Very grateful that Discourse shoots down spam. No human community can exist with bots littering everything. However, when a new user innocently copy & pasted her post, it appears that our “sysadmin” silenced her automatically. (Screenshot: 2019-01-08_1837 - TechSmith Screencast) When I check her “Silence” status, she doesn’t appear to be silenced. Yet this user has received several replies to her post and not responded in a few weeks. How do I unsilence her (if she is silenced)?

[image] CapedCrusader: How do I unsilence her (if she is silenced)? You can do it from her admin user profile. Enter her profile and click the Admin button on top right [image] and then check the Permissions section: [image]

Thank you, @dax. So her profile says “Silenced? No”. Yet I got this message next to her post: “@system silenced this account until December 25, 3018. Reason: New user typed too fast” [image] 2019-01-08_1837 World's leading screen capture + recorder from Snagit + Screencast by Techsmith. Capture, edit and share professional-quality content seamlessly. Which is correct though? Her profile in admin that says not silenced, or the message above that appears on her post with a memo icon :memo: next to her username and says she’s been silenced?

Someone unsilenced that user. So you’re seeing a log of past events.

This helped me a lot! But I have a similar problem. How do I stop the system from automatically silencing a user because of a admin/moderator flag? Thanks!

Is there a bug related to hiding/silencing of posts in Discourse code? lib/post_action_creator.rb fe4c33323 I18n.t("temporarily_closed_due_to_flags", count: SiteSetting.num_hours_to_close_topic), ) topic.set_or_create_timer( TopicTimer.types[:open], SiteSetting.num_hours_to_close_topic, by_user: Discourse.system_user, ) end def auto_hide_if_needed return if @post.hidden? return if !@created_by.staff? && @post.user&.staff? not_auto_action_flag_type = !@post_action_type_view.auto_action_flag_types.include?(@post_action_name) return if not_auto_action_flag_type && !@queue_for_review if @queue_for_review if @post.is_first_post? @post.topic.update_status( Intended behaviour or no?

Hi Lydia, Seems that that isn’t how it’s supposed to look, not sure what happened :upside_down_face: If this is a one-off, could you see what happens if you click the “silence” button? Maybe that just resets the state to something proper

Thanks, I clicked the “silence” button to silence the user, and then the “unsilence” button was shown.:joy:

Task failed successfully :partying_face: Do report back if this happens more often though, it’s not a state the system should be in

How to unsilence a user who innocently tried to copy & paste and got silenced

Product Support

Lydia2 (Lydia ) March 10, 2026, 7:20am 10

How should I unsilence this user? It does’t have an unsilence button.

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Silence user via API Development rest-api	4	1443	October 8, 2021
Automatic silencing for "typing too fast" doesn't notify administrator Bug	1	833	July 6, 2023
Default silenced new users Product Support	5	845	May 7, 2020
Automatic Unsilence? Product Support	6	447	April 29, 2024
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How to unsilence a user who innocently tried to copy & paste and got silenced

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