1st: I don’t know if it’s working properly. Why can’t I click and check this email? Why can’t I answer this email to the sender? [receivedMSG] 2st. How to check the logs ? 3st. When I send a test email to a non-existent address (blablabla423123123@gmail.com), nothing appears in bounced tab: [Screenshot%20from%202019-04-11%2009-35-39] 4st. When I send a return email (from my gmail adress) to the adsadsadasdsadasdasdasdasdsd@mydomain.com address it automatically receives a reply: We’re sorry, but your email message to [“adsadsadasdsadasdasdasdasdsd@mydomain.com ”] (titled test adsaas) didn’t work. None of the destination email addresses are recognized, or the Message-ID header in the email has been modified. Please make sure that you are sending to the correct email address provided by staff. Is that how it’s supposed to work? Thank you for all your helpful entries !

Are you using mail receiver for inbound emails? have you followed the howto properly? [image] eextra: Why can’t I click and check this email? because that email does not exist on discourse. [image] eextra: Why can’t I answer this email to the sender? Since discourse isn’t an email application, replying without an associated topic isn’t possible. [image] eextra: How to check the logs ? what logs? did you see: [image] Where does Discourse store and show logs? Self-Hosting When troubleshooting issues or errors with Discourse it is important you look at your logs. Here’s a listing of where they are and what’s in there. Your site domain Administration logs shown in the UI The Discourse admin panel contains several forms of logging: Emails that are sent, skipped, bounced, received and rejected are logged at https://=DOMAIN=/admin/email-logs and the neighboring tabs. Staff actions are logged at https://=DOMAIN=/admin/logs/staff_action_logs Email addresses an… mail-receiver logs can be found by ssh’ing into your server and cd /var/discourse ./launcher logs mail-receiver [image] eextra: When I send a test email to a non-existent address (blablabla423123123@gmail.com), nothing appears in bounced tab: This has nothing to do with mail-receiver, You have to configure bounce notification with your ESP and follow this guide: [image] Configure VERP to handle bouncing e-mails Self-Hosting Setting up bounces handling Discourse uses the Variable envelope return path (VERP) technique to handle bouncing e-mails. To enable VERP, set the “reply by email address” site setting with an email address template that uses the + sign. The default of replies+%{reply_key}@discourse.example.com … works fine. If you are using your own or your company’s email server, then, that’s it tada Your discourse instance must be able to receive email sent to this address. This should work via POP, bu…

Thanks. I have one more question for you. If I set the mx records for receiving a message (rejected/bounced) to my own email (which means I won’t be able to see them in the admin panel) then will work correctly answering by email / writing new topics by email?

[image] itsbhanusharma: no it won’t. since discourse can’t see those emails. So I have to choose: or this useful function of answering / writing via email or the possibility of conveniently receiving and replying to e-mails to/from a private mailbox? If so, it is best if from the level of discourse/mail-receiver to possibility immediately reply (such a small mail client) because we have to choose either this or that Do I get it right?

For reply-by-email, If you’re using POP3 Polling then you can technically use the same mailbox for other purposes but it is not recommended on the other hand, if You’re using mail-receiver, you need the MX records to be strictly dedicated to the mail-receiver and can not use that (sub)domain for sending/receiving emails E.g. If I have example.com and I use mail@example.com for emails, my discourse is set up on discourse.example.com and mail-receiver is on the same sub domain then I can not use mail@discourse.example.com for sending regular emails but mail@example.com can be pointed to another MX.

And is it possible to add a module to the mail receiver so that from the forum level you can reply to e-mails and write e-mails? it would solve the problem and be the most convenient

Not in it’s current state, But I think it may be possible through a custom plugin. If you absolutely need this and have a Good budget in mind then #marketplace is a good place to post your requirements and someone may be able to make it for You.

This is why all of the documentation talks about a dedicated subdomain for your discourse installation. That way you can send and receive email to mailboxes still while using an MX records against the subdomain for direct-delivery email into discourse.

And for the main domain, just do a redirection do domain.com → forum.domain.com ?

Question about the mail-receiver

Product Support

itsbhanusharma (Bhanu Sharma) April 27, 2019, 2:46pm 4

no it won’t. since discourse can’t see those emails.

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Question about the mail-receiver

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