meta.discourse.org/u/Rebekkah_Abraham)\
**Replies:** 2\
**Last updated:** [November 26, 2015, 5:26pm UTC](https://meta.discourse.org/t/user-got-a-message-that-they-had-posted-too-much/36063 "2015-11-26T17:26:12Z")

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A user on our forum said “(wow, just got a warning message because I tried to post two messages to the forum in the one day?)”. He’s trust level one. I assume this is a setting, not a bug. I can’t find the settings to a…

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## [Rebuild fails with "failed to load system roots and no roots provided"](https://meta.discourse.org/t/rebuild-fails-with-failed-to-load-system-roots-and-no-roots-provided/36043)

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**Author:** [@Matthieu](https://meta.discourse.org/u/Matthieu)\
**Replies:** 3\
**Last updated:** [November 26, 2015, 3:44pm UTC](https://meta.discourse.org/t/rebuild-fails-with-failed-to-load-system-roots-and-no-roots-provided/36043 "2015-11-26T15:44:21Z")

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While trying to update our discourse forum I bumped on this problem: When running these command lines: mlapeyre@poppy-project discourse\]$ cd /var/discourse \[mlapeyre@poppy-project discourse\]$ git pull error: cannot …

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## [How to get the likers of the topic with api](https://meta.discourse.org/t/how-to-get-the-likers-of-the-topic-with-api/35970)

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**Author:** [@sleep](https://meta.discourse.org/u/sleep)\
**Replies:** 5\
**Last updated:** [November 26, 2015, 12:19pm UTC](https://meta.discourse.org/t/how-to-get-the-likers-of-the-topic-with-api/35970 "2015-11-26T12:19:26Z")

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How to get the likers of the topic with api? I use the curl method of php to achieve, but it has something error. Error return: The page you requested does not exist or is private. Do you know what reason?

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## [Is there a completely free way to install Discourse?](https://meta.discourse.org/t/is-there-a-completely-free-way-to-install-discourse/36039)

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**Author:** [@Cody](https://meta.discourse.org/u/Cody)\
**Replies:** 5\
**Last updated:** [November 26, 2015, 8:39am UTC](https://meta.discourse.org/t/is-there-a-completely-free-way-to-install-discourse/36039 "2015-11-26T08:39:03Z")

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I really blunt question. Is there any completely free ways to install discourse. I am a beginner so simple terms would be great!

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## [Can I host a discourse forum on 000 web host?](https://meta.discourse.org/t/can-i-host-a-discourse-forum-on-000-web-host/36027)

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**Author:** [@Cody](https://meta.discourse.org/u/Cody)\
**Replies:** 6\
**Last updated:** [November 26, 2015, 12:30am UTC](https://meta.discourse.org/t/can-i-host-a-discourse-forum-on-000-web-host/36027 "2015-11-26T00:30:23Z")

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Hi all, I have the free version of 000 web host and was wondering whether I could host Discourse there? If there is a way - could you please give me a step by step way to do it? I am new to all this stuff (so if you c…

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## [Is there a generic profile URL](https://meta.discourse.org/t/is-there-a-generic-profile-url/35977)

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**Author:** [@sebastianh](https://meta.discourse.org/u/sebastianh)\
**Replies:** 2\
**Last updated:** [November 25, 2015, 9:16pm UTC](https://meta.discourse.org/t/is-there-a-generic-profile-url/35977 "2015-11-25T21:16:58Z")

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I was looking around and found one user who on an external site had a “new user checklist” that tried a sentence like “Click here and edit your profile” and made that link to the user profile. That would require a generi…

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## [Title name issue (Title is invalid; try to be a little more descriptive)](https://meta.discourse.org/t/title-name-issue-title-is-invalid-try-to-be-a-little-more-descriptive/35999)

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**Author:** [@tntbombom](https://meta.discourse.org/u/tntbombom)\
**Replies:** 1\
**Last updated:** [November 24, 2015, 10:24pm UTC](https://meta.discourse.org/t/title-name-issue-title-is-invalid-try-to-be-a-little-more-descriptive/35999 "2015-11-24T22:24:45Z")

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i cant name the topic with %##@#@ , which is i need that because i report errors or bugs ..etc. for example i cant name the topic like this:- $SDWDATE\_SUBSHELL\_SCLOCKADJ\_EXIT\_CODE" but i can only name it like this:- S…

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## [WP Discourse not working](https://meta.discourse.org/t/wp-discourse-not-working/35917)

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**Author:** [@Mehedi](https://meta.discourse.org/u/Mehedi)\
**Replies:** 7\
**Last updated:** [November 24, 2015, 6:33pm UTC](https://meta.discourse.org/t/wp-discourse-not-working/35917 "2015-11-24T18:33:12Z")

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I just setup my site discuss.wmpoweruser.com - but, the WP Discourse plugin isn’t working for some reason. It isn’t posting the new posts automatically to the Discourse site for some reason. How do I fix this?

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## [Admin button not always appears when I am on "category"](https://meta.discourse.org/t/admin-button-not-always-appears-when-i-am-on-category/35950)

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**Author:** [@dax](https://meta.discourse.org/u/dax)\
**Replies:** 3\
**Last updated:** [November 24, 2015, 8:47am UTC](https://meta.discourse.org/t/admin-button-not-always-appears-when-i-am-on-category/35950 "2015-11-24T08:47:43Z")

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When I click here and I am on “Latest”, I can see the admin button on the right: When I tried the same thing and I am on “Category” it not appears always. category without sub-category the button always appears c…

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## [Can someone explain me the math behind polls?](https://meta.discourse.org/t/can-someone-explain-me-the-math-behind-polls/35900)

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**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**Replies:** 5\
**Last updated:** [November 23, 2015, 10:35am UTC](https://meta.discourse.org/t/can-someone-explain-me-the-math-behind-polls/35900 "2015-11-23T10:35:01Z")

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It’s a little bit confusing for me and others to understand the mathematical summary behind the percentages. I’m the opinion that all answers per poll should result to 100% and not 200%. Even for two votes. That’s not l…

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## [Changing link letter to word e.g:- /t/ to /name of the category & modify or remove /c/](https://meta.discourse.org/t/changing-link-letter-to-word-e-g-t-to-name-of-the-category-modify-or-remove-c/35919)

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**Author:** [@tntbombom](https://meta.discourse.org/u/tntbombom)\
**Replies:** 3\
**Last updated:** [November 23, 2015, 3:20am UTC](https://meta.discourse.org/t/changing-link-letter-to-word-e-g-t-to-name-of-the-category-modify-or-remove-c/35919 "2015-11-23T03:20:51Z")

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hi there , i can see great links nomenclature in discourse. examples:- (1):- Support - Discourse Meta instead of putting /c/ it just directly go to /support , or even modifying /c/ to /category/ or ..etc. (2):- https…

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## [Disabling "SSO Overrides Username"](https://meta.discourse.org/t/disabling-sso-overrides-username/35841)

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**Author:** [@john\_mardlin](https://meta.discourse.org/u/john_mardlin)\
**Replies:** 3\
**Last updated:** [November 22, 2015, 10:02am UTC](https://meta.discourse.org/t/disabling-sso-overrides-username/35841 "2015-11-22T10:02:52Z")

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We’ve been running our site with “SSO Overrides Username” enabled so far, and plan to disable it. A few questions before we do: Will the username still be initially pulled from SSO, but now be changeable in user’s prof…

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