We’re about to launch our Discourse site. My users are used to a listserv platform, and I have configured the email settings so that they can reply by email and start new posts by email.
But related to profile pics, the thing I don’t understand is why sometimes users receive an email that shows the sender’s profile pic along with a nicely formatted “Visit topic” link (formatted like a button), but other times a new message comes in a less pretty way – no profile pic and the “Visit topic” is a simple hyperlink.