At least twice we’ve had members join upon invitation from admins without specifying that the invite includes a group membership, only to have them gain the membership immediately upon signing up. Is there some setting I’m not aware of that could be playing into this behavior? Thanks in advance.

Are these invites are sent from /my/invited, or somewhere else? The only other “auto add to group” feature that I can think of is the email domain option within group settings: [image]

From the button at the bottom of a topic. We aren’t using that email setting. Not sure what to say. We’ve successfully bulk invited people and added them to the necessary groups. These were just a couple of one-off invites to particular conversations we thought somebody would be interested in. Both of us who did the invites are admins but didn’t select to add the person to any groups.

Is the topic you’re inviting the users to in an open category, or does the category have security on it?

everyone can reply/see only the group members can Create / Reply / See

Hmm…I don’t think we auto-invite based on category security, but let me test quick.

Related question. I logged in with a test account and I don’t see the invite button. Is that limited to admins?

Invite is a TL2 level feature, so new users don’t have access to it. [image] jomaxro: let me test quick That’s not it - my invited user was not added to a the group with create permissions. I’m out of ideas, we’ll see if anyone else has suggestions…

FWIW, I’ve not had it happen consistently. First time I passed it off as a fluke. Second time (at least it being noticed) was another admin. I don’t believe in coincidences, ie the same fluke happening twice, so I thought I better report it.

Just had it happen again. An admin used the invite button at the bottom of a topic. Is it possible the order of the permissions matters?

I’ve been trying to repro this, no luck so far. Let me make sure I’m mirroring your config as closely as I can: This category is reply/see to everyone, and create/reply/see to a single group (let’s call it foo)? Group foo is closed, you must be added by an admin or group owner? Users invited to the topic by admins are (sometimes) ending up in group foo? Is all that correct?

Users incorrectly getting group membership upon joining

Product Support

Falco (Falco) January 7, 2019, 8:36pm 12

Are you running latest? If I remember correctly we changed behavior around this recently.

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Users incorrectly getting group membership upon joining

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