You’re talking about the fundamental difference between sharing information and offering best-effort support. One doesn’t mandate the other.
The choice to share information to get you started with something doesn’t create any onus or responsibility to support it. We’ve suggested several times that you’re choosing to walk an unnecessarily painful path, this is another of those pain points - it almost certainly won’t be the last.
In 2018 there’s no good reason to run subfolder, which you’ve heard from us previously, it’s not deterring anyone from deploying the software.