Discourse installed using official guide on github Everything went well. but getting 502 error while accessing forum tried checking rails production logs, and nothing I could see production_error or sidekiq logs did see this with tail Creating scope :open. Overwriting existing method Poll.open. Creating scope :open. Overwriting existing method Poll.open. Can’t reach ‘/images/welcome/discourse-edit-post-animated.gif’ to get its dimension. running discourse doctor says Discourse version at forum.abc.com.au: NOT FOUND tried disabling ssl and rebuild it, able to access the forum. There must be problem with ssl, which I can’t figure out. While installing ssl connection to IP resolution succeeded Pleasae help

It sound like before you enabled https you linked to non secure images.

@pfaffman Thank you for the reply. It’s a fresh install. No way we can manually link

After digging into all logs, could found this is the error is with LetsEncrypt cert issuance. Anyone facing similar issue might help below. first I saw this error in Nginx logs cannot load certificate "/shared/ssl/forum.abc.com.au.cer": PEM_read_bio_X509_AUX() failed (SSL: error:0906D06C:PEM routines:PEM_read_bio:no start line:Expecting: TRUSTED CERTIFICATE) then tried to check ssl logs forum.abc.com.au:Verify error:CAA record for forum.abc.com.au prevents issuance Before running discourse install script for sub domain we need to verify if main domain is having any CAA records and check the Certificate Authority if it’s not LetsEncrypt (In my case, main domain CAA is comodoca.com) , your letsencrypt certs for discourse won’t be issued Fix: You need to add CAA record for discourse subdomain as mentioned here Acme:error:caa :: CAA record for ... prevents issuance - Help - Let's Encrypt Community Support Delete the old cert files and try rebuilding again rm -rf /var/discourse/shared/standalone/ssl rm -rf /var/discourse/shared/standalone/letsencrypt ./launcher rebuild app

If you know a way to test for those records that requires no extra software, I’d consider having discourse-setup test for it, but I’ve never seen this before. Nice work figuring that one out!

@pfaffman dig caa {domain.tld} will return the record. We want to first search if it returns any record Then if returns whether the issue authority is other than letsencrypt.org But this is very rare case. Not sure if we want to include that.

@Stephen Correct. if I own a domain, I know what I’m doing with it. I was helping somebody, this problem might have with hosts that are using cpanel and providing autossls with other providers such as comodo. They add bunch of records by default when they create a site (WordPress) in cpanel Anyway, this is very rare case, have seen this for the first time

We see CAA crop up here occasionally, the default response we get when we point out that they’ve restricted certificate issuance for their entire domain is usually :man_facepalming:t2:

@Stephen This is interesting! ! need to check, I don’t know if we can lock certificate issuance on complete domain. The restricted certificate issuance for entire domain, meaning all sub domains of it ?

If you set a CAA for @ (the domain) then that applies to both the top-level domain and subdomains, you can still add a specific CAA to subdomain.yourdomain.com for a service such as Let’s Encrypt which will restrict the scope for which LE can issue a certificate. So: domain.com. CAA 0 issue "comodoca.com" sub.domain.dom. CAA 0 issue "letsencrypt.org" You can also specify issuewild instead of issue to permit a CA to issue a wildcard certificate, and iodef to associate an email address which will be notified of policy violations.

Discourse version at forum.abc.com.au: NOT FOUND

Product Support Self-hosting

Stephen (Stephen) July 26, 2019, 11:11pm 6

It’s a fair assumption that if you own a domain and know what CAA is to have been able to configure it that your understand the implications of let’s encrypt.

Topic		Replies	Views
Can't connect to discourse install Self-hosting	10	1090	June 3, 2023
Lets Encrypt Certificate - Issuing Problem Self-hosting	2	787	November 6, 2023
Help with SSL/HTTPS with Discourse Installation Product Support	3	391	April 3, 2025
Let's encrypt failing for IP behind firewall Self-hosting unsupported-install	7	1355	June 7, 2023
After installation cannot open discourse Self-hosting	5	693	June 16, 2021

Discourse version at forum.abc.com.au: NOT FOUND

Related topics