# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=891

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 892

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## [Using the API is it possible find users by their sso username](https://meta.discourse.org/t/using-the-api-is-it-possible-find-users-by-their-sso-username/30845)

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**Author:** [@eriko](https://meta.discourse.org/u/eriko)\
**Replies:** 3\
**Last updated:** [July 7, 2015, 9:22pm UTC](https://meta.discourse.org/t/using-the-api-is-it-possible-find-users-by-their-sso-username/30845 "2015-07-07T21:22:30Z")

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I can see in the api that once you have a user you can get their sso information. If you user are using sso you probably have a data source with this name. What you do not have is a source of the username they may have…

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## [Found character that cannot start any token while scanning for the next token at line 86 column 1 -e LANG=en\_US.UTF-8](https://meta.discourse.org/t/found-character-that-cannot-start-any-token-while-scanning-for-the-next-token-at-line-86-column-1-e-lang-en-us-utf-8/30795)

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**Author:** [@kkershaw](https://meta.discourse.org/u/kkershaw)\
**Replies:** 6\
**Last updated:** [July 7, 2015, 6:17pm UTC](https://meta.discourse.org/t/found-character-that-cannot-start-any-token-while-scanning-for-the-next-token-at-line-86-column-1-e-lang-en-us-utf-8/30795 "2015-07-07T18:17:53Z")

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For some reason it appears my discourse/docker instance crashed and trying to start the app with launcher start app results in: starting up existing container + /usr/bin/docker start app app but then visiting the site …

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## [Discourse doesn't deliver webpages, fresh install on Linode Ubuntu 14.04](https://meta.discourse.org/t/discourse-doesnt-deliver-webpages-fresh-install-on-linode-ubuntu-14-04/30640)

<div class="topic-metadata">

**Author:** [@austinjp](https://meta.discourse.org/u/austinjp)\
**Replies:** 5\
**Last updated:** [July 7, 2015, 6:57am UTC](https://meta.discourse.org/t/discourse-doesnt-deliver-webpages-fresh-install-on-linode-ubuntu-14-04/30640 "2015-07-07T06:57:28Z")

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Hi there. I’m new to Discourse and new to Docker. I’ve got a Linode running Ubuntu 14.04 LTS. It functions as a basic webserver with Apache listening on port 80 and serving a handful of PHP+MySQL websites. I have an ex…

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## [How do I recover true user IPs?](https://meta.discourse.org/t/how-do-i-recover-true-user-ips/28594)

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**Author:** [@KazWolfe](https://meta.discourse.org/u/KazWolfe)\
**Replies:** 3\
**Last updated:** [July 7, 2015, 4:51am UTC](https://meta.discourse.org/t/how-do-i-recover-true-user-ips/28594 "2015-07-07T04:51:07Z")

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I am using a Discourse container that is using Cloudflare for performance and security. However, I am encountering a problem: User IPs are not what they really are. This is most likely Cloudflare’s fault, but there are s…

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## [Missing translation strings (ES) after upgrade to BETA 4](https://meta.discourse.org/t/missing-translation-strings-es-after-upgrade-to-beta-4/30843)

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**Author:** [@Diego\_Sebastian\_Orel](https://meta.discourse.org/u/Diego_Sebastian_Orel)\
**Replies:** 2\
**Last updated:** [July 7, 2015, 12:07am UTC](https://meta.discourse.org/t/missing-translation-strings-es-after-upgrade-to-beta-4/30843 "2015-07-07T00:07:55Z")

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Hi guys Today i update to 1.4.0.beta4. Everything turned out fine, but some strings were lost, check this screens… Does anyone know how to fix this? :persevere: Thanks!

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## [Upgrade failed because Docker out of date](https://meta.discourse.org/t/upgrade-failed-because-docker-out-of-date/30807)

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**Author:** [@zajako](https://meta.discourse.org/u/zajako)\
**Replies:** 5\
**Last updated:** [July 5, 2015, 8:51pm UTC](https://meta.discourse.org/t/upgrade-failed-because-docker-out-of-date/30807 "2015-07-05T20:51:49Z")

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Hello, I was trying to use the admin panel update and it froze up. This caused the main pages to stop working, only admin pages worked. I went to /var/docker and did “git pull” it fixed things so the website works ag…

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## [Anyone's using Reclaim Hosting's 2GB Ram for $10/month?](https://meta.discourse.org/t/anyones-using-reclaim-hostings-2gb-ram-for-10-month/25260)

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**Author:** [@nur](https://meta.discourse.org/u/nur)\
**Replies:** 4\
**Last updated:** [July 5, 2015, 6:54am UTC](https://meta.discourse.org/t/anyones-using-reclaim-hostings-2gb-ram-for-10-month/25260 "2015-07-05T06:54:30Z")

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Anyone using their service? managed discourse for $10 a month with 2GB ram - too good to be truth?

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## [Migrate from Invision Power Board](https://meta.discourse.org/t/migrate-from-invision-power-board/30755)

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**Author:** [@cacklewack](https://meta.discourse.org/u/cacklewack)\
**Replies:** 3\
**Last updated:** [July 4, 2015, 10:13pm UTC](https://meta.discourse.org/t/migrate-from-invision-power-board/30755 "2015-07-04T22:13:53Z")

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Hello, I’m investigating migrating our Invision Power Board forum to Discourse, either hosted or one-time install. Is there a converter in place, or how would I go about this?

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## [Installation on Ubuntu 14.04 LTS + Apache 2 + Plesk 12](https://meta.discourse.org/t/installation-on-ubuntu-14-04-lts-apache-2-plesk-12/30716)

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**Author:** [@Maxunit](https://meta.discourse.org/u/Maxunit)\
**Replies:** 3\
**Last updated:** [July 3, 2015, 3:27pm UTC](https://meta.discourse.org/t/installation-on-ubuntu-14-04-lts-apache-2-plesk-12/30716 "2015-07-03T15:27:46Z")

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Dear Discourse Community, I came across this fine looking Community Software while looking for a Forum…etc pp. Anyway :smile: I have a Root Server from the Server Provider called Hetzner. It runs Ubuntu 14.04 LTS and…

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## [Difficulty enabling login plugins](https://meta.discourse.org/t/difficulty-enabling-login-plugins/30727)

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**Author:** [@ethangk](https://meta.discourse.org/u/ethangk)\
**Replies:** 2\
**Last updated:** [July 3, 2015, 3:02pm UTC](https://meta.discourse.org/t/difficulty-enabling-login-plugins/30727 "2015-07-03T15:02:47Z")

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Hey, I’ve been playing around with login plugins for discourse, and the issue which keeps reappearing is the inability to correctly inject them into the login modal. For example, after installing the slack plugin discus…

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## [Discourse ignoring Category trust\_level\_0 (registered user) making posts public](https://meta.discourse.org/t/discourse-ignoring-category-trust-level-0-registered-user-making-posts-public/30668)

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**Author:** [@nickjharrington](https://meta.discourse.org/u/nickjharrington)\
**Replies:** 19\
**Last updated:** [July 2, 2015, 11:50am UTC](https://meta.discourse.org/t/discourse-ignoring-category-trust-level-0-registered-user-making-posts-public/30668 "2015-07-02T11:50:59Z")

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I’m running http://magistrates.today/ version 1.4.0.beta1 as a private member-only forum. I have one Category Public with security “everyone” can Create / Reply / See. Therefore a couple of posts can be public for visit…

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## [Comment Embed Isn't Working - How to troubleshoot?](https://meta.discourse.org/t/comment-embed-isnt-working-how-to-troubleshoot/30557)

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**Author:** [@kirupa](https://meta.discourse.org/u/kirupa)\
**Replies:** 2\
**Last updated:** [July 2, 2015, 4:47am UTC](https://meta.discourse.org/t/comment-embed-isnt-working-how-to-troubleshoot/30557 "2015-07-02T04:47:35Z")

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Hello, This is somewhat related to a question I had last year. I’ve noticed that I am unable to get the Discourse embedding to work on this particular page: Getting the Mouse Movement Direction | kirupa.com The strange…

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## [Rebaking posts fails when attachments aren't allowed anymore](https://meta.discourse.org/t/rebaking-posts-fails-when-attachments-arent-allowed-anymore/30429)

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**Author:** [@gerhard](https://meta.discourse.org/u/gerhard)\
**Replies:** 4\
**Last updated:** [July 1, 2015, 9:10pm UTC](https://meta.discourse.org/t/rebaking-posts-fails-when-attachments-arent-allowed-anymore/30429 "2015-07-01T21:10:14Z")

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I’m not sure if this can be called a bug, but it is an unexpected behavior: Steps to reproduce: Add a new file extension like tif to authorized\_extensions Attach a file with that extension to a post Remove the file ex…

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## [Alter String Shown?](https://meta.discourse.org/t/alter-string-shown/30680)

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**Author:** [@Er00](https://meta.discourse.org/u/Er00)\
**Replies:** 2\
**Last updated:** [July 1, 2015, 4:58pm UTC](https://meta.discourse.org/t/alter-string-shown/30680 "2015-07-01T16:58:36Z")

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I wondered if there’s a good way of altering strings (specifically in this case we want to alter “like” to “kudos” which will be a bit of a pain because “like” is both a noun and a verb whereas “kudos” isn’t but I digres…

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## [How to do a category: search for multi-word categories?](https://meta.discourse.org/t/how-to-do-a-category-search-for-multi-word-categories/30460)

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**Author:** [@downey](https://meta.discourse.org/u/downey)\
**Replies:** 1\
**Last updated:** [June 30, 2015, 5:14pm UTC](https://meta.discourse.org/t/how-to-do-a-category-search-for-multi-word-categories/30460 "2015-06-30T17:14:18Z")

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So I have some categories that have one-word titles, e.g., “Foo”, and also categories that have more than one word, e.g., “Foo Bar”. The following works for constraining search results to a category: category:Foo or ht…

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## [Blank page after install](https://meta.discourse.org/t/blank-page-after-install/30667)

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**Author:** [@thread1](https://meta.discourse.org/u/thread1)\
**Replies:** 3\
**Last updated:** [July 1, 2015, 10:04am UTC](https://meta.discourse.org/t/blank-page-after-install/30667 "2015-07-01T10:04:27Z")

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Hi! I’ve just installed discourse on a Debian 7 server but it throws a js error: Error: Unknown template object: function and returns a blank page. Here is my website http://discuss.ustudies.co.uk/ Any idea ? Best rega…

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## [Problems with WP Multisite SSO](https://meta.discourse.org/t/problems-with-wp-multisite-sso/30509)

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**Author:** [@Jason\_Lorje](https://meta.discourse.org/u/Jason_Lorje)\
**Replies:** 11\
**Last updated:** [June 30, 2015, 10:30am UTC](https://meta.discourse.org/t/problems-with-wp-multisite-sso/30509 "2015-06-30T10:30:00Z")

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Hi there I am battling to figure out SSO, it seems like there are different ways that one can implement SSO, but whatever I do seems to break something. This is my set up: Wordpress multisite (not blog farm, all subs…

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## [What is Communiteq.org? (.org not .com)](https://meta.discourse.org/t/what-is-communiteq-org-org-not-com/30554)

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**Author:** [@KajMagnus](https://meta.discourse.org/u/KajMagnus)\
**Replies:** 5\
**Last updated:** [June 28, 2015, 8:43pm UTC](https://meta.discourse.org/t/what-is-communiteq-org-org-not-com/30554 "2015-06-28T20:43:38Z")

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Edit: The owner of the .org site writes below that it was a demo project and he’s taking it offline. See https://meta.discourse.org/t/what-is-\[Communiteq\](https://www.communiteq.com) (formerly DiscourseHosting)-org-org-n…

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## [Hide one category from latest posts view](https://meta.discourse.org/t/hide-one-category-from-latest-posts-view/30545)

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**Author:** [@Stephen](https://meta.discourse.org/u/Stephen)\
**Replies:** 3\
**Last updated:** [June 28, 2015, 1:22pm UTC](https://meta.discourse.org/t/hide-one-category-from-latest-posts-view/30545 "2015-06-28T13:22:04Z")

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I would love for our front page to be the latest view, but the comments integration with our WordPress site makes it impractical. With up to 30 articles going on to our site each day the discussion can be quickly lost. I…

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## [Please explain the meaning of this page: /admin/reports/notify\_user\_private\_messages](https://meta.discourse.org/t/please-explain-the-meaning-of-this-page-admin-reports-notify-user-private-messages/30490)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 1\
**Last updated:** [June 26, 2015, 7:09pm UTC](https://meta.discourse.org/t/please-explain-the-meaning-of-this-page-admin-reports-notify-user-private-messages/30490 "2015-06-26T19:09:56Z")

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I nor my mods cannot understand what this page is about: /admin/reports/notify\_user\_private\_messages The related translation key is: reports.notify\_user\_private\_messages. Please could you explain the meaning of this …

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## [How can I troubleshoot Discourse comments embedding feature?](https://meta.discourse.org/t/how-can-i-troubleshoot-discourse-comments-embedding-feature/30323)

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**Author:** [@amercader](https://meta.discourse.org/u/amercader)\
**Replies:** 16\
**Last updated:** [June 26, 2015, 6:57pm UTC](https://meta.discourse.org/t/how-can-i-troubleshoot-discourse-comments-embedding-feature/30323 "2015-06-26T18:57:16Z")

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Hi, I’ve been trying for a while to embed Discourse comments on another site but still haven’t been able to make it work. I started following the instructions on this blog: http://eviltrout.com/2014/01/22/embedding-disc…

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## [Embedding comments issue](https://meta.discourse.org/t/embedding-comments-issue/30439)

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**Author:** [@nigelb](https://meta.discourse.org/u/nigelb)\
**Replies:** 4\
**Last updated:** [June 26, 2015, 4:17pm UTC](https://meta.discourse.org/t/embedding-comments-issue/30439 "2015-06-26T16:17:28Z")

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I’m trying to embed comments from my jekyll site into my discourse instance. I get this error in the chromium console when I load the jekyll instance. GET http://discourse.nigelb.me/embed/comments?embed\_url=http%3A%2F%2…

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## [Discourse under heavy loads](https://meta.discourse.org/t/discourse-under-heavy-loads/30444)

<div class="topic-metadata">

**Author:** [@DrEmixam](https://meta.discourse.org/u/DrEmixam)\
**Replies:** 4\
**Last updated:** [June 26, 2015, 12:40am UTC](https://meta.discourse.org/t/discourse-under-heavy-loads/30444 "2015-06-26T00:40:01Z")

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Hi, I may be in charge of a new forum soon and I’m wondering about how discourse behave under heavy loads. The owner of the forum will be one of the most successful youtuber in France, so that’s a huge community to hos…

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## [How to fetch all users JSON from /users page?](https://meta.discourse.org/t/how-to-fetch-all-users-json-from-users-page/30396)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 4\
**Last updated:** [June 25, 2015, 5:39am UTC](https://meta.discourse.org/t/how-to-fetch-all-users-json-from-users-page/30396 "2015-06-25T05:39:38Z")

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I’m trying this: curl http://forum.kozovod.com/users.json But nothing is returned. Is there a way to get the users JSON from a page like this: .. with ordering and period parameters available.

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## [You should post your affiliate URL for DigitalOcean](https://meta.discourse.org/t/you-should-post-your-affiliate-url-for-digitalocean/30430)

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**Author:** [@tenzan](https://meta.discourse.org/u/tenzan)\
**Replies:** 5\
**Last updated:** [June 25, 2015, 12:06am UTC](https://meta.discourse.org/t/you-should-post-your-affiliate-url-for-digitalocean/30430 "2015-06-25T00:06:51Z")

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I believe some people start using DigitalOcean for the first time just because you mentioned it in your Discourse install guide. I think you should also post your affiliate URL for DigitalOcean so you’ll get a referral f…

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## [Google Webmaster isn't happy about page titles being the same on multiple pages](https://meta.discourse.org/t/google-webmaster-isnt-happy-about-page-titles-being-the-same-on-multiple-pages/30363)

<div class="topic-metadata">

**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 2\
**Last updated:** [June 23, 2015, 11:41pm UTC](https://meta.discourse.org/t/google-webmaster-isnt-happy-about-page-titles-being-the-same-on-multiple-pages/30363 "2015-06-23T23:41:54Z")

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Not sure if this is worth attention, but Google Webmaster tools recommends me to make page titles different for different URLs. Maybe we should add something like (page 2 or 3 etc …) in parenthesis when accessed directly…

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## [Why is subcategories list always so thin?](https://meta.discourse.org/t/why-is-subcategories-list-always-so-thin/30366)

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**Author:** [@meglio](https://meta.discourse.org/u/meglio)\
**Replies:** 1\
**Last updated:** [June 23, 2015, 12:49pm UTC](https://meta.discourse.org/t/why-is-subcategories-list-always-so-thin/30366 "2015-06-23T12:49:53Z")

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With long category names, which is a regular thing in Russian, it just looks unreasonably thin. How can it be made wider for appropriate screen sizes only? Please advise.

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## [Stable branch assets won't compile](https://meta.discourse.org/t/stable-branch-assets-wont-compile/29656)

<div class="topic-metadata">

**Author:** [@robbo](https://meta.discourse.org/u/robbo)\
**Replies:** 8\
**Last updated:** [June 23, 2015, 4:02am UTC](https://meta.discourse.org/t/stable-branch-assets-wont-compile/29656 "2015-06-23T04:02:38Z")

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I was attempting to do the stable branch update so rebuilding the container and it failed to work when pre-compiling the assets. So I looked around and similar issues happen when people have plugins installed so I double…

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## [Search just the initial topic post, excluding replies?](https://meta.discourse.org/t/search-just-the-initial-topic-post-excluding-replies/29834)

<div class="topic-metadata">

**Author:** [@peternlewis](https://meta.discourse.org/u/peternlewis)\
**Replies:** 2\
**Last updated:** [June 23, 2015, 3:40am UTC](https://meta.discourse.org/t/search-just-the-initial-topic-post-excluding-replies/29834 "2015-06-23T03:40:03Z")

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Continuing the discussion from Search of category and user should return results: The user wants to see all their posts in a specific category. Is there any way to limit the search to just the initial topic post? user…

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## [1.4.0 Beta 2 and broken usage tips images](https://meta.discourse.org/t/1-4-0-beta-2-and-broken-usage-tips-images/30008)

<div class="topic-metadata">

**Author:** [@nukeador](https://meta.discourse.org/u/nukeador)\
**Replies:** 10\
**Last updated:** [June 23, 2015, 2:04am UTC](https://meta.discourse.org/t/1-4-0-beta-2-and-broken-usage-tips-images/30008 "2015-06-23T02:04:45Z")

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Hello, Since we upgraded to beta 2, the images in usage\_tips (/admin/customize/site\_text/usage\_tips) message went missing: /images/welcome/progress-bar.png /images/welcome/quote-reply.png ...etc Is there a way to fix …

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