This has been suggested many times and has lots of different uses, one of the most universal is for a ‘Contact a Mod’ section, where uses can easily contact a moderator and whichever mod is online at the time can deal with it.
This would be ok if these showed on the ‘latest’ list like normal topics, but ideal a normal category would be best.
I’d love to see a more customisable experience for users too, perhaps more so as a tags based system - where people select which tags they want to follow and only topics from those show in their latest list. This would be useful (perhaps even needed) for the largest of forums.
