Thanks Jay. Good to hear from you. Many years ago - in a former life too - I used to be a teaching fellow at a business school. Most of the folk I worked with weren’t that IT savvy. We used Lotus Notes discussion spaces to structure discussions. We had mixed results but those people who latched on to the idea and benefits of using shared discussion spaces achieved some great results. One feature that seemed vital (and to be missing from many current discussion apps) was the use of fully threaded discussions (in the style of Reddit). This enabled those joining an existing discussion to appreciate how the conversation and shared understanding had developed before they joined.
It’d be good to hear about some of your own experiences.