Awesome topic! Just digging that one out since had similar things that we noticed in our forum. We have been using for a few years now and currently have about 4k users.
Here are a few points from our experience:
- Custom names for each trust level: I definitely agree with that. Better for unique branding.
- Add one more additional trust level: In our case we feel like there is one huge gap between level 2 and level 3. That new level is basically a softer version of current tl3 and would require let’s say 180 days activity out of 365 days. The idea is to basically have two separate levels that need to be retained for activity for:
a) active users
b) super-duper-highly-active users