# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=885

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 886

---

## [Available statistics on server requirements](https://meta.discourse.org/t/available-statistics-on-server-requirements/34211)

<div class="topic-metadata">

**Author:** [@simon](https://meta.discourse.org/u/simon)\
**Replies:** 4\
**Last updated:** [October 8, 2015, 3:24am UTC](https://meta.discourse.org/t/available-statistics-on-server-requirements/34211 "2015-10-08T03:24:12Z")

</div>

Are there any available statistics on the server requirements of current Discourse installations relative to their number of users, number of posts, and number of concurrent users?

---

## [ERR\_BLOCKED\_BY\_CLIENT from AdBlock plugin](https://meta.discourse.org/t/err-blocked-by-client-from-adblock-plugin/34217)

<div class="topic-metadata">

**Author:** [@Pugwash](https://meta.discourse.org/u/Pugwash)\
**Replies:** 5\
**Last updated:** [October 7, 2015, 12:49pm UTC](https://meta.discourse.org/t/err-blocked-by-client-from-adblock-plugin/34217 "2015-10-07T12:49:39Z")

</div>

Here’s the post in question Whenever I attempt to edit the subject or the body, I get a modal error message: Sorry, an error has occurred. When I inspect the network activity in Chrome (Version 45.0.2454.101 m) I se…

---

## [\-bash ...command not found. Email setup Bitnami](https://meta.discourse.org/t/bash-command-not-found-email-setup-bitnami/34174)

<div class="topic-metadata">

**Author:** [@Minzy](https://meta.discourse.org/u/Minzy)\
**Replies:** 16\
**Last updated:** [October 6, 2015, 9:59pm UTC](https://meta.discourse.org/t/bash-command-not-found-email-setup-bitnami/34174 "2015-10-06T21:59:05Z")

</div>

Can anyone help. Trying to setup email in digital ocean with putty but after copying & pasting this smtp\_address = “smtp.mandrillapp.com” smtp\_port = 587 smtp\_domain = your\_domain.com smtp\_user\_name = ‘your\_email\_reg…

---

## [Setting up SMTP](https://meta.discourse.org/t/setting-up-smtp/33885)

<div class="topic-metadata">

**Author:** [@Mechanatrix](https://meta.discourse.org/u/Mechanatrix)\
**Replies:** 6\
**Last updated:** [October 6, 2015, 9:45pm UTC](https://meta.discourse.org/t/setting-up-smtp/33885 "2015-10-06T21:45:02Z")

</div>

Hello people of discourse :smiley: I’ve been trying for a while to get my SMTP routing working, and now I’m getting an interesting issue when I check mailgun send logs. It finally goes through, but it tries to send to w…

---

## [Code fences don't seem to deal with C comments](https://meta.discourse.org/t/code-fences-dont-seem-to-deal-with-c-comments/33339)

<div class="topic-metadata">

**Author:** [@elijah](https://meta.discourse.org/u/elijah)\
**Replies:** 26\
**Last updated:** [October 6, 2015, 1:08am UTC](https://meta.discourse.org/t/code-fences-dont-seem-to-deal-with-c-comments/33339 "2015-10-06T01:08:30Z")

</div>

Each of these is \`\`\`c new line and comment then a close fence but all look different. Am I doing it wrong, or is this a bug? /\* example.c -- here is an example of quoting \* a single simple c comment \*/ /\* To use this…

---

## [Issues with Embeding Comments](https://meta.discourse.org/t/issues-with-embeding-comments/34126)

<div class="topic-metadata">

**Author:** [@aoredo](https://meta.discourse.org/u/aoredo)\
**Replies:** 1\
**Last updated:** [October 5, 2015, 10:28pm UTC](https://meta.discourse.org/t/issues-with-embeding-comments/34126 "2015-10-05T22:28:21Z")

</div>

Hello All, I am trying to use Discourse for commenting on my website and I have set it up in a dev environment but having issues. For some reason it looks like Discourse can you read my website on port 5000 (not sure) as…

---

## [Can not access my user profile and some user's profiles](https://meta.discourse.org/t/can-not-access-my-user-profile-and-some-users-profiles/34115)

<div class="topic-metadata">

**Author:** [@M\_c\_Tau](https://meta.discourse.org/u/M_c_Tau)\
**Replies:** 5\
**Last updated:** [October 5, 2015, 10:08am UTC](https://meta.discourse.org/t/can-not-access-my-user-profile-and-some-users-profiles/34115 "2015-10-05T10:08:10Z")

</div>

After upgrading to the newer discourse yesterday, I have been encountered this problem. I can not even access my profile even I am the admin It is exactly like this: Left Clicking on a non-existent user profile doesn't…

---

## [Remove discourse droplet completely so that i am not charged](https://meta.discourse.org/t/remove-discourse-droplet-completely-so-that-i-am-not-charged/34120)

<div class="topic-metadata">

**Author:** [@Hitesh\_Bhasin](https://meta.discourse.org/u/Hitesh_Bhasin)\
**Replies:** 2\
**Last updated:** [October 4, 2015, 4:13pm UTC](https://meta.discourse.org/t/remove-discourse-droplet-completely-so-that-i-am-not-charged/34120 "2015-10-04T16:13:20Z")

</div>

Dear Team, Your forum is fantastic but my site right not is very small and not likely to generate traffic for a forum. At such a time, the monthly 10 dollar charges mean 120 dollars a year with very low ROI. So how do …

---

## ["latest,-\<category\>" doesnt work after upgrade from 1.3 to 1.5](https://meta.discourse.org/t/latest-category-doesnt-work-after-upgrade-from-1-3-to-1-5/34098)

<div class="topic-metadata">

**Author:** [@internetman](https://meta.discourse.org/u/internetman)\
**Replies:** 3\
**Last updated:** [October 3, 2015, 8:18pm UTC](https://meta.discourse.org/t/latest-category-doesnt-work-after-upgrade-from-1-3-to-1-5/34098 "2015-10-03T20:18:15Z")

</div>

Hello and thanks for this great software! Up until today I’ve had the top menu exclude the moderator category on my front page. After upgrading to 1.5.0.beta2 this does not seem to work anymore. Any suggestions? Cheers …

---

## [Uploading Images stalls and does not translate to img src tag](https://meta.discourse.org/t/uploading-images-stalls-and-does-not-translate-to-img-src-tag/34021)

<div class="topic-metadata">

**Author:** [@Senthil](https://meta.discourse.org/u/Senthil)\
**Replies:** 7\
**Last updated:** [October 3, 2015, 1:35am UTC](https://meta.discourse.org/t/uploading-images-stalls-and-does-not-translate-to-img-src-tag/34021 "2015-10-03T01:35:07Z")

</div>

I am running 1.5.0.beta1 on Digital Ocean Instance. Set up file and image uploads to S3 - Is this howto still the accurate and up to date information? I followed it to the dot and still I am unable to set up image upl…

---

## ["Ensure sidekiq is running." when it is definitely running](https://meta.discourse.org/t/ensure-sidekiq-is-running-when-it-is-definitely-running/33936)

<div class="topic-metadata">

**Author:** [@clay](https://meta.discourse.org/u/clay)\
**Replies:** 18\
**Last updated:** [October 2, 2015, 8:32pm UTC](https://meta.discourse.org/t/ensure-sidekiq-is-running-when-it-is-definitely-running/33936 "2015-10-02T20:32:22Z")

</div>

In the past few weeks, The Admin page has shown: Visiting the …/sidekiq page shows that it is definitely running and processing jobs. I just tried rebuilding the app, but it remains in a frowny-face status. Any idea…

---

## [Exception during restore: EXCEPTION: undefined method \`\[\]' for nil:NilClass](https://meta.discourse.org/t/exception-during-restore-exception-undefined-method-for-nil-nilclass/34019)

<div class="topic-metadata">

**Author:** [@ckamps](https://meta.discourse.org/u/ckamps)\
**Replies:** 5\
**Last updated:** [October 2, 2015, 7:02pm UTC](https://meta.discourse.org/t/exception-during-restore-exception-undefined-method-for-nil-nilclass/34019 "2015-10-02T19:02:35Z")

</div>

Although I saw a topic with the same symptom, the resulting posts didn’t appear to align with our circumstances. When restoring a backup tar.gz from one Discourse instance to another, we received this error: As part…

---

## [Is it necessarry to rebuild discourse docker image for developer mail ID correction?](https://meta.discourse.org/t/is-it-necessarry-to-rebuild-discourse-docker-image-for-developer-mail-id-correction/34009)

<div class="topic-metadata">

**Author:** [@shijil](https://meta.discourse.org/u/shijil)\
**Replies:** 2\
**Last updated:** [October 1, 2015, 10:10pm UTC](https://meta.discourse.org/t/is-it-necessarry-to-rebuild-discourse-docker-image-for-developer-mail-id-correction/34009 "2015-10-01T22:10:24Z")

</div>

Part of implementing discourse I have configured app.yml file as per the instruction from github page. Discourse is working fine. However Later I realized that there was spelling mistake in mail id that I provided and I …

---

## [Adding Canonical Redirects for SEO Optimization](https://meta.discourse.org/t/adding-canonical-redirects-for-seo-optimization/25547)

<div class="topic-metadata">

**Author:** [@adrian2](https://meta.discourse.org/u/adrian2)\
**Replies:** 23\
**Last updated:** [October 1, 2015, 12:46pm UTC](https://meta.discourse.org/t/adding-canonical-redirects-for-seo-optimization/25547 "2015-10-01T12:46:33Z")

</div>

I apologize if there is an easy solution to this problem but I have searched this forum to no avail. I am trying to optimize our new Discourse forum for SEO, and it seems that multiple pages containing duplicate content …

---

## [Best way to link to an 'in-category' search?](https://meta.discourse.org/t/best-way-to-link-to-an-in-category-search/33983)

<div class="topic-metadata">

**Author:** [@bartv](https://meta.discourse.org/u/bartv)\
**Replies:** 2\
**Last updated:** [October 1, 2015, 12:30pm UTC](https://meta.discourse.org/t/best-way-to-link-to-an-in-category-search/33983 "2015-10-01T12:30:52Z")

</div>

Hi, We’d like to help our users search in our support forum by including a link or search field in a sticky message. I’ve tried using a link that contains the ‘category:’ filter, like: http://forum.sketchfab.com/search…

---

## [Wordpress integration issue](https://meta.discourse.org/t/wordpress-integration-issue/33897)

<div class="topic-metadata">

**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**Replies:** 3\
**Last updated:** [September 30, 2015, 9:30pm UTC](https://meta.discourse.org/t/wordpress-integration-issue/33897 "2015-09-30T21:30:46Z")

</div>

Hello, I’ve got the following error: Warning: First parameter must either be an object or the name of an existing class in /www/htdocs/w011e2a4/webdata/wordpress/wp-content/plugins/wp-discourse-0.6.6/lib/discourse.php…

---

## [Old domain stealing google ranking](https://meta.discourse.org/t/old-domain-stealing-google-ranking/33971)

<div class="topic-metadata">

**Author:** [@Erik\_Manger](https://meta.discourse.org/u/Erik_Manger)\
**Replies:** 1\
**Last updated:** [September 30, 2015, 8:43pm UTC](https://meta.discourse.org/t/old-domain-stealing-google-ranking/33971 "2015-09-30T20:43:13Z")

</div>

Hi, My Digital Ocean server was previously owned by a hockey team and their domain is still pointing to the DNS. Basically, Google is ranking their domain as my site and my site isn’t getting as good of ranking. How c…

---

## [Phpbb import: no users imported](https://meta.discourse.org/t/phpbb-import-no-users-imported/33873)

<div class="topic-metadata">

**Author:** [@ntadej](https://meta.discourse.org/u/ntadej)\
**Replies:** 4\
**Last updated:** [September 30, 2015, 4:02pm UTC](https://meta.discourse.org/t/phpbb-import-no-users-imported/33873 "2015-09-30T16:02:22Z")

</div>

I’m trying to import phpbb forum to discourse. I followed instructions here running development version on mac and stable branch. No users were imported (without any warnings or errors on import users step).

---

## [Are only views from registered users counted?](https://meta.discourse.org/t/are-only-views-from-registered-users-counted/33947)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 1\
**Last updated:** [September 30, 2015, 2:37pm UTC](https://meta.discourse.org/t/are-only-views-from-registered-users-counted/33947 "2015-09-30T14:37:18Z")

</div>

I tried opening a newly created topic from my mobile phone that is not connected through wifi used by the topic creator. I then waited for a few minutes and updated the topics list, but the counter did not increase. Now…

---

## [Issues with sending initial verification email on DigitalOcean](https://meta.discourse.org/t/issues-with-sending-initial-verification-email-on-digitalocean/33896)

<div class="topic-metadata">

**Author:** [@jennjenn](https://meta.discourse.org/u/jennjenn)\
**Replies:** 2\
**Last updated:** [September 30, 2015, 8:48am UTC](https://meta.discourse.org/t/issues-with-sending-initial-verification-email-on-digitalocean/33896 "2015-09-30T08:48:27Z")

</div>

This is less of an issue and more of a summary of what I just spent the last 2 hours trying to debug - hopefully it’ll save you some time! I followed the instructions to a T for installing Discourse on DO. Booted it up …

---

## [How to connect two independently written topics?](https://meta.discourse.org/t/how-to-connect-two-independently-written-topics/33874)

<div class="topic-metadata">

**Author:** [@Mohit\_Gupta](https://meta.discourse.org/u/Mohit_Gupta)\
**Replies:** 3\
**Last updated:** [September 30, 2015, 5:15am UTC](https://meta.discourse.org/t/how-to-connect-two-independently-written-topics/33874 "2015-09-30T05:15:08Z")

</div>

I want to connect two independently written topics so that the link for each topic appear in the list of reply as linked topic list for the other topic.But the link for the other topic must must not appear in the body of…

---

## [MyBB importer script failing at creating users stage](https://meta.discourse.org/t/mybb-importer-script-failing-at-creating-users-stage/33828)

<div class="topic-metadata">

**Author:** [@SentinelX101](https://meta.discourse.org/u/SentinelX101)\
**Replies:** 2\
**Last updated:** [September 29, 2015, 6:54am UTC](https://meta.discourse.org/t/mybb-importer-script-failing-at-creating-users-stage/33828 "2015-09-29T06:54:07Z")

</div>

When running the mybb.rb importer script I get the following error. loading existing groups... loading existing users... loading existing categories... loading existing posts... loading existing topics... creating user…

---

## [Upgrade failed due to process terminating](https://meta.discourse.org/t/upgrade-failed-due-to-process-terminating/33646)

<div class="topic-metadata">

**Author:** [@shadowhand](https://meta.discourse.org/u/shadowhand)\
**Replies:** 21\
**Last updated:** [September 29, 2015, 12:18am UTC](https://meta.discourse.org/t/upgrade-failed-due-to-process-terminating/33646 "2015-09-29T00:18:37Z")

</div>

Today after several months of not upgrading, I upgraded docker manager successfully and then tried to upgrade docker, which failed during bundling. I tried to rebuild the container using ./launcher rebuild app but it fai…

---

## [Google Chrome PC displays mobile view](https://meta.discourse.org/t/google-chrome-pc-displays-mobile-view/33805)

<div class="topic-metadata">

**Author:** [@evansakanno](https://meta.discourse.org/u/evansakanno)\
**Replies:** 5\
**Last updated:** [September 28, 2015, 11:59pm UTC](https://meta.discourse.org/t/google-chrome-pc-displays-mobile-view/33805 "2015-09-28T23:59:29Z")

</div>

Hello, please my pc browser - Google Chrome forces Discourse into displaying the mobile view? Like http://chat.zegist.com?mobile=1

---

## [Unable to set show\_logout\_in\_header in app.yml](https://meta.discourse.org/t/unable-to-set-show-logout-in-header-in-app-yml/33814)

<div class="topic-metadata">

**Author:** [@ckamps](https://meta.discourse.org/u/ckamps)\
**Replies:** 2\
**Last updated:** [September 28, 2015, 11:58pm UTC](https://meta.discourse.org/t/unable-to-set-show-logout-in-header-in-app-yml/33814 "2015-09-28T23:58:01Z")

</div>

I have been able to set quite a few site settings in the app.yml using the following approach: # "Basic Setup" section - exec: rails r "SiteSetting.fixed\_category\_positions='true'" - exec: rails r "SiteSetting.enable\_wh…

---

## [Welcome / About Message on a Category Page](https://meta.discourse.org/t/welcome-about-message-on-a-category-page/33447)

<div class="topic-metadata">

**Author:** [@JeffreyKeefer](https://meta.discourse.org/u/JeffreyKeefer)\
**Replies:** 8\
**Last updated:** [September 28, 2015, 3:58pm UTC](https://meta.discourse.org/t/welcome-about-message-on-a-category-page/33447 "2015-09-28T15:58:13Z")

</div>

We are starting our forum discussions in October though want people to be able to see the 5 we have scheduled. Right now we are sending people to our Category page, as that seems to be the only place where people can see…

---

## [Error when importing from Vanilla](https://meta.discourse.org/t/error-when-importing-from-vanilla/33716)

<div class="topic-metadata">

**Author:** [@huulbaek](https://meta.discourse.org/u/huulbaek)\
**Replies:** 4\
**Last updated:** [September 28, 2015, 10:06am UTC](https://meta.discourse.org/t/error-when-importing-from-vanilla/33716 "2015-09-28T10:06:05Z")

</div>

So, I am trying my very best to import a ExpressionEngine forum to Discourse. I rewrote some of the Vanilla Porter to make it work with our version of ExpressionEngine (1.6.9) and got the 1.3gb CSV file. But, when finall…

---

## [Multitenat Dockerize Discourse](https://meta.discourse.org/t/multitenat-dockerize-discourse/33768)

<div class="topic-metadata">

**Author:** [@Frans\_Thamura](https://meta.discourse.org/u/Frans_Thamura)\
**Replies:** 1\
**Last updated:** [September 26, 2015, 1:58pm UTC](https://meta.discourse.org/t/multitenat-dockerize-discourse/33768 "2015-09-26T13:58:49Z")

</div>

anyone have succcess make a multitenant for discouse, can u share your work? and put in docker hub, so I can use it.

---

## [Admin panel not working after including buggy js in head/](https://meta.discourse.org/t/admin-panel-not-working-after-including-buggy-js-in-head/33746)

<div class="topic-metadata">

**Author:** [@Michael\_Katrantzis](https://meta.discourse.org/u/Michael_Katrantzis)\
**Replies:** 8\
**Last updated:** [September 25, 2015, 2:33pm UTC](https://meta.discourse.org/t/admin-panel-not-working-after-including-buggy-js-in-head/33746 "2015-09-25T14:33:10Z")

</div>

So in an attempt to work well with iframes I tried including an iframe resizer lib using the below: \<script type="application/javascript" src="https://raw.githubusercontent.com/davidjbradshaw/iframe-resizer/master/js/if…

---

## [Downgrade to stable?](https://meta.discourse.org/t/downgrade-to-stable/33729)

<div class="topic-metadata">

**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 3\
**Last updated:** [September 25, 2015, 12:26am UTC](https://meta.discourse.org/t/downgrade-to-stable/33729 "2015-09-25T00:26:14Z")

</div>

If a site changes from tests-passed to stable, is the app’s code base downgraded, or is it more like Chromium OS and you have to wait for stable to “catch up” to where you are?

[Previous page](https://meta.discourse.org/c/support/6.md?page=884)

[Next page](https://meta.discourse.org/c/support/6.md?page=886)
