# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=98

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 99

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## [Internal notes on topics](https://meta.discourse.org/t/internal-notes-on-topics/359592)

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**Author:** [@Liam\_Griffin](https://meta.discourse.org/u/Liam_Griffin)\
**Replies:** 2\
**Last updated:** [March 31, 2025, 11:21am UTC](https://meta.discourse.org/t/internal-notes-on-topics/359592 "2025-03-31T11:21:22Z")

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Hey Discourse team, I’ve been searching for an internal notes plugin but I can’t seem to find one that fits our requirements. Essentially we’d like to have the ability to add an internal note that’s associated with a sp…

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## [Moderator approval for just one user?](https://meta.discourse.org/t/moderator-approval-for-just-one-user/359599)

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**Author:** [@Shauny](https://meta.discourse.org/u/Shauny)\
**Replies:** 3\
**Last updated:** [March 31, 2025, 10:01am UTC](https://meta.discourse.org/t/moderator-approval-for-just-one-user/359599 "2025-03-31T10:01:13Z")

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I know I can change it so everyone with trust level 0 requires moderator approval for all their posts, but we don’t want to make it that drastic. If we had just a couple of troublesome users who we want to moderate, is …

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## [IPv6 hides Users real IP](https://meta.discourse.org/t/ipv6-hides-users-real-ip/359597)

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**Author:** [@Drakon74](https://meta.discourse.org/u/Drakon74)\
**Replies:** 0\
**Last updated:** [March 31, 2025, 9:20am UTC](https://meta.discourse.org/t/ipv6-hides-users-real-ip/359597 "2025-03-31T09:20:14Z")

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So this is apparently a docker issue from what i am aware, but newer docker versions implemented better IPv6 support. My issue is that, when i enabled IPv6 that all my users IP addresses are shown as the docker containe…

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## [Disabling CDN & S3, returning to local storage for images - best practice?](https://meta.discourse.org/t/disabling-cdn-s3-returning-to-local-storage-for-images-best-practice/359556)

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**Author:** [@decryption128](https://meta.discourse.org/u/decryption128)\
**Replies:** 4\
**Last updated:** [March 31, 2025, 1:46am UTC](https://meta.discourse.org/t/disabling-cdn-s3-returning-to-local-storage-for-images-best-practice/359556 "2025-03-31T01:46:35Z")

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I have a small Discourse forum that’s set up with Backblaze B2 as an object store and BunnyCDN as the CDN, but want to move all that back to the local storage of the Discourse server as traffic is so low it’s not worth t…

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## [Connect to database and redis on a docker host using sockets](https://meta.discourse.org/t/connect-to-database-and-redis-on-a-docker-host-using-sockets/359549)

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**Author:** [@silverdr](https://meta.discourse.org/u/silverdr)\
**Replies:** 1\
**Last updated:** [March 31, 2025, 12:54am UTC](https://meta.discourse.org/t/connect-to-database-and-redis-on-a-docker-host-using-sockets/359549 "2025-03-31T00:54:40Z")

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I have a multisite running in a container, connecting to remote “databases” server, with postgres and redis running over there. Now I want to move both of those to the host dockerised discourse runs on and connect to the…

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## [Digital Ocean blocking Port 587](https://meta.discourse.org/t/digital-ocean-blocking-port-587/359277)

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**Author:** [@geoff777](https://meta.discourse.org/u/geoff777)\
**Replies:** 1\
**Last updated:** [March 31, 2025, 12:50am UTC](https://meta.discourse.org/t/digital-ocean-blocking-port-587/359277 "2025-03-31T00:50:23Z")

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As of early March 2025 Digital Ocean has blocked Port 587. I know Mailjet uses this port. You can use Port 2525 as an alternative. Took a lot of time to troubleshoot this as it has worked for years.

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## [Should I add "admins" to the Security tab or is it irrelevant?](https://meta.discourse.org/t/should-i-add-admins-to-the-security-tab-or-is-it-irrelevant/359472)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 5\
**Last updated:** [March 30, 2025, 8:36pm UTC](https://meta.discourse.org/t/should-i-add-admins-to-the-security-tab-or-is-it-irrelevant/359472 "2025-03-30T20:36:55Z")

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Do i really need to add admins here? Don’t admins have permission to do all 3 things?

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## [Topic Cards conflict with Discocurse-chat](https://meta.discourse.org/t/topic-cards-conflict-with-discocurse-chat/359499)

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**Author:** [@wxs7655](https://meta.discourse.org/u/wxs7655)\
**Replies:** 2\
**Last updated:** [March 30, 2025, 2:44pm UTC](https://meta.discourse.org/t/topic-cards-conflict-with-discocurse-chat/359499 "2025-03-30T14:44:40Z")

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Hello, I used the Topic Cards theme component in Default theme, and when I opened Chat interface, emoji became very small. How to fix it, thank you for your reply.

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## [How many days a revoke admin $USER take?](https://meta.discourse.org/t/how-many-days-a-revoke-admin-user-take/359512)

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**Author:** [@hhlp](https://meta.discourse.org/u/hhlp)\
**Replies:** 7\
**Last updated:** [March 30, 2025, 2:33pm UTC](https://meta.discourse.org/t/how-many-days-a-revoke-admin-user-take/359512 "2025-03-30T14:33:55Z")

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just for know, it was about 3 days ago → I’ve thought is was inmmediatly: .- Admin: Yes - (don’t see the action Grant Admin. or Revoke Admin) is some strange doesn’t see the Grant Admin here… Groups: Admins and sta…

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## [RSS feeds no longer updating](https://meta.discourse.org/t/rss-feeds-no-longer-updating/359383)

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**Author:** [@patrickemin](https://meta.discourse.org/u/patrickemin)\
**Replies:** 4\
**Last updated:** [March 29, 2025, 6:05pm UTC](https://meta.discourse.org/t/rss-feeds-no-longer-updating/359383 "2025-03-29T18:05:43Z")

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Hi, my RSS feeds polling was working fine for months and now (don’t know exactly since when but probably several wees) none of my feeds output posts in my categories. Check everything, even recreated one of the feed but…

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## [What's the best way to build a pipeline to post scraped data into Discourse categories with custom tab-based themes?](https://meta.discourse.org/t/whats-the-best-way-to-build-a-pipeline-to-post-scraped-data-into-discourse-categories-with-custom-tab-based-themes/359025)

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**Author:** [@Steve\_John](https://meta.discourse.org/u/Steve_John)\
**Replies:** 4\
**Last updated:** [March 30, 2025, 7:23am UTC](https://meta.discourse.org/t/whats-the-best-way-to-build-a-pipeline-to-post-scraped-data-into-discourse-categories-with-custom-tab-based-themes/359025 "2025-03-30T07:23:46Z")

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We want to build an automated pipeline that that can update the discourse custom theme what we built which has different tabs for different kind of scrapped data content: Scrapes content from sources (RSS feeds, websit…

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## [Having a hard time optimising](https://meta.discourse.org/t/having-a-hard-time-optimising/359446)

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**Author:** [@Eviepayne](https://meta.discourse.org/u/Eviepayne)\
**Replies:** 8\
**Last updated:** [March 29, 2025, 11:58pm UTC](https://meta.discourse.org/t/having-a-hard-time-optimising/359446 "2025-03-29T23:58:24Z")

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Our forum underwent a large infrastructure change and now it’s not performing well. I migrated the database to be a managed database at digitalocean, I put S3 assets on a minio instance with cloudflare in front of it. …

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## [I just installed Discourse, but the pages load very slowly due to slow external database](https://meta.discourse.org/t/i-just-installed-discourse-but-the-pages-load-very-slowly-due-to-slow-external-database/357617)

<div class="topic-metadata">

**Author:** [@佳闻\_刘](https://meta.discourse.org/u/%E4%BD%B3%E9%97%BB_%E5%88%98)\
**Replies:** 7\
**Last updated:** [March 29, 2025, 9:24pm UTC](https://meta.discourse.org/t/i-just-installed-discourse-but-the-pages-load-very-slowly-due-to-slow-external-database/357617 "2025-03-29T21:24:00Z")

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Homepage take up 2-4 sec to respond Started GET "/" for 219.144.218.209 at 2025-03-17 18:22:55 +0000 Processing by ListController#latest as HTML Rendered layout layouts/application.html.erb (Duration: 1932.6ms | GC: 1…

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## [Scaling Discourse Chat for High Channel Volume: Limitations, REST API & Best Practices?](https://meta.discourse.org/t/scaling-discourse-chat-for-high-channel-volume-limitations-rest-api-best-practices/359426)

<div class="topic-metadata">

**Author:** [@Nima1](https://meta.discourse.org/u/Nima1)\
**Replies:** 0\
**Last updated:** [March 29, 2025, 11:50am UTC](https://meta.discourse.org/t/scaling-discourse-chat-for-high-channel-volume-limitations-rest-api-best-practices/359426 "2025-03-29T11:50:17Z")

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Hi everyone, I’m exploring the use of Discourse Chat for a large-scale integration and need some community insights. I run a website with around 10k pages, and each page represents a separate community (or audience) – w…

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## [Automatically adding people to a private chat channel is no longer working?](https://meta.discourse.org/t/automatically-adding-people-to-a-private-chat-channel-is-no-longer-working/358631)

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**Author:** [@cultiv](https://meta.discourse.org/u/cultiv)\
**Replies:** 7\
**Last updated:** [March 29, 2025, 10:20am UTC](https://meta.discourse.org/t/automatically-adding-people-to-a-private-chat-channel-is-no-longer-working/358631 "2025-03-29T10:20:36Z")

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I updated my Discourse self-hosted install on Friday, I was about 2 weeks behind. My current version is 3.5.0.beta2-dev ( 712302c020 ). I created a private chat channel based on one of our private categories and I sai…

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## [ERROR - execution expired](https://meta.discourse.org/t/error-execution-expired/359391)

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**Author:** [@crazzybat](https://meta.discourse.org/u/crazzybat)\
**Replies:** 5\
**Last updated:** [March 29, 2025, 10:08am UTC](https://meta.discourse.org/t/error-execution-expired/359391 "2025-03-29T10:08:54Z")

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I sent a test email, and I was greeted with: ‘ERROR - execution expired (email)’ I am using MailGun for SMTP emails. Port 587 First i don’t know how to fix, so can please help me with this? Second I read this and …

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## [Discord, Google and Microsoft login, is oAuth2 enough?](https://meta.discourse.org/t/discord-google-and-microsoft-login-is-oauth2-enough/359144)

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**Author:** [@Olle11](https://meta.discourse.org/u/Olle11)\
**Replies:** 14\
**Last updated:** [March 29, 2025, 7:57am UTC](https://meta.discourse.org/t/discord-google-and-microsoft-login-is-oauth2-enough/359144 "2025-03-29T07:57:18Z")

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Hi everybody, I want to insert a Discord, Google and Microsoft login to my forum and I wonder if oAuth2 is enough to insert this? Plugin for Google login: Plugin for Microsoft login: Plugin for Discord login: I s…

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## [Error while Plugin Install](https://meta.discourse.org/t/error-while-plugin-install/359403)

<div class="topic-metadata">

**Author:** [@crazzybat](https://meta.discourse.org/u/crazzybat)\
**Replies:** 0\
**Last updated:** [March 29, 2025, 7:31am UTC](https://meta.discourse.org/t/error-while-plugin-install/359403 "2025-03-29T07:31:41Z")

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I’m am try to install a plugin Discourse Reaction but give me this error. Please help me with this. postgres already running stop container FAILED Pups::ExecError: if \[ -f /root/install\_postgres \]; then/root/install\_p…

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## [Docker Unauthorized Requests to Server](https://meta.discourse.org/t/docker-unauthorized-requests-to-server/359278)

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**Author:** [@geoff777](https://meta.discourse.org/u/geoff777)\
**Replies:** 1\
**Last updated:** [March 29, 2025, 2:10am UTC](https://meta.discourse.org/t/docker-unauthorized-requests-to-server/359278 "2025-03-29T02:10:51Z")

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I’ve had numerous install attempts fail. You now have to register with Docker Hub which is harder than expected, my 4th email address was accepted, first 3 perfectly valid. I have found logging into docker hub as root …

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## ["Lock" new users to a single topic before unlocking full forum](https://meta.discourse.org/t/lock-new-users-to-a-single-topic-before-unlocking-full-forum/359291)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 4\
**Last updated:** [March 28, 2025, 10:37pm UTC](https://meta.discourse.org/t/lock-new-users-to-a-single-topic-before-unlocking-full-forum/359291 "2025-03-28T22:37:25Z")

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This is almost similar to “accept terms and conditions before proceeding”, but I want this to me a more “friendly” thing, and shorter. Since my forum is a bit different from the conventional forum, I want people to just…

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## [Iframe/Embed Canva Designs in Discourse posts](https://meta.discourse.org/t/iframe-embed-canva-designs-in-discourse-posts/359156)

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**Author:** [@gassim](https://meta.discourse.org/u/gassim)\
**Replies:** 2\
**Last updated:** [March 28, 2025, 8:41pm UTC](https://meta.discourse.org/t/iframe-embed-canva-designs-in-discourse-posts/359156 "2025-03-28T20:41:52Z")

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Hi I have Canva designs that I would like to embed in my posts in the forum; however, even though I’m using the same ‘iframe’ html code that works for embeding/iframing other sites, it’s not working for Canva designs. F…

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## [Watched words not working since update](https://meta.discourse.org/t/watched-words-not-working-since-update/359251)

<div class="topic-metadata">

**Author:** [@MyRedDream](https://meta.discourse.org/u/MyRedDream)\
**Replies:** 1\
**Last updated:** [March 28, 2025, 2:27pm UTC](https://meta.discourse.org/t/watched-words-not-working-since-update/359251 "2025-03-28T14:27:29Z")

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Hello Watched words auto flagging isn’t working and hasn’t been since the update. My watched words are set to flag. We haven’t received a system flag since the update when previously we’d receive many a day. I tested …

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## [My forum is invisible](https://meta.discourse.org/t/my-forum-is-invisible/359179)

<div class="topic-metadata">

**Author:** [@Olle11](https://meta.discourse.org/u/Olle11)\
**Replies:** 7\
**Last updated:** [March 28, 2025, 12:57pm UTC](https://meta.discourse.org/t/my-forum-is-invisible/359179 "2025-03-28T12:57:37Z")

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As I am trying to learn my way through coding in Discourse I managed to make my forum invisible when I put in the following CSS: .ember-view { display:none } I wanted to try and get rid of an element that has placed …

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## [Install failed - Container SSH failed to find authorized keys](https://meta.discourse.org/t/install-failed-container-ssh-failed-to-find-authorized-keys/359280)

<div class="topic-metadata">

**Author:** [@geoff777](https://meta.discourse.org/u/geoff777)\
**Replies:** 0\
**Last updated:** [March 28, 2025, 12:56pm UTC](https://meta.discourse.org/t/install-failed-container-ssh-failed-to-find-authorized-keys/359280 "2025-03-28T12:56:59Z")

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I’m getting a problem installing discourse. Authorized keys not found. I believe this is an legacy way to access a container, no longer needed. I can comment out the last line of web\_only.yml which works. But this is …

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## [Charging a membership fee](https://meta.discourse.org/t/charging-a-membership-fee/359059)

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**Author:** [@Andro](https://meta.discourse.org/u/Andro)\
**Replies:** 4\
**Last updated:** [March 28, 2025, 12:43pm UTC](https://meta.discourse.org/t/charging-a-membership-fee/359059 "2025-03-28T12:43:54Z")

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How can you charge a membership fee to join a forum? I don’t know where to start.

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## [Component bug with CSS](https://meta.discourse.org/t/component-bug-with-css/359177)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 1\
**Last updated:** [March 27, 2025, 6:14pm UTC](https://meta.discourse.org/t/component-bug-with-css/359177 "2025-03-27T18:14:54Z")

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Today I added a few CSS lines to my Custom CSS component and everything is working. When I save it, I don’t see any issues, but above my component’s content I see this: Thing is, when I go to the code again, there’s n…

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## [Getting deadlock errors in logs](https://meta.discourse.org/t/getting-deadlock-errors-in-logs/359146)

<div class="topic-metadata">

**Author:** [@pmusaraj](https://meta.discourse.org/u/pmusaraj)\
**Replies:** 3\
**Last updated:** [March 27, 2025, 6:37pm UTC](https://meta.discourse.org/t/getting-deadlock-errors-in-logs/359146 "2025-03-27T18:37:49Z")

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Job exception: PG::TRDeadlockDetected: ERROR: deadlock detected DETAIL: Process 29659 waits for ShareLock on transaction 892416679; blocked by process 29650. Process 29650 waits for ShareLock on transaction 892416541; …

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## [Remove local uploads after s3 migration](https://meta.discourse.org/t/remove-local-uploads-after-s3-migration/357709)

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**Author:** [@tumbano](https://meta.discourse.org/u/tumbano)\
**Replies:** 3\
**Last updated:** [March 21, 2025, 2:54pm UTC](https://meta.discourse.org/t/remove-local-uploads-after-s3-migration/357709 "2025-03-21T14:54:19Z")

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I’ve recently managed to move files to S3 (Contabo object storage) Configure an S3 compatible object storage provider for uploads - #474 by tumbano but old local files haven’t been removed. From what I’ve read it should…

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## [See forum as user in Trust Level X](https://meta.discourse.org/t/see-forum-as-user-in-trust-level-x/359172)

<div class="topic-metadata">

**Author:** [@alltiagocom](https://meta.discourse.org/u/alltiagocom)\
**Replies:** 7\
**Last updated:** [March 27, 2025, 6:32pm UTC](https://meta.discourse.org/t/see-forum-as-user-in-trust-level-x/359172 "2025-03-27T18:32:04Z")

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Discord allows an admin to see the server as a certain type of user based on the role. Can Discourse emulate this based on Trust Levels? I saw this post about impersonating a user, but that would require me to create fo…

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## [Where do I find the forum stats?](https://meta.discourse.org/t/where-do-i-find-the-forum-stats/358255)

<div class="topic-metadata">

**Author:** [@haydenjames](https://meta.discourse.org/u/haydenjames)\
**Replies:** 4\
**Last updated:** [March 27, 2025, 5:48pm UTC](https://meta.discourse.org/t/where-do-i-find-the-forum-stats/358255 "2025-03-27T17:48:16Z")

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Specifically, I’m looking for total posts, total topics. The about page only shows the past 7 days. Is the only way now to manually pull it from reports: thanks

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