# Support

**URL:** https://meta.discourse.org/c/support/6.md?page=99&status=open

[Latest](https://meta.discourse.org/latest.md) · [Categories](https://meta.discourse.org/categories.md) · [Tags](https://meta.discourse.org/tags.md)

**Page:** 100

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## [Admin Down](https://meta.discourse.org/t/admin-down/316766)

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**Author:** [@Eloïse\_Barrège](https://meta.discourse.org/u/Elo%C3%AFse_Barr%C3%A8ge)\
**Replies:** 3\
**Last updated:** [July 18, 2024, 3:51pm UTC](https://meta.discourse.org/t/admin-down/316766 "2024-07-18T15:51:33Z")

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Hi, I don’t know why but I have an Error Page when I try to access to the Admin part of my forum. All the other admins have the same problem.

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## [Create custom badges for admin moderator or employee group](https://meta.discourse.org/t/create-custom-badges-for-admin-moderator-or-employee-group/316817)

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**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\
**Replies:** 6\
**Last updated:** [July 18, 2024, 8:48am UTC](https://meta.discourse.org/t/create-custom-badges-for-admin-moderator-or-employee-group/316817 "2024-07-18T08:48:24Z")

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I want to ask how we can add our own badge to the group In this place i need this type of badge any help would be appreciated

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## [Setting Up Dev and Prod Environments with a Single Discourse Account](https://meta.discourse.org/t/setting-up-dev-and-prod-environments-with-a-single-discourse-account/316976)

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**Author:** [@Ankit\_Jha](https://meta.discourse.org/u/Ankit_Jha)\
**Replies:** 0\
**Last updated:** [July 18, 2024, 6:15am UTC](https://meta.discourse.org/t/setting-up-dev-and-prod-environments-with-a-single-discourse-account/316976 "2024-07-18T06:15:30Z")

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I am looking for advice on setting up both development and production environments using a single Discourse account. Our forum users can only access the forum through Single Sign-On (SSO) via our platform. Here are the …

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## [Unable to reply to topic moved to different category](https://meta.discourse.org/t/unable-to-reply-to-topic-moved-to-different-category/316920)

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**Author:** [@Architect](https://meta.discourse.org/u/Architect)\
**Replies:** 6\
**Last updated:** [July 18, 2024, 3:42am UTC](https://meta.discourse.org/t/unable-to-reply-to-topic-moved-to-different-category/316920 "2024-07-18T03:42:02Z")

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Am experiencing a problem with topics moved to a different category, once they are moved it is not possible for most users to reply to topic for some reason. The category topic is moved to is set to permissions of only …

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## [Is there a way to "announce" new registrations publicly in a board?](https://meta.discourse.org/t/is-there-a-way-to-announce-new-registrations-publicly-in-a-board/316949)

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**Author:** [@Kartoon](https://meta.discourse.org/u/Kartoon)\
**Replies:** 1\
**Last updated:** [July 18, 2024, 3:35am UTC](https://meta.discourse.org/t/is-there-a-way-to-announce-new-registrations-publicly-in-a-board/316949 "2024-07-18T03:35:08Z")

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I was curious if there would be a way to make the system account start a new topic (or make a post in an existing topic) every time an account was created, it already sends them a welcome message as a PM so it’s somewhat…

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## [Should I make my own groups or use the trust\_levels](https://meta.discourse.org/t/should-i-make-my-own-groups-or-use-the-trust-levels/315011)

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**Author:** [@Jarjar](https://meta.discourse.org/u/Jarjar)\
**Replies:** 14\
**Last updated:** [July 18, 2024, 2:41am UTC](https://meta.discourse.org/t/should-i-make-my-own-groups-or-use-the-trust-levels/315011 "2024-07-18T02:41:30Z")

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Hello everyone, Been looking into Discourse as a potential replacement for our actual solution but even after reading the documentation I’m a bit lost with trust\_levels and groups. What is the best practice? Use the t…

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## [How to Disable Image Compression?](https://meta.discourse.org/t/how-to-disable-image-compression/312275)

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**Author:** [@tumbleweed](https://meta.discourse.org/u/tumbleweed)\
**Replies:** 3\
**Last updated:** [July 18, 2024, 2:24am UTC](https://meta.discourse.org/t/how-to-disable-image-compression/312275 "2024-07-18T02:24:19Z")

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I run a website where photography enthusiasts frequently share their works, and I want to disable all image compression while enabling metadata stripping. I have made the following adjustments: I set max image size to 4…

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## [Can I add a direct link to a topic in sidebar](https://meta.discourse.org/t/can-i-add-a-direct-link-to-a-topic-in-sidebar/316771)

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**Author:** [@abhijeet\_kumar](https://meta.discourse.org/u/abhijeet_kumar)\
**Replies:** 1\
**Last updated:** [July 18, 2024, 1:27am UTC](https://meta.discourse.org/t/can-i-add-a-direct-link-to-a-topic-in-sidebar/316771 "2024-07-18T01:27:07Z")

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I want to add direct link to a topic or even an outside link in the sidebar. However, i dont want to create a section for it. Also these links I want to show below categories menu. Is it possible to achieve?

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## [Allow only admin to add new member in new group](https://meta.discourse.org/t/allow-only-admin-to-add-new-member-in-new-group/316760)

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**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\
**Replies:** 1\
**Last updated:** [July 17, 2024, 7:03pm UTC](https://meta.discourse.org/t/allow-only-admin-to-add-new-member-in-new-group/316760 "2024-07-17T19:03:05Z")

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I have 4 queries : I want admins are allowed to add member in my created group (gurus) i want that only admins and guru group should allow to do @ mention in site .. how i can configure this guru group should te…

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## [./launcher enter app rebuilds everything](https://meta.discourse.org/t/launcher-enter-app-rebuilds-everything/316726)

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**Author:** [@PhilipLoewen](https://meta.discourse.org/u/PhilipLoewen)\
**Replies:** 8\
**Last updated:** [July 17, 2024, 5:46pm UTC](https://meta.discourse.org/t/launcher-enter-app-rebuilds-everything/316726 "2024-07-17T17:46:02Z")

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Inexperienced user here, with the following few lines of transcript to seed discussion: # ./launcher enter app …

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## [Latest topic section at homepage is not showing in mobile view](https://meta.discourse.org/t/latest-topic-section-at-homepage-is-not-showing-in-mobile-view/316814)

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**Author:** [@Darn](https://meta.discourse.org/u/Darn)\
**Replies:** 0\
**Last updated:** [July 17, 2024, 2:37pm UTC](https://meta.discourse.org/t/latest-topic-section-at-homepage-is-not-showing-in-mobile-view/316814 "2024-07-17T14:37:28Z")

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Hey folks, I have customized and modified mint theme. At desktop view homepage we have search banner ,categories boxes and limited latest topics with more button and a footer . In desktop view latest topics section is sh…

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## [Slack chat integration broken after migration to Discourse Docker images](https://meta.discourse.org/t/slack-chat-integration-broken-after-migration-to-discourse-docker-images/151005)

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**Author:** [@sunjam](https://meta.discourse.org/u/sunjam)\
**Replies:** 0\
**Last updated:** [May 11, 2020, 4:22am UTC](https://meta.discourse.org/t/slack-chat-integration-broken-after-migration-to-discourse-docker-images/151005 "2020-05-11T04:22:47Z")

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Continuing the discussion from Sidekiq not running. Sidekiq heartbeat test failed, restarting: { "error\_key": null, "request": "", "response\_code": "200", "response\_body": "{\\"ok\\":false,\\"error\\":\\"not\_in\_c…

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## ["Product" or "Subscription" in Stripe for Discourse subscriptions?](https://meta.discourse.org/t/product-or-subscription-in-stripe-for-discourse-subscriptions/316752)

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**Author:** [@MachineScholar](https://meta.discourse.org/u/MachineScholar)\
**Replies:** 0\
**Last updated:** [July 17, 2024, 8:39am UTC](https://meta.discourse.org/t/product-or-subscription-in-stripe-for-discourse-subscriptions/316752 "2024-07-17T08:39:49Z")

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Apologies if this is a dumb question, or perhaps I’m just missing/misunderstanding something. When making a subscription for users and setting it up in Stripe, do we set up a one-time payment product (and Discourse handl…

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## [Emergency backup - direct line to container command line](https://meta.discourse.org/t/emergency-backup-direct-line-to-container-command-line/316666)

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**Author:** [@PhilipLoewen](https://meta.discourse.org/u/PhilipLoewen)\
**Replies:** 3\
**Last updated:** [July 17, 2024, 7:40am UTC](https://meta.discourse.org/t/emergency-backup-direct-line-to-container-command-line/316666 "2024-07-17T07:40:18Z")

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I learned something that may help others. Background: As detailed elsewhere, my Discourse installation was hosted by a VPS on which the disk was too small to complete an upgrade. At first I clicked “Upgrade” in the admi…

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## [Broke my installation with a failed upgrade - how can I recover?](https://meta.discourse.org/t/broke-my-installation-with-a-failed-upgrade-how-can-i-recover/315282)

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**Author:** [@PhilipLoewen](https://meta.discourse.org/u/PhilipLoewen)\
**Replies:** 12\
**Last updated:** [July 17, 2024, 3:38am UTC](https://meta.discourse.org/t/broke-my-installation-with-a-failed-upgrade-how-can-i-recover/315282 "2024-07-17T03:38:22Z")

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TLDR: I clicked the update button in my Discourse admin panel, and the update failed. I decided to reboot the whole thing and try the update process again. Unfortunately my Discourse admin panel doesn’t come up. I’d like…

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## [Stats showing as zero (today/yesterday)](https://meta.discourse.org/t/stats-showing-as-zero-today-yesterday/316722)

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**Author:** [@AstonJ](https://meta.discourse.org/u/AstonJ)\
**Replies:** 0\
**Last updated:** [July 17, 2024, 3:22am UTC](https://meta.discourse.org/t/stats-showing-as-zero-today-yesterday/316722 "2024-07-17T03:22:11Z")

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Recently moved the forum to a new server and have noticed this: Last 7 and last 30 are showing as normal (if a bit lower than expected). Any thoughts as to why this is happening? Running 3.3.0.beta5-dev

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## [Hiding Unread/New Badge for subcategories](https://meta.discourse.org/t/hiding-unread-new-badge-for-subcategories/150984)

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**Author:** [@Arta\_S](https://meta.discourse.org/u/Arta_S)\
**Replies:** 1\
**Last updated:** [May 10, 2020, 9:25pm UTC](https://meta.discourse.org/t/hiding-unread-new-badge-for-subcategories/150984 "2020-05-10T21:25:25Z")

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hello, In categories page, I noticed there is a badge that shows how many unread and new topics are in a sub-category. Although I find it a very nice feature, in our case it makes a mess because in Persian language, unr…

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## [How to disable auto publish new posts?](https://meta.discourse.org/t/how-to-disable-auto-publish-new-posts/316629)

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**Author:** [@Samir\_Sabri](https://meta.discourse.org/u/Samir_Sabri)\
**Replies:** 3\
**Last updated:** [July 17, 2024, 12:55am UTC](https://meta.discourse.org/t/how-to-disable-auto-publish-new-posts/316629 "2024-07-17T00:55:03Z")

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Hello How to prevent posts being published immediately ? I found this settings to review, but I can’t prevent posts to get published immediately. Any idea ?

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## [Filling in discourse\_username when not using DiscourseConnect](https://meta.discourse.org/t/filling-in-discourse-username-when-not-using-discourseconnect/212741)

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**Author:** [@angus](https://meta.discourse.org/u/angus)\
**Replies:** 12\
**Last updated:** [July 16, 2024, 10:29pm UTC](https://meta.discourse.org/t/filling-in-discourse-username-when-not-using-discourseconnect/212741 "2024-07-16T22:29:21Z")

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This was a question on an old github issue, which is more easily tracked here on meta https://github.com/discourse/wp-discourse/issues/237 From @mattdm: We’re using OpenID for login, and it seems like that option is …

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## [How to create a documentation theme used by discourse](https://meta.discourse.org/t/how-to-create-a-documentation-theme-used-by-discourse/316540)

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**Author:** [@abhijeet\_kumar](https://meta.discourse.org/u/abhijeet_kumar)\
**Replies:** 9\
**Last updated:** [July 16, 2024, 5:22pm UTC](https://meta.discourse.org/t/how-to-create-a-documentation-theme-used-by-discourse/316540 "2024-07-16T17:22:11Z")

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I could not find a guide to implement the discourse documentation UI as attached screenshot. Can someone help?

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## [Is it possible using docker image to install discourse on PaaS?](https://meta.discourse.org/t/is-it-possible-using-docker-image-to-install-discourse-on-paas/316598)

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**Author:** [@Peter1756](https://meta.discourse.org/u/Peter1756)\
**Replies:** 0\
**Last updated:** [July 16, 2024, 4:21pm UTC](https://meta.discourse.org/t/is-it-possible-using-docker-image-to-install-discourse-on-paas/316598 "2024-07-16T16:21:23Z")

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Hello,Is it possible using discourse/base this iamge to install discourse on Paas?

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## [Group with specific domain user email](https://meta.discourse.org/t/group-with-specific-domain-user-email/316584)

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**Author:** [@Jaskaran](https://meta.discourse.org/u/Jaskaran)\
**Replies:** 1\
**Last updated:** [July 16, 2024, 3:41pm UTC](https://meta.discourse.org/t/group-with-specific-domain-user-email/316584 "2024-07-16T15:41:10Z")

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I’m looking to create a group where users with a specific domain email ID (e.g., @tata.com) are automatically added and can access an additional specific board. If anyone knows how to achieve this, please share the detai…

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## [Update Discourse shows commit hash instead of version number](https://meta.discourse.org/t/update-discourse-shows-commit-hash-instead-of-version-number/316570)

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**Author:** [@Steve\_Ridout](https://meta.discourse.org/u/Steve_Ridout)\
**Replies:** 2\
**Last updated:** [July 16, 2024, 3:24pm UTC](https://meta.discourse.org/t/update-discourse-shows-commit-hash-instead-of-version-number/316570 "2024-07-16T15:24:12Z")

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I installed Discourse on my Ubuntu server by following these instructions: discourse/docs/INSTALL-cloud.md at main · discourse/discourse · GitHub The forum is working great! Thanks for all the work that’s gone into maki…

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## [401 Unauthorized Error after Login](https://meta.discourse.org/t/401-unauthorized-error-after-login/316489)

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**Author:** [@Anjali\_Kumari](https://meta.discourse.org/u/Anjali_Kumari)\
**Replies:** 1\
**Last updated:** [July 16, 2024, 12:28pm UTC](https://meta.discourse.org/t/401-unauthorized-error-after-login/316489 "2024-07-16T12:28:28Z")

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Description: I am experiencing a persistent 401 Unauthorized error when attempting to access the UI. This error occurs after a user has been logged in for approximately 20-30 minutes. Additionally, there seems to be a 5-…

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## [Add AI translation option to 'select' pop up menu](https://meta.discourse.org/t/add-ai-translation-option-to-select-pop-up-menu/288642)

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**Author:** [@Aizada\_M](https://meta.discourse.org/u/Aizada_M)\
**Replies:** 1\
**Last updated:** [July 16, 2024, 11:03am UTC](https://meta.discourse.org/t/add-ai-translation-option-to-select-pop-up-menu/288642 "2024-07-16T11:03:53Z")

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Greetings, I express my gratitude for the plugin :raised\_hands: I have invariably relied on Google’s browser translator within this forum, a practice that significantly hampered my productivity due to Google’s occasiona…

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## [Change default topic view from when it was published to with most recent activity?](https://meta.discourse.org/t/change-default-topic-view-from-when-it-was-published-to-with-most-recent-activity/316364)

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**Author:** [@wendellverli](https://meta.discourse.org/u/wendellverli)\
**Replies:** 1\
**Last updated:** [July 16, 2024, 7:13am UTC](https://meta.discourse.org/t/change-default-topic-view-from-when-it-was-published-to-with-most-recent-activity/316364 "2024-07-16T07:13:35Z")

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I can’t seem to find this settings.

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## [Unable to determine Passkey issues behind Cloudflare Proxy](https://meta.discourse.org/t/unable-to-determine-passkey-issues-behind-cloudflare-proxy/316366)

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**Author:** [@TheAlmightyZach](https://meta.discourse.org/u/TheAlmightyZach)\
**Replies:** 0\
**Last updated:** [July 15, 2024, 5:57pm UTC](https://meta.discourse.org/t/unable-to-determine-passkey-issues-behind-cloudflare-proxy/316366 "2024-07-15T17:57:35Z")

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UPDATE: Solved! To resolve the issue I was able to enable force\_https which got this all resolved for us. Turns out passkeys were trying to route to http:// but that mixed traffic wasn’t getting flagged by the browser. A…

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## [Baseline SEO](https://meta.discourse.org/t/baseline-seo/316241)

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**Author:** [@Micah\_hoffmann](https://meta.discourse.org/u/Micah_hoffmann)\
**Replies:** 10\
**Last updated:** [July 16, 2024, 1:38am UTC](https://meta.discourse.org/t/baseline-seo/316241 "2024-07-16T01:38:13Z")

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Is there anything I should do, or settings to check, to make the out of the box seo even better? I have a page I want to target focus on for a very specific key word! thanks

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## [Embedded replies expanded](https://meta.discourse.org/t/embedded-replies-expanded/316368)

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**Author:** [@David\_Ghost](https://meta.discourse.org/u/David_Ghost)\
**Replies:** 1\
**Last updated:** [July 15, 2024, 8:07pm UTC](https://meta.discourse.org/t/embedded-replies-expanded/316368 "2024-07-15T20:07:01Z")

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Hi, is there a way to always shows the “embedded replies” like that? whitout the need to click on the number of replies?

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## [Is there a way for users to "submit" a review on a topic like Google Review](https://meta.discourse.org/t/is-there-a-way-for-users-to-submit-a-review-on-a-topic-like-google-review/316339)

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**Author:** [@wendellverli](https://meta.discourse.org/u/wendellverli)\
**Replies:** 2\
**Last updated:** [July 15, 2024, 3:03pm UTC](https://meta.discourse.org/t/is-there-a-way-for-users-to-submit-a-review-on-a-topic-like-google-review/316339 "2024-07-15T15:03:58Z")

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I’m looking to add a feature / plugin / component that allows a member to “start” and add their review on a topic within a category. For example: Category: Photo Equipment Sub-Category: Canon User goes into a Canon su…

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