# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=887

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 888

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## [Isn't it weird that you can't build docker image without Redis and Postgres connection?](https://meta.discourse.org/t/isnt-it-weird-that-you-cant-build-docker-image-without-redis-and-postgres-connection/33129)

<div class="topic-metadata">

**Author:** [@pachkovsky](https://meta.discourse.org/u/pachkovsky)\
**Replies:** 1\
**Last updated:** [September 11, 2015, 10:10pm UTC](https://meta.discourse.org/t/isnt-it-weird-that-you-cant-build-docker-image-without-redis-and-postgres-connection/33129 "2015-09-11T22:10:43Z")

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I’ve been building my own Docker image and encountered the problem that I have to have connection to Redis and Postgres to compile assets otherwise compilation fails. This happens because of Emoji cache stored in Redis …

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## [Oneboxing Discourse links](https://meta.discourse.org/t/oneboxing-discourse-links/33136)

<div class="topic-metadata">

**Author:** [@Stephen](https://meta.discourse.org/u/Stephen)\
**Replies:** 3\
**Last updated:** [September 11, 2015, 9:41pm UTC](https://meta.discourse.org/t/oneboxing-discourse-links/33136 "2015-09-11T21:41:28Z")

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We’ve recently lost the ability to onebox links to other threads and posts within our installation. I can see this working on meta, so am assuming this isn’t a regression. Are there any gotchas/known issues that can lea…

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## [How to format the contact\_url on /about](https://meta.discourse.org/t/how-to-format-the-contact-url-on-about/33108)

<div class="topic-metadata">

**Author:** [@johnmuhl](https://meta.discourse.org/u/johnmuhl)\
**Replies:** 3\
**Last updated:** [September 11, 2015, 2:09am UTC](https://meta.discourse.org/t/how-to-format-the-contact-url-on-about/33108 "2015-09-11T02:09:29Z")

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Here on meta the about page has (note how the email address is plain text): Contact Us In the event of a critical issue or urgent matter affecting this site, please contact us at team@discourse.org. I’d like to hav…

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## [Latest discourse-akismet breaks Discourse stable (1.3.x)](https://meta.discourse.org/t/latest-discourse-akismet-breaks-discourse-stable-1-3-x/33100)

<div class="topic-metadata">

**Author:** [@pjv](https://meta.discourse.org/u/pjv)\
**Replies:** 10\
**Last updated:** [September 10, 2015, 5:17pm UTC](https://meta.discourse.org/t/latest-discourse-akismet-breaks-discourse-stable-1-3-x/33100 "2015-09-10T17:17:47Z")

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Help; I just upgraded my forum from 1.3.4 to 1.3.5 and it seems to have killed it. I’m using the docker install. I tried going to /var/discourse and doing git pull and ./launcher rebuild app and it’s the same. I can se…

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## [VULTR-Chicago is the best VPS location / SoftLayer is the best CDN?](https://meta.discourse.org/t/vultr-chicago-is-the-best-vps-location-softlayer-is-the-best-cdn/33072)

<div class="topic-metadata">

**Author:** [@bdl](https://meta.discourse.org/u/bdl)\
**Replies:** 2\
**Last updated:** [September 9, 2015, 10:03pm UTC](https://meta.discourse.org/t/vultr-chicago-is-the-best-vps-location-softlayer-is-the-best-cdn/33072 "2015-09-09T22:03:04Z")

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I’ve used three VPS providers primarily and they are, by far, the three largest in the U.S.: Amazon EC2, Digitalocean, and VULTR. They are all on what I consider top networks with dozens of backbone peers and the best th…

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## [Using Discourse as you do for the Blog](https://meta.discourse.org/t/using-discourse-as-you-do-for-the-blog/33054)

<div class="topic-metadata">

**Author:** [@tojulius](https://meta.discourse.org/u/tojulius)\
**Replies:** 3\
**Last updated:** [September 9, 2015, 2:47pm UTC](https://meta.discourse.org/t/using-discourse-as-you-do-for-the-blog/33054 "2015-09-09T14:47:51Z")

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Hi guys, I tried to find the best category to post this, I could not find one for pre-purchase/install questions. I hope I am not mis-posting (please point me in the right direction if so). I would like to use Discours…

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## [Can't view users as admin](https://meta.discourse.org/t/cant-view-users-as-admin/33032)

<div class="topic-metadata">

**Author:** [@mKoeppelmann](https://meta.discourse.org/u/mKoeppelmann)\
**Replies:** 4\
**Last updated:** [September 8, 2015, 10:04pm UTC](https://meta.discourse.org/t/cant-view-users-as-admin/33032 "2015-09-08T22:04:34Z")

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If I click on a user from: Gnosis Kripto Cuzdan - Kripto cüzdanları I always get an: " Error while trying to load Something went wrong." Even when I click on my own user or the system user. I used the digital ocean…

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## [How do I activate plugins? \[Vagrant local dev installation\]](https://meta.discourse.org/t/how-do-i-activate-plugins-vagrant-local-dev-installation/33018)

<div class="topic-metadata">

**Author:** [@devlesedi](https://meta.discourse.org/u/devlesedi)\
**Replies:** 7\
**Last updated:** [September 8, 2015, 5:29pm UTC](https://meta.discourse.org/t/how-do-i-activate-plugins-vagrant-local-dev-installation/33018 "2015-09-08T17:29:06Z")

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LazyTY and Poll come already installed. After I vagrant ssh’d and cloned a plugin into /vagrant/plugins, I can’t seem to get the plugin to activate.

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## [Beta phase of French cloud provider: free discourse (2GB, 4@1.3GHz)](https://meta.discourse.org/t/beta-phase-of-french-cloud-provider-free-discourse-2gb-4-1-3ghz/23188)

<div class="topic-metadata">

**Author:** [@rriemann](https://meta.discourse.org/u/rriemann)\
**Replies:** 11\
**Last updated:** [September 7, 2015, 6:26pm UTC](https://meta.discourse.org/t/beta-phase-of-french-cloud-provider-free-discourse-2gb-4-1-3ghz/23188 "2015-09-07T18:26:45Z")

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I asked on Twitter online\_net to participate in their beta phase and got a discourse instance running (very performant) without paying so far (or even giving them credit card details). Thanks to http://online.net Stat…

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## [Discouse passes localhost uri as oauth redirect\_uri](https://meta.discourse.org/t/discouse-passes-localhost-uri-as-oauth-redirect-uri/32905)

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**Author:** [@marijn](https://meta.discourse.org/u/marijn)\
**Replies:** 3\
**Last updated:** [September 5, 2015, 3:20pm UTC](https://meta.discourse.org/t/discouse-passes-localhost-uri-as-oauth-redirect-uri/32905 "2015-09-05T15:20:37Z")

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I’ve set up what should be a vanilla Docker-based Discourse install (except that I’ve imported an existing database from another, non-Docker install). Things mostly work, but OAuth via github (as well as twitter) fails w…

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## [Verification Email will not send due to errors caused by Docker filesystem](https://meta.discourse.org/t/verification-email-will-not-send-due-to-errors-caused-by-docker-filesystem/32887)

<div class="topic-metadata">

**Author:** [@jd2066](https://meta.discourse.org/u/jd2066)\
**Replies:** 23\
**Last updated:** [September 4, 2015, 6:21pm UTC](https://meta.discourse.org/t/verification-email-will-not-send-due-to-errors-caused-by-docker-filesystem/32887 "2015-09-04T18:21:31Z")

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I have a Linode with Gentoo Linux that I decided to install Discourse on. I installed Docker and then using the 30-min install options installed discourse. This part worked as I can go to the site and register my admin…

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## [Previewed Badges not Awarding](https://meta.discourse.org/t/previewed-badges-not-awarding/32896)

<div class="topic-metadata">

**Author:** [@Umbrella](https://meta.discourse.org/u/Umbrella)\
**Replies:** 4\
**Last updated:** [September 4, 2015, 5:49pm UTC](https://meta.discourse.org/t/previewed-badges-not-awarding/32896 "2015-09-04T17:49:11Z")

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The badge system has been a big hit on our forums, but I’ve encountered a small issue. I’ll admit, I’m not the most savvy and my permissions for the forums end forum-side as an administrator. There are a couple of badg…

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## [Watching a category by default and get mail notifications](https://meta.discourse.org/t/watching-a-category-by-default-and-get-mail-notifications/32821)

<div class="topic-metadata">

**Author:** [@terraboss](https://meta.discourse.org/u/terraboss)\
**Replies:** 5\
**Last updated:** [September 4, 2015, 12:27pm UTC](https://meta.discourse.org/t/watching-a-category-by-default-and-get-mail-notifications/32821 "2015-09-04T12:27:25Z")

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I’m actually not sure, if the current behaviour shows a bug: All users of our community are watching by default a specific category for opening hours. We’re announcing them very shortly, so it’s important they receive t…

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## [Blog on subfolder in discourse](https://meta.discourse.org/t/blog-on-subfolder-in-discourse/32883)

<div class="topic-metadata">

**Author:** [@michael\_solomon](https://meta.discourse.org/u/michael_solomon)\
**Replies:** 12\
**Last updated:** [September 3, 2015, 9:59pm UTC](https://meta.discourse.org/t/blog-on-subfolder-in-discourse/32883 "2015-09-03T21:59:59Z")

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Hi, I have discourse at example.com and want to host a blog at example.com/blog. How can I do that? Thanks, Michael p.s: what you suggest from SEO point of view? subdomain or subfolder?

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## [When do Edits in an old message trigger an update to users / Message Order](https://meta.discourse.org/t/when-do-edits-in-an-old-message-trigger-an-update-to-users-message-order/32837)

<div class="topic-metadata">

**Author:** [@BCHK](https://meta.discourse.org/u/BCHK)\
**Replies:** 5\
**Last updated:** [September 3, 2015, 9:06pm UTC](https://meta.discourse.org/t/when-do-edits-in-an-old-message-trigger-an-update-to-users-message-order/32837 "2015-09-03T21:06:54Z")

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Sometimes when I edit older messages the message jumps to the top of the message list, other times this doesn’t happen (I believe). Also - I was wondering if these edits ever result in an email to the users who have par…

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## [Page load problem due to babble plugin](https://meta.discourse.org/t/page-load-problem-due-to-babble-plugin/32859)

<div class="topic-metadata">

**Author:** [@kaliha](https://meta.discourse.org/u/kaliha)\
**Replies:** 9\
**Last updated:** [September 3, 2015, 10:33am UTC](https://meta.discourse.org/t/page-load-problem-due-to-babble-plugin/32859 "2015-09-03T10:33:28Z")

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Hello. After update and reload server with docker i see this header on any page and JS not work fine. Trey to restore from backup, but it’s nave not effect. Maybe there is any cache or else? …

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## [Youtube embed doesn't work](https://meta.discourse.org/t/youtube-embed-doesnt-work/32785)

<div class="topic-metadata">

**Author:** [@Karneasy](https://meta.discourse.org/u/Karneasy)\
**Replies:** 2\
**Last updated:** [September 1, 2015, 3:31pm UTC](https://meta.discourse.org/t/youtube-embed-doesnt-work/32785 "2015-09-01T15:31:20Z")

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Hi All, Youtube embedding has stopped working for me, when you paste the youtube link, it shows in the preview, then when you click post it instantly disappears. What do I need to do to help analyse the issue? I can get…

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## [Contest participant get a Badge](https://meta.discourse.org/t/contest-participant-get-a-badge/32769)

<div class="topic-metadata">

**Author:** [@Imperator](https://meta.discourse.org/u/Imperator)\
**Replies:** 7\
**Last updated:** [September 1, 2015, 1:37pm UTC](https://meta.discourse.org/t/contest-participant-get-a-badge/32769 "2015-09-01T13:37:01Z")

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Hi, I make a Contest and will that the participant gain a Badge for participation. The participant must create a post on a certain topic in a certain categorie. Also i search here for the something and i found this… …

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## [Embeddable host setting missing?](https://meta.discourse.org/t/embeddable-host-setting-missing/32720)

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**Author:** [@PhilAU](https://meta.discourse.org/u/PhilAU)\
**Replies:** 2\
**Last updated:** [August 31, 2015, 12:42am UTC](https://meta.discourse.org/t/embeddable-host-setting-missing/32720 "2015-08-31T00:42:35Z")

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Hi guys, I’ve just setup a fresh installation of Discourse (through Docker). Everything is working fine, however seem to miss the configuration setting ‘Embeddable host’ and a few other embed options in the admin interf…

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## [Admin users unable to edit posts or cast votes](https://meta.discourse.org/t/admin-users-unable-to-edit-posts-or-cast-votes/32592)

<div class="topic-metadata">

**Author:** [@f0rkz](https://meta.discourse.org/u/f0rkz)\
**Replies:** 6\
**Last updated:** [August 28, 2015, 6:13pm UTC](https://meta.discourse.org/t/admin-users-unable-to-edit-posts-or-cast-votes/32592 "2015-08-28T18:13:24Z")

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Recently we have been having issues with admin level users editing posts and casing votes in polls. Error logs show nothing and the errors are nondescript. Anyone else having reports from admin level or moderator users t…

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## [What happens if I close browser while upgrading Discourse?](https://meta.discourse.org/t/what-happens-if-i-close-browser-while-upgrading-discourse/32625)

<div class="topic-metadata">

**Author:** [@trandatnh](https://meta.discourse.org/u/trandatnh)\
**Replies:** 2\
**Last updated:** [August 28, 2015, 4:15am UTC](https://meta.discourse.org/t/what-happens-if-i-close-browser-while-upgrading-discourse/32625 "2015-08-28T04:15:22Z")

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Will close browser or disconnect from Internet cause any problem?

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## [Urgent: help troubleshoot missing notifications for watched categories](https://meta.discourse.org/t/urgent-help-troubleshoot-missing-notifications-for-watched-categories/32339)

<div class="topic-metadata">

**Author:** [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)\
**Replies:** 20\
**Last updated:** [August 27, 2015, 3:17am UTC](https://meta.discourse.org/t/urgent-help-troubleshoot-missing-notifications-for-watched-categories/32339 "2015-08-27T03:17:25Z")

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I’m campaigning hard in my community to build trust in the email delivery system, and today came across an odd situation where it appears that a new post did not trigger emails to all users watching the category. I’d be …

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## [Pin Topic Buttons Inactive?](https://meta.discourse.org/t/pin-topic-buttons-inactive/32504)

<div class="topic-metadata">

**Author:** [@aaronmakaruk](https://meta.discourse.org/u/aaronmakaruk)\
**Replies:** 5\
**Last updated:** [August 26, 2015, 8:23pm UTC](https://meta.discourse.org/t/pin-topic-buttons-inactive/32504 "2015-08-26T20:23:54Z")

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When trying to pin a topic, the buttons aren’t active - see below:

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## ["Entering" means?](https://meta.discourse.org/t/entering-means/32547)

<div class="topic-metadata">

**Author:** [@SidV](https://meta.discourse.org/u/SidV)\
**Replies:** 1\
**Last updated:** [August 26, 2015, 4:16pm UTC](https://meta.discourse.org/t/entering-means/32547 "2015-08-26T16:16:35Z")

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About What do user trust levels do?: Hello, I need to undestand what does “entering” mean in Trust Levels. I thought that TL1 promotion was when the user POST at least 5 topic. :frowning: In TL1, I’ve got some users…

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## [Khmer Unicode: عنوان غير صالح؛ هل يمكنك أن تكون أكثر وصفًا؟](https://meta.discourse.org/t/khmer-unicode-title-invalid-try-to-be-more-descriptive/26936)

<div class="topic-metadata">

**Author:** [@evannak](https://meta.discourse.org/u/evannak)\
**Replies:** 20\
**Last updated:** [August 26, 2015, 9:34am UTC](https://meta.discourse.org/t/khmer-unicode-title-invalid-try-to-be-more-descriptive/26936 "2015-08-26T09:34:49Z")

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I'm trying to post a topic with this title "សាលា ដំបង រាជធានី ចាប់ផ្តើម សវនាការ ជុំ នះ ជម្រះ សកម្ម ជន និង តំណាង រាស្ត្រ គណបក្ស ប្រឆាំង ពីបទ កុបកម្ម" in Khmer Khmer Unicode, but ...

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## [Not displayed Trigger Options in Admin Panel for badges?](https://meta.discourse.org/t/not-displayed-trigger-options-in-admin-panel-for-badges/32501)

<div class="topic-metadata">

**Author:** [@Mohit\_Gupta](https://meta.discourse.org/u/Mohit_Gupta)\
**Replies:** 2\
**Last updated:** [August 25, 2015, 8:30pm UTC](https://meta.discourse.org/t/not-displayed-trigger-options-in-admin-panel-for-badges/32501 "2015-08-25T20:30:54Z")

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I am not getting Badge trigger option on my Admin Panel for badges after sql query box. Has it been removed in the Recent Updates?

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## [Bulk tagging - where's the submit button?](https://meta.discourse.org/t/bulk-tagging-wheres-the-submit-button/32509)

<div class="topic-metadata">

**Author:** [@lisajill](https://meta.discourse.org/u/lisajill)\
**Replies:** 7\
**Last updated:** [August 25, 2015, 5:44pm UTC](https://meta.discourse.org/t/bulk-tagging-wheres-the-submit-button/32509 "2015-08-25T17:44:16Z")

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I am attempting to tag in bulk and there is no submit button… this used to work somehow. Help?

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## [As an Admin, how does one move a comment to a new post?](https://meta.discourse.org/t/as-an-admin-how-does-one-move-a-comment-to-a-new-post/32486)

<div class="topic-metadata">

**Author:** [@Ricardo\_Viteri](https://meta.discourse.org/u/Ricardo_Viteri)\
**Replies:** 1\
**Last updated:** [August 25, 2015, 1:32am UTC](https://meta.discourse.org/t/as-an-admin-how-does-one-move-a-comment-to-a-new-post/32486 "2015-08-25T01:32:41Z")

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As an Admin, how does one move a comment to a new post?

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## [Possible to disable alternate font color for read topics?](https://meta.discourse.org/t/possible-to-disable-alternate-font-color-for-read-topics/32438)

<div class="topic-metadata">

**Author:** [@jakedwhitaker](https://meta.discourse.org/u/jakedwhitaker)\
**Replies:** 1\
**Last updated:** [August 23, 2015, 9:31pm UTC](https://meta.discourse.org/t/possible-to-disable-alternate-font-color-for-read-topics/32438 "2015-08-23T21:31:40Z")

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http://puu.sh/jLX34/992d0ffb9c.png I really just don’t like how this looks, especially on a dark skin. Looked around through the ACP but couldn’t find a relevant setting. The “unread” filter at the top of the index seem…

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## [Serveral issues after upgrade from beta7 to beta9](https://meta.discourse.org/t/serveral-issues-after-upgrade-from-beta7-to-beta9/32365)

<div class="topic-metadata">

**Author:** [@h1onE](https://meta.discourse.org/u/h1onE)\
**Replies:** 9\
**Last updated:** [August 23, 2015, 11:19am UTC](https://meta.discourse.org/t/serveral-issues-after-upgrade-from-beta7-to-beta9/32365 "2015-08-23T11:19:43Z")

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whenever i post a reply, the replybox doesnt disappear only the left side gets empty. It doesnt disappear until i reload the page. i no longer can use the edit function on topic titles or posts - nothing happens …

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