# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=889

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 890

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## [Installing Discourse on Win 8.1 development machine that has enabled hyperv so can't use Virtualbox](https://meta.discourse.org/t/installing-discourse-on-win-8-1-development-machine-that-has-enabled-hyperv-so-cant-use-virtualbox/31635)

<div class="topic-metadata">

**Author:** [@Will\_Grosett](https://meta.discourse.org/u/Will_Grosett)\
**Replies:** 3\
**Last updated:** [August 2, 2015, 5:27pm UTC](https://meta.discourse.org/t/installing-discourse-on-win-8-1-development-machine-that-has-enabled-hyperv-so-cant-use-virtualbox/31635 "2015-08-02T17:27:58Z")

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Newbie to Discourse, very new to Docker as well so hopefully this isn’t a stupid question. I’ve enabled hyperv - I’m running a Windows 8.1 development machine, which stops me from being able to use Virtualbox - is there…

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## [Translation error prevents email from being sent](https://meta.discourse.org/t/translation-error-prevents-email-from-being-sent/31730)

<div class="topic-metadata">

**Author:** [@ndalliard](https://meta.discourse.org/u/ndalliard)\
**Replies:** 3\
**Last updated:** [August 4, 2015, 7:21am UTC](https://meta.discourse.org/t/translation-error-prevents-email-from-being-sent/31730 "2015-08-04T07:21:52Z")

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Yeah, see the title. It seems like I just can send invites from threads and the invitation function from my profile itself doesnt sent any email even tough I am able to enter an email and click on the button and I get th…

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## [Is it possible to create custom dropdown type user field in discourse?](https://meta.discourse.org/t/is-it-possible-to-create-custom-dropdown-type-user-field-in-discourse/23590)

<div class="topic-metadata">

**Author:** [@naggar](https://meta.discourse.org/u/naggar)\
**Replies:** 5\
**Last updated:** [August 3, 2015, 11:45pm UTC](https://meta.discourse.org/t/is-it-possible-to-create-custom-dropdown-type-user-field-in-discourse/23590 "2015-08-03T23:45:55Z")

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I want to create a custom dropdown user field. i want to use it in user signup where i can ask the user for there country & age group. Is it possible in discourse?

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## [Import Wordpress comments through Disqus](https://meta.discourse.org/t/import-wordpress-comments-through-disqus/31666)

<div class="topic-metadata">

**Author:** [@art](https://meta.discourse.org/u/art)\
**Replies:** 2\
**Last updated:** [August 3, 2015, 7:22pm UTC](https://meta.discourse.org/t/import-wordpress-comments-through-disqus/31666 "2015-08-03T19:22:16Z")

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Hi, I try to migrate my WordPress comments to Discourse. I’ve read a lot about that, and I saw I need to transit my comments through Disqus to do that, because imports script don’t work with WP at this time. I’ve insta…

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## [CDN integration in discourse](https://meta.discourse.org/t/cdn-integration-in-discourse/31683)

<div class="topic-metadata">

**Author:** [@User143](https://meta.discourse.org/u/User143)\
**Replies:** 1\
**Last updated:** [August 3, 2015, 4:30am UTC](https://meta.discourse.org/t/cdn-integration-in-discourse/31683 "2015-08-03T04:30:36Z")

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I need to use the CDN URL for discourse images and files. Is it possible to integrate CDN with discourse?

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## [Upgrade from Admin: Operation not permitted](https://meta.discourse.org/t/upgrade-from-admin-operation-not-permitted/30695)

<div class="topic-metadata">

**Author:** [@hongquan](https://meta.discourse.org/u/hongquan)\
**Replies:** 2\
**Last updated:** [July 7, 2015, 11:54am UTC](https://meta.discourse.org/t/upgrade-from-admin-operation-not-permitted/30695 "2015-07-07T11:54:58Z")

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I tried to upgrade Discourse from Admin UI, but failed due to “Operation not permitted” error $ cd /var/www/discourse && git fetch && git reset --hard HEAD@{upstream} warning: unable to unlink app/assets/javascripts/adm…

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## [Proper dimensions for logo?](https://meta.discourse.org/t/proper-dimensions-for-logo/31668)

<div class="topic-metadata">

**Author:** [@Erik\_Manger](https://meta.discourse.org/u/Erik_Manger)\
**Replies:** 6\
**Last updated:** [August 2, 2015, 10:48pm UTC](https://meta.discourse.org/t/proper-dimensions-for-logo/31668 "2015-08-02T22:48:46Z")

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HI everyone, What are proper dimensions for the Discourse logo? I have tried multiple sizes and either the desktop version / mobile version do not look decent. Also, with a large logo - the desktop notifications image …

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## [What is the minimum cpu speed needed to run discourse in terms of mhz?](https://meta.discourse.org/t/what-is-the-minimum-cpu-speed-needed-to-run-discourse-in-terms-of-mhz/31661)

<div class="topic-metadata">

**Author:** [@nur](https://meta.discourse.org/u/nur)\
**Replies:** 2\
**Last updated:** [August 2, 2015, 4:15pm UTC](https://meta.discourse.org/t/what-is-the-minimum-cpu-speed-needed-to-run-discourse-in-terms-of-mhz/31661 "2015-08-02T16:15:11Z")

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What is the minimum cpu speed needed to run discourse in terms of mhz e.g for intel xeon cpus It is nowhere stated officially besides 1gb ram. I would like to know too how many GB space recommended is 1GB SSD sufficien…

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## [Admins still see deleted posts days later](https://meta.discourse.org/t/admins-still-see-deleted-posts-days-later/31630)

<div class="topic-metadata">

**Author:** [@watchmanmonitor](https://meta.discourse.org/u/watchmanmonitor)\
**Replies:** 3\
**Last updated:** [August 1, 2015, 4:29am UTC](https://meta.discourse.org/t/admins-still-see-deleted-posts-days-later/31630 "2015-08-01T04:29:26Z")

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This is a screenshot from docker based discourse which is almost fully up to date In it, I’m presented with a 14 day old deleted post… the words say it’ll be gone by now.. what do I need to do to make this go away for r…

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## [How can I create a topic that won't get emailed?](https://meta.discourse.org/t/how-can-i-create-a-topic-that-wont-get-emailed/31613)

<div class="topic-metadata">

**Author:** [@watchmanmonitor](https://meta.discourse.org/u/watchmanmonitor)\
**Replies:** 2\
**Last updated:** [July 31, 2015, 10:42pm UTC](https://meta.discourse.org/t/how-can-i-create-a-topic-that-wont-get-emailed/31613 "2015-07-31T22:42:08Z")

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I need to create a reference topic in our forum that is not emailed to everyone, but that people can see. I could create it in my forum’s Lounge, etc, edit it, then move it to somewhere visible. Are we sure that it won…

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## [What exactly is holding Discourse from being OK with 512mb RAM?](https://meta.discourse.org/t/what-exactly-is-holding-discourse-from-being-ok-with-512mb-ram/31588)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 11\
**Last updated:** [July 31, 2015, 2:05pm UTC](https://meta.discourse.org/t/what-exactly-is-holding-discourse-from-being-ok-with-512mb-ram/31588 "2015-07-31T14:05:39Z")

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Fact 1. Ukraine is a very ITsh country. One of the leading outsource-force in the world. Yet the average salary in Ukraine for a regular person is $100/mo. Paying $120/year to host Discourse ($10/mo with DigitalOcean) is…

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## [Username with non english chars](https://meta.discourse.org/t/username-with-non-english-chars/31601)

<div class="topic-metadata">

**Author:** [@CalamarRojo](https://meta.discourse.org/u/CalamarRojo)\
**Replies:** 1\
**Last updated:** [July 31, 2015, 10:49am UTC](https://meta.discourse.org/t/username-with-non-english-chars/31601 "2015-07-31T10:49:13Z")

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Hi, recently i installed discourse to have the chance to test it. Seens like is not possible to use non english characters in the username, for example the letter Ñ , a spanish common letter :confused: (niño, meñique, es…

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## [No mailtest option after install](https://meta.discourse.org/t/no-mailtest-option-after-install/31127)

<div class="topic-metadata">

**Author:** [@joshmings](https://meta.discourse.org/u/joshmings)\
**Replies:** 9\
**Last updated:** [July 30, 2015, 12:48pm UTC](https://meta.discourse.org/t/no-mailtest-option-after-install/31127 "2015-07-30T12:48:03Z")

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Just went through a clean install on Digital Ocean. Bootstrapped and started fine. Went to mailtest app and option isn’t even there? root@talk:/var/discourse# ./launcher mailtest app Usage: launcher COMMAND CONFIG \[–s…

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## [Avatar image URLs inside quotes in imported replies are not re-written](https://meta.discourse.org/t/avatar-image-urls-inside-quotes-in-imported-replies-are-not-re-written/31540)

<div class="topic-metadata">

**Author:** [@jbyauk](https://meta.discourse.org/u/jbyauk)\
**Replies:** 2\
**Last updated:** [July 30, 2015, 3:46am UTC](https://meta.discourse.org/t/avatar-image-urls-inside-quotes-in-imported-replies-are-not-re-written/31540 "2015-07-30T03:46:15Z")

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I recently went through the import process to bring an old phpBB3 forum onto Discourse. I followed the route of setting up a development environment on a local box for the import from phpBB, and then using the backup/re…

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## [Updating user mentions after user rename](https://meta.discourse.org/t/updating-user-mentions-after-user-rename/31505)

<div class="topic-metadata">

**Author:** [@iamntz](https://meta.discourse.org/u/iamntz)\
**Replies:** 2\
**Last updated:** [July 29, 2015, 2:58pm UTC](https://meta.discourse.org/t/updating-user-mentions-after-user-rename/31505 "2015-07-29T14:58:39Z")

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Hi guys. I have few users to rename on a forum and I also want to update the mentions. There is any chance i can do this with some kind of console magic or something similar? The usernames that I have to change are pre…

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## [Public Category looks to be private](https://meta.discourse.org/t/public-category-looks-to-be-private/31508)

<div class="topic-metadata">

**Author:** [@dschannon](https://meta.discourse.org/u/dschannon)\
**Replies:** 3\
**Last updated:** [July 29, 2015, 5:03am UTC](https://meta.discourse.org/t/public-category-looks-to-be-private/31508 "2015-07-29T05:03:18Z")

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I’m an admin of our site and one of our categories that was public is now directing to a 404. The category “General” still shows up on the main page, but anytime we click on it, it brings anyone to a 404.

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## [Which Linux distro for production server?](https://meta.discourse.org/t/which-linux-distro-for-production-server/31059)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 9\
**Last updated:** [July 28, 2015, 10:09pm UTC](https://meta.discourse.org/t/which-linux-distro-for-production-server/31059 "2015-07-28T22:09:47Z")

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I’m considering the following: CentOS 7.1 Debian 8.1 Ubuntu 14.04 I’ve used CentOS for quite a few years and have always been extremely happy with how solid and reliable it has been. However of late, I’ve felt that it…

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## [Links of emails and images don't show the site name, show the ip number](https://meta.discourse.org/t/links-of-emails-and-images-dont-show-the-site-name-show-the-ip-number/31383)

<div class="topic-metadata">

**Author:** [@Zonork](https://meta.discourse.org/u/Zonork)\
**Replies:** 4\
**Last updated:** [July 28, 2015, 12:38pm UTC](https://meta.discourse.org/t/links-of-emails-and-images-dont-show-the-site-name-show-the-ip-number/31383 "2015-07-28T12:38:27Z")

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Hi, the emails and notifications sended from my discourse don’t show the site name, the mails sended are showing for example: this is a email test from http://i.p.num.ber and not this is a email test from mydiscours…

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## [Pick your DNS name wisely](https://meta.discourse.org/t/pick-your-dns-name-wisely/31453)

<div class="topic-metadata">

**Author:** [@Stephen](https://meta.discourse.org/u/Stephen)\
**Replies:** 3\
**Last updated:** [July 26, 2015, 11:34pm UTC](https://meta.discourse.org/t/pick-your-dns-name-wisely/31453 "2015-07-26T23:34:12Z")

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We’re mulling over whether we made the wrong call using ‘discourse’ in our URL. Yes the word has a relevant meaning, but in hindsight there were better and more obvious options. There are plenty of examples of accepted …

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## [Youtube embeds appear very small](https://meta.discourse.org/t/youtube-embeds-appear-very-small/31419)

<div class="topic-metadata">

**Author:** [@Chili](https://meta.discourse.org/u/Chili)\
**Replies:** 2\
**Last updated:** [July 26, 2015, 5:40pm UTC](https://meta.discourse.org/t/youtube-embeds-appear-very-small/31419 "2015-07-26T17:40:11Z")

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Just updated to the latest tests-passed version but have a problem with Youtube embeds. They all appear as if they are a fraction of the size they should be. The physical size of the post looks okay, but it is as if ha…

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## [How can an admin set the datetime format?](https://meta.discourse.org/t/how-can-an-admin-set-the-datetime-format/28006)

<div class="topic-metadata">

**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 4\
**Last updated:** [July 26, 2015, 4:01pm UTC](https://meta.discourse.org/t/how-can-an-admin-set-the-datetime-format/28006 "2015-07-26T16:01:18Z")

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How can an admin specify the datetime format used by their Discourse installation? We’d like to standardize on ISO 8601 across all our webapps.

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## [Links will spawn a new web-page setting?](https://meta.discourse.org/t/links-will-spawn-a-new-web-page-setting/31411)

<div class="topic-metadata">

**Author:** [@Rick\_Leckrone](https://meta.discourse.org/u/Rick_Leckrone)\
**Replies:** 2\
**Last updated:** [July 25, 2015, 12:53am UTC](https://meta.discourse.org/t/links-will-spawn-a-new-web-page-setting/31411 "2015-07-25T00:53:00Z")

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Hi Discourse folks. Is there a way through admin tools to tell the app to create a new web-page when a hyperlink is clicked on instead of just jumping to the linked content and losing the Discourse page? We reference a…

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## [Invite by email not working with SSO](https://meta.discourse.org/t/invite-by-email-not-working-with-sso/31409)

<div class="topic-metadata">

**Author:** [@HAWK](https://meta.discourse.org/u/HAWK)\
**Replies:** 4\
**Last updated:** [July 24, 2015, 11:31pm UTC](https://meta.discourse.org/t/invite-by-email-not-working-with-sso/31409 "2015-07-24T23:31:51Z")

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I can’t seem to either invite someone to a topic by email (can’t find an option to do so) and sharing a link by email calls up a blank non-responsive window. Am I doing something wrong or is this a regression? Thanks.

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## [A Fastly IP is blocked from China](https://meta.discourse.org/t/a-fastly-ip-is-blocked-from-china/30910)

<div class="topic-metadata">

**Author:** [@dleung](https://meta.discourse.org/u/dleung)\
**Replies:** 11\
**Last updated:** [July 24, 2015, 4:54pm UTC](https://meta.discourse.org/t/a-fastly-ip-is-blocked-from-china/30910 "2015-07-24T16:54:32Z")

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Hi Can someone tell me how (or is it possible) I can have all JS and CSS served from S3? I’m currently hosted by Discourse. Thanks!

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## [Assets disappearing (and reappearing) randomly](https://meta.discourse.org/t/assets-disappearing-and-reappearing-randomly/31391)

<div class="topic-metadata">

**Author:** [@laurakalbag](https://meta.discourse.org/u/laurakalbag)\
**Replies:** 6\
**Last updated:** [July 24, 2015, 2:31pm UTC](https://meta.discourse.org/t/assets-disappearing-and-reappearing-randomly/31391 "2015-07-24T14:31:50Z")

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We’ve customised our Discourse with some custom images and fonts that I’ve loaded in the Assets topic. But these assets keep disappearing and reappearing at different times in different browsers. Sometimes it leaves us w…

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## [Container docker persistent](https://meta.discourse.org/t/container-docker-persistent/31349)

<div class="topic-metadata">

**Author:** [@Zonork](https://meta.discourse.org/u/Zonork)\
**Replies:** 5\
**Last updated:** [July 24, 2015, 9:24am UTC](https://meta.discourse.org/t/container-docker-persistent/31349 "2015-07-24T09:24:45Z")

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Hi, how i can make a container like Discourse container, i dont know how run my container and let them running if my server is shut down

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## [Can't send test email with Amazon SES](https://meta.discourse.org/t/cant-send-test-email-with-amazon-ses/31370)

<div class="topic-metadata">

**Author:** [@Blackening999](https://meta.discourse.org/u/Blackening999)\
**Replies:** 3\
**Last updated:** [July 23, 2015, 11:26am UTC](https://meta.discourse.org/t/cant-send-test-email-with-amazon-ses/31370 "2015-07-23T11:26:55Z")

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Hello! I’ve got some issues on receiving the email. Checked all instructions but it isn’t work. I’m using next configs: config.action\_mailer.smtp\_settings = { address: 'email-smtp.us-east-1.amazonaws.com', authe…

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## [How are you hosting Discourse?](https://meta.discourse.org/t/how-are-you-hosting-discourse/30218)

<div class="topic-metadata">

**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 12\
**Last updated:** [July 23, 2015, 7:07pm UTC](https://meta.discourse.org/t/how-are-you-hosting-discourse/30218 "2015-07-23T19:07:51Z")

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And how much are you paying a month? There have been some threads about Discourse hosting recently and I’m curious as to where people are hosting Discourse and what kind of options there are.

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## [Possible to change joined date?](https://meta.discourse.org/t/possible-to-change-joined-date/31331)

<div class="topic-metadata">

**Author:** [@ndalliard](https://meta.discourse.org/u/ndalliard)\
**Replies:** 6\
**Last updated:** [July 23, 2015, 8:06am UTC](https://meta.discourse.org/t/possible-to-change-joined-date/31331 "2015-07-23T08:06:11Z")

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Hello everyone, this is my first post here, I hope I am doing everything right. Is it possible to change the joined date for any given user? I ask, because I want to bootstrap my forum and make it ready for launch day…

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## [Disable direct access with port (nginx)](https://meta.discourse.org/t/disable-direct-access-with-port-nginx/31312)

<div class="topic-metadata">

**Author:** [@preDawnHunter](https://meta.discourse.org/u/preDawnHunter)\
**Replies:** 2\
**Last updated:** [July 22, 2015, 9:36pm UTC](https://meta.discourse.org/t/disable-direct-access-with-port-nginx/31312 "2015-07-22T21:36:56Z")

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I am not sure if I could the problem clear but I will try my best. :grin: I set up the Discourse on port 9988 and proxy it to subdomain, http://d.abc.com/, with nginx. It works. However, I can still access it from http:…

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