# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=886

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 887

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## [New icon and bullet](https://meta.discourse.org/t/new-icon-and-bullet/33647)

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**Author:** [@vulkanino](https://meta.discourse.org/u/vulkanino)\
**Replies:** 2\
**Last updated:** [September 24, 2015, 8:16am UTC](https://meta.discourse.org/t/new-icon-and-bullet/33647 "2015-09-24T08:16:31Z")

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In my instance I can’t see the new icon anymore and I don’t receive the little number next my avatar that signals new messages or answers to my posts. Is this a configuration somewhere? I’m confused, I’m sure it was the…

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## [1.5.0.beta1 breaks category exclusion from homepage](https://meta.discourse.org/t/1-5-0-beta1-breaks-category-exclusion-from-homepage/33673)

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**Author:** [@channing](https://meta.discourse.org/u/channing)\
**Replies:** 2\
**Last updated:** [September 24, 2015, 12:54am UTC](https://meta.discourse.org/t/1-5-0-beta1-breaks-category-exclusion-from-homepage/33673 "2015-09-24T00:54:19Z")

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After updating from 1.4.0.beta9 to 1.5.0.beta1, top menu filters no longer work. I’ve been using the syntax latest,-questions to exclude the questions category from forum homepage but now it stops working. Thanks in adv…

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## [Access membership of non visible groups via API](https://meta.discourse.org/t/access-membership-of-non-visible-groups-via-api/33606)

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**Author:** [@OnceWas](https://meta.discourse.org/u/OnceWas)\
**Replies:** 2\
**Last updated:** [September 22, 2015, 8:26pm UTC](https://meta.discourse.org/t/access-membership-of-non-visible-groups-via-api/33606 "2015-09-22T20:26:37Z")

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I am trying to use the API to determine if a user is a member of a group that has “Group is visible to all users” unchecked. Even when I use an admin API username and key when pulling in a user profile (via /users/userna…

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## [Docker problem after machine restart](https://meta.discourse.org/t/docker-problem-after-machine-restart/33604)

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**Author:** [@clay](https://meta.discourse.org/u/clay)\
**Replies:** 2\
**Last updated:** [September 22, 2015, 7:05pm UTC](https://meta.discourse.org/t/docker-problem-after-machine-restart/33604 "2015-09-22T19:05:57Z")

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I had to reboot the machine I have Discourse running on to replace a bad graphics card. However, Discourse won’t restart. When I try ./launcher restart app from within /var/discourse, I see: clay@machine:/var/discourse$…

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## [25GB of "cannot allocate memory" logs](https://meta.discourse.org/t/25gb-of-cannot-allocate-memory-logs/33533)

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**Author:** [@michaelgiesler](https://meta.discourse.org/u/michaelgiesler)\
**Replies:** 5\
**Last updated:** [September 22, 2015, 6:53pm UTC](https://meta.discourse.org/t/25gb-of-cannot-allocate-memory-logs/33533 "2015-09-22T18:53:17Z")

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I installed Discourse a few days ago following the installation guide on DigitalOcean with 1GB RAM with a Swap file. Now I get lots of log messages like \> E, \[2015-09-21T07:56:41.518010 #21097\] ERROR -- : master loop e…

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## [Installing Discourse on a Linux Web Server @ one.com](https://meta.discourse.org/t/installing-discourse-on-a-linux-web-server-one-com/33598)

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**Author:** [@iamkrishnam](https://meta.discourse.org/u/iamkrishnam)\
**Replies:** 2\
**Last updated:** [September 22, 2015, 6:09pm UTC](https://meta.discourse.org/t/installing-discourse-on-a-linux-web-server-one-com/33598 "2015-09-22T18:09:05Z")

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Hi all, I would like to install Discourse on a Linux Web Server which is hosted at one.com. Please help me with the instructions. Thanks, K

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## [Where is the second answer?](https://meta.discourse.org/t/where-is-the-second-answer/33549)

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**Author:** [@Roxelle](https://meta.discourse.org/u/Roxelle)\
**Replies:** 9\
**Last updated:** [September 22, 2015, 4:19pm UTC](https://meta.discourse.org/t/where-is-the-second-answer/33549 "2015-09-22T16:19:49Z")

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As you can see from the image: Sto caricando image.jpeg… it shows that are two answers but at the end only one is shown. It’s a topic with a single answer (mine) and closed. That counts as a second answer? Or it’s a bu…

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## [What is the recommended practice for WordPress and Discourse on the same server?](https://meta.discourse.org/t/what-is-the-recommended-practice-for-wordpress-and-discourse-on-the-same-server/24688)

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**Author:** [@erlend\_sh](https://meta.discourse.org/u/erlend_sh)\
**Replies:** 4\
**Last updated:** [September 22, 2015, 12:04pm UTC](https://meta.discourse.org/t/what-is-the-recommended-practice-for-wordpress-and-discourse-on-the-same-server/24688 "2015-09-22T12:04:41Z")

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I know a lot of Discourse users are using WordPress as their blog/CMS, so I’m hoping for some knowledge & experience exchange. I’m trying to ascertain if there is some kind of recommended practice for running WordPress …

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## [Wordpress and discourse on the same server](https://meta.discourse.org/t/wordpress-and-discourse-on-the-same-server/33555)

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**Author:** [@kfk](https://meta.discourse.org/u/kfk)\
**Replies:** 1\
**Last updated:** [September 22, 2015, 7:03am UTC](https://meta.discourse.org/t/wordpress-and-discourse-on-the-same-server/33555 "2015-09-22T07:03:28Z")

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Any guide on installing wordpress and discourse on the same server? I know you probably need a reverse proxy, but I don’t have experience with this, plus I am wondering how the suggested set up is.

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## [Problem with forum view](https://meta.discourse.org/t/problem-with-forum-view/33476)

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**Author:** [@Roxelle](https://meta.discourse.org/u/Roxelle)\
**Replies:** 8\
**Last updated:** [September 21, 2015, 7:05pm UTC](https://meta.discourse.org/t/problem-with-forum-view/33476 "2015-09-21T19:05:20Z")

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I have a problem… When a new user subscribe to the forum, he cannot view any category even if he click on the tab… This forum is actually empty, but i think that everyone should be able to view the categories…

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## [Can't delete the "about this category" topics](https://meta.discourse.org/t/cant-delete-the-about-this-category-topics/33463)

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**Author:** [@Roxelle](https://meta.discourse.org/u/Roxelle)\
**Replies:** 10\
**Last updated:** [September 20, 2015, 9:26pm UTC](https://meta.discourse.org/t/cant-delete-the-about-this-category-topics/33463 "2015-09-20T21:26:10Z")

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When I select a topic to delete it, this argument is not cleared immediately. Why?

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## [Uploading animated gif to user card - No Animation](https://meta.discourse.org/t/uploading-animated-gif-to-user-card-no-animation/33366)

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**Author:** [@Basanoviat](https://meta.discourse.org/u/Basanoviat)\
**Replies:** 22\
**Last updated:** [September 20, 2015, 8:09pm UTC](https://meta.discourse.org/t/uploading-animated-gif-to-user-card-no-animation/33366 "2015-09-20T20:09:51Z")

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I am on the most recent update v1.4.0.beta11 +172. I have seen a few forums including Meta that allows animated Gifs in the user card. I attempted to upload several different GIFs as a user card background, but they al…

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## [Migrating a production website: Doing it right the first time](https://meta.discourse.org/t/migrating-a-production-website-doing-it-right-the-first-time/33484)

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**Author:** [@payetteforward](https://meta.discourse.org/u/payetteforward)\
**Replies:** 12\
**Last updated:** [September 20, 2015, 7:44pm UTC](https://meta.discourse.org/t/migrating-a-production-website-doing-it-right-the-first-time/33484 "2015-09-20T19:44:04Z")

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Hey Discourse meta users, I’m the founder of http://www.payetteforward.com, an iPhone help-related website that currently gets 750,000 uniques / month and we’re growing. Our forum is built on bbPress. Discourse is mile…

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## [Some questions regarding to pop polling, wildcards and MX](https://meta.discourse.org/t/some-questions-regarding-to-pop-polling-wildcards-and-mx/33468)

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**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**Replies:** 4\
**Last updated:** [September 19, 2015, 9:50pm UTC](https://meta.discourse.org/t/some-questions-regarding-to-pop-polling-wildcards-and-mx/33468 "2015-09-19T21:50:11Z")

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Hi guys, I’d like to support pop polling for my communities. The problem is, that we don’t actually run and maintain our own MX. We’re using the MX infrastructure of our webhosters and Google Apps (free subscription). …

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## [Change logo image on forum](https://meta.discourse.org/t/change-logo-image-on-forum/33462)

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**Author:** [@Roxelle](https://meta.discourse.org/u/Roxelle)\
**Replies:** 2\
**Last updated:** [September 19, 2015, 1:29pm UTC](https://meta.discourse.org/t/change-logo-image-on-forum/33462 "2015-09-19T13:29:57Z")

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Hello to all. I would like to change the image of my forum. And 'possible to do this? How can I access the folders of my forum?

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## [Customize the "reply to" address in new private message notification emails](https://meta.discourse.org/t/customize-the-reply-to-address-in-new-private-message-notification-emails/33454)

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**Author:** [@anon36895752](https://meta.discourse.org/u/anon36895752)\
**Replies:** 2\
**Last updated:** [September 19, 2015, 12:46am UTC](https://meta.discourse.org/t/customize-the-reply-to-address-in-new-private-message-notification-emails/33454 "2015-09-19T00:46:53Z")

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Hey, I’ve got a crazy old userbase. Most of my users are 45 - 65+ years old. A lot of them aren’t super technically inclined. And one thing i keep seeing them do is click “Reply” in their email client to reply to a p…

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## [Avatar source has changed to Discourse servers on rebuild/update](https://meta.discourse.org/t/avatar-source-has-changed-to-discourse-servers-on-rebuild-update/33416)

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**Author:** [@OnceWas](https://meta.discourse.org/u/OnceWas)\
**Replies:** 7\
**Last updated:** [September 18, 2015, 3:25am UTC](https://meta.discourse.org/t/avatar-source-has-changed-to-discourse-servers-on-rebuild-update/33416 "2015-09-18T03:25:53Z")

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I just rebuilt my development Discourse instance from 1.4b10 to v1.4.0.beta12, and the Discourse-generated letter avatars are now getting pulled from https://avatars.discourse.org. For example, the URL for my letter avat…

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## [Docker update hangs when checking for new discourse version](https://meta.discourse.org/t/docker-update-hangs-when-checking-for-new-discourse-version/33403)

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**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 3\
**Last updated:** [September 17, 2015, 9:12pm UTC](https://meta.discourse.org/t/docker-update-hangs-when-checking-for-new-discourse-version/33403 "2015-09-17T21:12:42Z")

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When I load https://discourse.example.org/admin/upgrade, the upgrade check works for all plugins but hangs indefinitely on the discourse repository itself. Any ideas?

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## [Cannot rebuild following site failure: "postgres already running"](https://meta.discourse.org/t/cannot-rebuild-following-site-failure-postgres-already-running/24102)

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**Author:** [@DaveShaw](https://meta.discourse.org/u/DaveShaw)\
**Replies:** 14\
**Last updated:** [September 17, 2015, 12:26pm UTC](https://meta.discourse.org/t/cannot-rebuild-following-site-failure-postgres-already-running/24102 "2015-09-17T12:26:41Z")

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My discourse crashed, so I tried rebuilding and I am getting the following error message. I was on 1.2.0beta4 before it went down. I’ve rebooted the VM twice and I am getting the same problem: Any ideas? The full outp…

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## [There are currently 6 / 5 topics](https://meta.discourse.org/t/there-are-currently-6-5-topics/33198)

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**Author:** [@tenzan](https://meta.discourse.org/u/tenzan)\
**Replies:** 8\
**Last updated:** [September 17, 2015, 7:28am UTC](https://meta.discourse.org/t/there-are-currently-6-5-topics/33198 "2015-09-17T07:28:21Z")

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Installed version: v1.4.0.beta10 +300 Today noticed …6/5 topics. What’s this? :smile:

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## [Postgres Errors on Rebuild](https://meta.discourse.org/t/postgres-errors-on-rebuild/33370)

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**Author:** [@thomaspurchas](https://meta.discourse.org/u/thomaspurchas)\
**Replies:** 2\
**Last updated:** [September 16, 2015, 8:47pm UTC](https://meta.discourse.org/t/postgres-errors-on-rebuild/33370 "2015-09-16T20:47:37Z")

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When attempting to rebuild a discourse instance it always fails with a FAILED TO BOOTSTRAP error that seems to be linked to Postgres. Looking at the logs, and playing Postgres in the containers it seems that Postgres is …

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## [500 error in AWS s3 code](https://meta.discourse.org/t/500-error-in-aws-s3-code/33333)

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**Author:** [@mc0e](https://meta.discourse.org/u/mc0e)\
**Replies:** 6\
**Last updated:** [September 16, 2015, 1:24pm UTC](https://meta.discourse.org/t/500-error-in-aws-s3-code/33333 "2015-09-16T13:24:48Z")

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I’ve just been setting up s3 backups for a discourse installation, and have run into problems. the site is now giving me 500 errors for all pages. I’d entered at least most of the s3 setup, but the backups weren’t gett…

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## [Why can't I edit system badge type colour Gold,Silver,Bronze?](https://meta.discourse.org/t/why-cant-i-edit-system-badge-type-colour-gold-silver-bronze/33342)

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**Author:** [@twbartlett](https://meta.discourse.org/u/twbartlett)\
**Replies:** 1\
**Last updated:** [September 16, 2015, 9:28am UTC](https://meta.discourse.org/t/why-cant-i-edit-system-badge-type-colour-gold-silver-bronze/33342 "2015-09-16T09:28:51Z")

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Is there a reason (presume their is) that the system badges are set to readonly on the “badge type” field which controls the colour of the badge? I can see in this post @sam says DB is the only way to edit the system ba…

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## [Default avatars not rendering on homepage](https://meta.discourse.org/t/default-avatars-not-rendering-on-homepage/33331)

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**Author:** [@HAWK](https://meta.discourse.org/u/HAWK)\
**Replies:** 3\
**Last updated:** [September 16, 2015, 2:08am UTC](https://meta.discourse.org/t/default-avatars-not-rendering-on-homepage/33331 "2015-09-16T02:08:19Z")

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We pull avatars from Discourse onto our homepage https://www.feverbee.com/ Until yesterday it was working fine. Today the default letter avatars are no longer rendering. As far as I’m aware, no one has touched our home…

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## [Setting category to 'watching' and revisiting still shows 'regular'](https://meta.discourse.org/t/setting-category-to-watching-and-revisiting-still-shows-regular/33241)

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**Author:** [@karussell](https://meta.discourse.org/u/karussell)\
**Replies:** 5\
**Last updated:** [September 15, 2015, 12:58pm UTC](https://meta.discourse.org/t/setting-category-to-watching-and-revisiting-still-shows-regular/33241 "2015-09-15T12:58:45Z")

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When I set a category to ‘watching’ and do a refresh then the ‘watching’ stays visible. But when I go e.g. to the root and revisit the same category then I see my previous status ‘Regular’, which is confusing or even a b…

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## [Specifying version for rebuild?](https://meta.discourse.org/t/specifying-version-for-rebuild/33232)

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**Author:** [@will\_io](https://meta.discourse.org/u/will_io)\
**Replies:** 3\
**Last updated:** [September 14, 2015, 11:33pm UTC](https://meta.discourse.org/t/specifying-version-for-rebuild/33232 "2015-09-14T23:33:08Z")

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How do I specify a particular version of discourse when rebuilding?

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## [Restore deleted CSS (custom)](https://meta.discourse.org/t/restore-deleted-css-custom/33214)

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**Author:** [@ninjabin](https://meta.discourse.org/u/ninjabin)\
**Replies:** 2\
**Last updated:** [September 14, 2015, 2:20pm UTC](https://meta.discourse.org/t/restore-deleted-css-custom/33214 "2015-09-14T14:20:09Z")

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Hi, I’ve accidentally deleted the wrong CSS and as a result lost all the customisations that I had made. I tried to restore from backup, but the button is greyed out. Is there a way to get the CSS back? Many thanks fo…

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## [How to Setup Discourse](https://meta.discourse.org/t/how-to-setup-discourse/33206)

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**Author:** [@jbportal](https://meta.discourse.org/u/jbportal)\
**Replies:** 3\
**Last updated:** [September 14, 2015, 10:45am UTC](https://meta.discourse.org/t/how-to-setup-discourse/33206 "2015-09-14T10:45:30Z")

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Hi, I have install pt-wp-discourse-sso plugin and under setting WP Discourse SSO appear, but I dont understand from where I can get my secret key and Discourse URL. can anyone tell me how to get these things and setup …

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## [Why do new users need to click an extra button to Activate their account?](https://meta.discourse.org/t/why-do-new-users-need-to-click-an-extra-button-to-activate-their-account/33175)

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**Author:** [@mcwumbly](https://meta.discourse.org/u/mcwumbly)\
**Replies:** 2\
**Last updated:** [September 13, 2015, 1:42am UTC](https://meta.discourse.org/t/why-do-new-users-need-to-click-an-extra-button-to-activate-their-account/33175 "2015-09-13T01:42:55Z")

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Testing out discourse with a new community and got this feedback from one member. Is there any way to eliminate the need for having to activating your account via email in order to use the site? i.e. create your and ac…

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## [Registration email work but deliverability test emails don't](https://meta.discourse.org/t/registration-email-work-but-deliverability-test-emails-dont/33156)

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**Author:** [@clement1](https://meta.discourse.org/u/clement1)\
**Replies:** 5\
**Last updated:** [September 12, 2015, 8:24am UTC](https://meta.discourse.org/t/registration-email-work-but-deliverability-test-emails-dont/33156 "2015-09-12T08:24:53Z")

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Hi there. I just got my $99 discourse install set up. It looks great and dns is all working. When I register a user, the activation email gets sent correctly. However, test emails don’t seem to arrive! Should I be wo…

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