Hi, Every time a new user signs-up, after the first post his accounts get temporarily blocked. Now, the user is not able to post even after signing up for the first time. Help, please.

I recommend tuning the following settings on your forum: newuser max replies per topic max replies in first day max topics in first day Maybe revert the above settings to their default value?

Have you identified why the user account is getting blocked? This topic might be of help: [image] Users Automatically Blocked by System Support I have noticed that the system automatically blocks some new users. These appear to be normal users who don’t have the same IP as anyone else and in most cases haven’t posted a single thing. Why are these users blocked?

[Screenshot_2020-02-25-11-02-26-961_com.android.chrome] This is what it’s showing when a new user is trying to post the second time. Also, recently I signed up with a new account & while I was trying to post something, the following msg was available: [image (329)]

@techAPJ thankyou so much. I tried it & the new user can now post more than once. Just need to check if the account is still bet on hold after a new user signs up.

Hi ..after making the changes in these categories, my access to review the posts before posting by others has been revoked. So now a client can post anything without being reviewed by the admin/moderator.

[image] Monika_Gupta: client can post anything without being reviewed by the admin/moderator. There are three site settings for this: approve post count approve unless trust level approve new topics unless trust level Tune them as per your requirements.

Account temporarily on hold everytime a new user signs up

Product Support

techAPJ (Arpit Jalan) February 26, 2020, 6:40pm 7

There are three site settings for this:

approve post count
approve unless trust level
approve new topics unless trust level

Tune them as per your requirements.

Topic		Replies	Views
Reasons of holding an account? Product Support	7	275	July 28, 2024
Soften "Account temporarily blocked" message? Product Support	7	3560	January 14, 2022
Users Automatically Blocked by System Product Support	9	2518	March 26, 2016
New user auto-silenced with no option to approve? Product Support	6	1504	January 10, 2018
Add a "max replies across topics in first day" setting Feature	13	2404	March 21, 2014

Account temporarily on hold everytime a new user signs up

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