Hey guys, I’m trying to get a forum started on a subdomain (forums.agent49.net). I’ve literally tried installing 15+ different times and I get the same issue. Screenshot below; I’m using Mailgun and a Digital Ocean droplet. Any ideas what the issue is? I’m certainly not a coder, so dumb it down for me if possible. [10%20PM]

You have the Cloudflare thing enabled. Go to Cloudflare DNS and make the orange cloud gray. Wait a bit and try again after that.

This is a screenshot of Your app.yml, You should probably copy/paste the error that you’re getting while installation.

Thanks: Checking your domain name. . . WARNING: : This server does not appear to be accessible at forums.agent49.net: 443. A connection to port 80 succeeds, however. This suggests that your DNS settings are correct but something is keeping traffic to port 443 from getting to your server. Check your networking configuration to see that connections to port 443 are allowed.

Thanks, I had a couple that were orange. I’ve changed them as you suggested and will try again in a bit.

[image] itsbhanusharma: This is a screenshot of Your app.yml, You should probably copy/paste the error Adding to this, FYI, you can use the preformatted text (also called code block) feature. You paste text/code between three backticks (also called acute, grave accent, left quote, open quote, or back quote) on lines before and after the pasted text. See Commonmark help for an example: Text/code

Install failure using DigitalOcean

Product Support Self-hosting

rossmith49 (Ross Smith) September 30, 2019, 9:22pm 7

This fixed my issue, thank you!

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Install failure using DigitalOcean

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