# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=903

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 904

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## [Lots of warnings about rsyslogd, locks up discourse](https://meta.discourse.org/t/lots-of-warnings-about-rsyslogd-locks-up-discourse/15311)

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**Author:** [@shadowhand](https://meta.discourse.org/u/shadowhand)\
**Replies:** 9\
**Last updated:** [October 7, 2014, 8:31am UTC](https://meta.discourse.org/t/lots-of-warnings-about-rsyslogd-locks-up-discourse/15311 "2014-10-07T08:31:44Z")

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I just installed Discourse on a Rackspace server, using the same general instructions as for Digital Ocean. No issues with the install, everything works great until I restart the server, at which point this starts appear…

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## [Does "one.com" support Discourse?](https://meta.discourse.org/t/does-one-com-support-discourse/20766)

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**Author:** [@stianthedark](https://meta.discourse.org/u/stianthedark)\
**Replies:** 11\
**Last updated:** [October 5, 2014, 1:57pm UTC](https://meta.discourse.org/t/does-one-com-support-discourse/20766 "2014-10-05T13:57:48Z")

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I’m in the process of choosing host for my website, but I need it to support Discourse. I will probably choose one.com if they support Ruby and/or other required stuff. Anyone know something about this?

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## [Why is hosting so expensive?](https://meta.discourse.org/t/why-is-hosting-so-expensive/20362)

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**Author:** [@rubydoob](https://meta.discourse.org/u/rubydoob)\
**Replies:** 6\
**Last updated:** [October 1, 2014, 8:14pm UTC](https://meta.discourse.org/t/why-is-hosting-so-expensive/20362 "2014-10-01T20:14:14Z")

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I was exciting that discourse would be a hosted service (run by the founders), but the price point seems very high at this point . $100 for 100K page views $200 for 250K page views etc. I’m curious, is the cost of ho…

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## [Installing with Docker question (Software requirements)](https://meta.discourse.org/t/installing-with-docker-question-software-requirements/20649)

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**Author:** [@winterbox](https://meta.discourse.org/u/winterbox)\
**Replies:** 4\
**Last updated:** [October 1, 2014, 7:34am UTC](https://meta.discourse.org/t/installing-with-docker-question-software-requirements/20649 "2014-10-01T07:34:01Z")

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I already have my discourse site on DigitalOcean. (Paid to install. :smile:) But I am trying to install on my country’s VPS service. (DigitalOcean is pretty much slow in my country) So I just bought new VPS, and I beli…

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## [Migrating a 10m PI forum - hardware requirements & performance](https://meta.discourse.org/t/migrating-a-10m-pi-forum-hardware-requirements-performance/10075)

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**Author:** [@jeans](https://meta.discourse.org/u/jeans)\
**Replies:** 19\
**Last updated:** [September 27, 2014, 10:24pm UTC](https://meta.discourse.org/t/migrating-a-10m-pi-forum-hardware-requirements-performance/10075 "2014-09-27T22:24:47Z")

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Hi, what kind of hardware setup would you recommend for a large forum with currently 1.2m pages, 300K users and 10m monthly PI? What did you plan for with the hosted discourse server setup at The Discourse Servers

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## [Can you use "www" for the install subdomain?](https://meta.discourse.org/t/can-you-use-www-for-the-install-subdomain/20496)

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**Author:** [@TheLoneCuber](https://meta.discourse.org/u/TheLoneCuber)\
**Replies:** 2\
**Last updated:** [September 26, 2014, 9:06pm UTC](https://meta.discourse.org/t/can-you-use-www-for-the-install-subdomain/20496 "2014-09-26T21:06:35Z")

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Can you avoid the subdomain-look, and achieve a top-level domain look, by installing Discourse to a “www” subdomain? I want to use Discourse for a site at the root-level of the domain.

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## [Changing Digital Ocean Plan](https://meta.discourse.org/t/changing-digital-ocean-plan/20068)

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**Author:** [@justin\_gordon](https://meta.discourse.org/u/justin_gordon)\
**Replies:** 4\
**Last updated:** [September 15, 2014, 6:52am UTC](https://meta.discourse.org/t/changing-digital-ocean-plan/20068 "2014-09-15T06:52:40Z")

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Is there any document that describes how to change one’s Digital Ocean plan? I have a couple forums that are getting very light light traffic, and I’d like to downsize them. This would be a great addition to this docum…

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## [Help me host discourse I am stuck](https://meta.discourse.org/t/help-me-host-discourse-i-am-stuck/19767)

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**Author:** [@aphrodiy](https://meta.discourse.org/u/aphrodiy)\
**Replies:** 8\
**Last updated:** [September 12, 2014, 4:30pm UTC](https://meta.discourse.org/t/help-me-host-discourse-i-am-stuck/19767 "2014-09-12T16:30:22Z")

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Hi, so far this is the best forum in the entire internet atleast for me .I have bought a godaddy hosting .i read the already answered thread here which explains that discourse will not work on shared hosting . But i am …

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## [Limiting Discourse memory usage on a dedicaded box](https://meta.discourse.org/t/limiting-discourse-memory-usage-on-a-dedicaded-box/19378)

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**Author:** [@rjd22](https://meta.discourse.org/u/rjd22)\
**Replies:** 3\
**Last updated:** [August 28, 2014, 6:58pm UTC](https://meta.discourse.org/t/limiting-discourse-memory-usage-on-a-dedicaded-box/19378 "2014-08-28T18:58:39Z")

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I’m hosting a discourse forum on one of my dedicaded server. The problem is that as it is now to can use the full 32GB memory that is on the dedicaded box (this already happened once). What is the best way to edit the l…

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## [Is there any reference documentation for post formatting?](https://meta.discourse.org/t/is-there-any-reference-documentation-for-post-formatting/19197)

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**Author:** [@dfabulich](https://meta.discourse.org/u/dfabulich)\
**Replies:** 0\
**Last updated:** [August 23, 2014, 12:01am UTC](https://meta.discourse.org/t/is-there-any-reference-documentation-for-post-formatting/19197 "2014-08-23T00:01:20Z")

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Is there any documentation on the official reference format Discourse uses for formatting posts? Use Markdown or BBCode to format. I know there’s no official Markdown spec, and the BBCode.org reference documentation …

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## [Docker install: Module aufs not found](https://meta.discourse.org/t/docker-install-module-aufs-not-found/18494)

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**Author:** [@cosmo](https://meta.discourse.org/u/cosmo)\
**Replies:** 14\
**Last updated:** [August 21, 2014, 4:31am UTC](https://meta.discourse.org/t/docker-install-module-aufs-not-found/18494 "2014-08-21T04:31:45Z")

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Hey, Immediately after running the docker install command wget -qO- https://get.docker.io/ | sh I get the following error. “modprobe: FATAL: Module aufs not found.” I’m on digital ocean, 2GB Ram 40GB SSD. I have follow…

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## [Installation nearly installs on Centos 6.5 with Apache/Phusion](https://meta.discourse.org/t/installation-nearly-installs-on-centos-6-5-with-apache-phusion/11985)

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**Author:** [@printec](https://meta.discourse.org/u/printec)\
**Replies:** 2\
**Last updated:** [August 20, 2014, 7:36pm UTC](https://meta.discourse.org/t/installation-nearly-installs-on-centos-6-5-with-apache-phusion/11985 "2014-08-20T19:36:32Z")

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I did a clean install on Centos 6.5 64 bit with following shell commands ran as root: $ ./printec-basic-setup.sh $ ./discourse-install.sh Rather than flood this post with bash commands I have uploaded my script conten…

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## [Would separate IP addresses help?](https://meta.discourse.org/t/would-separate-ip-addresses-help/19003)

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**Author:** [@tomosovich](https://meta.discourse.org/u/tomosovich)\
**Replies:** 4\
**Last updated:** [August 18, 2014, 11:34pm UTC](https://meta.discourse.org/t/would-separate-ip-addresses-help/19003 "2014-08-18T23:34:11Z")

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First off, I love the software. Been using it for about a month now and just moved it to its permanent home. I will be installing the main site this week and was wondering if using different ip addresses would smooth th…

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## [What problem with my installation](https://meta.discourse.org/t/what-problem-with-my-installation/18425)

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**Author:** [@liwei\_swjtu](https://meta.discourse.org/u/liwei_swjtu)\
**Replies:** 2\
**Last updated:** [August 4, 2014, 2:53am UTC](https://meta.discourse.org/t/what-problem-with-my-installation/18425 "2014-08-04T02:53:19Z")

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since I’ve decided to run my discourse in the old way,I upgrade the source to the latest version,and it require ruby with version 1.9.3 above,so I switched to using rvm and followed this guideenter link description here …

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## [Android Chrome SSL issues](https://meta.discourse.org/t/android-chrome-ssl-issues/18248)

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**Author:** [@ChrisGammell](https://meta.discourse.org/u/ChrisGammell)\
**Replies:** 1\
**Last updated:** [July 29, 2014, 11:53pm UTC](https://meta.discourse.org/t/android-chrome-ssl-issues/18248 "2014-07-29T23:53:37Z")

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Have been troubleshooting for a few hours now, thought I’d use the meta site as well. I have a domain SSL cert from Namecheap (Comodo). I appended the intermediate certs to the main cert and am now using that as the lis…

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## [Is cgroup isolation for Discourse supported?](https://meta.discourse.org/t/is-cgroup-isolation-for-discourse-supported/18031)

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**Author:** [@jaryd](https://meta.discourse.org/u/jaryd)\
**Replies:** 2\
**Last updated:** [July 25, 2014, 6:39am UTC](https://meta.discourse.org/t/is-cgroup-isolation-for-discourse-supported/18031 "2014-07-25T06:39:30Z")

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This might not be totally necessary but I’m wondering if I can limit how much physical memory the Discourse Docker container can utilize using LXC cgroups. I’m noticing a gradual memory leak on my server and am not 100% …

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## [Precompiled assets across multiple production servers](https://meta.discourse.org/t/precompiled-assets-across-multiple-production-servers/17940)

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**Author:** [@timdawborn](https://meta.discourse.org/u/timdawborn)\
**Replies:** 2\
**Last updated:** [July 23, 2014, 12:25pm UTC](https://meta.discourse.org/t/precompiled-assets-across-multiple-production-servers/17940 "2014-07-23T12:25:09Z")

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Question about precompiled assets on a multi-server production environment. The sprockets require\_tree instruction does not define any ordering of its inclusions. On our two servers running identical code and identical v…

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## [Hosting other Ruby on Rails App Side by Side with Discourse](https://meta.discourse.org/t/hosting-other-ruby-on-rails-app-side-by-side-with-discourse/17610)

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**Author:** [@vicatcu](https://meta.discourse.org/u/vicatcu)\
**Replies:** 2\
**Last updated:** [July 15, 2014, 5:28pm UTC](https://meta.discourse.org/t/hosting-other-ruby-on-rails-app-side-by-side-with-discourse/17610 "2014-07-15T17:28:30Z")

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I get that discourse is a Ruby on Rails application. I set it up on a Digital Ocean droplet following these instructions. The instructions are awesome and it just works which is really great, but there’s definitely an el…

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## [When will you sell the script? and host service?](https://meta.discourse.org/t/when-will-you-sell-the-script-and-host-service/17447)

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**Author:** [@princesszophie](https://meta.discourse.org/u/princesszophie)\
**Replies:** 4\
**Last updated:** [July 12, 2014, 7:11pm UTC](https://meta.discourse.org/t/when-will-you-sell-the-script-and-host-service/17447 "2014-07-12T19:11:31Z")

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When will you sell the script? and host service?

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## [Is migrating from phpBB to Discourse a good idea](https://meta.discourse.org/t/is-migrating-from-phpbb-to-discourse-a-good-idea/15668)

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**Author:** [@mbajur](https://meta.discourse.org/u/mbajur)\
**Replies:** 9\
**Last updated:** [July 9, 2014, 10:03pm UTC](https://meta.discourse.org/t/is-migrating-from-phpbb-to-discourse-a-good-idea/15668 "2014-07-09T22:03:34Z")

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Hello! I’m sure there were thousands of threads like that here but every situation is different and has some specific requirements and circumstances. Basically, i’m a running a phpBB3 forum with ~700k views and ~18k vi…

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## [Install issues when not root](https://meta.discourse.org/t/install-issues-when-not-root/16538)

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**Author:** [@thornburg](https://meta.discourse.org/u/thornburg)\
**Replies:** 18\
**Last updated:** [June 25, 2014, 11:44pm UTC](https://meta.discourse.org/t/install-issues-when-not-root/16538 "2014-06-25T23:44:11Z")

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Why is every thread here closed? There are several relevant threads where I feel like it would make more sense to post my individual questions, but every old thread is closed (whether or not the problem was actually s…

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## [\`./launcher\` hangs constantly on Amazon EC2](https://meta.discourse.org/t/launcher-hangs-constantly-on-amazon-ec2/16403)

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**Author:** [@bioball](https://meta.discourse.org/u/bioball)\
**Replies:** 8\
**Last updated:** [June 11, 2014, 1:02am UTC](https://meta.discourse.org/t/launcher-hangs-constantly-on-amazon-ec2/16403 "2014-06-11T01:02:27Z")

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I’ve been doing quite a bit of setting up/tearing down discourse via ./launcher, and I’ve noticed that various stages of either bootstrap or start hang, for no apparent and without any logs. I would then just quit the pr…

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## [The installation stopped in the middle](https://meta.discourse.org/t/the-installation-stopped-in-the-middle/16311)

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**Author:** [@Devanil](https://meta.discourse.org/u/Devanil)\
**Replies:** 12\
**Last updated:** [June 8, 2014, 6:31am UTC](https://meta.discourse.org/t/the-installation-stopped-in-the-middle/16311 "2014-06-08T06:31:39Z")

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I’m following this tutorial installation. But the installation stopped it: What to do?

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## [Exporting an AWS instance](https://meta.discourse.org/t/exporting-an-aws-instance/15874)

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**Author:** [@eljazeeri](https://meta.discourse.org/u/eljazeeri)\
**Replies:** 2\
**Last updated:** [May 23, 2014, 6:12am UTC](https://meta.discourse.org/t/exporting-an-aws-instance/15874 "2014-05-23T06:12:25Z")

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I have a discourse forum running for a while now. It was installed through bitnami on an AWS cloud account. I would like to move the hosting to a different server / host to be administered by someone else. Is there a way…

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## [Install Discourse on internal RHEL server](https://meta.discourse.org/t/install-discourse-on-internal-rhel-server/15032)

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**Author:** [@vanakenm](https://meta.discourse.org/u/vanakenm)\
**Replies:** 18\
**Last updated:** [May 8, 2014, 12:07am UTC](https://meta.discourse.org/t/install-discourse-on-internal-rhel-server/15032 "2014-05-08T00:07:56Z")

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Hi, We want to start using discourse as an exchange platform between several teams at my company. The corporate overlords here provided us with RHEL servers. From reading the meta site, here is my understanding: insta…

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## [How to use google cloud storage instead of s3?](https://meta.discourse.org/t/how-to-use-google-cloud-storage-instead-of-s3/15418)

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**Author:** [@dccohen](https://meta.discourse.org/u/dccohen)\
**Replies:** 3\
**Last updated:** [May 7, 2014, 10:45pm UTC](https://meta.discourse.org/t/how-to-use-google-cloud-storage-instead-of-s3/15418 "2014-05-07T22:45:31Z")

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Discourse seems to use the fog gem, which supports many cloud services, including google cloud storage. But, is discourse currently just written to work with s3 as te cloud storage, or can it be already used with google …

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## [People with experience, Bitnami vs Communiteq? :S](https://meta.discourse.org/t/people-with-experience-bitnami-vs-communiteq-s/15156)

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**Author:** [@CleverMoniker](https://meta.discourse.org/u/CleverMoniker)\
**Replies:** 7\
**Last updated:** [April 29, 2014, 6:44pm UTC](https://meta.discourse.org/t/people-with-experience-bitnami-vs-communiteq-s/15156 "2014-04-29T18:44:09Z")

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Okay, so I’ve pretty much settled on using Discourse for a planned forum I intend on making. I have friends who will be joining and hopefully, within a few years, be a fairly strong community. Here’s the thing, I don’t …

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## [A 1-year gratis one-click hosted solution for Discourse!](https://meta.discourse.org/t/a-1-year-gratis-one-click-hosted-solution-for-discourse/15071)

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**Author:** [@reaon](https://meta.discourse.org/u/reaon)\
**Replies:** 4\
**Last updated:** [April 27, 2014, 4:43pm UTC](https://meta.discourse.org/t/a-1-year-gratis-one-click-hosted-solution-for-discourse/15071 "2014-04-27T16:43:39Z")

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Register here: Free Cloud Computing Services - AWS Free Tier which gives you one year free service Register here: Discourse(R) packaged by Bitnami

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## [Patching Heartbleed](https://meta.discourse.org/t/patching-heartbleed/14711)

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**Author:** [@PabloC](https://meta.discourse.org/u/PabloC)\
**Replies:** 6\
**Last updated:** [April 18, 2014, 4:32am UTC](https://meta.discourse.org/t/patching-heartbleed/14711 "2014-04-18T04:32:19Z")

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Hi gents, one question. What’s the best way to patch Heartbleed bug on a Ubuntu Server 13.10 installation without Docker? Any recommended approach? Tks!

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## [Docker bootstrap failing with exit 137](https://meta.discourse.org/t/docker-bootstrap-failing-with-exit-137/14457)

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**Author:** [@ankur](https://meta.discourse.org/u/ankur)\
**Replies:** 3\
**Last updated:** [April 4, 2014, 4:12pm UTC](https://meta.discourse.org/t/docker-bootstrap-failing-with-exit-137/14457 "2014-04-04T16:12:26Z")

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Hello, I’ve been trying to install Discourse inside an Ubuntu Precise VM (running on VirtualBox) using these instructions. The process fails while running ./launcher bootstrap app with the following output: /pups/lib/p…

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