# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=96

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 97

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## [The change in theme color does not correctly apply to users who are already logged in](https://meta.discourse.org/t/the-change-in-theme-color-does-not-correctly-apply-to-users-who-are-already-logged-in/360717)

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**Author:** [@qingfeng1024](https://meta.discourse.org/u/qingfeng1024)\
**Replies:** 2\
**Last updated:** [April 7, 2025, 12:29pm UTC](https://meta.discourse.org/t/the-change-in-theme-color-does-not-correctly-apply-to-users-who-are-already-logged-in/360717 "2025-04-07T12:29:44Z")

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The change in theme color does not correctly apply to users who are already logged in. I modified my theme color scheme in the admin settings. When not logged in, the changes to the theme color scheme were applied corre…

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## [Seeking dummy forum data for testing purposes](https://meta.discourse.org/t/seeking-dummy-forum-data-for-testing-purposes/360720)

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**Author:** [@Ed\_S](https://meta.discourse.org/u/Ed_S)\
**Replies:** 2\
**Last updated:** [April 7, 2025, 12:19pm UTC](https://meta.discourse.org/t/seeking-dummy-forum-data-for-testing-purposes/360720 "2025-04-07T12:19:42Z")

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I’m sure I’ve seen a post here where someone shared a way to populate a fresh installation with dummy content - users, posts, replies, maybe uploads, badges, etc - for testing. This is not for pre-seeding a new forum to…

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## [Does this platform not give users templates when creating posts?](https://meta.discourse.org/t/does-this-platform-not-give-users-templates-when-creating-posts/360695)

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**Author:** [@jaeni](https://meta.discourse.org/u/jaeni)\
**Replies:** 4\
**Last updated:** [April 7, 2025, 12:05pm UTC](https://meta.discourse.org/t/does-this-platform-not-give-users-templates-when-creating-posts/360695 "2025-04-07T12:05:29Z")

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Does this platform not give users templates when creating posts???

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## [Follow requests not accepted](https://meta.discourse.org/t/follow-requests-not-accepted/357299)

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**Author:** [@kuba-orlik](https://meta.discourse.org/u/kuba-orlik)\
**Replies:** 16\
**Last updated:** [April 7, 2025, 8:30am UTC](https://meta.discourse.org/t/follow-requests-not-accepted/357299 "2025-04-07T08:30:03Z")

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I’ve set up ActivityPub plugin, but I cannot follow the actors I’ve set up on my instance from any other fedi app. When I try to follow: news@forum.internet-czas-dzialac.pl from a Mastodon client, and refresh the masto…

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## [How did my custom code move itself?](https://meta.discourse.org/t/how-did-my-custom-code-move-itself/360651)

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**Author:** [@one1](https://meta.discourse.org/u/one1)\
**Replies:** 2\
**Last updated:** [April 7, 2025, 5:54am UTC](https://meta.discourse.org/t/how-did-my-custom-code-move-itself/360651 "2025-04-07T05:54:14Z")

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I have three themes installed. I used the Custom Code editor on each theme to add some css to all three. (I know now this was not the best way to achieve my goal) However on two of those themes it says: Which is wr…

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## [Mobile new topic button](https://meta.discourse.org/t/mobile-new-topic-button/360638)

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**Author:** [@Olle11](https://meta.discourse.org/u/Olle11)\
**Replies:** 0\
**Last updated:** [April 6, 2025, 8:37pm UTC](https://meta.discourse.org/t/mobile-new-topic-button/360638 "2025-04-06T20:37:43Z")

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Hi everybody, anyone has an idea of how to make my mobile new topic button stay in place? I may have moved the desktop new topic button when customizing the forum on desktop but it seems out of place on mobile. Best …

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## [Guidance on Group "Interaction" settings](https://meta.discourse.org/t/guidance-on-group-interaction-settings/360578)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 2\
**Last updated:** [April 6, 2025, 11:28am UTC](https://meta.discourse.org/t/guidance-on-group-interaction-settings/360578 "2025-04-06T11:28:24Z")

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Are there any guides, topics, or blog posts that explain how to configure group settings (screenshot below) based on different use cases (e.g. support groups, private staff categories, community teams, interests, etc.)? …

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## [Question about Group Message Inboxes (e.g. trust\_level\_2)](https://meta.discourse.org/t/question-about-group-message-inboxes-e-g-trust-level-2/360575)

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**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 2\
**Last updated:** [April 6, 2025, 1:08pm UTC](https://meta.discourse.org/t/question-about-group-message-inboxes-e-g-trust-level-2/360575 "2025-04-06T13:08:52Z")

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I found a related thread here: Ok, so here’s what I did that created an issue or at least something I’m trying to understand: I went to Groups \> Trust Level 2 \> Message and sent a message to the group. However, it…

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## [How to Create Custom Collapsible Sidebar Sections with Subcategories](https://meta.discourse.org/t/how-to-create-custom-collapsible-sidebar-sections-with-subcategories/360591)

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**Author:** [@Mirian\_Abuladze](https://meta.discourse.org/u/Mirian_Abuladze)\
**Replies:** 1\
**Last updated:** [April 6, 2025, 11:22am UTC](https://meta.discourse.org/t/how-to-create-custom-collapsible-sidebar-sections-with-subcategories/360591 "2025-04-06T11:22:26Z")

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Hi everyone, I’m customizing the Discourse sidebar and would like to create a custom collapsible section in the left sidebar, similar to the default “Categories” section — but tailored to my needs. Here’s exactly what …

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## [Mailing list is mailing #staff posts to everyone to due errant plugin](https://meta.discourse.org/t/mailing-list-is-mailing-staff-posts-to-everyone-to-due-errant-plugin/360502)

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**Author:** [@markschmucker](https://meta.discourse.org/u/markschmucker)\
**Replies:** 2\
**Last updated:** [April 5, 2025, 2:09pm UTC](https://meta.discourse.org/t/mailing-list-is-mailing-staff-posts-to-everyone-to-due-errant-plugin/360502 "2025-04-05T14:09:43Z")

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Posts in our #staff category are being emailed to everyone who has mailing list enabled. This is a bit embarrassing. Up to date at 3.5.0.beta3-dev.

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## [User overview: Last IP Adress 172.17.0.1](https://meta.discourse.org/t/user-overview-last-ip-adress-172-17-0-1/360527)

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**Author:** [@Yogurt](https://meta.discourse.org/u/Yogurt)\
**Replies:** 3\
**Last updated:** [April 5, 2025, 1:54pm UTC](https://meta.discourse.org/t/user-overview-last-ip-adress-172-17-0-1/360527 "2025-04-05T13:54:30Z")

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hi, something Im disappointed about is, that there seems to be a conflict if it comes to ip-adresses. I installed the forum as described in the official guide because there is told that this is the only supported self…

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## [Chat push-notifications for normal chat messages](https://meta.discourse.org/t/chat-push-notifications-for-normal-chat-messages/287268)

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**Author:** [@Keph](https://meta.discourse.org/u/Keph)\
**Replies:** 6\
**Last updated:** [April 4, 2025, 9:02pm UTC](https://meta.discourse.org/t/chat-push-notifications-for-normal-chat-messages/287268 "2025-04-04T21:02:56Z")

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Chat/chat groups/notifications are all set up. I receive desktop notifications for @name and for chat messages without @name. Mobile: @name without problems BUT Mobile: I don’t receive push notifications for normal ch…

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## [Discourse connect](https://meta.discourse.org/t/discourse-connect/360458)

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**Author:** [@Peter\_Marvelous](https://meta.discourse.org/u/Peter_Marvelous)\
**Replies:** 2\
**Last updated:** [April 4, 2025, 4:48pm UTC](https://meta.discourse.org/t/discourse-connect/360458 "2025-04-04T16:48:53Z")

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Hi, I just subscribed to the discourse plan and I can’t find the discourse connect/sso settings in my admin settings. Any one know where to find it sso I can enable and do the set up

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## [Load speed of (web moible && mobile client, like wechat and dingtalk) is much slower than web pc](https://meta.discourse.org/t/load-speed-of-web-moible-mobile-client-like-wechat-and-dingtalk-is-much-slower-than-web-pc/360425)

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**Author:** [@tom\_Elon](https://meta.discourse.org/u/tom_Elon)\
**Replies:** 1\
**Last updated:** [April 4, 2025, 2:53pm UTC](https://meta.discourse.org/t/load-speed-of-web-moible-mobile-client-like-wechat-and-dingtalk-is-much-slower-than-web-pc/360425 "2025-04-04T14:53:25Z")

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when my website is online, I test it in different platform, such google, edge and mobile browser and mobile client ,wechat and dingtalk, among the tests above,the speed in ios is faster than andriod. the page can’t be …

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## [Update in browser vs Terminal](https://meta.discourse.org/t/update-in-browser-vs-terminal/358717)

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**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 23\
**Last updated:** [April 4, 2025, 12:56pm UTC](https://meta.discourse.org/t/update-in-browser-vs-terminal/358717 "2025-04-04T12:56:21Z")

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Is it the same process to update Discourse via the browser, or via Terminal using the ./launcher rebuild app? If so, any advantages of one over the other, other than being able to update plugins individually? I’m no ex…

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## [Have Discourse's requirements changed recently?](https://meta.discourse.org/t/have-discourses-requirements-changed-recently/358732)

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**Author:** [@Canapin](https://meta.discourse.org/u/Canapin)\
**Replies:** 7\
**Last updated:** [April 4, 2025, 12:54pm UTC](https://meta.discourse.org/t/have-discourses-requirements-changed-recently/358732 "2025-04-04T12:54:58Z")

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A lot of users have come across failed rebuilds recently (since September 2024) with the command was killed with SIGKILL error, even though the servers have more than 1 GB RAM (even 4 GB RAM). https://meta.discourse.org…

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## [Cannot rebuild app](https://meta.discourse.org/t/cannot-rebuild-app/359582)

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**Author:** [@truman](https://meta.discourse.org/u/truman)\
**Replies:** 7\
**Last updated:** [April 4, 2025, 12:54pm UTC](https://meta.discourse.org/t/cannot-rebuild-app/359582 "2025-04-04T12:54:40Z")

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log here: \[2025-03-31T05:52:21.927771 #1\] INFO -- : \> cd /var/www/discourse && if \[ -f yarn.lock \]; then if \[ -d node\_modules/.pnpm \]; then echo "This version of Discourse uses yarn, but pnpm node\_modules are pre…

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## [Content-warnings are ignored in topic title generation](https://meta.discourse.org/t/content-warnings-are-ignored-in-topic-title-generation/360210)

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**Author:** [@how](https://meta.discourse.org/u/how)\
**Replies:** 1\
**Last updated:** [April 4, 2025, 8:05am UTC](https://meta.discourse.org/t/content-warnings-are-ignored-in-topic-title-generation/360210 "2025-04-04T08:05:50Z")

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When posting from Mastodon with a content-warning, I would expect a new topic in a federated category on Discourse that reflects the content-warning in its title. For example, https://lire.im/@admin often posts Mastodon …

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## [Category banner visible](https://meta.discourse.org/t/category-banner-visible/360360)

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**Author:** [@Steve\_John](https://meta.discourse.org/u/Steve_John)\
**Replies:** 0\
**Last updated:** [April 4, 2025, 7:04am UTC](https://meta.discourse.org/t/category-banner-visible/360360 "2025-04-04T07:04:25Z")

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We’ve created multiple categories with multi-level nesting and assigned a banner image to each. While the category banner appears correctly in some cases, in others it fails to display as expected. We also explored rela…

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## [How to Include the Group 'Request' Button In a Topic Post?](https://meta.discourse.org/t/how-to-include-the-group-request-button-in-a-topic-post/360186)

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**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 5\
**Last updated:** [April 4, 2025, 1:46am UTC](https://meta.discourse.org/t/how-to-include-the-group-request-button-in-a-topic-post/360186 "2025-04-04T01:46:42Z")

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Hi I’m creating a topic post where I will talk about a user group and I want the users to be able to click on a button to join directly from this topic post. Exactly like the ‘Request’ button they’ll see when they click…

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## [Bulk Suppressing Topics from /latest Not Working as Expected](https://meta.discourse.org/t/bulk-suppressing-topics-from-latest-not-working-as-expected/360279)

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**Author:** [@thaidb](https://meta.discourse.org/u/thaidb)\
**Replies:** 3\
**Last updated:** [April 3, 2025, 11:44pm UTC](https://meta.discourse.org/t/bulk-suppressing-topics-from-latest-not-working-as-expected/360279 "2025-04-03T23:44:25Z")

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Hi everyone, I’m currently using the Suppress category from latest plugin to hide topics from the /latest page while still displaying them within their respective categories. I have about 200 categories that I want to h…

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## [Math formula in post not display after save](https://meta.discourse.org/t/math-formula-in-post-not-display-after-save/360312)

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**Author:** [@dryitdry](https://meta.discourse.org/u/dryitdry)\
**Replies:** 3\
**Last updated:** [April 3, 2025, 10:50pm UTC](https://meta.discourse.org/t/math-formula-in-post-not-display-after-save/360312 "2025-04-03T22:50:42Z")

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I am running discourse(3.4.1) in the cosmos cloud When editing the post the preview can show the formula properly. But after I saved the post it shows text only. Actually sometimes it shows the formula briefly and reve…

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## [Error message with discourse-tooltipify-words](https://meta.discourse.org/t/error-message-with-discourse-tooltipify-words/360307)

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**Author:** [@Shauny](https://meta.discourse.org/u/Shauny)\
**Replies:** 1\
**Last updated:** [April 3, 2025, 9:23pm UTC](https://meta.discourse.org/t/error-message-with-discourse-tooltipify-words/360307 "2025-04-03T21:23:55Z")

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I’m getting an error message with @Arkshine’s discourse-tooltipify-words component when viewing the list of posts on someone’s profile. Are there any plans to update this to fix the error please? Thanks

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## [Ways to add knowledge to my persona](https://meta.discourse.org/t/ways-to-add-knowledge-to-my-persona/360287)

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**Author:** [@Angela\_MRS](https://meta.discourse.org/u/Angela_MRS)\
**Replies:** 8\
**Last updated:** [April 3, 2025, 8:40pm UTC](https://meta.discourse.org/t/ways-to-add-knowledge-to-my-persona/360287 "2025-04-03T20:40:31Z")

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I would mind using your help. I’ve set a persona in my forum and fed him with lots of manuals and guides for customer support. It is almost working GREAT. But it is not reading the topics within the forum to use for answ…

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## [Hundreds of megabytes of apparently duplicate locale .js files](https://meta.discourse.org/t/hundreds-of-megabytes-of-apparently-duplicate-locale-js-files/360254)

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**Author:** [@dandv](https://meta.discourse.org/u/dandv)\
**Replies:** 7\
**Last updated:** [April 3, 2025, 8:16pm UTC](https://meta.discourse.org/t/hundreds-of-megabytes-of-apparently-duplicate-locale-js-files/360254 "2025-04-03T20:16:31Z")

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With a small forum (500MB backups), my ./launcher rebuild is failing on a 50GB disk due to running out of space. While trying to figure out else to clean up (apt autoremove and ./launcher cleanup didn’t yield anything), …

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## [LC\_ALL/LANG/LANGUAGE = en\_US.UTF-8 correct for non-English sites?](https://meta.discourse.org/t/lc-all-lang-language-en-us-utf-8-correct-for-non-english-sites/358494)

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**Author:** [@schneeland](https://meta.discourse.org/u/schneeland)\
**Replies:** 3\
**Last updated:** [April 3, 2025, 6:24pm UTC](https://meta.discourse.org/t/lc-all-lang-language-en-us-utf-8-correct-for-non-english-sites/358494 "2025-04-03T18:24:04Z")

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Since I starting to set up a fresh instance of Discourse, I wondered: discourse-setup does not ask about the locale settings of the new site and generates an app.yml with LC\_ALL/LANG/LANGUAGE = en\_US.UTF-8. Is this c…

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## [Workers / MiniRacer::ScriptTerminatedError timeouts in /logs](https://meta.discourse.org/t/workers-miniracer-scriptterminatederror-timeouts-in-logs/356239)

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**Author:** [@mentalstring](https://meta.discourse.org/u/mentalstring)\
**Replies:** 6\
**Last updated:** [April 3, 2025, 6:38pm UTC](https://meta.discourse.org/t/workers-miniracer-scriptterminatederror-timeouts-in-logs/356239 "2025-04-03T18:38:02Z")

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For a few months now, we have been seeing these dozens of these warnings in /logs on a daily basis: Unicorn worker received USR2 signal indicating it is about to timeout, dumping backtrace for main thread As we usual…

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## [Upgrade failed: low disk space -- excess overlay files?](https://meta.discourse.org/t/upgrade-failed-low-disk-space-excess-overlay-files/287048)

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**Author:** [@ToddZ](https://meta.discourse.org/u/ToddZ)\
**Replies:** 6\
**Last updated:** [April 3, 2025, 5:22pm UTC](https://meta.discourse.org/t/upgrade-failed-low-disk-space-excess-overlay-files/287048 "2025-04-03T17:22:46Z")

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Well, sigh – I’m stuck on a failed upgrade. I’m on a 25G VPS, using the supported Docker installation. Upgrading docker\_manager via the admin panel went fine. Upgrading Discourse from v3.2.0.beta1 +125 to v3.2.0.beta3…

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## [Using Discourse Auth Proxy as an SSO Provider for another site](https://meta.discourse.org/t/using-discourse-auth-proxy-as-an-sso-provider-for-another-site/312872)

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**Author:** [@bstgmr02](https://meta.discourse.org/u/bstgmr02)\
**Replies:** 3\
**Last updated:** [April 3, 2025, 2:38pm UTC](https://meta.discourse.org/t/using-discourse-auth-proxy-as-an-sso-provider-for-another-site/312872 "2025-04-03T14:38:55Z")

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My idea is simple, I would like to use Discourse as an SSO provider on one of my other websites. I was pointed to using Discourse Auth Proxy by Discourse. I have used the following config below: #!/bin/sh # you are goi…

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## [Can Kanban layout be added to just one category?](https://meta.discourse.org/t/can-kanban-layout-be-added-to-just-one-category/360237)

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**Author:** [@Joe\_F](https://meta.discourse.org/u/Joe_F)\
**Replies:** 1\
**Last updated:** [April 3, 2025, 1:55pm UTC](https://meta.discourse.org/t/can-kanban-layout-be-added-to-just-one-category/360237 "2025-04-03T13:55:35Z")

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I want to add a Kanban layout but for just one category, is that possible? Thanks Joe

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